Marie Drahorad - Sr. Business Analyst
- 1. Marie Drahorad 880 We stmore land Dr, Apt 11 Ve rnon Hills, IL 60061 [email protected] / 224- 330- 0425 Senior Business Systems Analyst/ Scrum Master/ Design Thinking Seasoned Business Analyst/ Scrum Master providing diverse and complex technology solutions for 15+ years. Demonstrate Senior Level Project and Requirements Management Leadership for Product Management, PMO and Information Technology teams (On Shore and Off Shore). Conceptualize and facilitate requirements management (Agile/Scrum/RUP) and design activities for large scale business and technology initiatives. Proven ability to provide web/ system integration technology solutions for international high visibility/ high volume product launches. Provide guidance surrounding Agile/ Scrum/ Rational Unified Process/ Agile BA Coaching and Training Skills Agile/ Scrum/ Scrum Master/ Business Analysis Requirements Prioritization and Management Business Process/ System Reengineering Wireframe and Creatives Development User Experience Usability and Testing Use Story/User Case Development and Management Data Analytics Project Management/ Strategic Planning Data Modeling, SQL, Reporting Design System and Integration Testing Cloud Based Solutions (Azure/ .Net) HIPPA/ ICD-9/ CPT/ Drug Formulary Management Trainer – Agile Scrum & Business Analysis Recent International Software Releases and Patents Data Analytics (Deloitte Touche Tohmatsu), 2014-2015 HP Service Manager (Deloitte Touche Tohmatsu), 2012-2014 Economy Plus Seat Product (United Airlines – United.com and Mileage Plus.com), 2009-2011 Seat Products UI Reskin (United Airlines – United.com and Mileage Plus.com), 2009-2011 Polypharmacy Case Management System (Walgreens, Inc.), 2007 – Patent Technology Knowledge Centers: ITIL/ Service Management, Flight Reservation Management, Umler/ Railcar Characteristics, Wealth Management, Financial Trading, Event Based Marketing, Pharmaceutical Case Mgmt, Health Claims Mgmt and Medical Insurance Billing, Data Analytics Elicitation Techniques: Online Webex Collaboration, User Interface Analysis, Interviews, Brainstorming, Questionnaires, Polls, Requirements Documentation, Structured Process Walkthroughs, Wall Walks Methodologies: UML, Use Case, Rational Unified Process, SCRUM/Agile, JAD, Waterfall Business Analysis Software: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Project, Microsoft Visio, Microsoft Access, Snagit, Microsoft Outlook, Rational Rose, Rational Requisite Pro, Rational Requirements Composer, Rational Team Concert, Rational Quality Manager, Moqups, Basalmiq Web/Multimedia Software: Adobe Flash, Azure, Cloud Technologies, Dreamweaver, ER/WIN, Java, .NET, Telerik Kendo Library, Visual SourceSafe, Search Optimization, Microsoft Sharepoint, Documentum, Adobe Photoshop, Oracle, SQL Server, Content Management Systems, HP Service Manager, HTML, XML, DDL, DML, ETL, TOAD, Oracle Client, Java Script, COBOL, Pega, Windows, Unix, Active Directory Federation Services (ADFS), Tableau
- 2. Marie Drahorad – (224) 330-0425 2 Professional Experience Deloitte Touche Tohmatsu October 2012 – May 2015 Global Technology Services (GTS) Senior Business Systems Analyst/ Scrum Master Client: Consulting Management Technology Services (CMT)/ Global Financial Advisory (GFA) Goal: Provide Agile/Scrum Process and Requirements Management/Quality Assurance (QA) guidance to new Scrum Teams, Design Thinking (User Experience/ UX) guidance and Requirements Management services for Global Rollouts with the Consulting Management Technology Services and Global Financial Advisory Groups. Collaborate with On-Shore and Off-Shore teams on User Stories using both Virtual and In-Person Facilitation Techniques. Provide Scrum Master Guidance and Services to new Agile Teams. Task Overview: To provide leadership and services surrounding Agile Requirements Management and Process Design. Provided thought leadership in defining the Agile Framework, Scrum Master and BA processes and tools. Facilitated Release Planning, Sprint Grooming and Sprint Retrospective Sessions. Created a daily Virtual Collaborative Environment for Business Stakeholders to provide Epics and User Stories in a fast paced Agile environment. Worked with On-Shore and Off-Shore Development and QA teams to understand key requirements. Introduced Design Great Experiences COP/ UX/ Design Thinking to