Memory Processes
Memory Processes
Memory Processes
Definition
The process by which we encode,
store and retrieve information.
Encoding
•Encoding refers to the process by which
information initially is recorded in a form
usable to memory.
Storage
•The maintainacne of material saved in
the memory system. if the material is not
stored adequately , it can not be recalled
later.
Retrieval
•Material in memory storage has to be
located and brought into awareness to
be useful.
MEMORY
PROCESS / STAGES
The Three Systems of Memory:
Memory Storehouses
•Although the processes of encoding, storing,
and retrieving information are necessary for
memory to operate successfully, they do not
describe how information enters into memory.
•According to the three-system theory of
memory (that dominated memory research for
several decades), there are different memory
storage systems or stages through which
information must travel if it is to be
remembered.
•Sensory memory refers to the initial,
momentary storage of information,
lasting only an instant. Information is
recorded by the person’s sensory system.
•In a second stage, short term memory
holds information for fifteen to twenty-
five seconds and stores it according to
its meaning rather than as mere sensory
stimulation.
•The third type of storage system is long-
term memory. Information is stored in
long-term memory on a relatively
permanent basis, although it may be
difficult to retrieve.
TYPES OF
MEMORY
SENSORY MEMORY
•A momentary flash of lightning, the sound of a twig
snapping, and the sting of a pinprick all represent
stimulation of exceedingly brief duration, but they may
provide important information that can require a
response. Such stimuli are initially—and briefly—stored
in sensory memory, the first store of the information the
world presents to us.
•Actually,the term sensory memory
encompasses several types of sensory
memories, each related to a different
source of sensory information.
•There is iconic memory, which reflects
information from the visual system;
•echoic memory, which stores auditory
information coming from the ears; and
corresponding memories for each of the other
senses.
•Regardless of the individual subtypes,
sensory memory in general is able to
store information for only a very short
time. If information does not pass to
short-term memory, it is lost.
•For instance, iconic memory seems to
last less than a second, and echoic
memory typically fades within two or
three seconds.
•Ifthe storage capabilities of sensory memory are so
limited and information stored within sensory memory so
brief, it would seem
almost impossible to find evidence for its existence; new
information would constantly
be replacing older information, even before a person could
report its presence.
•Not until psychologist George Sperling (1960)
conducted a series of clever and now-classic
studies to understand sensory memory.
•Sperling briefly exposed people to a series of
twelve letters arranged in the following pattern:
•F T Y C
•K DNL
•Y W B M
•When exposed to this pattern of letters for just one-
twentieth of a second, most people could recall
only four or five of the letters accurately. Although
they knew that they had seen more, the memory of
those letters had faded by the time they reported
the first few letters.
•Insum, sensory memory operates as a kind of
snapshot that stores information— which may be
of a visual, auditory, or other sensory nature—for a
brief moment in time.
•But it is as if each snapshot, immediately after
being taken, is destroyed and replaced with a new
one. Unless the information in the snapshot is
transferred to some other type of memory, it is lost.
SHORT-TERM
MEMORY: GIVING
MEMORY MEANING
•Because the information that is stored briefly in
sensory memory consists of representation of raw
sensory stimuli, it is not meaningful to us. For us to
make sense of it and to allow for the possibility of
long-term retention, the information must be
transferred to the next stage of memory: short-term
memory.
•Short-termmemory is the memory store in
which information first has meaning, although
the maximum length of retention is relatively
short.
•The specific process by which sensory memories are
transformed into short-term memories is not clear. Some
theorists suggest that the information is first translated
into graphical representations or images, and others
hypothesize that the transfer occurs when the sensory
stimuli are changed to words (Baddeley & Wilson, 1985).
•What is clear, however, is that unlike sensory
memory, which holds a relatively full and
detailed—if short-lived—representation of the
world, short-term memory has incomplete
representational capabilities.
•Infact, the specific amount of information
that can be held in short-term memory has
been identified as seven items, or “chunks,”
of information, with variations up to plus or
minus two chunks.
•A chunk is a meaningful grouping of stimuli
that can be stored as a unit in short-term memory.
According to George Miller (1956), it can be
individual letters or numbers, permitting us to hold
a seven-digit phone number (like 226-4610) in
short-term memory.
•But a chunk also may consist of larger categories,
such as words or other meaningful units. For
example, consider the following list of twenty-one
letters:
PBSFOXCNNABCCBSMTVNBC
•Because the list exceeds seven chunks, it is difficult to
recall the letters after one exposure. But suppose they
were presented as follows:
3.Very brief retention (1/2 sec for 3.Brief storage (up to 30 sec) 3.Storage presumed permanent
visual; 2 sec for auditory
• Toconclude, evidence exists for both interference and decay, at least in short-term
memory. There is some evidence for decay, but the evidence for interference is
much stronger. For now, we can assume that interference accounts for most of the
forgetting in short-term memory.
