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Strategic Priorities for Content
 Marketing in 2013
 Danyl Bosomworth
 Co-Founder at Smart Insights
 MD at First 10 Digital

 Developing and integrating winning content into your marketing



Digital Marketing Priorities 2013 Summit
 11th January 2013. Brought to you by:
About Dave Chaffey
               Books               Digital marketing advice, training and consulting
                                     www.smartinsights.com




                                            About Dave Chaffey
                             • Author of 5 bestselling marketing books first
                               published in 2000, now in their 4th and 5th editions
                             • Online marketing consultant and trainer since
                               1997
                             • Manages SmartInsights.com: a marketing advice
                               site with Expert members in over 50 countries

January Offer: Free copy of Emarketing Excellence for first 50 new Expert-level members
Smart Insights Expert membership: www.smartinsights.com/membership
In 35 minutes
   Top level factors for success in content marketing
   Use the P.R.A.C.E. framework to get specific
   Lots of examples to give you immediate ideas
   Questions at the end

 Please interact using the BrightTALK buttons:




                                              3
Why does content matter?
Google turned content into currency!
 Content drives reach – builds awareness
 Consumers seek it
 Content aids learning, decision making and
  purchase
 Content fuels social media marketing: “social
  object”
 Content facilitates the “inbound” effect




                                              4
What do we mean?
“How a brand creates, delivers and governs original or curated
content to attract and retain customers, positioning the brand as
a credible expert and, ultimately, motivating a change in
behaviour” (CMI)

                 Originated content
                 Curated content
                 Licensed content
                 User generated content
                 Interactive content (tools)



                                                        5
Poll 1

                 Content
              Blogs, videos,
              ebooks, white
                  papers


          SEO
                       Social media
     On-page, off-
                          Twitter,
         page
                         LinkedIn,
     link building
                          forums
        keyword
                       blogs, portals
        analysis


Content doesn’t sit in a vacuum
- It needs to be integrated with
    other marketing activities
                                        6
7
Content as a social
object
“the reason people
connect with each
other and not
something else”
Hugh McLeod




                      8
9
= Planning & Strategy =




                          10
Setting objectives…




                      11
Example questions
 What do you want your content to do? Who
  cares?
 How will your content add value?
 Businesses strategic goals? e.g growing market
  or product launch
 What are the topics that you‟ll need to cover off?
 What core messages should the content convey?
 Are we being unique, the necessary
  differentiation?
 How will we design and manage the content mix?

                                                 12
Plan to be efficient

“Atomisation” - plan to re-purpose content
  One ebook might drive several short guides and
   20 blog posts (all point back and promote the
   ebook)
What content do you have now? Audit it!
  Research, what works now, re-visit keyword
   analysis




                                                13
“...the [potential] customer needs evidence that we
understand their problem better than they do before
they‟ll buy, share or recommend us...” @juntajoe 14
There is no one “customer”

   Define your personas: Think
     buyers and influencers

      B2B                B2C
  Marketing Director   Persona A
  IT Director          Persona B
  Finance Director     Persona C
  Managing Director    Persona D




                                   15
Get moving with personas

        Research
        Define them
        Cut the cake
        Develop scenarios
        Build profiles




                             16
Content at touch-points…




                           17
18
What’s the purpose of your content?    Poll 2




                                  19
A cross-platform
narrative                 Revenue
                            Blog


or
                          Reven
                           ue
“Brand story”
                Revenue             Revenue
                  Hub                Stream




                                    20
Your Platform

 A place to drive traffic, a place to
  engage and convert:
  A blog, undoubtedly
  An interactive magazine, maybe
  A rich community, if you‟re serious




                                         21
22
23
AE
Open
Forum
 A great example of
  „thought leadership‟
 Utilise guests (the
  best)




                         24
= Reach =




            25
Publish
   Where?:
       Your domains
       Social networks
       Forums & industry
        portals
       Q&A Sites
   Find conversations
   Amplify with media




                            26
Content that flies




PUMA Squash 2000 video
(+pr‟s, blogs, spec sheet PDF)



                                 27
28
< Don‟t
 overlook
Slideshare




29
Develop valuable outposts for content




                                 30
Niche communities are growing, increasingly by topic
                                                          31
Watch out for vertical niche communities in your sector
= Act =