Project Teams. Coached Junior Business Analysts on Agile Framework and BA processes. Configured and Used Rational Team Concert and Rational Requirements Composer for projects. Facilitated Global Requirements Collaboration Sessions via Lync/ Webex. o Performed Agile Product Backlog Management using Rational Team Concert and Rational Requirements Composer. o Performed Agile Prioritization and Planning using Rational Team Concert (RTC) o Gathered 80+ user stories/ non-functional requirements for Data Analytics/ Tableau Custom Software Solution. o Gathered 100+ customization user stories/ non-functional requirements for HP Service Manager. o Gathered 50+ user stories/ non-functional requirements for External User Provisioning & Security. o Documented Use Cases, Business Processes and Wireframes as it relates to assigned project. Collaborated with key technical stakeholders (CTO, Architecture, developers) on solutioning Collaborated with PMO on planning, resource, budget and risk management. Collaborated with QA on test strategy. Facilitated Design Thinking/ User Experience Design Sessions with key Stakeholders. Mocked up Wireframes using Powerpoint, Basalmiq and Moqups. Provided Knowledge Sessions to US and India Member Firm Business Analysts on Agile BA Agile Processes. Creation of Project Charters and Statements of Work. Estimated, Planned and Coordinated BA Activities. Estimated, Planned and Conduct User Acceptance Testing. Estimated, Planned and Define Level 1, 2 and 3 Global Support Processes. Created Test Data using SQL. Knowledge of ITIL Standards and Processes. Knowledge of Business Analytics/ Tableau. Knowledge of Cloud Based/.Net Architectures and Solutions. Apex Systems May 2008 – October 2012 Senior Business Analyst Client: United Airlines – eCommerce Division/ Data Services Division Goal: To assist the United.com Ecommerce Merchandising Group in defining detailed business requirements and user experiences for the United.com domestic and international websites.
- 3. Marie Drahorad – (224) 330-0425 3 Task Overview: To gather detailed Business Requirements and collaborate with the Information Architects/ Technical Teams on new enhancements to the United.com Domestic and International websites. Performed heavy user experience, business process and use case definition to gather detailed business requirements with key business and technical stakeholders. Senior Business Analyst – Data Services Division o Facilitated High Level Scoping Meetings. o Facilitated Requirements Gathering Meetings using Use Cases. o Facilitated GAP Analysis Meetings. o Defined Detailed and Complex Data Migration and Data Transformation Rules Requirements using Use Cases and Data Mapping Spreadsheets. o Facilitated Project Team Status meetings. o Performed Project Planning using MS Project. o Maintain Issue/Risk logs for Projects. o Assisted Developers in Unit and SIT Testing for Requirements Verification. o Diagramed use cases using UML for data migration. o Helped define Test Data and Test Strategy Planning for Data Migration. o Reviewed 600+ Test Cases for Data Migration with Off Shore Testing Teams. Senior Business Analyst – eCommerce United.com o Extensive Ecommerce requirements management experience leading and mentoring business and technical teams through JAD Requirements Sessions. o Senior Business Analyst for United Airlines’ high volume and high traffic booking engine which has $3B revenue per year, has 2 million unique visitors per day and sells average 28000 tickets per day. o Collaborated with a team of 15 outstanding motivated business analysts, UX/wireframe developers, project managers and product managers to enhance and maintain booking engine for United Airlines. o Motivational team Leader with positive attitude towards project delivery. o Proven ability to deliver requirement elicitation strategies for highly complex projects on time and within budget. o Active participant in Quality Assurance and Change Management Processes. o Exceptional Requirements Management expertise with deep understanding of Airline domain knowledge: Booking, Customer Service, Loyalty/Specialty Customer. o Solid Facilitation and Communication skills with proven ability to sell both Agile and Iterative Requirements Management Strategies to management. o Dynamic leader with a background leading multiple projects simultaneously and delivering