Forgetting Due to Loss of Cues?
• Cue-dependent theory: a theory that proposes that forgetting is due to the
unavailability of the retrieval cues necessary to locate the information in
long-term memory.
• Thisis one explanation for why we do not seem to have many memories
from early childhood (ages 3 to 6 or so)
Autobiographical Memory
• Autobiographicalmemory refers to memory of an individual’s history.
Autobiographical memory is constructive. One does not remember exactly what has
happened. Rather, one remembers one’s construction or reconstruction of what
happened.
• People’s autobiographical memories are generally quite good. Nevertheless, they are
subject to distortions. They are differentially good for different periods of life.
• Middle-aged adults often remember events from their youthful and early-adult
periods better than they remember events from their more recent past.
• One way of studying autobiographical memory is through diary studies. In such
studies, individuals, often researchers, keep detailed autobiographies.
• One investigator, for example, kept a diary for a 6-year period. She recorded at least
two experiences per day on index cards. Then, each month she chose two cards at
random and tried to recall the events she had written on the cards as well as the
dates of the events. She further rated each memory for its salience and its emotional
content.
• Surprisingly,her rate of forgetting of events was linear. It was not curvilinear, as is
usually the case.
• Inother words, a typical memory curve shows substantial forgetting over short time
intervals and then a slowing in the rate of forgetting over longer time intervals.
Linton’s forgetting curve, however, did not show any such pattern. Her rate of
forgetting was about the same over the entire 6-year interval. She also found little
relationship between her ratings of the salience and emotionality of memories, on
the one hand, and their memorability, on the other. Thus, she surprised herself in
what she did and did not remember
Flashbulb Memory
• Anoften-studied form of vivid memory is the flashbulb memory—a memory of an
event so powerful that the person remembers the event as vividly as if it were
indelibly preserved on film.
• Some people also have flashbulb memories for the destruction of the World Trade
Center, or momentous events in their personal lives.
• A relatedview is that a memory is most likely to become a flashbulb memory under
three circumstances: The memory trace is important to the individual, is surprising,
and has an emotional effect on the individual
Memory Distortions
• People
have tendencies to distort their memories. For example, just saying
something has happened to you makes you more likely to think it really
happened. This is true whether the event happened or not.
• These distortions tend to occur in seven specific ways, which Schacter
(2001) refers to as the “seven sins of memory.” Here are Schacter’s “seven
sins”:
• 1.Transience:Memory fades quickly. The decreasing accessibility of
memory over time. While a degree of this is normal with aging, decay of or
damage to the brain can cause extreme forms of it.
• 2. Absent-mindedness: Lapses of attention and forgetting to do things. People sometimes brush
their teeth after already having brushed them or enter a room looking for something only to
discover that they have forgotten what they were seeking. Examples are forgetting where you put
your keys or glasses.
• 3. Blocking: People sometimes have something that they know they should remember, but they
can’t. It’s as though the information is on the tip of their tongue, but they cannot retrieve it. For
example, people may see someone they know, but the person’s name escapes them; or they may
try to think of a synonym for a word, knowing that there is an obvious synonym, but are unable to
recall it.
• 4. Misattribution: Attribution of memories to incorrect sources or believing that you have seen or
heard something you haven't. People often cannot remember where they heard what they heard or
read what they read. Sometimes people think they saw things they did not see or heard things they
did not hear. For example, eyewitness testimony is sometimes clouded by what we think we should
have seen, rather than what we actually saw.
• 5. Suggestibility. People are susceptible to suggestion, so if it is suggested to them that they saw
something, they may think they remember seeing it. For example, in one study, when asked whether
they had seen a television film of a plane crashing into an apartment building, many people said they
had seen it. There was no such film.
• 6. Bias: Retrospective distortions produced by current knowledge and beliefs. People often
are biased in their recall. For example, people who currently are experiencing chronic pain
in their lives are more likely to remember pain in the past, whether or not they actually
experienced it. For example, research indicates that people currently displeased with a
romantic relationship tend to have a disproportionately negative take on past states of the
relationship.
• 7. Persistence: Unwanted recollections that people can't forget, such as the unrelenting,
intrusive memories of post-traumatic stress disorder. For example, someone with many
successes but one notable failure may remember the single failure better than the many
successes
The Eyewitness Testimony Paradigm
• Thereare serious potential problems of wrongful conviction when using
eyewitness testimony as the sole, or even the primary, basis for convicting
accused people of crimes.
