Thyagarajan_Rajan_resume
- 1. Thyagarajan Rajan (610-618-2076) [email protected] Omaha – NE Over 18+ years of IT experience, which includes 10 years of SAP Basis/NetWeaver experience in implementation, Upgrade and support projects and 8 years in both PeopleSoft and Server administration Played different roles (Project Manager / Project Lead / Architect in SAP and PeopleSoft projects) for customers such as Kiewit / Intel / E&Y / SunTrust / AB-InBev / IMS Health Managed and executed large and small projects successfully in both SAP and PeopleSoft in both full Onsite and Onsite/Offshore model Possess keen interest and skills in automation & designing Intellectual Properties for delivery optimization. Adept in analyzing information system needs, evaluating system requirements & architecting the system landscape. Efficient planner & implementer with expertise in managing entire project related activities in Project Delivery Roles. An effective communicator with exceptional management skills and ability to relate to people, at various levels. CERTIFICATION & PROFESSIONAL COURSES SAP Certified Basis/Net Weaver Consultant SAP HANA Technology Certified UNIX Certified Administrator Oracle 9i Certification GNIIT - Graduation from National Institute of Technology (3 years Computer diploma) Key accomplishments Implemented best practices for project support and documentation. Delivered and implemented the project as per scheduled milestones. Efficiently handled resource management including resource planning and recruitment, training, career mentoring and improving employee satisfaction. Established productive relationships between onsite teams, client teams and offshore delivery teams to cultivate collaborative environments to maximize productivity and effectiveness. Played key roles in various implementations(projects), by providing Basis/ DBA guidance Key player in Hexaware COE pre-sales support for several successful wins includes SunTrust Bank, Ernest & Young, Intel, AB-InBev, IMS Health Visited US, Europe, customers for pre-sales and consulting Developed tools to accelerate ERP upgrades in SAP and PeopleSoft. Prepared and executed cut-over plans for upgrades and implementation rollouts. Continuous enhancement to improve the skill sets of consultants by planning trainings on the new dimensional technologies. Individual contributor in troubleshooting and fix technical Basis problems in SAP Landscape on the performance tuning, hardware sizing, oracle tuning, and memory tuning using SAP tools effectively. Handled customer from both Onsite & Offshore, with effective communication and people skills. Published dashboards on weekly basis as one of the responsibility to showcase the adherence to the SLA’s Well versed and hands on experience in SAP basis/UNIX / Windows/ Oracle
- 2. PROFESSIONAL EXPERIENCE Hexaware Technologies 2001 – till date Client: Kiewit Oct’12 – till date Job Title – Sap Basis Architect/Lead Team size: 10 Kiewit is one of North America’s largest and most respected construction and engineering organizations. Kiewit Corporation is an employee-owned Fortune 500 contractor based in Omaha, Nebraska. Privately held, it is one of the largest contractors in the world. Kiewit implemented SAP ECC 6.0 EHP6/ SRM 7.2 / CRM 7.1 / PI / E-REC / BIW 7.3 / GRC / IDM/ BOBJ / EPI-USE/Vertex/BSI Tax Factory/ Master tax. Kiewit has a largest SAP landscape with 200+ SAP servers (hosts) with Sandbox/Development/Quality/Production/Training for each SAP Product and also had a dual landscape for all systems (DEV/Quality) until the payroll implementation is completed. Responsibilities: Manage new Basis requirements and ongoing support until Go-live and hand over to Production support Handled end to end Basis requirements for the following projects during the period in Kiewit o EHP upgrades o Mid-year and Year end Support pack upgrades o Payroll Implementation v2 and v3 versions o System copy and complex integration of 50+ SAP and Non- SAP applications o SAP Data center migration o HANA Proto type support Individual contributor for Basis support in terms of Sizing/Parameter tuning/ Load Balancing/ Job servers / troubleshooting Basis issues Mentoring the Basis junior team members in installing/configuration and production issues Defining transport strategy for Dual landscape during implementation / Support pack