The August 2014 report discusses the struggle of higher education institutions to modernize outdated student information systems and portals in the face of rapid changes in technology and student engagement expectations. It emphasizes the need for a strategic approach to adopting innovative social enterprise software that aligns with the mobile and social behaviors of students. The document provides insights into vendor selection criteria, the importance of understanding the educational landscape, and the necessity for real-time, fluid engagement across all constituent interactions in higher education.
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