Lbs client-lunch&learn
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The document summarizes location-based services like Foursquare, Gowalla, Facebook Places, and check-in apps. It discusses key demographics of users, how consumers interact and share check-ins, and examples of businesses using the platforms for marketing campaigns. The future of location-based services is predicted to include deeper loyalty programs and integration with other apps and services as checking in and sharing locations becomes more seamless.
Lbs client-lunch&learn
- 1. Location Based Marketing: You’re Where & Why the Heck Do I Care? June 16, 2011 Engauge Lunch & Learn
- 2. Lunch & Learn Contest for an Apple TV Check in the Foursquare and/or Gowalla “Engauge LBS Lunch & Learn” venue(s) and share your check-in to Twitter during the presentation to be entered to win. Winner will be drawn at random and will win a new Apple TV. We will announce the winner at the end of the presentation.
- 3. What is a “check-in”? It is a function that facilitates the sharing of an activity. The important aspect of checking in is not that one is doing the activity itself, but the fact that the person chose to share they were doing that activity.
- 4. Key LBS Demographics • 18-34 year olds count for 60% of the users • Users are split by genders, but males share more • 1 in 5 smartphone owners use check-in services • Over 50% are motivated to use the service for discounts • Approximately half of non-users site privacy as their biggest concern Source: comScore May 2011 & Beyond 2011
- 5. Foursquare Users: Approximately 10 million worldwide. 40% are international. Pioneer in defining the “check-in” for the masses
- 6. Foursquare User Experience image source: TechCrunch image source: CNET image source: Business Insider
- 8. Foursquare Business Experience image source: PlacePunch
- 9. Foursquare Use Cases & Innovation Radio Shack - Launched nationwide special during the holidays. Found that Foursquare users spent on average 3.5 times more than non-users. McDonald’s - Offered 100 gift cards on Foursquare Day in 2010 to random users who checked in on April 16th. Stores say a 33% increase in check-ins from the day before and a 40% lift for the week. Granata Pet Food - Introduced an innovative way to incorporate the Foursquare API and a billboard. Users image source: neworld.com who checked in at their outdoor ad were dispensed a image source: 4sqday.com trial sample of dog food. Stats source: Mashable
- 10. Gowalla Users: Approximately 1.1 million Wants to help you “craft the narrative of your life” - CEO Josh Williams source: Mashable
- 11. Gowalla User Experience image source: Mobile Marketing Watch
- 12. Gowalla Business Experience • Our agency helped IHG become the first large hotel chain to launch a full campaign incorporating Gowalla’s service across all of its eight brands. • Had 1,000 of IHG’s 4,400 properties listed in its database of more than 1 million “spots” (or locations) • 16% conversion rate for people who checked into the property and then requested more info. • Of those people, 23% of people who received emails registered for the program.
- 13. Gowalla Disney Use Case
- 14. Facebook Places Users: Approximately 30 million* Foursquare “Light” *Source: SF Chronicle sites unnamed inside source. Reasonable considering the mobile FB reach is about 5 times that.
- 15. Facebook Places User Experience Facebook Places Businesses Experience image source: TNooz.com image source: Mashable
- 16. Gap Use Case on Facebook Places Source: ScoutLabs, 10/23/10 – 11/23/10, Query: Gap AND Facebook Places image source: thekrazycouponlady.com image source: cyberpopblog.com image source: seocollege.org
- 17. Points and Gaming Based LBS • Shopkick • WeReward • SCVNGR • My Town
- 18. Shopkick - Encourages Store Exploration WeReward - Rewards Visits With Cash image source: iappsin.com image source: scrapsofmygeeklife.com
- 19. SCVNGR - Challenge Based Activities at Locations My Town - Real World Monopoly image source: uptake.com image source: stunmedia.com image source: bio.org image source: techcrunch
- 20. My Town - ZonePerfect Campaign at SXSW by Engauge - Dropped 5 bars in game. 20% chance of earning a bar during a ZonePerfect lounge check-in. - 2 bars redeemed for $15 iTunes gift card - 3 bars & scratch of game earned in game rewards - iPad giveaway to random top 10 point earner
- 21. Future of LBS • Local loyalty through unique concepts • Instant/Automatic check-ins • Sentiment Analysis to Recommendation Engines • Better Ways to Meet New People • Deeper Integration Within Business Loyalty Programs & Recommendations • Continued Migration to add more “Now What” to the “Where” • Location based services expected to bring in $10 billion in revenue by 2016 *source: gigaom.com
- 22. Consumption Based Check-ins Entertainment - GetGlue, Miso, & Philo Beverages - Untappd
- 23. Future of TV Consumption - Rise of the Second Screen • 94% of TV Watchers Were Distracted When Ads Were Displayed • 60% of Those Distractions Were From a Smartphone • 70% of Tablet Owners Used Their Device While Watching TV • 86% of Mobile Users Access the Internet on Their Device During Shows Source: AdAge May 2011 & Nextekis May 2011
- 24. GetGlue User Experience source for images: getglue.com
- 25. Miso User Experience Philo User Experience Miso image sources: philo & itunes images source: miso
- 26. Untappd User Experience image source: oaggle.com image source: blogaboutbeer.com
- 27. Presentation by Chad Elkins - Digital Innovation Strategist Connect with Chad on these apps mentioned in the presentation: • Twitter - http://twitter.com/ratpack • Foursquare - https://foursquare.com/ratpack • Gowalla - http://gowalla.com/users/ratpack • SCVNGR - http://scvngr.com/ratpack • GetGlue - http://getglue.com/ratpack • Miso - http://gomiso.com/u/ratpack • Philo - http://www.playphilo.com/profile/2108333 • Untappd - http://untappd.com/user/ratpack