AbdulNasserSaleh Thabit CV ver 1.6-5-2015
- 1. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 1 of 4 Abdulnasser Saleh Thabit IT Systems Administration Specialist at Ajman Municipality Mobile : +97150 7661627 E-mail : [email protected] Highly competent IT professional with 18 years of track record of achievements in delivering the advanced support and improvement the technical support solutions, managing infrastructure. Possess extensive and up-to-date knowledge of various technical applications and trends with understanding of business communications. Seeks a challenging IT Infrastructure position to utilize acquired knowledge, exposure and expertise developed in previous experience. Experience in IT – Management skills and Technical skills. Self-motivated, a quick study, detail-oriented and organized, working under pressure. Able to work independently and efficiently to meet deadlines. Compatible with different environments and different systems platforms. Collaborator with everyone and working as team. Sincerity, dedication and assume responsibility at work. Skills of the training to provide the technical information for the customers & projects Mgmt. skill. Strengths 13 years of progressive experience in UAE Excellent communications skills Data Center Management Disaster Recovery System Administration & Networking Software installation & troubleshooting High level of analytical & problem solving skills Excellent knowledge of multiple technologies Quality management & strong leadership skills E d u c a t i o n Bachelor of Engineering, Computer & Control, 1991 – 1996 (Sana'a University) ITIL Foundation Certificate Citrix Certified Administrator CCA Microsoft Certified Systems Engineer - MCSE Microsoft Certified Systems Administrator- MCSA Microsoft Certified Professional-MCP Professional Training - 30 courses - ( Technical & IT Management courses ) Attend around 40 seminars and conferences in Dubai , Ajman and outside UAE E x p e r i e n c e S n a p s h o t December 2012 - Present ( 2 Years 6 months) IT Systems Administration Specialist Ajman Municipality , Ajman , UAE March 2011 – Dec. 2012 ( 1 Year 9 months ) Technical Support Specialist Ajman Municipality , Ajman , UAE May 2005 – March 2011 Senior Technical Officer ( 5 Years 9 months ) Dubai Municipality , Dubai, UAE Sept 2002 – March 2005 Support Engineer ( 2 Years 6 months ) Grandsys Computer Sharjah and RAK , UAE Jul 1996 – Sept 2002 Engineer and Teacher ( 6 Years ) College of Air &Air Defence ,Sanaa – Yemen E x p e r i e n c e i n D e p t h IT Systems Administration Specialist - at Ajman Municipality (12/2012- present) IT Infrastructure Team Leader (April 2015). Providing & installing All servers – Physical (HP, Dell, Huawei, NUTANIX) and virtual. Data Center Mgmt : Data Center infrastructure, Backup clustering, DR ,UPS, DC Security ,CCU. Uptime and stability of OS (2003, 2008 & 2012) based server systems for all applications - more than 200 servers (Physical and virtual). Configuring and managing Active Directory Domains, Forests, and Sites. ( 7 DCs – 1500 users )
- 2. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 2 of 4 Configuring Servers High Availability: Clustering, NLB, DAG. Administering and Configuring Exchange Server 2007, 2010, 2013 (More than 1000 mailboxes). Creating and Applying Group Policies, Security Policies, Mail Archiving and Compliance Configuring EMC Storage, Storage Pools, RAID, DAS, NAS, iSCSI, and MPIO. Monitoring, and Analysing Security Logs and Alerts. Managing and evaluation of all purchase orders (Hardware& Software Components + Contracts) -on ERP system. Managing and configuring Kaspersky Anti-Virus and antispam on all servers. Assist with the planning and design of future server architecture. Managing All Manage Engine IT360 Applications. (6-tools: Helpdesk-Network Monitoring Desktop Central System- AD Manager Plus-Exchange Reporter-AD Audit). Working with Excellence Team to improve & provide the information related IT infrastructure services. Provide ongoing server maintenance, including the security patches updating . Acting head of IT infrastructure section and Coordinate with Project management office for all infrastructure Projects & preparing IT infrastructure reports. Configuring Virtualizations Solutions (Hyper-v, SCVMM, vShpere ESXi, vBox , Xenserver …etc.) Closing daily service requests & Incident - assigned by IT Service Desk. (Related Accounts- Email- Backup Shared Folder, Privileges etc.) Backup/Restore/ Disaster Recovery (Symantec NetBackup). Install and Configuring DNS, radius, DHCP, WSUS, Files & Print Servers Windows Server/Desktops Deployment and Licensing. Configuring Remote Desktop Services (Terminal Services). HP Servers Troubleshooting, Maintenance, Monitoring and manage them by HP Systems Insight Manager (HP SIM) & iLO.HP Smart Update Manager (HP SUM). Training New Employees, Students. Configuring Web Services (IIS 6.0 & 7.5, FTP, SMTP, SSL). Basic Configurations and concepts the network devices (switches – firewall – routers –wireless network - Protocols-RIP, OSPF, EIGRP, BGP etc.) Installation and basic administration (Ms- SQL 2008, SharePoint 2010 & MS Forefront TMG 2010). Installing and managing Microsoft Voice Communication (Lync 2010/2013 standard Edition). Performing IT Checklist Tasks to ensure Minimum Interruptions and failures, and Maximum business continuity, by Ensuring daily operations and monitoring Performance and Threats. Technical Support Specialist - at Ajman Municipality (03/2011- 12/2012) Working as Head of the support technical unit. Managing daily support services at Ajman Municipality (1000 users). Find and evaluate new technologies & new systems to improve the technical support services. Create official images for all PCs and laptops. Managing and supporting many systems such as – Enterprise Antivirus – Attendance system –Q Management system –Remote assistance etc.). Participate in training within the official program prepared by the Department of Information Technology. Preparation of plans & reports for all technical support process. Assigns and coordinates work projects. Supervise the process of preventive maintenance, as well as the workshop. Preparation of policies, forms, and procedures for technical support services. Providing advanced technical support. Writing project reports and technical documentation. Providing awareness training for End Users. Managing and monitoring network devices by PRTG. Senior Technical Officer – at Dubai Municipality (05/2005- 03/2011) Supporting & installing PC’s and related peripherals at various sites. Preparing & designing the standard images for DM PC’s as a member of team. Providing computer assistance & support for Arabic coast Conference held in Dubai 27- 29/11/2005. Providing computer assistance & support for Euro-Arab cites forum held in Dubai 11- 13/02/2008.and food Conference Dubai 24-27/02/2008. Participated in Evaluation different new devices. Also in advanced supporting and
- 3. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 3 of 4 maintenance HP, network Printers and SCSI Fujitsu scanners. Professional visit to Dell factory in Ireland to explore the latest in PC field (2-6 April 2006). Administering & supporting Citrix System-(3-2007 to 15-03-2011) as member of team and Participated in Implementing Citrix infrastructure. Supporting & installing HP Thin Client and configured Altiris management System. Administering Printing Management System project (Pharos Blueprint Enterprise+HP Web Jet Admin10.2) from 01-09-2008 until 15-03-2011. Member of Anti-Virus Team-new project-2010.(Kaspersky Product) Member of HP Service Manager as technical member-2010. Member of System Center Configuration Manager 2007-SCCM 2007 team. Member of Microsoft Security update & LDP-Data Loss Prevention Team. Good experience in project management and using EPM. Member of Desktops Enterprise Backup Team. P r o f e s s i o n a l T r a i n i n g Course Name Date Location Name Applying Microsoft security guidance 2006 Compubase Managing and maintaining a Microsoft windows server 2003 2006 Compubase Implementing a Microsoft windows server 2003 network infrastructure network hosts 2006 Compubase Implementing, managing and maintaining a Microsoft windows server 2003 network infrastructure 2006 Compubase Support Engineer – Grandsys Computer Sharjah and RAK , (09/2002 -03/2005) Working as full time employee for GC in the field of IT providing different Services to the customers in many Emirates: Installing, supporting & Maintaining, Networks, PC’s, Printers, etc. Also helping in the marketing, contracting & technical consultancy field. Engineer and Teacher– at College of Air &Air Defence ,Yemen (07/1996 -09/2002) Computer Engineer and teacher (theory and practical) in college of Air &Air Defense. For the following subjects: Computer & Computer Maintenance-Automatic Control-Digital Circuits- Electrical and Electronic Circuits –Mathematics. In addition, I worked in different companies and institutes in