quality product. o Participated in end to end project life cycle starting from concept phase to delivery. Champion of agile and iterative SDLC methodologies and best practices. o Successfully support and define user experience for United Airlines’ mission critical applications 24x7. o Facilitated multi department/ multi location JAD Sessions that produced Use Case, User Story, UML, Wireframe, Page Definition Requirements deliverables. o Mentored off shore software development and test teams towards understanding of complex and highly detailed requirements. Client: Baxter Senior Business Analyst, Brio Developer, System Tester Goal: To assist the Medication Deliver Channel Operations department in converting the Fee For Service MS Access Application to a more resilient, secure and transparent solution. Task Overview: To gather Fee For Service Processing Requirements and identify issues with the current business process/ calculations. Performed heavy data analysis, business process analysis and complex Brio architecture/design. Utilized Joint Application Design to gather Requirements with key business users. Business Analyst – Fee For Service – Medication Delivery o Conducted Requirements Gathering Sessions with key Business Partners for key client facing Brio reports to manage Fee For Service calculations. Key knowledge areas: Fee For Service. o Designed complex Brio Architecture to join data from multiple data sources into one report.
- 4. Marie Drahorad – (224) 330-0425 4 o Identified calculation issues/ process issue in current Fee For Service Business Process. o Designed and documented new Fee For Service Standard Operating Procedures (business process). o Developed complex Brio Queries to produce key Fee For Service Reports. o Created Fee For Service Test Plan and test cases. o Performed System level testing on complex Brio Queries. o Performed heavy data analysis to identify data quality issues with the current sales order line and inventory data. Client: TTX, Inc Senior Business Analyst Goal: To assist TTX Company in converting their mainframe Equipment Characteristics data entry system to a Web Based Solution. To identify messaging needs between multiple systems and ensure data integrity during the data transformations. To create a User Experience that utilizes web based technologies for the enterprise. Task Overview: To gather requirements for the Equipment Characteristic system, to conduct SCRUM/ JAD Requirements Elicitation, to create User Interface Designs using Visio stencils, to create High Level Requirements Documents, User Stories, Use Cases and Wireframe documents. To perform data definition and mapping from the IMS Mainframe system to the new SQL Server Data Warehouse. Business Analyst – Equipment Master Data - STT Initiatives o Conducted Requirements Gathering Sessions with key Business Partners for key client facing web based product to manage Equipment Characteristics using SCRUM and Use Case Methodologies. Key knowledge areas: Railcar Management, Railcar Engineering Specifications. Requirements development – wrote over high level requirements. User Story development – wrote and managed over 1,000 + User Stories Use Case development – wrote and diagrammed over use cases. Ensured that the Requirements Quality met documented standards through formal Requirements Approval Processes and Requirements Peer Reviews. o Collaborated with Vice President Level and Director Level business users to gather requirements for the new Equipment Master Data system. o Collaborated with “C” Level business users/ developers in the development of complex wireframes. o Collaborated with developers on the development of User Interfaces using Ajax User Interface widgets. o Created a wireframe stencil for Visio to ensure wireframe consistency. o Conducted wireframe reviews and walkthroughs. o Conducted Information Taxonomy Surveys and developed a Web Based Search Strategy using a Faceted Search UI Pattern. o Identified and worked through User Experience Issues. o Worked with Data Architect on data mapping over 300 data elements. o Worked with IMS Developers to reverse engineer business requirements from Legacy System’s Cobol code. o Worked with ETL Developer on messaging requirements between TTX Company and Railinc systems. o Worked with developers from other development projects within the STT Initiative to identify data