AMB430: Advanced IT Asset Process Automation
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This document discusses automating IT asset management processes like onboarding and offboarding users. It provides examples of automated onboarding steps like documenting asset requirements, defining user groups, building the onboarding process, and designing forms. Offboarding automation is also covered, such as creating a list of assets to return, updating asset lifecycles, and removing accounts. The document demonstrates how workflows can be built and scripts used to automate tasks like checking license availability and delivering software.
AMB430: Advanced IT Asset Process Automation
- 1. AMB430: Advanced IT Asset Process Automation Jeff Hance (Sales Engineer) | Bill Addenbrooke (Sales Engineer)
- 2. IT Asset Process Automation Onboarding Off-Boarding {This slide to be Animated}1
- 3. Slide 2 1 -Marcel Shaw , 4/26/2017
- 4. What is automation? step1 step2 step3 ProcessScripting Tasks Task1 Task2 Task3 API’s EmailODBC Restful Soap
- 5. So why Automate? • Offers cost savings • Enforces Compliance • Enforces Policies • Reduces Human error
- 7. 6 Building an On-Boarding Process 1. Document the Users' Asset Requirements 2. Define Groups/Roles for Authorization 3. Build the Process 4. Design and Build the Form 5. Build the Automated Process
- 8. 7 Document the Users' Asset Requirements Assets Required Could Depend on the Following: • Job Title • Level • Executive? • Department
- 9. Process/Lifecycle On Boarding o Automate business processes for new users o Assign assets using defined logic o Track and update lifecycle changes o Link assets to users o Link assets to cost centers
- 10. On-Boarding Process • Use a Workflow Design Tool • Visio Build the Process
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- 15. Demo 14
- 17. 16 Building an Off-Boarding Process 1. Create the list of Assets to be returned 2. Define the groups/roles to be removed 3. Build the Process 4. Design and Build the Form 5. Build the Automated Process
- 18. Process/Lifecycle Off Boarding o Creates list of Assets that need to be returned o Updates Lifecycle of Assets when they are returned o Notifies asset stakeholders when assets are not returned o Removes any associated IT accounts o Cloud o On Premise
- 19. Building an Off-Boarding Process 18 1. Disable Network Accounts 2. Disable Building Access 3. Disable and Redirect Email Account 4. Disable Phone Account 5. Disable Corporate Credit Cards 6. Disable Online Accounts 7. Create IT Asset List of Assets to be Returned 8. Create Report
- 23. Demo 22
- 24. Thank you
- 25. Software Request Approved Check Available Licenses Assign License Software Delivered
- 26. On Boarding Check Available Licenses Assign License Software Delivered