Amrapali sawant résumé
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The document is a detailed resume for a software testing professional with over 7 years of experience, primarily in telecom and banking domains. It highlights skills in various testing methodologies, leadership roles, and specific project experiences, including working as a testing lead for Telecom New Zealand and Capital One Bank. The candidate possesses strong technical knowledge, excellent communication skills, and a commitment to quality assurance.
Amrapali sawant résumé
- 1. To obtain a challenging position in the area of Software Testing or Quality Assurance where my skills and abilities are put to optimal utilization that allows pursuit of career advancement and expand of knowledge thereby contributing to the growth of the organization. Career Conspectus Overall 7.2 years of Software testing experience and job role as Test Lead. Strong working knowledge of SDLC and testing methodologies. Worked in Agile Methodology. Strong experience in Requirements analysis, Test Traceability Matrix preparation, Test Strategizing, Test Cases preparation, Test Execution, Defect logging, Test Reports, Post Implementation Analysis, Troubleshooting issues, Solving user queries and coordinating UAT. Extensive experience of smoke or sanity testing, black box testing, functional integration testing, system testing, ad-hock testing, regression testing, user acceptance testing. Good domain knowledge in Telecommunication and Finance such as Front office and Back Office Predominant working experience in Retail banking on front and back office applications for Order Management Systems and Credit Risk Management. Predominant working experience in Telecommunication on (OSS) Order Management, Tracking and closure and Billing (BSS) A good team player with strong communication, ability to grasp new technology quickly, creative and organizing skills, flexible to adapt changes, work under pressure and functional skills such as management and leadership to handle critical situations wisely, troubleshooting and sharing knowledge. Adherence to working knowledge of the processes followed at organization level such Defect Prevention and Knowledge Management. Skills Set Skills Type Skills set Experience Domain Telecom ( OSS / BSS) 4.0 years Banking 2.6 years Operating Systems Windows 98/2000/2003/XP, Windows 7, UNIX 6.6 years Languages SQL Server 2005, TOAD 1.5 years Applications Known Siebel CRM, Clarify CRM, NetCracker, Single View, ICMS(mainframe), Order Management (TOM), NASEX 8 months COTS Product Siebel (CRM from Oracle) , Neo, CSS GENEVA Billing System 2.4 years Other Tools TOAD, My SQL server 1.5 years Seibel CRM application One View 9 month Professional & Academic Credentials Worked as a Testing Lead and handled a team of 8 members in Telecom New Zealand (Spark), Auckland New Zealand. (2013-2014) Amrapali Sawant Address: 285 Redford Close Feltham, Middlesex TW13 4TH Contact number:07459 751044 Email:[email protected]
- 2. Worked as Quality Analyst for Capital One Bank for 2.5 yrs. Worked as a Test Engineer for BT (British Telecommunication) for 3.5Yrs. Worked as a Defect Prevention (DP) Anchor in BT and TNZ project. Bachelor in Computer Science (BCS) from BAMU University Aurangabad, 2007 HSC from Maharashtra State Board, Maharashtra, India, 2004 SSC from Maharashtra State Board, Maharashtra, India 2002 Training/ Workshop/ Seminar Profile Cleared internal certifications such as Testing Basics Cleared Banking Domain (BN 101) certification Cleared Banking Domain (BN 201) certification. Co-Curricular Highlights Worked as Testing Lead at client location in New Zealand for Telecom New Zealand project. Worked as a Defect Prevention (DP) Anchor and Knowledge Management (KM) Anchor. Worked on Test Summary Report (TSR) and gave presentations to Client and Business while working at Client Location (New Zealand). Professional Project Work Title : Re-Engineering Client : Telecom New Zealand (TNZ) Tenure : Oct 2013 – Jun 2014 Tools used : HP Quality Centre, Siebel CRM, ICMS, SingleView (Billing) ALM, TOM (order management) Role : Testing Lead and Onsite Co-ordinator Other Tasks : Knowledge Management anchor (KM anchor) Testing Methodology used : Agile Methodology Project Description: Re-Engineering is one of the multifaceted and hectic project in Telecom New Zealand. 4G with different functionality were introduced in this project. Project platform is changed from ICMS to Siebel CRM for product order and process. There are 28 components involved in this system to complete a single order. Agile methodology was followed in the project. Roles & Responsibilities: Direct interaction with client, developers and business users. Requirement Analysis and Test planning. Doubts/queries clarification from developers. Handling triage meeting which has developers and client for discussion. Preparation of Test scenarios and Execution of test cases. Defect reporting and tracking. Handling offshore team, and giving KT to them. KM anchor in the project. Handling team of 8 members. Professional Project Work Title : Siebel CRM Client : Telecom New Zealand (TNZ) Tenure : July 2013 – Oct 2013 Tools used : HP Quality Centre (ALM), Siebel CRM, ICMS, NetCracker. Role : Testing Lead (Onsite location) Other Tasks : Presentation to client, Test Summary Report, DSR,etc. Testing Methodology used : Agile Methodology Project Description: Siebel CRM is one of the key project in Telecom New Zealand which handles faults for PSTN, BBA, FIPD, CDMA, WCDMA, etc. Raising faults on behalf of customer and handling and delegating the faults to appropriate member. Siebel and ICMS were the major components in the project.