upgrades Independently deployed 10,000+ transports across landscape during Payroll implementation and able to resolve and address those challenges in different phases of project. Most complex issues addressed in terms of sequencing/different methods of execution/ parallelization of transports etc. Extensive analysis and addressed performance issues from ECC/BW/SRM/ PI and other modules Key member in the Basis team and SPOC for Basis to the project team Have always delivered the systems on or before scheduled time for testing with all integrations and validations done Have received rewards from Kiewit project sponsor for key contributions in one of their big project (payroll) implementation. Client: IMS Health Inc., Sep’09 – Oct’12 Job Title: SAP Basis Lead Team Size: 10 This is a global system consists of SAP modules FICO, Sales & Distribution, Project Systems, and BIW. The landscape consists of 16 SAP systems including Sand box, Development, Quality and Production of SAP ECC 6.0 EHP4 & SAP BIW 7.0 EHP1, SAP SRM 7.0, SAP EP 7.0, SAP PI 7.1, SAP MDM Responsibilities: Hardware sizing recommendations Plan and design new SAP SRM Landscape Building strategy for Backup, Disaster, transports, support package implementation etc Build the approach strategy for transports Troubleshoot performance issues and recommend solutions and alternatives Lead Technical resources to support both Ongoing (DEV,QA, PRD) and project (DEV& QA) SAP environments; Communication plan execution and SPOC for migration activities: SAP client exports/Homogenous system copies, definition of team and schedule of new system installations.
- 3. Defining proceedings and patterns for change request transports (SE10, STMS) Keep track of change request application sequence to PRD environments Backup policies, definition, deployment and recovery random test. Oracle database archive files, offline & Online backups, procedures, communication plans Prepare weekly dashboards for basis and security tickets and CR’s Conduct regular meetings and drive the project plan and weekly dashboards Identify the opportunity to grow the account further. Prepare SOW for fix price projects Estimate the effort required and identify/interview consultant required for the upcoming new Change requests Preparing Critical root cause analysis report for all critical projects and conduct a review meeting with the Project SME at client place. Allocation of tickets ( Severity : Critical/High/Medium & Low) to the Basis & Security group Handling Critical/High tickets during US time zone for both Basis & Security Monitoring the critical interfaces, duration of the interfaces, analyzing the issues upon failure Extracting report from ticketing tool and create a weekly Dashboard Conducting weekly status meeting with customer SME - reporting tickets open/close previous weeks, escalating delays, SLA tracking etc Handover shift transition report to the next shift supports Asia pack in offshore. Daily conference calls, Live meeting if required Planning and execute upcoming upgrades every 6 months for Support packages, Kernel upgrades Planning and execute Enhancement upgrades Client: AB-INBEV (Implementation & Support) Role: Basis Lead Nov’06 – Sep’09 Team Size : 15 Project Scope : Global rollout of all HR Modules including Recruiting, Learning Solutions in ECC 6.0 enhancement package 2 & NetWeaver 7.0 using the technologies R/3 4.7, ECC 6.0, NetWeaver 7.0, Adobe Interactive forms, T-REX for Content search, Enterprise Portal 7.0, ESS/MSS Business packages, Enhancement packages, Solution Manager 7.0, AIX 5.2. Key Responsibilities Hardware Sizing recommendations, Landscape designing with High Availability , Transports with approval methodology (effective change management), Backup/ Restore strategy, Configuration management plan for the system landscape for multi-country rollout, User and Application authorizations, Client strategy, Primary & Secondary VPN connectivity for Onsite/Offshore model, Support packages strategy for ABAP and Java , Business packages strategy for Java stack for ESS/MSS and Learning Solutions, Knowledge in configuring TREX, Adobe, Content management, Load Balancing using SAP Web Dispatcher for E-recruiting, Implement SSL certificate for SAP Web Dispatcher, Performance/Stress testing before Go-Live, Preparing a weekly status report for the Steering/Management, Escalate issues to client and our management at the right point in time, Continuous guidance to the team on troubleshooting to resolving issues , Coordinating with vendors for Hardware and Operations