interface requirements between applications. o Worked with identifying requirements for Railinc’s Umler 3.2 Specification and Messaging Services. o Worked with the test team in the creation of test plans and test scripts. Client: Northern Trust Bank Senior PMO Business Analyst/Project Lead, Requirements Management Process Engineer Goal: To assist the PMO in the requirements management, requirements prioritization, planning and execution of large IT initiatives. To act as the technology liaison for the Personal and Wealth Financial Services business partners for Private Passport 2.0 customer facing account management web-based software. To assist with the planning and creation of the PMO Business Analysis Center of Excellence. Task Overview:
- 5. Marie Drahorad – (224) 330-0425 5 To gather requirements for Scoping and Estimation, to conduct JAD Requirements Elicitation at both a program and project level, to create requirements management guidebooks, requirements specifications, business process documentation, design specifications and test plans/test cases for large scale project initiatives. To lead business analyst teams towards successful completion of program initiatives Senior Business Analysis & Requirements Management – Private Passport 2.0 Program o Conducted Requirements Gathering Sessions with key Business Partners for key client facing web based product to manage wealth and private banking accounts – Private Passport 2.0. Key knowledge areas: Banking Account and Consolidation Management, Account Aggregation, Financial Reporting and Document Management. Requirements development – wrote over 100 high level requirements Use Case development – wrote and diagrammed over 40 use cases Ensured that the Requirements Quality met documented standards through formal Requirements Approval Processes and Requirements Peer Reviews – reviewed 50 use cases. o Collaborated with Wireframe developers in the development of wireframes o Worked with offshore design team and developers in the creation of design documents and proof of concept prototypes o Worked with the test team in the creation of test plans and test scripts. o Mentored 17 business analysts in best practices in UML, use case writing, requirements writing and requirements management. Business Analyst Center of Excellence – Requirements Management Process Engineering o To provide guidance and standards for writing use cases and requirements documents. o Created Requirements Management Guidebooks in writing requirements documents and use cases. o To plan the integration of the IIBA BABOK v2.0 Framework’s best practices into Northern Trust. DISYS – Digital Intelligence Systems Corporation October 2007 – May 2008 Senior Business Analyst Client: Allstate Insurance Senior PMO Business Analyst/Project Lead, Technical Lead/ Solutions Designer/ Software Tester Goal: To assist the PMO in the project prioritization, planning and execution of large IT initiatives. To act as the technology liaison for the investment technology business partners. To the gather requirements for Scoping and Estimation, to conduct JAD Requirements Elicitation at both a program and project level, to create project charters, project plans, requirements specifications, business process documentation, design specifications and test plans/test cases for large scale project initiatives. To lead project teams towards successful completion of program initiatives. Highly stressful/fast paced environment, very difficult business user community. Heavy batch job/data feed schedules/ large data warehouse environment. Task Overview: Manage project teams towards delivery of program and project software solutions that involve d heavy financial investment transactions for Front Office, Middle Office and Back Office (Data Warehouse) business functions. Facilitate and document Requirements/ Screen/Report Design sessions, Design end to end software solutions which involved heavy data manipulation and data feed processes in the Data Warehouse/ Data Marts, Lead Business Partners towards identifying high level and detailed requirements for the FAS157 Accounting Standard. To train and facilitate communication to/from the offshore testing team. Test Plan/Case and Defect Management using Test Director. Coordinate heavy User Acceptance Testing which involved detailed reporting from the Oracle 9i Data Warehouse Accounting