Leaning into Server to Cloud App Migration

CHRIS CLARKE | PRODUCT LEAD - ATLASSIAN CLOUD MIGRATION | ATLASSIAN
Leaning into App Migration
Solving for apps in the Cloud migration lifecycle

Atlassian Access
• SAML SSO and SCIM
• Password policies
• Enforced 2FA
• Audit logs
Atlassian Premium
• Unlimited storage
• 24/7 Premium Support
• 99.9% uptime SLA
• Advanced features
We've shipped some crucial things in Cloud lately
SaaS table stakes
• Encryption at rest
• Local data centers
• GDPR compliance
• Better performance

And our customers are really excited about it!

As a result,
demand for
Server to Cloud
migrations is
increasing
rapidly

But alas, too
many of our
customers are
getting bogged
down dealing
with apps

APPS IN THE CONTEXT OF A CLOUD MIGRATION
Should we move
to cloud? What do
we gain and lose?
What steps will it
take to actually
get to there?
Is our data ready
to migrate? How
long will it take?
Show time! Let's get
through this thing
with our jobs intact.
Yay! We made it!
Let's make our
new home rock!
Assess Plan Test Migrate On Ramp

Agenda
The Cloud Migration Assistants
App Assessment Reporting
App Data Migration
Q & A

The Cloud Migration Assistants
Making it as easy and reliable to migrate to Atlassian Cloud

Um, what are Cloud Migration Assistants?
Serverapps
Marketplaceappsthat
makeiteasyforadminsto
migratedatadirectlyfrom
Serveroverasecure
connection
Confluence&Jira
Welaunchedourfirst
migrationassistantfor
Confluencelastyear.We're
releasingaversionforJira
earlynextyear
Flexibleandreliable
Themigrationassistants
aredesignedtoreliably
migrateusers,groups,
spacesandprojectsallat
onceoratyourownpace

Confluence Cloud Migration Assistant
Available on Marketplace today (and bundled in Server and DC)

CONFLUENCE CLOUD MIGRATION ASSISTANT AVAILABLE NOW
An easy-to-use
wizard with clear,
concise steps

Connect directly to
your Cloud site. No
exports required.

Choose to migrate
users and groups,
spaces, or both

Choose the spaces
you'd like to
migrate

Review the results
of our new pre-
flight checks

Sit back and relax
as your data is
migrated

See past, present,
and future plans
all in one place

RECENTLY SHIPPED IN THE WORKS
Pre-flight checks for frequently encountered
user, group, and space migration errors
The Confluence Cloud Migration Assistant now runs a
series of checks designed to help admins discover and fix
common migration errors before starting a migration.
Support for migrating users, groups, and
spaces from Confluence Data Center
The Confluence Cloud Migration Assistant now supports
migrating users, groups, and spaces from Confluence
Data Center across multiple nodes.
Cloning existing migration plans to support
test->stage->production progressions
The Confluence Cloud Migration Assistant will allow
admins to leverage existing migration plans when
creating new plans to save time and reduce errors.
Server app installation, usage and cloud
availability assessment reporting
The Confluence Cloud Migration Assistant will help
admins assess what Atlassian and 3rd party Marketplace
apps are installed, how frequently they are used, and if
counterparts are currently available in Atlassian Cloud.

Jira Cloud Migration Assistant
Coming soon to Marketplace!

Export/Merge/Import
• Requires exporting from
Cloud, merging in Server,
and re-importing to Cloud
• Too dicey for real world
Options for Jira Cloud migration today
Site backup & restore
• Only migrates everything
• Overwrites everything
• Doesn't support merges
• Unreliable for large data
CSV
• Doesn't migrate configs
• 1,000 issues max per file
• Requires workarounds for
attachments and sprints

THE FOLLOWING PREVIEW HAS BEEN APPROVED FOR
SELECTED AUDIENCES
BY THE PRODUCT MANAGEMENT TEAM OF ATLASSIAN
THE FEATURE ADVERTISED HAS BEEN RATED
A ADMINISTRATORS
END USERS REQUIRE AN ACCOMPANYING ADMIN
SPECIFIC DETAILS MAY VARY IN THE FUTURE PRODUCT

JIRA CLOUD MIGRATION ASSISTANT COMING SOON
Migrate all at once... 
or incrementally
New Cloud Site
Existing Cloud Site
Split or Federate Multiple Cloud Sites
Merge or Consolidate Single Cloud Site

Select the projects
you want to
migrate

IN THE WORKS
Early Access
Jira core project migration:
• Users and groups
• Core Jira configuration
• Issues and attachments
Beta
JSW core project migration:
• Versions
• Sprints and boards
• Available on marketplace
General Availability
JSW extended project migration
• All fields and config schemes
• Advanced board settings
• Dashboards and filters
Late 2019 Early 2020 Mid 2020
Q4 2019 Q1 2020 Q2 2020
All dates are targets and are subject to change without notice

App Assessment Reporting
Helping customers grok app availability, usage, and migratibility

