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Emerging Technologies ECommerce

The document discusses emerging technologies that are transforming e-commerce, including Artificial Intelligence, Augmented Reality, Blockchain, Voice Commerce, and Automation. These technologies enhance customer experience, improve security, and increase operational efficiency. Companies that leverage these innovations are likely to gain a competitive advantage in the market.

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Erica Jimenez
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5 views8 pages

Emerging Technologies ECommerce

The document discusses emerging technologies that are transforming e-commerce, including Artificial Intelligence, Augmented Reality, Blockchain, Voice Commerce, and Automation. These technologies enhance customer experience, improve security, and increase operational efficiency. Companies that leverage these innovations are likely to gain a competitive advantage in the market.

Uploaded by

Erica Jimenez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Emerging Technologies in E-

Commerce
Exploring Innovations Shaping Online
Shopping
Presented by: [Your Name or Group
Name]
Date: June 2025
Introduction to Emerging Tech
• Emerging technologies are new tools that
transform how e-commerce works.
• They help improve customer experience,
security, and efficiency.
• Let's explore five major technologies changing
online business.
Artificial Intelligence (AI)
• Definition: Technology that enables machines
to think and learn.
• Example: Amazon uses AI for personalized
product suggestions.
• Uses in E-Commerce:
• • Chatbots for 24/7 customer support
• • Predicting shopping behavior
• • Fraud detection
Augmented Reality (AR)
• Definition: AR overlays digital content in the
real world through a screen.
• Example: IKEA Place app shows how furniture
looks in your home.
• Uses in E-Commerce:
• • Virtual try-ons (clothes, glasses)
• • Previewing furniture or makeup
• • Enhancing product engagement
Blockchain & Cryptocurrency
• Definition: A decentralized digital ledger and
currency for secure online transactions.
• Example: Shopify merchants can accept
Bitcoin and Ethereum.
• Uses in E-Commerce:
• • Secure, transparent transactions
• • Faster cross-border payments
• • Anti-counterfeiting through supply chain
tracking
Voice Commerce
• Definition: Using voice commands to shop
online via smart devices.
• Example: Saying 'Order shampoo' to Amazon
Alexa.
• Uses in E-Commerce:
• • Hands-free shopping
• • Reordering common products
• • Searching for deals via voice assistants
Automation & Robotics
• Definition: Using machines to perform tasks
without human help.
• Example: Amazon uses robots in warehouses
to pick and sort items.
• Uses in E-Commerce:
• • Fast order fulfillment
• • Inventory management
• • Reduced human error and labor cost
Conclusion
• Emerging technologies are powering the
future of e-commerce.
• AI, AR, blockchain, voice tools, and robotics
improve shopping and operations.
• Businesses that adopt these innovations will
lead the market.

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