Data Mart. To ensure manual business processes are in place to support the automated business requirements. Project Management/ Project Estimation/ Technical Lead o Gathered and Scoped high level requirements, performed estimation and gap analysis o Test, Release & Software Build Planning o Conducted Requirements Reviews for junior Business Analysts o Defined Requirements Management Methodology for Programs and projects using Rational Unified Process (RUP) o Coordinated and implemented Year End Scheduler planning of 200+ batch jobs which involved Front Office, Middle Office and Back office functions. Senior Business Analysis & Requirements Management o Conducted JAD/Requirements gathering sessions with Business Users o Gathered Requirements and Business Rules for highly complex accounting/investment operations/ derivatives trading business processes o Prototyped and Designed Web Based User Interfaces/Screens and Wireframes
- 6. Marie Drahorad – (224) 330-0425 6 o Prototyped and Designed Reports for key back office business functions using the accounting data mart o Managed and Documented key business requirements o Developed Use Cases and Business Process Flows using UML/ Use case templates and BPML o Managed and Documented key business processes and business rules o Documented SOX compliance information Design & Architecture/ Technical Lead o Designed highly complex end to end technical solutions using: ETL, Java, JSP, HTML, Oracle 9i, Data Warehouse technologies o Facilitated solution/design meetings with key technical staff o Heavy usage of SQL/ Data Analysis o Designed data architecture for application o Designed user interface for application o Created requirements elicitation and documentation standards for business analysts to follow System, Integration & UAT Testing o Assisted heavily in the System & Integration Testing phase of each release o Created and implemented key system/integration/UAT test plans/test cases for applications in Test Director o Coordinated business users with UAT testing from a planning and implementation standpoint o Executed Integration and System testing that involved heavy usage of SQL to validate test results. o Mentored Offshore Test Team/provided SQL to use to validate system and integration tests RCG Inc September 2005-October 2007 Client: Walgreens Health Services Senior Business Analyst/ Technical Lead/ Web Designer/ Software Tester Goal: To Facilitate and Design Business Processes and a new Software Product to aid in Utilization Management and Drug Utilization Reviews/ Case Management for a major fast paced pharmaceutical corporation. To also create a technology solution for the disbursement of notifications to patients, pharmacies and medical doctors. System has well over 40 Web Based Screens, 25 batch applications, 10,000 Business Rules related to Drug Utilization Management. Note: Listed as an inventor on a Patent for the Utilization Management web based system. Task Overview: Manage development/system test staff toward delivery of software solutions. Facilitate and document Requirements/ Screen Design sessions, Design end to end web based software solutions which involved heavy data manipulation and data feed processes, Lead the Technical and Testing Team towards completion of Software solutions and assist the Business Users with the management of Change Requests in the area of Polypharmacy and Drug Utilization Review and Management. Coordinate and assist Print Vendor with key data feeds for disbursement of notifications to patients, pharmacies and medical doctors. Project Management/ Project Estimation/ Technical Lead o Gathered and Scoped high level requirements o Performed estimation and gap analysis o Managed and led technical team and system testing team for a program sized project. o Prioritized with business users enhancements and defects o Release & Software Build Planning Senior Business Analysis & Requirements Management o Conducted JAD/Requirements gathering sessions with Business Users o Gathered Requirements and Business Rules for highly complex business processes o Prototyped and Designed Web Based User Interfaces/Screens and Wireframes (100+) o Prototyped and Designed Reports and Notifications for key business functions o Managed and Documented key business requirements and business rules o Developed Use Cases and Process Flows using UML/ Use case templates o Managed and Documented key business processes and business rules o Documented SOX compliance information Design & Architecture/ Technical Lead o Designed highly complex end to end technical solutions using: ETL, Java, JSP, HTML, Oracle 9i, Data Warehouse, Adobe Professional, iText, FOP, Blaze Rules Engine, Fax Server technologies o Facilitated solution/design meetings with key technical staff o Heavy usage of SQL/ Data Analysis
