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Did you know that the leading manufacturers of equipment and components are making more than 50% of their revenues and profits from aftermarket services and customer support rather than manufacturing and distribution of new products? Simply put, if you want to accelerate the growth of your manufacturing business then you need to unlock the latent opportunities in your aftermarket parts and service business that are currently going to waste. If you think they don’t exist, then think again! Business environments never stand still and manufacturing businesses are no different. New business models, disruptive technologies and customer patterns are emerging and changing constantly. Hen