MODULE 4 - WORK HABITS AND CONDUCT
MODULE 4 - WORK HABITS AND CONDUCT
AND CONDUCT
“Ang magandang buhay ay
makakamtan sa pamamagitan ng
husay sa trabaho at sakripisyo.”
LOOKING FOR
JOB
OPPORTUNITIES
Activity: Introductory Activity & Learner’s
Reflection
SOURCES OF
INFORMATION TO
FIND WORK
4. Government agencies: National Youth
1 Commission (NYC), Cooperative Development
Authority (CDA), PESO, Department of Labor
and Employment (DOLE), Department of
Tradeand Industry (DTI)
Non‐government organizations and private
sector such as Local Chambers of Commerce
and Industry and Industry groups and
associations
Recruitment agencies
Job Fairs
Job Notices/Bulletins
SAMPLE BIO-DATA
AND
APPLICATION LETTER
4.
2
BIO-DATA
4.
2
APLICATIO
N LETTER
Activity: Preparing a Bio Data and Application
Letter
4. What type of
information do you
2 find in a bio-data?
If you have little or no formal work experience, you may include activities that you have
been involved in, including activities in church/mosque or youth groups, family
businesses, etc. If you have difficulties identifying activities, think about your daily,
weekly, and monthly activities. For daily activities, you can draw a clock and label what
you do at different times of the day. For a weekly schedule, you can draw a square for
each day of the week and draw pictures representing your activities. These will help you
capture how you spend your time and give you ideas of what you can include in the
4.
3
BIO-DATA
WRITING TIPS
4.
Include relevant information only: Your
3 bio-data should not include all details about
your life!
Keep it simple, clear and neat
BIO-DATA
FORMAT
4.
4
BIO-DATA
FORMAT
4.
5
APPLICATION LETTER
FORMAT
• In some cases, you may have been referred to an
employer by a friend or acquaintance. Be sure to mention
First Paragraph
4.5 –
Greetings and
•
this person.
If you are writing in response to a job posting, indicate
where you learned of the position and the title of the
why you
position. Express your enthusiasm and the likely match
are writing
between your credentials and the position’s qualifications.
• If you are writing a letter in which you inquire about
possible job openings ‐ state your specific job objective.
Middle • In responding to an advertisement, refer specifically to the
Paragraphs – qualifications listed and show how your particular abilities
What you have and experiences relate to the position for which you are
to offer applying.
• Close by restating your interest in the job and letting the
employer know you can make yourself available for an
Concluding
interview.
Paragraph –
• In conclusion, you may indicate that your references are
How you will
available on request. Also, if you have a portfolio or writing
follow up
Activity: The Job Interview
Now that you know the main elements of a bio-data and application letter,
it is time to discuss and practice being interviewed.
We will start with a fun quiz to see how much you already know about
interview techniques. This is not a test. Just give quick responses by
putting (/) after good interview behavior and (x) after bad interview
behavior.
4.
6
education, work background, interests, personality – and for you to find out
more about the employer/business/company/organization and the specific job to
which you are applying.
1. Opening:
In general, there greetings, introductions,
are three main parts to theemployer
interview:states purpose of
interview
2. Body: interviewer asks questions. Typical questions include:
a. Tell me about yourself.
b. What qualities and skills do you have that will help you perform this
job?
c. What previous experiences do you have that are related to this
position?
d. Describe the responsibilities you had in your previous job.
e. Are you familiar with this company/business/organization?
f. How did you learn about this company/business/organization?
g. Why do you want this job?
4.
6 Once the interviewer is finished asking questions, s/he might ask
you if you have any particular questions about the job or the
organization.
Show your interview partner the details of the job and example
interview questions that they can use. Please be prepared that the interviewer
might ask questions outside this list and you will have to think on your feet. Be
respectful at all times and do not be late since this person can possibly end up
being your referee or even your employer in the future.
Discuss with the interviewer after the practice interview about what
they think you did well, what can be better and how to improve. Remember to
thank your mock interview partner for their time. If appropriate, you might like
to send a thank you letter by post or email.
Reflect on how you did in the third round of interviews. Make a note
4.
7
WHAT ARE
INFORMATIONAL
INTERVIEWS
4.
What is an informational
7 interview?
A meeting in which a job seeker asks for advice rather than
employment.
Differs from a job interview because it is the job seeker who
mostly asks the questions.
Try to talk to actual people doing the work you think you’d
love to do.
There may or may not be employment opportunities
available.