          32
Be worth finding
 For people who have questions
 Address problems - earn permission to sell
  later:
   Video on key landing pages
   Expert bloggers
   Your own researchers / reporters - gathering stories
   Shareable and downloadable information (no data
    capture)




                                                   33
< Mums



34
35
36
Ebooks
 Great for atomisation:
  Fuels video, email,
   webinars
  Can be repurposed
   into audiobooks
 Utilise industry
  experts to aid reach
 Downloadable,
  printable & shareable
 Classic data capture

                           37
Shareable
 (and worth
 sharing)



              38
39
= Convert =




              40
Webinars / Events reveal intent
 Specific to subject
  areas for people vs
  broader industry
  events
 Informative and
  shareable
 Consider a series



                              41
Niche and
detailed
guides




            42
Interactives

 Diagnostics,
  quizzes and
  surveys
 Tailored to
  specific buyers &
  subjects
 Useful and
  shareable


                      43
44
= Engage =




             45
Content for deeper
               relations
 It‟s tonally „different‟ content
 Keep leads and customers engaged:
  Automated communications strategy
  Vary by where they are in terms of unmet
   needs and the buy cycle
 Social integration – not just email




                                              46
Big ideas
       7 years in the making
       £100m equivalent ad
        spend
           Content site
           Mission site
           YouTube, Fb, Tw
           40 mins
             216k Likes
             10,000
              comments
             29,000 shares
           40 TV stations and
            130 digital new
                     47
            outlets
Communities
with purpose
for untapped
UGC




               48
Crowd sourced
content
 An advanced Q&A
 A community around
  the product
 Steady stream of
  UGC product related
  content
 Helps improve
  products

                        49
Automation & email
 Crucial as lead volumes grow
 Sequences based on scoring/rules allows
  tight content
 Ensures the right people in the right
  sequence
 A “process” over “campaigns”




                                      50
Secret Handy Recipe
 1.   Clear objectives
 2.   Imagination and ideas
 3.   A platform
 4.   Your first 10 audience
 5.   Amplification plan
      (POE)


      Any questions?

                               51
Thank you for your participation -
     Your questions please
 Please ask questions
  and rate this webcast

 For more Answers to
  your Digital Marketing
  Questions use our
  free community

 Best wishes for 2013!

                           http://www.smartinsights.com/answers


                                                    52

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Content Marketing Priorities 2013

