Doreswamy N
- 1. Name : Doreswamy N Contact No. : 9844500273 E-mail : [email protected] Career Objective To grasp any opportunity to learn and continuously upgrade and adapt myself to the changing needs. To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization To obtain a position that will enable me to use my strong organizational skills, educationalbackground, and ability to work well with people. Career Contour Company: Oracle India Private limited. Cloud concept: http://www.oracle.com/in/index.html Field: Install Base Cloud Job Title: Senior Analyst – Cloud Subscription Data Management (CSDM) Duration: 22ND December 2016 to till date Oracle Cloud Concept: “Our rapid growth and extensive SaaS, PaaS, and IaaS cloud portfolio presents an unparalleled opportunity for partners and customers alike,” says Shawn Price, senior vice president, Oracle Cloud. “We can now equip our highly experienced partners with the tools they need to successfully move their customers to modern business models. This vast partner community includes tens of thousands of implementation experts with transferable skills who can help our customers navigate their transition to the cloud.” Key Responsibilities Handled Booking Revenue and Non-Revenue orders on Order Management application Oracle R12 Platform. Setting up a contract number between Oracle and Partner/Customer and Updating terms of the agreement/contract,payment and currency paid by the Partner/Customer. Migration of Subscription Service Contracts for acquired companies from Legacy systems to GSI on OKS application Oracle R12 Platform. Maintaining up to date database of Cloud, SaaS, PaaS, IaaS JaaS and Data-BaaS, License details in Oracle database for global customers (License management). Responding to Queries from requestor and providing updates in a timely manner. Work on SPM tool which is a new tool introduced for Cloud R15-16 platform where we find the data of the customer and easy to process usage/overage/service credits/remix-prepaid services. Company: EMC Corporation, Bangalore. Job Title: Sr. Client Operation Specialist. Duration: 2nd January 2012 to 21st December -2016. We provide the licensing & Install Base service for EMC Software products like Networker, Avamar, Data Protection Suite, Application Extender, Documentum, SourceOne,& Captiva. Generate the Licenses Keys, Activation & Deactivation of Licensing Key, and Host Updation of Licenses. Site Co-ordination & Software downloads management.
- 2. Real time reporting service for customer’s Back up Recovery software ELA/VSLA consumption. Reporting experts cater for the needs of business counterparts within and outside of Global Business Service. Ensure Customer Install Base in sync with maintenance renewals (Contract Renewals) Date integrity maintenance of licensing requests in all EMC licensing systems. Install Base is dedication to support sales and renewals in maintaining Data Quality so they can quote EMC customer for existing and future business. Data Migration to new SKU (Software Model) from existing SKU to upgrade customer data on the release of new versions of Software. Correcting inaccurate data flow from SAP to Install Base. Providing Sales and Renewals with various Install Base reports based on Product, Customer or Country. We manage maintenance and support dates for Contracts Administration in our specified Tools like power link licensing and Flexnet. Academics Master in financial Management from Commerce Dept, Manasagangothri, University ofMysore. Bachelor of Commerce in D.Banumaiah Commerce & Arts College, University ofMysore Diploma in Commercial Practice from CPC Polytechnic, Board ofTechnical education, Mysore. Class X from KTES High School, Bannur, Karnataka Secondary Board ofEducation, Technical Expertise Packages : MS-Office Applications(MS Word, Advance Excel & PowerPoint) Pivot Table, V&H look up and Deck presentation. Oracle : Oracle R12, , Oracle 11i, Oracle E-Business Suite ,Oracle CRM, OBIEE, CRM Ondemand, InstallBase Service Portal, Subscription Plan Management. Others : Salesforce.com, SAP, D&B, Hoovers, Power link Licensing Customer specifics. Personality Traits : Quick learner, good listener, willingness to learn. Area ofInterest : Playing keyboard, Listening music,singing, writing poetry. Personal Details Date of Birth : 23-August-1987 Permanent Address : #14,3rd Cross, KM Block, RS Naidunagar, Mysore-07. Local Address : 11/1, 7th Cross, 7th Main, Malleshwaram, Bangalore -03 Linguistic Abilities : Can Write English, Hindi, and Kannada. Can Speak English, Hindi , Kannada, Tamil & Telugu Date : Doreswamy N Place : Bangalore Signature