• Peoplesometimes even think they remember things simply because they
have imagined or thought about them. In general, people are remarkably
susceptible to mistakes in eyewitness testimony. They are generally prone to
imagine that they have seen things they have not seen
• It
has been estimated that as many as 10,000 people per year may be
convicted wrongfully on the basis of mistaken eyewitness testimony
• Line-ups also can lead to faulty conclusions. Eyewitnesses assume that the
perpetrator is in the line-up. This is not always the case, however. When the
perpetrator of a staged crime was not in a line-up, participants were susceptible to
naming someone other than the true perpetrator as the perpetrator.
• Confessions also influence the testimony of eyewitnesses. For example, if the
witness was informed that one of the suspects in the line-up had made a confession.
It can have an impact the identification of a perpetrator.
• Eyewitness identification is particularly weak when identifying people of a racial or
ethnic group other than that of the witness
• Eyewitness identification and recall are also affected by the witness’s level of stress.
As stress increases, the accuracy of both recall and identification declines
• Children as Eyewitnesses: Children’s recollections are particularly susceptible to
distortion. Such distortion is especially likely when the children are asked leading
questions, as in a courtroom setting.
• First,
the younger the child is, the less reliable the testimony of that child can be
expected to be.
• Second,when a questioner is coercive or even just seems to want a particular
answer, children can be quite susceptible to providing the adult with what he or she
wants to hear.
• Third,
children may believe that they recall observing things that others have said
they observed.
Can Eyewitness Testimonies Be
Improved?
• Steps can be taken to enhance eyewitness identification. For example: using methods to
reduce potential biases, to reduce the pressure to choose a suspect from a limited set of
options, and to ensure that each member of an array of suspects fits the description given
by the eyewitness, yet offers diversity in other ways.
• Gary Wells (2006) made several suggestions to improve identification accuracy in line-ups.
These suggestions include
• Presenting only one suspect per line-up so that witnesses do not feel like they have to
decide between several people they saw;
• Making sure that all people in the line-up are reasonably similar to each other to decrease
the chance that somebody is identified mistakenly, just because he or she happens to share
one characteristic with the suspected perpetrator that no one else in the line-up shares; and
• Cautioning witnesses that the suspect may not be in the line-up at all.
Repressed Memories
• Repressed memories are memories that are alleged to have been pushed down into
unconsciousness because of the distress they cause. Supporters of the notion of repressed memory
(based on Freud’s psychoanalytic theory) suggest that such memories may remain hidden, possibly
throughout a person’s lifetime, unless they are triggered by some current circumstance, such as the
probing that occurs during psychological therapy.
• Do repressed memories actually exist? Many psychologists strongly doubt their existence. Others
are at least highly sceptical.
• There are many reasons for this skepticism, which are provided in the following section.
• First, some therapists may inadvertently plant ideas in their clients’ heads. In this way, they may
inadvertently create false memories of events that never took place. Indeed, creating false
memories is relatively easy, even in people with no particular psychological problems. Such
memories can be implanted by using ordinary, nonemotional stimuli
• Second, checking the validity of these is often extremely hard to do.
• Reported incidents often end up, as in the case of childhood sexual abuse, merely
pitting one person’s word against another.
• Atthe present time, no compelling evidence points to the existence of such
memories. But psychologists also have not reached the point where their existence
can be ruled out definitively. Therefore, no clear conclusion can be reached at this
time.
Loss of Memory
• Anterograde amnesia: the inability to form new explicit long-term memories for
events following brain trauma or surgery. Explicit memories formed before are left
intact. Cause possibly is damage to hippocampus.
• Retrograde amnesia: the disruption of memory for the past, especially episodic
memory. After brain trauma or surgery, there often is retrograde amnesia for events
occurring just before.
• Infantile/childamnesia: the inability as adults to remember events that occurred in
our lives before about 3 years of age. Due possibly to fact that hippocampus is not
fully developed
Serial Position Effect:
• Recall: Direct retrieval of facts or information
• Primacy effect: Easier to remember items first in a list than items in the
middle, because first items are studied the most
• Recency effect: Easier to remember items last in a list than items in the
middle, because the last items were last studied
Graphic: Serial Position Effect
Comparison of
Three Stages of Memory
Sensory Short Term Long Term
• Thisis one explanation for why we do not seem to have many memories
from early childhood (ages 3 to 6 or so)
Some Ways to Improve Memory
• Knowledge of Results: Feedback allowing you to check your progress