  • 1. Strategic Priorities for Content Marketing in 2013 Danyl Bosomworth Co-Founder at Smart Insights MD at First 10 Digital Developing and integrating winning content into your marketing Digital Marketing Priorities 2013 Summit 11th January 2013. Brought to you by:
  • 2. About Dave Chaffey  Books  Digital marketing advice, training and consulting www.smartinsights.com About Dave Chaffey • Author of 5 bestselling marketing books first published in 2000, now in their 4th and 5th editions • Online marketing consultant and trainer since 1997 • Manages SmartInsights.com: a marketing advice site with Expert members in over 50 countries January Offer: Free copy of Emarketing Excellence for first 50 new Expert-level members Smart Insights Expert membership: www.smartinsights.com/membership
  • 3. In 35 minutes  Top level factors for success in content marketing  Use the P.R.A.C.E. framework to get specific  Lots of examples to give you immediate ideas  Questions at the end  Please interact using the BrightTALK buttons: 3
  • 4. Why does content matter? Google turned content into currency!  Content drives reach – builds awareness  Consumers seek it  Content aids learning, decision making and purchase  Content fuels social media marketing: “social object”  Content facilitates the “inbound” effect 4
  • 5. What do we mean? “How a brand creates, delivers and governs original or curated content to attract and retain customers, positioning the brand as a credible expert and, ultimately, motivating a change in behaviour” (CMI)  Originated content  Curated content  Licensed content  User generated content  Interactive content (tools) 5
  • 6. Poll 1 Content Blogs, videos, ebooks, white papers SEO Social media On-page, off- Twitter, page LinkedIn, link building forums keyword blogs, portals analysis Content doesn’t sit in a vacuum - It needs to be integrated with other marketing activities 6
  • 7. 7
  • 8. Content as a social object “the reason people connect with each other and not something else” Hugh McLeod 8
  • 9. 9
  • 10. = Planning & Strategy = 10
  • 12. Example questions  What do you want your content to do? Who cares?  How will your content add value?  Businesses strategic goals? e.g growing market or product launch  What are the topics that you‟ll need to cover off?  What core messages should the content convey?  Are we being unique, the necessary differentiation?  How will we design and manage the content mix? 12
  • 13. Plan to be efficient “Atomisation” - plan to re-purpose content  One ebook might drive several short guides and 20 blog posts (all point back and promote the ebook) What content do you have now? Audit it!  Research, what works now, re-visit keyword analysis 13
  • 14. “...the [potential] customer needs evidence that we understand their problem better than they do before they‟ll buy, share or recommend us...” @juntajoe 14
  • 15. There is no one “customer” Define your personas: Think buyers and influencers B2B B2C Marketing Director Persona A IT Director Persona B Finance Director Persona C Managing Director Persona D 15
  • 16. Get moving with personas  Research  Define them  Cut the cake  Develop scenarios  Build profiles 16
  • 18. 18
  • 19. What’s the purpose of your content? Poll 2 19
  • 20. A cross-platform narrative Revenue Blog or Reven ue “Brand story” Revenue Revenue Hub Stream 20
  • 21. Your Platform  A place to drive traffic, a place to engage and convert:  A blog, undoubtedly  An interactive magazine, maybe  A rich community, if you‟re serious 21
  • 22. 22
  • 23. 23
  • 24. AE Open Forum  A great example of „thought leadership‟  Utilise guests (the best) 24
  • 25. = Reach = 25
  • 26. Publish  Where?:  Your domains  Social networks  Forums & industry portals  Q&A Sites  Find conversations  Amplify with media 26
  • 27. Content that flies PUMA Squash 2000 video (+pr‟s, blogs, spec sheet PDF) 27
  • 28. 28
  • 30. Develop valuable outposts for content 30
  • 31. Niche communities are growing, increasingly by topic 31 Watch out for vertical niche communities in your sector
  • 32. = Act = 32
  • 33. Be worth finding  For people who have questions  Address problems - earn permission to sell later:  Video on key landing pages  Expert bloggers  Your own researchers / reporters - gathering stories  Shareable and downloadable information (no data capture) 33
  • 35. 35
  • 36. 36
  • 37. Ebooks  Great for atomisation:  Fuels video, email, webinars  Can be repurposed into audiobooks  Utilise industry experts to aid reach  Downloadable, printable & shareable  Classic data capture 37
  • 38. Shareable (and worth sharing) 38
  • 39. 39
  • 41. Webinars / Events reveal intent  Specific to subject areas for people vs broader industry events  Informative and shareable  Consider a series 41
  • 43. Interactives  Diagnostics, quizzes and surveys  Tailored to specific buyers & subjects  Useful and shareable 43
  • 44. 44
  • 46. Content for deeper relations  It‟s tonally „different‟ content  Keep leads and customers engaged:  Automated communications strategy  Vary by where they are in terms of unmet needs and the buy cycle  Social integration – not just email 46
  • 47. Big ideas  7 years in the making  £100m equivalent ad spend  Content site  Mission site  YouTube, Fb, Tw  40 mins  216k Likes  10,000 comments  29,000 shares  40 TV stations and 130 digital new 47 outlets
  • 49. Crowd sourced content  An advanced Q&A  A community around the product  Steady stream of UGC product related content  Helps improve products 49
  • 50. Automation & email  Crucial as lead volumes grow  Sequences based on scoring/rules allows tight content  Ensures the right people in the right sequence  A “process” over “campaigns” 50
  • 51. Secret Handy Recipe 1. Clear objectives 2. Imagination and ideas 3. A platform 4. Your first 10 audience 5. Amplification plan (POE) Any questions? 51
  • 52. Thank you for your participation - Your questions please  Please ask questions and rate this webcast  For more Answers to your Digital Marketing Questions use our free community  Best wishes for 2013! http://www.smartinsights.com/answers 52