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VUCA World
BY -Kunal Basin
Volatile
Uncertain
Complex
Ambiguous
"the new
normal”
Where did VUCA come from?
US Military started using this term in
late 90s for the post-Cold War world
Reflects a fast-paced,
increasingly unstable and
rapidly changing world
To deal with a
changing
battlescape
Business leaders face a similar,
challenging,
dynamic
landscape
Volatile
Unstable
Hard to predict
Be prepared
Match investment to risk
The challenge is
• Exponentially accelerating change
• Unexpected
• Unstable
• May be of unknown duration
• Requires accelerated decision making
• Require an urgent response
But
• Its not necessarily hard to understand
• Knowledge about it is often available
Example
Prices fluctuate after a natural disaster
How Does it impact?
• Causes fear
• Risk Aversion
Leadership Lessons
• Translate date into information
• Communicate early
• Ensure your intent is understood
We can use
• Rapid advances in computing power
• Unprecedented access to knowledge
• 24hr news
• Viral stories
• Expanding social networks & media
Uncertain
The inability to know everything,the lack
of predictability and likelihood of
“surprise” events
Uncertainty
Leadership Challenges
• Abstruse to
situation
• Insufficient
information
• More
information
• Abstruse to
understand
out come
event
The VUCA prime
The VUCA prime can be
seen as a continuum of
skill leader can develop
to help make sense
Of leading in VUCA world
VUCA : UNCERTAINTY
Victim of Uncertainty Master of Uncertainty
• See the only one out come and
does not think beyond the
immediate
• See only problem with potential
outcomes
• Clings to existing processes even
when they are inadequate
• Rely on past solution to solve
today issues
• Concerned with the here and
now
• Able to see a range of outcomes
and think in terms of confidence
intervals
• See uncertain time as
opportunities make bold moves
• Recognize issue with current
state and seeks to adapt
• Looks for flaws in the past
solution to today problem
• Concerned with the future,
looking for the weak signals
which are the harbingers of
change
Complexity
Leadership challenges
• Driver
• Where to start
• Quick wins
• lack the time
• Mitigating actions
• Stuck
Ambiguity
The haziness of reality, the potential for misreads,
and the mixed meanings of conditions; cause-and-
effect confusion.
Ambiguity – Leadership
Challenges
Failure to understand the significance of an event
High risk of miss-interpreting events and
responding inappropriately in ineffective ways
Leaders are too far removed from the source
and context of the events
Leaders act based on a limited understanding of
events and their meaning
Source: http://www.georgeambler.com/vuca-leading-in-
VUCA WORLD
How to lead effectively in an Ambiguous
environment?
Listen well
Think
divergently
Set up
incremental
dividends
Source: https://hbr.org/2011/01/leading-
Ready for a VUCA
World?
The Antidote
(Solution)
Bob Johansen
VUCA Prime
VUCA WORLD
Example
Adapting
VUCA&VUC
A Prime
Expectations
& Challenges
Change-
Decade
LAUNCHE
D
2001, New
Leadership
Development
Programme
Need for
Specialized
Leadership
Programs
Battle
Against
Create a vision and “make sense of the world.”
 Things Changing Rapidly.
 Clear Vision- Focused People. Right Direction
Informed Choices.
Communic
ate
Belief
see things from a more strategic & long-term perspect
Focus
Battle Against
CURIOSITY - ask questions (coach) that
challenge the status quo in your organization
every day
EMPATHY - get where people are coming
from – their hopes, fears and desires
OPEN MIND - explore new ideas, reflect and
seek constructive criticism
SIMPLIFY - chop the fat, cut through the
complexity and distill the core down to its
essence
INTUITION - use the gift of knowing without
reasoning, trust your gut and your experience
SYSTEMS THINKING - approach problems
from a holistic perspective (a system of
dynamic, interacting, interdependent parts)
DECISIVENESS - adapt quickly to changing
circumstances and make decisions with
confidence
INNOVATE OR DIE - learn from your mistakes
and continuously seek new ways to get better at
what you do
EMPOWER - value networks over hierarchy,
collaboration over control and set people free to
do great work
Ambiguity Agility
VUCA WORLD
VUCA WORLD
VUCA WORLD
VUCA WORLD
VUCA WORLD
VUCA WORLD
VUCA WORLD
References
• What VUCA Really Means For You by Nathan Bennett
and G.James Leoine, Harvard Business Review, January
2014 (Kindle edition)
• Winning a SuperVUCA World –
saatchikevin.com/Winning_in_a_SuperVUCA_World/
• VUCA -
http://en.wikipedia.org/wiki/Volatility,_uncertainty,_co
mplexity_and_ambiguity

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VUCA WORLD

  • 3. Where did VUCA come from? US Military started using this term in late 90s for the post-Cold War world Reflects a fast-paced, increasingly unstable and rapidly changing world
  • 4. To deal with a changing battlescape Business leaders face a similar, challenging, dynamic landscape
  • 5. Volatile Unstable Hard to predict Be prepared Match investment to risk
  • 6. The challenge is • Exponentially accelerating change • Unexpected • Unstable • May be of unknown duration • Requires accelerated decision making • Require an urgent response But • Its not necessarily hard to understand • Knowledge about it is often available Example Prices fluctuate after a natural disaster
  • 7. How Does it impact? • Causes fear • Risk Aversion Leadership Lessons • Translate date into information • Communicate early • Ensure your intent is understood We can use • Rapid advances in computing power • Unprecedented access to knowledge • 24hr news • Viral stories • Expanding social networks & media
  • 8. Uncertain The inability to know everything,the lack of predictability and likelihood of “surprise” events
  • 9. Uncertainty Leadership Challenges • Abstruse to situation • Insufficient information • More information • Abstruse to understand out come event
  • 10. The VUCA prime The VUCA prime can be seen as a continuum of skill leader can develop to help make sense Of leading in VUCA world
  • 11. VUCA : UNCERTAINTY Victim of Uncertainty Master of Uncertainty • See the only one out come and does not think beyond the immediate • See only problem with potential outcomes • Clings to existing processes even when they are inadequate • Rely on past solution to solve today issues • Concerned with the here and now • Able to see a range of outcomes and think in terms of confidence intervals • See uncertain time as opportunities make bold moves • Recognize issue with current state and seeks to adapt • Looks for flaws in the past solution to today problem • Concerned with the future, looking for the weak signals which are the harbingers of change
  • 13. Leadership challenges • Driver • Where to start • Quick wins • lack the time • Mitigating actions • Stuck
  • 14. Ambiguity The haziness of reality, the potential for misreads, and the mixed meanings of conditions; cause-and- effect confusion.
  • 15. Ambiguity – Leadership Challenges Failure to understand the significance of an event High risk of miss-interpreting events and responding inappropriately in ineffective ways Leaders are too far removed from the source and context of the events Leaders act based on a limited understanding of events and their meaning Source: http://www.georgeambler.com/vuca-leading-in-
  • 17. How to lead effectively in an Ambiguous environment? Listen well Think divergently Set up incremental dividends Source: https://hbr.org/2011/01/leading-
  • 18. Ready for a VUCA World?
  • 21. Example Adapting VUCA&VUC A Prime Expectations & Challenges Change- Decade LAUNCHE D 2001, New Leadership Development Programme Need for Specialized Leadership Programs
  • 22. Battle Against Create a vision and “make sense of the world.”  Things Changing Rapidly.  Clear Vision- Focused People. Right Direction Informed Choices. Communic ate Belief see things from a more strategic & long-term perspect Focus
  • 23. Battle Against CURIOSITY - ask questions (coach) that challenge the status quo in your organization every day EMPATHY - get where people are coming from – their hopes, fears and desires OPEN MIND - explore new ideas, reflect and seek constructive criticism
  • 24. SIMPLIFY - chop the fat, cut through the complexity and distill the core down to its essence INTUITION - use the gift of knowing without reasoning, trust your gut and your experience SYSTEMS THINKING - approach problems from a holistic perspective (a system of dynamic, interacting, interdependent parts)
  • 25. DECISIVENESS - adapt quickly to changing circumstances and make decisions with confidence INNOVATE OR DIE - learn from your mistakes and continuously seek new ways to get better at what you do EMPOWER - value networks over hierarchy, collaboration over control and set people free to do great work Ambiguity Agility
  • 33. References • What VUCA Really Means For You by Nathan Bennett and G.James Leoine, Harvard Business Review, January 2014 (Kindle edition) • Winning a SuperVUCA World – saatchikevin.com/Winning_in_a_SuperVUCA_World/ • VUCA - http://en.wikipedia.org/wiki/Volatility,_uncertainty,_co mplexity_and_ambiguity