Scribd
Upload
2 views

IS-types

The document outlines the functions and types of information systems within organizations, emphasizing their roles in processing and managing data across various levels of management. It categorizes information systems into strategic, management, knowledge, and operational levels, detailing their inputs, processing methods, and outputs. Additionally, it highlights the evolution of these systems from the 1950s to present, focusing on the interdependence of technology and organizational structure for optimal performance.

Uploaded by

Shailendra Kumar
Copyright
© © All Rights Reserved
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
2 views

IS-types

The document outlines the functions and types of information systems within organizations, emphasizing their roles in processing and managing data across various levels of management. It categorizes information systems into strategic, management, knowledge, and operational levels, detailing their inputs, processing methods, and outputs. Additionally, it highlights the evolution of these systems from the 1950s to present, focusing on the interdependence of technology and organizational structure for optimal performance.

Uploaded by

Shailendra Kumar
Copyright
© © All Rights Reserved
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 26

SYSTEM

INPUT PROCESS OUTPUT

FEEDBACK
FUNCTIONS OF AN INFORMATION SYSTEM

ENVIRONMENT
Customers Suppliers

ORGANIZATION
INFORMATION SYSTEM

INPUT PROCESS OUTPUT

FEEDBACK

Regulatory Stockholders Competitors


Agencies
 FORMAL SYSTEMS
 FIXED DEFINITIONS OF DATA, PROCEDURES
 COLLECTING, STORING, PROCESSING,

DISSEMINATING, USING DATA


INFORMATION SYSTEMS

ORGANIZATIONS TECHNOLOGY

INFORMATIO
N
SYSTEMS

MANAGEMENT
OPTIMIZE SYSTEM PERFORMANCE:
TECHNOLOGY & ORGANIZATION MUTUALLY
ADJUST TO ONE ANOTHER
UNTIL FIT IS SATISFACTORY
INTERDEPENDENCE
HARDWARE

BUSINESS SOFTWARE DATABASE


Strategy
Rules TELE-
Procedures COMMUNICATIONS

ORGANIZATION INFORMATION SYSTEM


 1950s: TECHNICAL CHANGES
 60s-70s: MANAGERIAL CONTROL
 80s-90s: INSTITUTIONAL CORE ACTIVITIES
 90s ONWARDS - ENTERPRISE WIDE
TYPES OF INFORMATION SYSTEMS

KIND OF SYSTEM GROUPS SERVED


STRATEGIC LEVEL SENIOR
MANAGERS

MANAGEMENT LEVEL MIDDLE


MANAGERS

KNOWLEDGE LEVEL KNOWLEDGE &


DATA WORKERS

OPERATIONAL
OPERATIONAL LEVEL
MANAGERS
SALES & MANUFACTURING FINANCE ACCOUNTING HUMAN
MARKETING RESOURCES
 TRANSACTION PROCESSING SYSTEMS (TPS)
 KNOWLEDGE WORK SYSTEMS (KWS)
 OFFICE AUTOMATION SYSTEMS (OAS)
 MANAGEMENT INFORMATION SYSTEMS (MIS)
 DECISION SUPPORT SYSTEMS (DSS)
 EXECUTIVE SUPPORT SYSTEMS (ESS)
 OPERATIONAL LEVEL
 INPUTS: TRANSACTIONS, EVENTS
 PROCESSING: UPDATING
 OUTPUTS: DETAILED REPORTS
 USERS: OPERATIONS PERSONNEL

EXAMPLE: ACCOUNTS PAYABLE


MAJOR FUNCTIONS OF SYSTEMS:
 Sales Management; Market Research;

Promotion; Pricing; New Products


MAJOR APPLICATION SYSTEMS:
 Sales Order Info System; Market Research

System; Pricing System


*
MAJOR FUNCTIONS OF SYSTEMS:
 Scheduling; Purchasing; Shipping /

Receiving; Engineering; Operations


MAJOR APPLICATION SYSTEMS:
 Materials Resource Planning Systems;

Purchase Order Control Systems;


Engineering Systems; Quality Control
Systems
MAJOR FUNCTIONS OF SYSTEMS:
 Budgeting; General Ledger; Billing: Cost

Accounting
MAJOR APPLICATION SYSTEMS:
 General Ledger; Accounts Receivable /

Payable; Budgeting; Funds Management


Systems
MAJOR FUNCTIONS OF SYSTEMS:
 Personnel Records; Benefits; Compensation;

Labor Relations; Training


MAJOR APPLICATION SYSTEMS:
 Payroll; Employee Records; Benefit

Systems; Career Path Systems; Personnel


Training Systems
MAJOR FUNCTIONS OF SYSTEMS:
 Admissions; Grade Records; Course

Records; Alumni
MAJOR APPLICATION SYSTEMS:
 Registration System; Student Transcript

System; Curriculum Class Control System;


Alumni Benefactor System
 KNOWLEDGE LEVEL
 INPUTS: DESIGN SPECS
 PROCESSING: MODELLING
 OUTPUTS: DESIGNS, GRAPHICS
 USERS: TECHNICAL STAFF

EXAMPLE: ENGINEERING WORK


STATION
 TOWARD A “PAPERLESS” OFFICE
 REDESIGN OF WORK FLOW
 INTEGRATED SOFTWARE
 ERGONOMIC DESIGN
 BRIGHT, CHEERFUL WORK SPACE

EXAMPLE: PRESENTATION GRAPHICS


 MANAGEMENT LEVEL
 INPUTS: HIGH VOLUME DATA
 PROCESSING: SIMPLE MODELS
 OUTPUTS: SUMMARY REPORTS
 USERS: MIDDLE MANAGERS

EXAMPLE: ANNUAL BUDGETING


 STRUCTURED & SEMI-STRUCTURED
DECISIONS
 REPORT CONTROL ORIENTED
 PAST & PRESENT DATA
 INTERNAL ORIENTATION
 LENGTHY DESIGN PROCESS
TPS DATA FOR MIS APPLICATIONS

TPS MIS
Order Processing SALES
DATA
System

ORDER FILE UNIT


PRODUCT
Materials Resource COST MIS REPORTS
Planning System
PRODUCT
CHANGE
PRODUCTION MASTER FILE
DATA
General Ledger
EXPENSE MANAGERS
System DATA

ACCOUNTING FILES MIS FILES


 MANAGEMENT LEVEL
 INPUTS: LOW VOLUME DATA
 PROCESSING: INTERACTIVE
 OUTPUTS: DECISION ANALYSIS
 USERS: PROFESSIONALS, STAFF

EXAMPLE: CONTRACT COST ANALYSIS


 FLEXIBLE, ADAPTABLE, QUICK
 USER CONTROLS

INPUTS/OUTPUTS
 NO PROFESSIONAL

PROGRAMMING
 SUPPORTS DECISION PROCESS
 SOPHISTICATED MODELING

TOOLS
 STRATEGIC LEVEL
 INPUTS: AGGREGATE DATA
 PROCESSING: INTERACTIVE
 OUTPUTS: PROJECTIONS
 USERS: SENIOR MANAGERS

EXAMPLE: 5 YEAR OPERATING PLAN


 TOP LEVEL MANAGEMENT
 DESIGNED TO THE INDIVIDUAL
 TIES CEO TO ALL LEVELS
 VERY EXPENSIVE TO KEEP UP
 EXTENSIVE SUPPORT STAFF
ESS

MIS DSS

KWS
TPS
OAS

You might also like