It can be used to gather information about the industry,
career paths, workplace culture, find employment leads and
expand their professional network.
It is also a chance for to get advice on your career from
someone who has walked a similar professional path in order
to help the job seeker decide if this career or company might
4. How can I get an What you will learn in an
informational informational interview:
6 interview?
Informational interviews are You learn about the
initiated by the job seeker. company
You can do an information
You learn about the
interview at a workplace
individual’s career
where you did an
You learn about the skills
observation.
You can get the names of and qualities they look for
people from workmates,
You learn about the entry
classmates, teachers, level jobs they typically
friends and project staff. hire for
The job seeker sets up the Ideally you get ideas
appointment with the about which types of
relevant person in advance. careers would benefit from
Expect that you will be your skills and if any
meeting someone for the opportunities may be
first time. available.
4.
6 Make a list of people or companies in your
community that you want to do an
informational interview with.
SAMPLE
INFORMATIONAL
INTERVIEW QUESTIONS
4.8
Sample questions for job seeker to ask:
What types of jobs would someone do in the first 1-2 years of this career?
HOW TO CONDUCT
YOURSELF DURING AN
INFORMATIONAL
INTERVIEW
4.
9 BEFORE
Identify what you want to gain from the interview: what kind
of information do you want to obtain?
Make the appointment for an informational interview –
recognizing that someone is doing you a favor by meeting
with you so be courteous and flexible according to their
schedules. You will need about twenty minutes.
Prepare questions that you will ask and write them down. This
should include questions about the business, questions about
the interviewer and their experience and career path, and
follow up questions about other people that you may be able
to connect with to support your job search process.
Bring a copy of your biodata with you.
Dress appropriately
4.
DURI
9 Be on time for your NG
Describe yourself a little bit
appointment. – what you are studying
Greet the interviewer properly
and where, any work
(handshake).
Show interest: say something experience you have, and
nice about the interviewer or any goals or interests that
the business/company. may be helpful for them to
Reference your network or know.
individual people that Speak slowly and clearly.
connected you to the Think before speaking.
interviewer. Be respectful.
Explain that you are there to
Be a good listener – wait
learn and gather information
about his or her career field. until the interviewer has
Explain you are not looking for finished talking before you
a job but that this is a learning respond.
4.
DURI
9 NG
You should take notes.
Stay calm.
Identify next steps for how you will use the information gained
and how it will support your job search process.
Plan to take at least twenty minutes. Remember that their time is
valuable.
Shake the interviewer’s hand at the end and thank him or her for
meeting with you.
AFTER
INFORMATIONAL
INTERVIEW FORM
General
Information
4.10
Informational Interview
Questions
1. What kind of work do you do? What 3. What type of education and training
are prepared you for this career field?
your responsibilities?
2. Why did this type of work interest 4. How did you get your job? What
you, jobs
and how did you get started with your and experiences led you to your
career? present
position?
Informational Interview
Questions
5. What challenges did you have to
4.10overcome to get to your position?
10. What advice do you have for
young
people who want to advance in their
6. What types of jobs would someone
career?
do in the first 1-2 years of this 11. With the information, you have
career? about
my education, skills and experience,
7. What personal qualities and skills
what other fields or jobs would you
do
suggest I research further?
you believe contribute most to being 12. Do you know of work
successful in your job? opportunities,
8. In your experience, what are the
top places I should look into, or people I
three reasons why young people have should talk to?
13. How much demand is there for
difficulties being hired? people
9. In your experience, what are the
top in this occupation?
14. What is the starting salary for
three reasons why young people have entry
4.10
Informational Interview
Questions
15. How can someone prepare to join 16. Would you mind taking a look at
this my
field of work? resume/CV?
Keep in Mind! You may not be qualified for the job you want yet. Taking
your first job
will help you get to the job you want. By doing these first jobs, you will
build your skills
and experience, which opens up opportunity.
APPROPPRIATE WORKPLACE
BEHAVIORS AND
ATTITUDES
Activity: INTRODUCTORY ACTIVITY
Think of any previous work you have done (including long- or short-term
jobs, family
business, etc.) and write responses to the following questions:
WORKPLACE
BEHAVIORS SCENARIOS
4.11Read the following scenario(s) and write down your response to
the questions that follow.
Scenario A
Grace has been working at Alnor Hotel for 4 months as a receptionist. She
greets guests and answers any questions about the hotel. Grace lives a bit
far from the office, so it takes her one hour to get to work. Her supervisor
noticed that over the last month Grace has been arriving half an hour late
and is often on the phone quarreling with her aunt. The supervisor has given
Grace two warnings now.
