EI
EI
INTELLIGENCE
Emotional Intelligence refers to the ability to
identify and manage one’s own emotions, as well
as the emotions of others.
WHAT IS
E
People who possess a high degree of emotional
intelligence know themselves very well and are
also able to sense the emotions of others. They
are affable, resilient, and optimistic
COMPONANT
S
OF
EMOTIONAL
INTELLIGENC
E
SELF
AWARENESS
RECOGNIZING INTERNAL
(i) Emotional awareness:
FEELINGS
Recognizing one’s emotions and
their effects.
(i) Accurate self-assessment:
Knowing one’s strengths and
limits.
(ii) Self-confidence: Sureness
about one’s self-worth and
capabilities
(iii) Using your gut feeling to
guide decisions.
SELF
REGULATION
(ii) Commitment:
Aligning with the goals
of the group or
organization.
(iii) Initiative:
Readiness to act on
opportunities.
(iv) Optimism:
Persistence in pursuing
goals despite
obstacles and
setbacks.
EMPATHY It refers to how you
would respond if
you were in the
same situation
Understanding other
people’s emotions in
their own perspective
Sensing others’
feelings and
perspective and
taking an active
interest in their
concern
HOW TO USE Become emotionally literate: label your feelings rather
Become than labeling people or situation. Eg: Say : I feel instead I
HIGHER am- I feel sad/ I am sad
SENSE OF
EMOTIONAL Distinguis Distinguish between thoughts and feelings
INTELLIGENC h
E
Take Take more responsibility for your feelings