- 7. Marie Drahorad – (224) 330-0425 7 o Designed data architecture for application (200+ tables) o Designed user interface for application (100+ screens) o Worked with key vendors providing printing and publishing services to client o Created user interface and data design standards for technical staff to follow System & UAT Testing o Assisted heavily in the System Testing phase of each release o Created and implemented key system test plans for application o Assisted business users with UAT testing from a planning and implementation standpoint o Created UAT test plans for application Training o Conducted Staff Interviews & Training/ Knowledge Transfer to Production Support Staff and Business User Call Center o Conducted Staff Knowledge Transfer to internal Information Technology Staff o Created system training documentation Computer Horizons October 2003 – May 2005 Client: Allstate Insurance Senior Business Analyst/ Requirements Management Process Engineer/ Trainer Goal: To Audit the Call Center Technology’s Requirements Management Practices and create a process improvement roadmap towards CMM Level 3. To also create and administer a 2 day training class on Use Case/ Requirements Writing, Diagramming and Management. Task Overview: Coordinated and Facilitated Requirements Management Training Workshops for Allstate Insurance Corp.’s Call Center Technology IT Department. Training involved: Performing GAP Analysis/ Assessment of current Requirements Management Processes Staff Interviews Developing training materials for two day training class using Microsoft Office Tools and Macros and classroom exercises for 5 students. Training Topics included: Writing Solid Requirements using FURPS+, Gathering Requirements with UML and Use Cases, Use Case Writing, Inspecting Requirements Documents, Baselining Requirements and Requirements Management Process Improvements. Developing training materials for 1 day training Process Improvement training class to describe potential improvements to gear Call Center’s Technology department towards CMM Level 2. Usage of Visual Basic Scripts for Requirements Document Template Writing Aids as well as Requirements Traceability Spreadsheet. Produced Process Improvement Process Documentation using Microsoft Visio Professional. Client: Allstate Insurance Senior Business Analyst/ Requirements Management Process Engineer/ Trainer Business Rules Management Process Engineer Goal: To establish CMM Level 3 Requirements Management Practices within an IT department. To establish a Business Rules Management Process Framework for strategic alignment between Business Groups and IT. Task Overview: Coordinated and Facilitated Requirements Management Training Workshops for Allstate Insurance Corp.’s Marketing IT Department. Training involved developing training materials and exercises for 25 students as well as Lunch ‘n Learn Session handouts for 40 attendees. Training Topics included: Writing Solid Requirements using FURPS+, Gathering Requirements with UML and Use Cases, Inspecting Requirements Documents, Baselining Requirements. Performed Business Analysis Responsibilities for Projects with budgets in excess of $1M. Defined Business Rules Management Program using Pega Rules Engine. Major Accomplishments: Established CMM Level 3 Requirements Management Practice. Created Requirements Management Practice Templates and Tools for all requirements management activities. Templates included: Requirements Document, Use Case Document, Visio Diagramming stencils/ templates, Requirements Cross Reference, Use Case Cross Reference & estimating tool, Facilitation Tools, Inspection Checklist for Requirements Document and Use Case Document, Use
