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ON API AND
                   PLATFORM



Tyler Singletary
@harmophone
KLOUT




~48         2009      SOMA
Employees   Founded   Location
THE KLOUT API




6B Calls a month, three     3000+ API Partners, 1100                Simple RESTesque design
 distribution channels:       Active Applications in                with minimal functions but
Mashery, GNIP, DataSift           August 2011                              useful data.
                                                  Topics
                                                  • api
                                                  • San Francisco
                                                  • Klout



                                           Influencer_Of
                                           • mansillaDEV
                                           • Jacobtell
                                           • Oniracom


           harmophone                             Influenced_by
                                                  • episod
                                                  • Rhythmsunholy
                                                  • daddymention
HOW WE MEASURE AND SEGMENT
    API CONSUMER VALUE
                   Increased Value to Klout Brand
Amount we charge




                                                    Brand Awareness,        Brand awareness,
                                                    Impressions             Klout has MEANING.




                                                                                                     Decreased Value To Klout Brand
                                                                                                                                      Amount we charge
                                                    Consumer Usefulness     Product Erosion: Perks
                                                    Klout has MEANING.      Negative Impacts:
                                                    Transmits our unit of   Targeting.
                                                    value.                  Doesn’t transmit unit
                                                                            of value.
HOW DO YOU CONTROL A
     PLATFORM?


                 Incentivize
                    B2C




                Platform
                Strategy
                               Terms of
   Tariff B2B
                                Service
TERMS OF SERVICE

       First stop to enforce your core products.



Control Points                             Strict Brand Impressions
• Quotas (Calls per Day)                   • B2B: Must use Klout logo on public
• Rate Limits (Calls per Hour)               facing page.
                                           • B2C: Must appropriately title “Klout
                                             Score”, use as many styling resources as
                                             possible
                                           • All must link back to the platform
                                             endpoints: Klout Profile




                             Prevent Poaching of Core
                                     Products
TARIFFS ON B2B




• 500,000 calls     • Additional Topics   • Pass-through ToS
• 1,000,000 calls   • Additional          • Less flexibility on
• 5,000,000 calls     Strength of           limits
• SLA required        Influence

                    Enhanced Data
Tiered Pricing                            Competitors
                    at Higher Cost
INCENTIVIZE B2C

Klout Everywhere!                       Relax limits
• Score placement, using our style      • In exchange for ToS conformance:
 assets                                  higher calls per day, calls per second
• Make Topics important! Lead back to
 Klout.
• Applications evangelize the product
• App Showcase




                       Brand impressions is value to
                                Company
HOW’S IT USED?



   Influential topics




                        Recommends
                        you to engage
                             with
   Score Analytics
                         influencers.
HOW TO GROW THE PLATFORM



                       Developer
       Strategic
                       Outreach,
      Partnerships
                       Promotion




     More data       Strengthen
     availability    brand, Perks
     • +K            • Abstract
     • Achievments    Scoring
                     • More networks
WHAT’S NEXT




  New
              Better Data       Klout
Developer
              Availability   Everywhere.
 Portal
WRAP UP
          Tyler Singletary
          @harmophone
          @KloutAPI
          tyler@klout.com

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Business of APIs Conference 2011 - Klout

  • 1. ON API AND PLATFORM Tyler Singletary @harmophone
  • 2. KLOUT ~48 2009 SOMA Employees Founded Location
  • 3. THE KLOUT API 6B Calls a month, three 3000+ API Partners, 1100 Simple RESTesque design distribution channels: Active Applications in with minimal functions but Mashery, GNIP, DataSift August 2011 useful data. Topics • api • San Francisco • Klout Influencer_Of • mansillaDEV • Jacobtell • Oniracom harmophone Influenced_by • episod • Rhythmsunholy • daddymention
  • 4. HOW WE MEASURE AND SEGMENT API CONSUMER VALUE Increased Value to Klout Brand Amount we charge Brand Awareness, Brand awareness, Impressions Klout has MEANING. Decreased Value To Klout Brand Amount we charge Consumer Usefulness Product Erosion: Perks Klout has MEANING. Negative Impacts: Transmits our unit of Targeting. value. Doesn’t transmit unit of value.
  • 5. HOW DO YOU CONTROL A PLATFORM? Incentivize B2C Platform Strategy Terms of Tariff B2B Service
  • 6. TERMS OF SERVICE First stop to enforce your core products. Control Points Strict Brand Impressions • Quotas (Calls per Day) • B2B: Must use Klout logo on public • Rate Limits (Calls per Hour) facing page. • B2C: Must appropriately title “Klout Score”, use as many styling resources as possible • All must link back to the platform endpoints: Klout Profile Prevent Poaching of Core Products
  • 7. TARIFFS ON B2B • 500,000 calls • Additional Topics • Pass-through ToS • 1,000,000 calls • Additional • Less flexibility on • 5,000,000 calls Strength of limits • SLA required Influence Enhanced Data Tiered Pricing Competitors at Higher Cost
  • 8. INCENTIVIZE B2C Klout Everywhere! Relax limits • Score placement, using our style • In exchange for ToS conformance: assets higher calls per day, calls per second • Make Topics important! Lead back to Klout. • Applications evangelize the product • App Showcase Brand impressions is value to Company
  • 9. HOW’S IT USED? Influential topics Recommends you to engage with Score Analytics influencers.
  • 10. HOW TO GROW THE PLATFORM Developer Strategic Outreach, Partnerships Promotion More data Strengthen availability brand, Perks • +K • Abstract • Achievments Scoring • More networks
  • 11. WHAT’S NEXT New Better Data Klout Developer Availability Everywhere. Portal
  • 12. WRAP UP Tyler Singletary @harmophone @KloutAPI [email protected]