ILOILO CITY PROFILE  1st Class Highly Urbanized City in Western

Visayas

 Located in the southern coastal part of Panay

Island

 Has a land area of 7,834 has. or 78.34 sq. km.

 Clustered into seven (7) districts (Mandurriao,

Jaro, Arevalo, Molo, City Proper, Lapaz, & Lapuz)

 Comprised of one hundred eighty (180)

barangays

 Total Population of 457,626

 BUSINESS PERMIT APPLICATIONS
BUSINESS DATA
as of August 2024
Total No. of Applications Received for 3,052
New Business Permit
Total No. of Issued New Business 1,913
Permit
Total No. Issued Renewed Business 16,952
Permit
Overall Total No. of Business Permit 18,86
Issued
5
Average Daily Applications Received 10-15
for New Business (3rd Qtr.)
 1. Creation of Joint Inspection Team (JIT) for New Business
BEST PRACTICES
applications.

2. Creation of Monitoring Team that checks compliance of

every business establishment in the City.

3. Creation of Off-Site Payment Centers – Business One-

Stop-Shop (BOSS)

4. Creation of eBOSS through the adoption of the

Integrated Business Permit and Licensing System (iBPLS)
now eLGU-BPLS.

5. Creation of the Technical Working Group for the

Business Permit and Licensing System (TWG-BPLS) that
includes all offices concerned with the processing of
business permits.
BUSINESS PROCESS

WALK-IN APPLICATION
FLOW

New & Renewal of Business

Permits
BUSINESS PROCESS
STEP 1 JOINT ASSESSMENT,
INSPECTION
SUBMI FOR
APPROVAL AND
ISSUANCE OF TAX
T VALIDATION ORDER OF PAYMENT
FLOW

STEP 2 RECEIVE PAYMENT

OF BUSINESS TAX, ISSUANCE OF
PAY FEES AND CHARGES
RECEIPTS

PRINTING OF RELEASE OF
STEP 3 PERMIT, PERMIT,
CLAIM CLEARANCES AND
CERTIFICATIONS
CLEARANCES AND
CERTIFICATIONS

Pursuant to ARTA-DTI-DILG-DICT JMC 2021-01 and R.A. 11032

BUSINESS PROCESS STEP 1: SUBMIT

REQUIREMENTS
NEW BUSINESS APPLICATION RENEWAL BUSINESS
a. Duly Filled-out Unified Application
FLOW

PERMIT
Form (UAF)
a. Declaration of Gross
b. Barangay Clearance for Business
(with sketch of business location Receipts (previous year)
and photo of business b. Barangay Clearance for
establishment) Business
c. DTI/SEC/CDA Registration c. Fire Safety Inspection
d. Any proof of right over use of land, Certificate (FSIC)
RPT Receipt, Tax Declaration, d. CCTV – recently passed
Lease Contract (if lessee) Ordinance by the City that is
e. Certificate of Occupancy (if required for all business
needed)
establishments.
f. CCTV – recently passed Ordinance
by the City that is required for all
business establishments.
BUSINESS PROCESS STEP 1: SUBMIT
JOINT INSPECTION TEAM – JIT
for NEW BUSINESS APPLICATIONS
 Business Permits and Licensing Division (BPLD)
FLOW

 City Treasurer’s Office (CTO)

 Office of the Building Official (OBO)
 Office of the City Zoning Administrator (OCZA)
 City Health Office (CHO)
 City Tourism Development Office (CTDO)
 Boarding House Commission (BHC)
 Task Force IGCAPP (TF IGCAPP)
 City Environment Natural Resources Office
(CENRO)
 Bureau of Fire Protection (BFP)
BUSINESS PROCESS
FLOW J.I.T
BUSINESS PROCESS STEP 1: SUBMIT

After the Joint Inspection Team has

inspected the business establishment
and find it in no violations of the rules,
FLOW

regulations and laws for the

establishment of the business where it
is located, applications will proceed to
assessment.

After assessment the Tax Order of

Payment will be release to the client
for payment.
BUSINESS PROCESS STEP 2: PAY
Clients pay Business tax, fees, and charges. It
has an options to pay in the Iloilo City Hall or to
the different Offsite Payment Center.
Offsites payment centers are now fully
FLOW

operational for convenient processing of

business permits. Business owners can
process and pay their business taxes, fees, &
charges at four (4) off-site payment centers –
ATRIUM, MARYMART MALL, FESTIVE WALK and
SM CITY.