- 8. Marie Drahorad – (224) 330-0425 8 Case Writing Guidebook and a comprehensive Requirements Management Plan. Utilized Vis ual Basic Macros to capture requirements metrics. Coordinated weekly Requirements Management Team Meetings and assisted with requirements management practice process definition. Established Requirements Management Practice Rollout Plan. Worked with all development team members to roll out requirements practices. Mentored 5 Business Analysts towards writing better requirements for marketing contact/ campaign management projects and established adoption process for Requirements Management Processes. Developed Program Level Business Rules Management Approach for managing Business Rules. This involved gathering requirements for both Business Users and Information Technology team members. Defined Business Rules Management Roles and established step wise approach towards maturing the Business Rules Management practices. Identified 50+ Use Cases for managing business rules. Client: Allstate Insurance Senior Business Analyst/ Requirements Management Process Engineer Goal: Lead Enterprise Business Analyst for Nationwide Do Not Solicit/Call Program and to establish an effective CMM Level 2 Requirements Management Practice. Task Overview: Coordinated & Facilitated large Requirements and Use Case Workshops to gather business requirements for the $7 Million Do Not Solicit/Call Program sponsored Allstate Insurance Corp.’s Marketing Department. Major Accomplishments: Analysis involved understanding 5 existing systems/data bases spanning from web based technology to mainframe technology, learning current state business rules and functionality and documenting existing business processes. Assisted with the shutdown of inefficient business processes/ systems surrounding Do Not Solicit. Business User Groups located across United States and represented over 40,000 agents nation-wide. Program impacted all agencies within United States. Utilized Context Diagrams, UML: Use Case Diagrams, UML: Activity Diagrams and Fishbone Diagrams to confirm Business Process needs. Documented roughly 1,000 requirements and business rules down to testable level. Inspected Requirements Specifications and Use Case Documents created by other Business Analysts. Coordinated breakdown of Large Strategic Program using Use Case Techniques to individual projects. Assisted with the writing of Statement of Work and Business Cases when needed. Coordinated heavy issue resolution with business and technology teams. Mentored members of other Technology teams in the area of requirements management. Heavy management of business user expectations. Created a CMM Level 2 Requirements Management Roadmap and Practices for large programs. This included Elicitation, Prioritization, Documentation and Inspection Processes. Created all training materials to cover Requirements Management Practice. Trained 5 Business Analysts. Created Microsoft Word templates: Requirements Specification, Use Case Document, Use Case Workshop Planning Document, Meeting Minutes Document, Issues Log and Inspection Checklist Document. Created a Requirements Repository out of Microsoft Excel to hold Requirements, Business Rules and Use Case information for Large Programs so that further analysis could be performed. Used Visual Basic Macros in word to extract out Requirements and Business Rules to be placed in Requireme nts Repository. Conducted Requirements Management Tool Evaluation. Created Visio Diagramming stencil for Business Analysts to use to document Business Processes and Use Cases. Diagrammed and documented all requirements management processes using best practices website. Created Requirements Management Plan for Marketing Delivery Department. Worked with Business Users, Project Managers, Architects and Business Analysts to develop Requirements Management Process. Worked with members of the Allstate Protection Technology Requirements Management CMM team coordinator. Advantech Solutions November 2001 – April 2002 Client: ABN/AMRO Bank OO/UML Mentor for North America Division, Business Analyst Goal: Promoted the Use Case Technique and UML Diagramming Techniques throughout ABN/AMRO Bank, North America via custom designed UML and Rational Rose Scripting classes. Promoted the usage of the Rational Rose UML Diagramming Tool throughout ABN/AMRO Bank, North America. Elicited business requirements for a process lifecycle portal, designed and developed Rational Rose integration interfaces using OLE Server technology and Rational Rose scripting using the Rational Unified Process (RUP) and Requirements Management techniques.