One day, Grace arrives 20 minutes late due to traffic. When she arrives, she
sees her supervisor helping a customer. Once the customer departs, the
supervisor informs Grace that she will no longer need Grace to work for her.
She needs someone who can be on time and responsive to customer needs.
Reflection Points
4.11
What happened in What behaviors
the scenario and led Grace to losing
why? her job?
Scenario B
Mario works for Dennis Construction. He has good skills in construction but
can be stubborn sometimes. While working on a new project, Mario’s
supervisor, who was new to the job, made some suggestions on how to cut
some pieces of wood so they would provide more support to the floor above.
Mario had always cut the support beams in a certain way and thought his
supervisor must not know much about construction. Mario complained to his
co-workers but did not discuss the issue with his supervisor. When it came
time to cutting the wood, Mario did it his usual way. The supervisor saw him
doing this and yelled at him, telling him to do it the way that he was told.
Being yelled at in front of his co-workers embarrassed Mario. He threw down
his tools, yelled at his supervisor and walked away from the construction site.
Reflection Points
4.11
What happened in What behaviors
the scenario and and attitudes led
why? Mario to his state
of anger?
WORK HABITS
INVENTORY
4.1 1. 2. COOPERATION 3. INITIATIVE
3COURTESY
I am often
discourteous to
I work against rather
than with others
I need to have repeated
instruction
others I find it difficult to get I need to be urged to do
I am sometimes not along with others things
courteous in action I usually get along with I do routine work
or speech others acceptably
I am usually I get along with others I am fairly resourceful, do
courteous and I get along well with well by myself
considerate of
others, I am friendly I am resourceful, look for
others
I am considerate and helpful things to learn and do
and courteous of
others
I am always very
courteous and
considerate
4. ATTITUDE
4.1 TOWARD 5. SUPERVISION 6. ACCURACY
CONSTRUCTIVE OF WORK
3 I do not pay much
I resent any criticism
CRITICISM I usually need
constant supervision
I am very careless about
my work
attention to criticism to complete routine I am frequently inaccurate
I accept constructive tasks and careless
criticism and try to I need frequent I make errors; I show
change supervision to average care,
I accept constructive
complete routine thoroughness and
criticism and improve
tasks neatness
greatly
I need occasional I make few errors; I am
supervision while careful, thorough, and
doing routine tasks neat
I need little I seldom make errors and
supervision while do work of very high
doing routine tasks quality.
I do not need
7. WORK
4.1
ACCOMPLISHE
8. TIME USAGE 9.
ADAPTABILITY
3 Ioutput
am veryD
is
slow; I waste time and need
to be prodded along
I can't adjust to change
I have difficulty adapting
unsatisfactory I waste time and need to new situations
I am slower than some supervision I adjust to change after
average; output is I waste time instruction
mediocre occasionally but am I adjust to change readily
I work with ordinary I find it pleasant to adapt
usually reliable
speed; output is I seldom waste time and meet changes
generally satisfactory
I work rapidly; output
and am reliable
I am industrious and
is above average
I am fast and concentrate very well
efficient; output is
well above average
10. PERSONAL
4.1
APPEARANCE
11. ATTENDANCE 9.
ADAPTABILITY
3 Imyamappearance
careless about I am frequently
absent
I am frequently tardy
I am very often tardy
I sometimes neglect I am not regular I could improve my
my appearance enough in attendance punctuality
I make an effort to I am average in my I am seldom tardy
improve my attendance I am never tardy except
appearance I am almost always in for an unavoidable
I care about my
attendance emergency
appearance; I look
I am never absent
neat most of the time
I am extremely except for an
careful about my unavoidable
appearance; I look emergency
very neat all of the
time
4.1 Summarize the habits that you already have and
3 the habits that you need to work more on in the
table below.
Bad time management usually results in not getting things done on time
or exhaustion from having to work in a rush near the deadline. In the
table below, fill out the possible reasons that usually distract you and
get you off track from the tasks that you are supposed to do.
Activity: TIME MANAGEMENT
What are the ways that we can manage our time better? How to balance
time for work and family? Pick one task or goal and write down some
ideas about how to get this done well and on time. Do not worry if you
still cannot think of many ideas. You will get a chance to come back and
revise your input.
4.14
TIME
MANAGEMENT
Time management is the ability to use your time wisely
4.14 Setting goals and planning
and appropriately.
Personal time management skills include: