Sathiya Updated Resume
- 1. Sathiyamoorthy Antaari E-Mail Id : [email protected] Contact No : +91-9972222839 Summary of Skills and Experience 8 years of experience in IT on which3 Years Relevant Experience on Windows Servers. Possessing sound knowledge in resource management and fulfilling customer requirements. Job Objective I would like to find a position that will allow me to combine my solid skills with the ability to manage processes, people and projects. Either through direct management and flow control or through documentation. Summary of Management skills: • Comprehensive knowledge of the principles and methods of customer service • Ability to interact professionally with customers and coworkers, both in verbal and written • Skilled in prioritizing work and completing task with minimum supervision • Excellent working knowledge of computer applications like Microsoft Word, Excel and Web browser Professional Experience Summary Accel Front Line Ltd (www.accelfrontline.in) From Jan 2007 to February 2009: Customer Support associate engineer Client: Sasken Communications and Technologies Ltd, Bangalore (www.sasken.com) From January 2008 to October 2008: Resident Engineer, Global printer support From November2008 to February 2009: Customer Support associate engineer PCS Technology (www.pcstech.com) Client: State Bank of India, Bangalore (www.sbi.com) From February 2009 to May 2010: Customer Support engineer Wipro InfoTech Pvt Ltd Client: MetLife India Insurance Company Limited, Bangalore (www.metlife.com) From May 2010 to October 2010 Client: Intel India Technologies, Bangalore (www.intel.com) From October 2010 to January 2011 Client: Applied Materials India Pvt Ltd (www.appliedmaterials.com) From February 2011 to June 2012 Client: Toyota Kirloskar Motor Pvt Ltd, Bangalore From July 2012 to August 2012: Engineer Server Management.
- 2. Resume Client: Axis Bank Pvt Ltd, Bangalore From August 2012 to October 2014: Engineer Server Management. IBM India Pvt Ltd Client: LEO Pharma (Denmark), Bangalore From Nov 2014 to Till Date: Technical Services Specialist Educational Qualification: • Diploma in Electrical and Electronics Engineering under Bhaktavatsalam Polytechnic College Kanchipuram: Year of completion 2003-2006 • B.Sc. Information technology under Annamalai University in Distance Mode Bangalore : Year of completion 2012 • Certifications: • Microsoft Certified Professional Microsoft Windows 2003 Server (MCP 070-290) Oct 2008 • Microsoft Certified Professional Microsoft Windows Server 2008 Active Directory (070-640) May 2012 Responsibilities Handling at Client: LEO Pharma • Working in Windows/AD/VMware and Infrastructure Management as a Windows/VMware Admin and supporting 1000+ servers across the Denmark Clients, providing L2 / L3 support. • Administration and troubleshooting of VMware vRealize Automation Center • Troubleshooting and preparing template in vCenter and Adding into vCAC Automation Portal for Project Purpose. • Administration and provision of VM Servers Windows 2012 and 2008 R2 using VMware vRealize Automation Portal • Managing Patch Installation using IEM tool. • OS Management and troubleshooting in windows and VMware. • Working on ticketing tool and Change Management using BMC Remedy. • Provisioning and maintaining Windows VM’s upon customer request. • Migrating VM’s From One Host to Another Host. • Deployment of security tools such as McAfee /Symantec and IBM related tools using Blue Wisdom Console. 2
- 3. Resume • Installation & configuring Active directory services and creation/deletion/unlocking and Password reset of user accounts and Moving Servers into Proper OU as Per the Request. • Scheduling TSM / Symantec Backup and restoring backups as per the client Requests. • P1 incident handling and providing solution • Monitoring & Preparing Downtime reports for the entire Productions server on Daily, Weekly & Monthly wise. • Providing 24/7 remote support through emails, hotline, on-call and ticket based for critical services and customer support. • Performance Tuning, Task assignment interacting with the Client & Support Teams. • Working with Windows Cluster and HA with Hyper-V & ESX hosts clustering • Worked with Vendors like Microsoft for OS, HP, DELL & IBM Hardware related Issues. • Installation, configuration and troubleshooting of various applications and software’s • Building and configuration of windows server 2012/2008/2003. • Patching and reporting with WSUS, SCCM, Performance monitoring and Memory dumps • Working on Backup issues on TSM and Symantec Backup tools. • Hands on experience in Data Center administering and Infrastructure Management. • Djkjsfdsfj Responsibilities Handling at Customer Site Axis Bank Pvt Ltd • Monitoring daily basis Hardware, OS (Windows) of Entire Datacenter around 300 physical servers and 400 VM servers. Maintaining complete inventory of Windows Servers. • Installation, configuration and Troubleshooting of Win 2012, 2008, 2003 Servers. Adding required Roles and Features. • As per company audit policy OS hardening of the servers • Trouble shooting Windows OS related issues • Installing and basic troubleshooting SCOM 2012 Client on Client Servers • Installing, Configuring & Troubleshooting Backup process through TSM Client Backup for Windows 2003/2008/2012 Servers. Verifying Backups through logs • Monitoring & Troubleshooting Servers using SCOM 2012 Console • Scheduldeing Backups as per request • Installing of Packages and Security Patches. 3