- 9. Marie Drahorad – (224) 330-0425 9 Task Overview: Assisted ABN/AMRO Bank in defining full lifecycle software development processes with heavy emphasis and focus on the CMM Level 2 Requirements Management Key Process Area goals. Trained Corporate Business Analysts on the Use Case Technique using Caliber (Requirements Management Tool), Microsoft Word (Requirements Elaboration Tool) and Rational Rose (UML/Visual Modeling Tool for Requirements). Taught the 4+1 view to Enterprise Architects and Software Developers. Evaluated Caliber and Requisite Pro as a viable solution for ABN/AMRO Bank North America. Major Accomplishments: Corporate Trainer for North American Division of ABN/AMRO Bank. Developed in-house training program for UML and Rational Rose as well as Use Case Technique and Requirements Management UML Processes. Use Case Process Engineer – Designed and Developed Requirements Management Process using the Use Case technique – Designed all templates, Rose Framework, Use Case Model Management Rose Scripts, OLE to Microsoft Excel and Microsoft Project for Rational Rose Object Reporting using Rational Rose Scripting. Created Roundtrip Engineering Guidelines for Rational Rose/ Java Projects. Review and analyze CMM Level 2 requirements management process and procedures including categorization schema to be used with Requisite Pro or tool of choice. Reverse/Forward Engineering in Rational Rose using Java/ XMI Add In. Created customized Rational Rose Framework Template to aid with Model Management via customized Packaging. Software Process Reengineering using a blend of the Dynamic Systems Development Method (DSDM) and Rational’s Unified Process (RUP) – Full Lifecycle – CMM Level 2 and 3 compatible. Conducted Enterprise Architecture Software Development Process Reengineering Joint Application Design Sessions (JADS). Business Modeling using Rational Rose. Object Modeling using Rational Rose. Heavy Rose Scripting and Microsoft Word/Excel Integration using Rational Rose. UML Diagrams taught: Business Use Case, Use Case, Activity, Sequence, Class, State and Deployment. Rose Model Management Diagrams taught: Use Case Realization, View of Participating Classes. Software Process Documentation using HTML and XML. Integrate Caliber with Rational Rose using customized Rose scripting and OLE Server technology. Integrate Rational Rose with IBM Visual Age for Java using XMI interface and Auto synchronization switch in Rational Rose. Document Software Requirements using Use Case technique for various proje cts. Customization of Rational Rose icon’s and templates. Integration with Microsoft Excel using Rational Rose scripting for Management Reporting of modeling performance. Assess the viability of the requirements categorization schema and prioritization process. WW Grainger July 2000 – November 2001 Director, Enterprise Architecture, Business Analyst and Product Manager Goal: Assisted with a major Corporate Reorganization and introduced the Use Case Technique and the Rational Unified Process Best Practices. Customized, integrated and implemented Full Lifecycle Development Tools to Enterprise Software Development Group. Task Overview: Managed a team of three software engineers responsible for creating a software development methodology using the Rational Unified Process (RUP) as the boilerplate, developing/customizing and deploying Rational’s Enterprise Suite (Requisite Pro, Rational Rose, Clearcase, Clearquest and RUP) out to the software development teams, assisted with Requirements management documentation and Requirements Joint Application Design sessions (JADs). Major Accomplishments: Responsible for the Rational Software Licenses at Material Logic.com. Created RUP Project Management Template for Microsoft Project. Created customized Supplemental Specification, Use Case and Vision templates in Microsoft Word for Requisite Pro. Collaborated with Director Level staff (both business and technical) to ensure successful deployment of software development methodology and tool suites. Conducted Strategic Planning Design Sessions to gather High Level requirements for software projects.
- 10. Marie Drahorad – (224) 330-0425 10 Conducted Joint Application Design Sessions (JADs) to gather software requireme nts and business process requirements for a national e-business software package. Trained software development staff on Use Case technique and best practices/ tools surrounding Use Case technique. Designed GUI Design Best Practices and Processes. Customized Visio to assist with Rapid Prototyping and GUI Design needs. Delivered Best Practices Methodology website/intranet to software development staff and business staff members. Reversed engineered Java code into Rational Rose. Customized Rational Requisite Pro for Requirements Management Process. Heavy prototyping for the TotalMRO.com web site using customized templates in Visio. Analyzed, designed, estimated and implemented migration needs for disparate version control DDTS and Clear Case environments. Education Associates Degree, Information Technology - 1987 Purdue University, Hammond, IN Additional Training: Requirements Management @ PESG, Inc. Rational University @ Rational, Inc. OO/UML @ Lockheed Martin, Inc. Client Server @ Computer Task Group, Inc. Patents – Inventor Status Walgreens Corporation Walgreens Health Initiatives Division Utilization Management System 4.5/5.0 GPA Phi Sigma Kappa Society Honors Society Worldwide Institute of Software Architects IIBA Member Currently working on IIBA CBAP 3.0 Certification