- 3. Roles & Responsibilities: Worked as a Team Lead for the project. Interaction with Client, Project managers, Business users and Developers. Handled a team of 5 members. Conducted and attended daily stand-up meeting, triage meeting, defect management, project closure. Given Presentation to client. Preparation of TSR for the project and approval from Business and client. Interaction with Chorus Team for the project purpose. Appreciation from Client and managers for good work and smooth closure of project with no defects. Professional Project Work Title : BT Online (E-commerce) Client : British Telecommunication Tenure : Aug 2012 – June 2013 Tools used : HP Quality Centre 10.0, Siebel One View, OSCH, BT website, Selenium (Test Scripting), QTP(data preparation) Role : Quality Analyst Other Tasks : Defect Prevention(DP) Anchor Testing Methodology used : Agile Methodology Project Description: BT Online is e-commerce project in which end user can order BT products like PSTN line, Broadband, Vision online. Through various sites like BT COM, Agent COM, Partner COM product can be ordered. OCSH also plays an important role for Fault Tracking and Fault Management. Likewise Admin tool is used for managing of BT profiles created by the end user. Roles & Responsibilities: Co-ordination with Developers, Clients and Business users. Requirement Analysis and Test planning. Doubts/queries clarification from developers. Preparation of Test data using QTP. Automating test cases by using Selenium Automation tool Preparation of RTM. Preparation of Test scenarios and Execution of test cases. Defect reporting and tracking. Conducting stand up meetings every day for status and work allocation and follow ups. Sharing application knowledge among team members and train new resources. Worked on Selenium Automation tool for writing test scripts Worked on QTP for data creation for different testing phased. Handling team of 5 members. Professional Project Work Title : Captial One Fianance (COF) Client : Capital One Tenure : July 2010 – July 2012 Tools used : HP Quality Centre, TOAD, Livelink, Hyperion Tool, CRM, Eclipse Role : Test Analyst Testing Methodology used : Agile Methodology Project Description: The project contains a couple of applications, such as Credit Governance System (CGS), Model Governance System (MGS), and Counterparty Credit Risk management (CPCRM). These projects are based on Struts, Livelink and SQL. These applications are in conceptualizing, designing and implementing solutions towards enhancing user experience and business process automation for different division viz. Credit Risk Management and IT Project Management etc. Roles & Responsibilities: Functional and test Requirement analysis.
- 4. Test scenario Identification and optimization Test case scripting Component Integration Testing Defect management and Reporting. Data set up in Legacy Stack Regression Test to uncover issues with modify orders Handling alone two projects CGS and CPCRM. Backup for MGS project. Validating and preparing data using Macros. Handling calls, meetings and sending Status Reports. Professional Project Work Title : Captial One Auto Fianance (COAF) Client : Capital One Tenure : Jan 2010 – July 2010 Tools used : HP Quality Centre, SQL, TOAD Role : Test Analyst Testing Methodology used : Agile Methodology Project Description: Dealer, on behalf of their customers, apply to the Capital One for an Auto Loan. Their application passes through various tasks and verifications which is done by the COAF team with the help of this application. The verifications include the Capstone verification, BRE Verification and also the Document verification. After all the validations are done loan is funded to the dealer from Capital One. Roles & Responsibilities: Test planning Involved in understanding the client requirements and project functionalities. Interacting with Onsite coordinator for requirement clarifications and also to report day to day status. Involved in identifying Use cases in discussions with End user. Providing testing estimations to the client for the user stories in any particular release. Test Execution Test case scripting and test data preparation. Defect management and Reporting. Helped in implementing all the Tracking and planning through Quality Centre Involving in documentation reviews and participating in bug reporting meetings Professional Project Work Title : Integrated Services Digital Network (ISDN2e) Client : British Telecommunication Tenure : JAN 2008 – DEC 2009 Tools used : HP Quality Centre, Putty, Mainframes, Citrix, IVVT portal Role : Test Engineer Testing Methodology used : Waterfall Model Project Description: Integrated Services Digital Network (ISDN2e) is the one of the products of British Telecom (BT) - Open Reach, UK’s largest service provider. WLR3 ISDN2e is an ISDN basic rate service supplied by Openreach to Communication Providers (CP) who can in turn offer service to their End Users. Openreach will provide, repair and maintain these lines up to the Network Termination Point (NTP).Openreach will also provide raw call information and a consolidated monthly bill to the CP for all of their lines. CPs set their own prices and onward bills their End Users. Lines will have access to many of Openreach standard services. As like most of the telecommunication service providers, British Telecom – Openreach also developed on BSS/OSS or simply BSS/OSS stack. Roles & Responsibilities: Requirement analysis Test Cases Preparation and test Cases Execution Peer Reviews of the TCs Functional and Regression Test Execution Issue Resolutions with multiple vendors
- 5. Defect Management Offshore status tracking Personal Dossier Date of birth : Nov 13th, 1986 Marital status : Married Language known : English, Hindi, Marathi Nationality : Indian Passport Number : G3301510 Visa Type : ICT Tier 2 (Long Term staff Partner) Place of Issue : Chennai (India) Current address : 285 Redford Close Feltham, Middlesex TW13 4TH Residence number : +44-7459751044