the evening during this period. P r o j e c t s Project Name Date Location Name Government Mobile Services Project (infrastructure Side) 03/2015 Ajman Municipality ISO 20000 Project (Change ,Capacity & Availability Manger ) 01/2015 Ajman Municipality Smart Applications Project 01/2015 Ajman Municipality Server Hardware Upgrade 01/20115 Ajman Municipality ISO 27001 12/ 2014 Ajman Municipality AM- Wireless Project 11/ 2014 Ajman Municipality Desktop Application Virtualization –Citrix 10/ 2014 Ajman Municipality CRM Project 09/ 2014 Ajman Municipality Data Centre Migration Project 02/ 2014 Ajman Municipality Exchange Server 2010 Migration Project 09/ 2013 Ajman Municipality AM E-Service Project 03/ 2013 Ajman Municipality Data Migration Project (to EMC storage) 02/ 2013 Ajman Municipality IT360 -Integrated IT Management Solution Project 01/ 2013 Ajman Municipality Kaspersky Security Center Project 09/ 2012 Ajman Municipality Attendance Management system Project 01/ 2012 Ajman Municipality AM- QMS Project 12/ 2011 Ajman Municipality SCCM 2007 12/ 2010 Dubai Municipality Kaspersky Security Center Project 03/ 2009 Ajman Municipality Printing Service Management Project 11/ 2008 Dubai Municipality DM anywhere (Citrix Project ) 02/ 2008 Dubai Municipality
- 4. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 4 of 4 Fundamentals of network security 2006 Compubase Planning & maintaining a Microsoft windows server 2003 active directory infrastructure 2006 Compubase Installing configuring and administering Microsoft XP pro 2006 Compubase Fundamentals of network security 2006 Compubase Designing Security for Microsoft windows 2006 Compubase Windows VB Script 2007 Dubai Municipality Advance Supporting 2007 Dubai Municipality Cisco Certified Network Associate CCNA 2008 Sites power Dubai CITRIX training workshop 2008 New Horizons Dubai CITRIX Presentation Server administrator 2008 New Horizons Dubai Password Manger and Access Gateway 2008 New Horizons Dubai ITIL Foundation training V2 2008 Dubai Municipality Project Management Training 2008 Dubai Municipality HP Thin client workshop –by HP Company 2009 Dubai Municipality System Centre Configuration Manager 2007 2010 Dubai Municipality Kaspersky Training 2011 2011 Dubai Municipality ITIL Foundation training V3 2011 Etisalat Academy A course in communication skills and report writing 2012 Ajman chamber Kaspersky Training 2012 2012 ComGuard- Dubai Microsoft Exchange Server 2010 2013 Ajman EMC-VNX Block Storage Deployment and Management 2013 EMC – Dubai Self-Study -SharePoint Server 2010 Administration 2013 Ajman Municipality Self-Study -The Certified Data Centre Professional (CDCP) 2014 Ajman Municipality Installation and Deployment in Microsoft Dynamics CRM 2013 2014 New Horizons Dubai Customization &Configuration in Microsoft Dynamics CRM-2013 2014 New Horizons Dubai Attended many seminars and conferences in Dubai , Ajman and outside UAE (around 40 ) 2006 to 2014 UAE & outside Managing Citrix XenDesktop 7.6 Solutions 05/2015 New Horizons Dubai H o n o r s a n d A w a r d s Description Date Issued By Awarded by Yemen Air Force College 09/ 1997 College of Air Force Having awarded of best employee of the month 04/2006 Dubai Municipality Awarded as best employee 2006 2006 Dubai Municipality Letter of Appreciation from DM/IT Training unit 2007 Dubai Municipality Appreciation from DM for supporting many conferences. 2007-2010 Dubai Municipality Letters of Appreciation from different departments - DM 2007-2011 Letters of Appreciation from different departments - AM 2011-2014 Ajman Municipality Letters of Appreciation from the performance department 2012 Ajman Municipality Letters of Appreciation to the completion of various projects 2013 Ajman Municipality A letter of appreciation for the E-service project 2013 Ajman Municipality A letter of appreciation for IT360 project 2013 Ajman Municipality A letter of appreciation for the completion of the parking system integrated with Abu Dhabi policy 2013 Ajman Municipality A certificate of appreciation from His Highness Sheikh Rashid Humaid Al Nuaimi regarding participation in Ajman's Confere. 2013 Ajman Municipality A certificate of appreciation from His Highness Sheikh Rashid Humaid Al Nuaimi regarding participation in training 2014 Ajman Municipality P e r s o n a l D e t a i l s Age : 42 Years Marital Status : Married Driving License : UAE Light Vehicle Languages Visa Status : : Arabic & English Resident (Transferable) R e f e r e n c e s Available upon request