This is in part of Iloilo City Government’s and

efforts of Mayor Jerry P. Treñas in promoting
the ease of doing business bringing its
services accessible, more efficient and closer
BUSINESS PROCESS STEP 2: PAY
FLOW

MARY MART MALL

FESTIVE WALK MALL 2/F Mary Mart Mall THE ATRIUM MALL
2/F Festive Walk Parade BLDG. (Food Court Area) 3/F The Atrium Bldg.

SM CITY
Lower Ground Floor, West Wing SM City
(in front of SM Our Home)
BUSINESS PROCESS
FLOW
STEP 2: PAY
BUSINESS PROCESS
FLOW
STEP 2: PAY
BUSINESS PROCESS STEP 3: CLAIM
Upon payment the Business Permit and Licensing
Division will issue and release the business permit to
the applicant.
FLOW

Simultaneously all clearances and certificates

related to the application of business permits are
also released to the applicant. This includes:

 Locational Clearance
 Sanitary Permit
 Tourism License
 Boarding House Certificate
 Fire Safety Inspection Certificate (FSIC) issued by
BFP
BUSINESS PROCESS

ONLINE APPLICATION
FLOW

New & Renewal of Business

Permits
BUSINESS PROCESS
WEBSITE
Iloilocity.gov.ph
ONLINE
REGISTRATION FACEBOOK
Iloilo City – Business Permits and
Licensing Division
FLOW

DIRECT LINK
https://bpbc7.ibpls.com/cityofiloiloiloilo/
login
eGOV Application

is designed to be
accessible from mobile phones
and tablet computers offering a
mobile-responsive display for
convenient interaction across
various devices.
*Our front desk personnel can assist you to create and register your
account
BUSINESS PROCESS CLIENT LGU
Go to website and register.
Input business data and upload required
documents for processing and submit
application.

ONLINE PROCESS
BPLD --Verification of online applications
– completeness of uploaded documents,
FLOW

in order for the application to be

endorsed by the different offices involved
in the business processing.
CTO- upon approval of all endorsing
offices, it will be available for
assessment. Once the assessment is
finalized it will be automatically emailed
to the client.
Client can view TOP in the email received,
but most importantly Client can go into the
system and check the TOP. Client can then
pay online directly from the account he has
registered.
BPLD opens paid application and
processes and issues license online.
Client can now view his business permit
BUSINESS PROCESS
ENDORSING OFFICES
RENEWAL NEW
 City Treasurer’s Office (CTO)
In addition to the Endorsing
– Real Property Tax Div. Offices in the renewal of
FLOW

(RPTD) and Inspection and business permits:

Examination Div. (IED)  Office of the City Zoning
 City Health Office (CHO)
Administrator (OCZA)
 City Tourism Development  Office of the Building
Office (CTDO) Official (OBO)
 Boarding House Commission  City Environment Natural
(BHC) Resources Office (CENRO)
 Task Force IGCAPP (TF
IGCAPP) One innovation is to truly embrace
 Bureau of Fire Protection the no face-to face policy wherein
approval of all offices are done
(BFP) online and onsite.
BUSINESS PROCESS
ONLINE PAYMENT Using e-
OPTIONS wallet

Using Online Banking thru LANDBANK

LINKBIZ Portal
Over the Counter Payment
FLOW

Centers
BUSINESS PROCESS Integration of Fire Safety Inspection fees with the
City.
MOA signed August 17, 2023
FLOW

UPDATES
RECENT
BUSINESS PROCESS Integration of Barangay Clearance fees with the
FLOW City.

UPDATES
RECENT
SAMPLE TAX ORDER OF PAYMENT
BUSINESS PROCESS CHALLENGES
1. People – managing people involves activities such as talent
acquisition, training & development, performance management,
and fostering a positive work culture.

2. Finance – financial resources budget and funding of the project.

FLOW

3. Physical Resources – physical resources used in the operations

that includes inventory, equipments, computers, servers, internet
connectivity and physical infrastructure. That also involves
procurement, management of inventory and efficient utilization of
physical resources

4. Information - it includes data, knowledge, and information

systems that support decision-making, communication, and
strategic planning.
Managing information resources involves data collection,
analysis, storage, retrieval, and ensuring the availability of
accurate and timely information for effective decision-making.
BUSINESS PROCESS
ARTA COMMENDATION August 22,
2024
FLOW
BUSINESS PROCESS Top 5 Overall Most Competitive Highly Urbanized Cities -
FLOW No. 1 outside Metro Manila

1st Place Government Efficiency Highly Urbanized

Cities Category in the Cities and Municipalities
Competitive Index Awards 2024 given during the
Creative Cities and Municipalities Congress Aug. 23.,
2024
MADAMO GID NGA
SALAMAT !!!