- 4. Resume • Antivirus Installation and definition update as per AV Team request. • Installation of System Software/Application Software Upgrades and Support • Configuration and Managing the RAID environment for the server • Co-ordinate with Server Owners for Maintenances • Logging Calls in case of Hardware issues with concerned Vendor and follow-up • Giving Online Support to Customers and Engineers • FTP Configuration and Troubleshooting • IIS installation and basic troubleshooting • Installing and troubleshooting SCCM client on All servers • Manage and Update day to day basis E Helpline as ticket management software tool by Wipro Team. Responsibilities handled at Applied Materials India Pvt Ltd • Installation, configuration and Troubleshooting of Win 2008,2003 Server/Professional. Workstation and windows 2000, /XP, Windows 7 • Creating user groups and accounts, assigning permissions, managing auditing in single domain Environment, security, creating user profiles . • Installation and Configuration of External Hardware devices such as Network Printers, Scanners • Managing users and computers in the Active directory • Knowledge on Installation, Configuration, Administration of OS &its various services ACTIVE DIRECTORY, DNS, DHCP, Backup& Restore • Configuration and managing the RAID environment for the server • Deploying the Cisco IP Communicator applications to Users • Imaging Workstations through SMS OS Deployment • Imaging the workstations and Simulators with Ghost imaging process • Installing configuring SMS/SCCM Client and troubleshooting the sums client problems • Installing And Configuring Microsoft outlook 2010 • Installing Designing Applications like Solid Works, Annoys, NX Nast ran CFD, PCAD, etc. and first level support and troubleshooting of above applications • Installing, configuring and troubleshooting with lotus notes as mail client(8.5.2) • Manage and Update Remedy as ticket management software tool 4
- 5. Resume • Testing of Different application before deploying to network for production as guided by respective support teams and giving them feedbacks • Managing Vendor co-ordination Responsibilities handled at MetLife India Insurance Company Limited Bangalore • Solving Application Issues and Server (Production, UAT & STAGING) related issues • Batch job running follow-ups and solving batch job related issues • Managing the Daily, Weekly & Monthly Scheduled activities and reports • RFC and Ticket (Requests from the vendors) Co-ordination • Monitoring of application status • Disk Space Management • Extracting Data by executing Queries in IBM AS400 & MSSQL Database • Backups taking on Daily basis • Generation of “Fund Report” for Finance Department Responsibilities handled at State Bank of India • Installing, Configuring and Administering Microsoft XP, Windows 2000 Professional, Windows Server 2003 • Implementing & Maintaining DNS,DHCP in windows server 2003 • Creating & disabling the users in Active Directory • Installing, Configuring and Administering Microsoft Outlook and Outlook Express • Always operate with end customer perspective with high efficiency • Installing Service packs and Windows Update • Configuring the Network Printer & Maintaining the Hardware of the system • Installing Anti-Virus Symantec Endpoint Protection and McAfee • Basic Troubleshooting of Printers Responsibilities handled at Accel Frontline Ltd, Bangalore. • Assembling, Installation and Maintenance of Desktop Computers and Peripherals • Installing, Configuring and Administering of Microsoft family of Operating Systems like Windows 2000 Server, 2003 Server, 2000 Professional, XP Home/Professional • Experience in troubleshooting various types of printers like Xerox, Lexmark, Brother and Epson • Maintaining and Troubleshooting the Hardware of the internal systems and servers • Hands on experience on Cloning Application like Norton Ghost 8.0 5
- 6. Resume • Troubleshooting of LAN, Network related issues • Installation, configuring, and troubleshooting printers Personal Details: Name : Sathiyamoorthy Antaari Date of Birth : 17th June1987 Marital Status : Married Languages known : English, Tamil, Kannada, Telugu Present Address : No: 55-56, Krishnapp Complex, Door No: 11 Yarnapalaya, Ramamurthy Nagar Bangalore-560016 DECLARATION: I hereby declare that all information furnished above is true to the best of my knowledge. Place : Bangalore Date : (Sathiyamoorthy Antaari) 6
- 7. Resume • Troubleshooting of LAN, Network related issues • Installation, configuring, and troubleshooting printers Personal Details: Name : Sathiyamoorthy Antaari Date of Birth : 17th June1987 Marital Status : Married Languages known : English, Tamil, Kannada, Telugu Present Address : No: 55-56, Krishnapp Complex, Door No: 11 Yarnapalaya, Ramamurthy Nagar Bangalore-560016 DECLARATION: I hereby declare that all information furnished above is true to the best of my knowledge. Place : Bangalore Date : (Sathiyamoorthy Antaari) 6