APP ASSESSMENT REPORTING
Should we move
to cloud? What do
we gain and lose?
What steps will it
take to actually
get to there?
Is our data ready
to migrate? How
long will it take?
through this thing
Yay! We made it!
Let's make our
new home rock!
Assess Plan Test Migrate On Ramp

APP ASSESSMENT REPORTING - MOTIVATIONS
App assessment pain points
• Of the Server apps I own, it's hard to tell which ones are used
enough to consider them must-have before I can migrate 
• Of the apps that are must-have, it's hard to tell which ones
have (or will have) full-featured counterparts in Cloud 
• Of the apps that have full-featured counterparts, it's hard to
tell if they have (or need) an automated migration path 
• Of the apps that have full-featured counterparts, it's hard to
tell if they are operated by a cloud-compliant vendor
Should we move
to cloud? What do
we gain and lose?
Assess

APP ASSESSMENT REPORTING - VERY EARLY MOCKUP
Should we move
to cloud? What do
we gain and lose?
Assess

APP ASSESSMENT REPORTING - CALLS TO ACTION
Should we move
to cloud? What do
we gain and lose?
Assess
As an app vendor, what should I do?
• Soon, we'll be asking vendors for the information we'll use
populate our in product reports. Please provide it. 
• Get cracking on your Cloud apps. If you don't have one, build
one. If it isn't at parity, nows the time to make it so. 
• If you don't have a migration path and your app needs one,
please build one. Customers are going to need it. 
• Get ready for more scrutiny around security, privacy, and
compliance. Work with us on a standard approach.

App Data Migration
Migrating customers with minimal juggling

APP DATA MIGRATION
Should we move
to cloud? What do
we gain and lose?
What steps will it
take to actually
get to there?
Is our data ready
to migrate? How
long will it take?
Yay! We made it!
Let's make our
new home rock!
Assess Plan Test On Ramp
through this thing
Migrate

through this thing
Migrate
APP DATA MIGRATION - MOTIVATIONS
• Migrating app data requires working with vendors directly,
complicating and prolonging the migration lifecycle 
• Apps have confusingly varying levels of migration support.
Some "just work" while others have no viable path. 
• Apps have confusingly varying Confluence and Jira version
upgrade requirements, necessitating always upgrading. 
• Juggling multiple app migrations with varying approaches
increases complexity during high-pressure downtimes
App data migration pain points

through this thing
Migrate
APP DATA MIGRATION - VERY EARLY MOCKUP
🤔
Ideally it wouldn't need a setup UI. It would "just work."

Early proof of concept architecture
Hold on to your hats. These are early days!

Scalable
1000s of apps, 1 framework
App migration framework - core principles
User-friendly
Seamless integration with
our Migration Assistants
Easy to adopt
Leverage existing export and
import functionality 
from apps

Server
Atlassian Cloud
App Migration
Service
Jira Cloud
3rd party app Cloud
App Cloud Service
Server
Jira/Confluence Server
Migration

1. App export (zip file)
Server
Atlassian Cloud
App Migration
Service
Jira Cloud
3rd party app Cloud
App Cloud Service
Server
Migration

Server
Atlassian Cloud
App Migration
Service
Jira Cloud
2. Store app export 
+ migration context
3rd party app Cloud
App Cloud Service
Server
Migration

The Migration Context
Entity_type Server_entity_UUID Cloud_entity_UUID
User 34 154
Jira_Workﬂow 765 184
Attachment 890 3
Conﬂuence_page 449 926

Server
Atlassian Cloud
App Migration
Service
Jira Cloud
+ migration context
3rd party app Cloud
App Cloud Service
3. Notify Vendor
Server
Migration

Server
Atlassian Cloud
App Migration
Service
Jira Cloud
+ migration context
3rd party app Cloud
App Cloud Service
3. Notify Vendor
4. Read export
Server
Migration

Server
Atlassian Cloud
App Migration
Service
Jira Cloud
+ migration context
5. API calls (Connect)
3rd party app Cloud
3. Notify Vendor
4. Read export
MigrationServer
App Cloud Service

It works!
We validated the approach
Some entities are
harder to migrate
E.g. workflow things
Learnings from Hackathon

Want to see a working demo?
Huge thanks to Code Barrel for letting me share this

Leaning into Server to Cloud App Migration

through this thing
Migrate
APP DATA MIGRATION - CALLS TO ACTION
• If you don't have a migration path and your app needs one,
please build one. Customers are going to need it. 
• Consider a server export / cloud import adapter architecture.
It will foster consistency, with or without a framework. 
• If you find the architecture I presented today compelling. Let
me (and your other friends at Atlassian) know. 
• When / if we decide to move forward with an early access
program (we'll let you know) please join us.

through this thing
Migrate
APP DATA MIGRATION - CALLS TO ACTION
New Dev Community Forum!
go.atlassian.com/app-migration

CHRIS CLARKE | PRODUCT LEAD - ATLASSIAN CLOUD MIGRATION | ATLASSIAN
Thank you!

Leaning into Server to Cloud App Migration

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