Calidad pascual IBM Connect 2016
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The document introduces Pascual Gómez-Cuétara, a company with a diverse range of products and a focus on innovation, highlighting their implementation of IBM Connections for knowledge management and cross-collaboration. By utilizing social networks for storing both structured and unstructured information, the company has aimed to enhance product development processes involving multiple departments. Currently, the company has established 370 communities and 700 activities, with plans to increase engagement through gamification techniques.
Calidad pascual IBM Connect 2016
- 1. ! " # $
- 2. Introduction to Our Company Pascual Gómez-Cuétara Family Family Board
- 3. Main Magnitudes 720 MM€ Total Billing Quality & Innovation Leader 2.166 Direct Employees 2.371 Direct Employees 740 MM€ Billing
- 4. Factorys Multi-product - Aranda de Duero (Burgos) Coffee – Tajonar (Pamplona) Milk – Gurb (Barcelona)Water – Ortigosa del Monte Trescasas (Segovia)
- 5. Our Products Pascual Dairy Products 365 MM € (52%) Bezoya 106 MM € (15%) Bifrutas 71 MM € (10%) Vivesoy 36 MM € (5%) Yoghurts/Desserts 32 MM € (5%) Mocay 31 MM € (5%) Processed Egg 14 MM € (2%) Others 43 MM € (6%)
- 6. Why do we use IBM Connections?
- 7. At the beginning… • Connections was launched as a global program to gather ideas about costs reduction. • We wanted to test our employees’s social capabilities. • Our internal name…
- 8. What about Knowledge Management?
- 9. Knowledge Management in a Social Network So far the knowledge of organizations lies in structured tools (files, ERPs, CRMs,…etc) . . . . . but the verbal information is lost (mails, forums, …etc)
- 10. Knowledge Management in a Social Network Social networks gives you the opportunity to gather all this non-structured information in the same repository where you saving structured information, adding value to it (by comments on files for example).
- 11. Knowledge Management in a Social Network Knowledge management is seen only as time goes by, at the end of the projects, so the management of change in people is not easy.
- 12. Knowledge Management: Trying to do it A Knowledge Management Community Sample
- 13. Knowledge Management: Schema of a Community Inside a KM Community Community Subject Call to Actions Finding data
- 14. Is it possible to improve cross-collaboration?
- 15. Cross-Collaboration Communities (Innovation Cells) The Project One of the most important process in CP is the development of new products, new packagings, new flavours,…etc. In this process work about 10 different departments (marketing, innovation, industry, purchase, planification, logistics, management control, sales, international…) in teamworks called innovation cells. There were file librarys by Project and a lot of redundant mails. Objective Simplify the process, find a friendly tool for marketers and at the same time a tool with tasks control for Project managers.
- 16. Cross-Collaboration Communities (Innovation Cells) Solution: IBM Connections More than 20 training courses, 3 Role-Plays to determine how should we use it. This role-plays finished with a new process.
- 17. Cross-Collaboration Communities (Innovation Cells) Asociated Communities Product Development A help community for beginners
- 18. Cross-Collaboration Communities (Innovation Cells) Asociated Communities Sample Community
- 19. Cross-Collaboration Communities (Innovation Cells) Global Communication A teaser Campaign... and start to play.
- 20. Cross-Collaboration Communities (Innovation Cells) Goals & Lessons Learned 3-month decrease in average development time. 165 Communities/Projects
- 21. And now?
- 22. Current Status • More tan 1450 Employees • About 370 Communities (90% Restricted) • 700 Activities • 123 Blogs • Low level of use
- 23. Coming Soon Using Gamification as an adoption system
- 25. If you’re gonna go to Spain, take care of your health!!