STOP waiting like everybody else - order through SKIP-Q
- 1. SKIP the hassle, focus on the essential STOP waiting like everybody else – order through SKIP-Q Nov-2016
- 2. a win-win concept SKIP the hassle, focus on the essential Benefit of integrated loyalty programs Secure payment Cashless experience SKIP-Q is a free pre-ordering and pre-payment application. Forget morning queues at the coffee shop or busy lines at lunch time … It gives you extra quality time for what really matters SKIP-Q enhances productivity, increases sales, improves service experience and optimizes the client base
- 3. app based + desktop
- 4. How it really works • Your order is printed in shop • The shop prepares your order relax before the rush • Your order is put in a dedicated place to avoid you queueing • Shops get reimbursed on Fridays • Download the app • Select your favorite shop • Select/pre-book your items • Set your Pick up time • Pay in 1 sec through our payment platform • Pick your order up without queueing • Enjoy your lunch break
- 5. Text Focus on quality of service Reduce queue on rush hour Get statistics Acquire information on your clients (CRM) Get ahead on orders (pre- ordering) Serve more clients and get new Cashless service is revolutionary for shops Reduce the telephone hassle
- 6. Why SKIP-Q • Clients have less & less patience • Clients want to pay online/mobile (cashless) • Clients don’t have much space on their mobile to download individual applications • Clients require a top class service • visibility – security – reliability – simplicity • Shops are not IT specialists – no time to focus on creating or maintaining a platform • Shops desire to meet the expectations of loyal clients • Shops want to increase their rush time and minimize personal cost • SKIP-Q can replace Mail – Phone – Fax ordering system • Shops want to control their data • Shops want to avoid IT costs !
- 7. TODAY ! A FEW DATES • Concept: March 16 • Development of the platform and recruiting the first POS: March 16 • Launch app and new web platform: May 2016 COMMERCIAL: TODAY • 32 shops in total with 20 more in the pipeline • Payment system: VISA, MasterCard, AMEX, Paypal, Maestro and recently Ticket Restaurant • Specific feature: • Placing of last orderp • roduct availability, etc. determined by shop owner • Repeat last order • > 7500 orders in 6 months • A monthly repurchase average per client of 2,9 • A daily number of unique visit on the website 400
- 8. Locations Current spread of SKIP-Q venues in Brussels Our current venues are clustered from the Brussels city center, following the Avenue Louise outward. The first step is to create a large user base and number of shops in the Brussels area. Second step is to use the Brussels communty in order to expand to new cities all over Belgium. Blue = SKIP-Q venue Yellow = Coming soon
- 9. Vision • Become an important pocket payment platform which is integrated directly from the local shops to the users • Predict the needs of clients by using big data analysis • Assist local shops in their offer, prediction model • Optimize the payment systems • Integrate a robust link between users and shops. • Shops need to understand their client. Amazon, Facebook, and other important agregator know their clients, local shops must do likewize
- 10. Tomorrow! • Consolidate client base of Brussels by moving towards 50+ lunch shops in Brussels • Analyse the best other segment where to expand in the subburt of Brussels • local restaurant: pizzeria, thai, chinees, … • bakeries, • traiteur, • butcher, • shop service • Extension in Ghent, Leuven, Antwerpen, Namur
- 11. CALL TO ACTION • At SKIP-Q we need many many competencies • TIME !!!! It goes too fast • Mentor • Marketing • Support materials • Increase online traffic • Increase the client base • In-house coding expertise • Sales development • Passion ! Passion ! Passion ! Passion !
- 12. Thanks for your interest in SKIP-Q Mats, Ludo and Alex