- 4. Client: Shasun Role: SAP Basis admin Apr’06 – Nov’06 Team size: 5 Responsibilities Systems monitoring, Job scheduling, system configuration, authorizations, transports, SAP database tools, SAP Landscape, and client administration such as copies, deletions, and refreshes Transport management system ABAP and Java Enhancement upgrade from ECC 6.0 to ECC 6.2 Database administration of Oracle databases within an SAP environment SAP Security - user, role, authorization, Setting up and configuration of Network printers for SAP Printing System copy using DB method and SAPINST method Support package upgrade for ABAP and Java Database backup/restore SAP Performance tuning Background job scheduling Early watch report (EWR) analysis Client: Getronics Mar’05 – Apr’06 Role: SAP Basis Consultant Responsibilities SAP System monitoring Analysis of dumps, system log, locks, buffers Early watch report analysis Transport management (CM) Incident Management Spool management Support package / Kernel Upgrade for ABAP & Java Configuration/troubleshooting Database backup/restore SAP Performance tuning Background job scheduling Client copy & System copy Portal support/user creation/security PEOPLESOFT PROJECTS Client: SunTrust Bank Role : Project Manager Sep’04 – Feb’05 Team Size : 17 Project Scope : Upgrade of HR application from PeopleSoft 8 SP1 to 8.9 with e-recruitment module. Fit/Gap workshop, Perform Test Moves and reapply customization, Performance tuning and Perform Production upgrade. Key Responsibilities
- 5. Project planning & execution, Effort and resource utilization tracking, Reviewing functional and technical specs for customization, Upgrade Test move tracking, PeopleSoft upgrade performance tuning, Coordination with Client DBA's and Administrators, First E-recruiting implementation in 9.0- challenges because of application packaging no much support from PeopleSoft, Upgrade cut over duration - Challenging to reduce the cutover in DB2/Mainframe environments, Managing client in all aspects - reporting periodically, escalating at the right time, differentiating between agreed vs. change requests etc, Significantly reduced cut over window from one month to 4 days in fist test move and last test move (mock) ,Challenging to address all DB2 related issues - no many stories for 8.9 in DB2 , Client: Ernst & Young (E&Y) Mar’04 – Sep’04 Role : Project manager Team Size : 24 Project Scope : PeopleSoft application upgrade of their HRMS Production environment to make use of the enhanced feature available in 8.8SP1. To conduct Fit/Gap analysis & workshop, HRMS Upgrade from 8SP1 to 8.8SP1, Reapplying customization and Oracle upgrade from 8i to 9i. Key Responsibilities Strengthening the PS Self Service to fit into HR Service Delivery framework, simultaneously upgrade of HRMS from 8 Sp1 to 8.8 SP1 and implementation of Self-service applications and development of additional workflows. Retrofitting batch programs without functional documents, Migration of custom Permission lists Bringing forward delta changes during each test move, Retrofitting MP4 and Canada developments during the middle of UAT Functional testing with respect to business requirement, Managing client expectations Client: Intel Inc. Role : Project Lead Mar’03 – Feb’04 Team Size : 12 Project Scope : To upgrade PS HRMS to version 8.8 to make use of new functionalities, facilitate implementation of Payroll systems for countries other than India (through PeopleSoft Global Payroll) and replace legacy recruitment systems (Unique for each country) with standardized PS recruitment with single database for usage across the world and replace bolt-on applications with PS Self Service applications. Key Responsibilities Guiding the team to Install and configure of PeopleSoft Databases on Oracle /Windows Itanium Planning the two path Application Upgrade Customization strategy during the upgrade Upgrade cut over planning Method and process to improve the performance of the upgrade scripts Analyzing performance issues with the DBA team Creating new tools for upgrade and automating customizations Analyzing Tax updates, PeopleSoft Patches/Upgrades & Fixes Tracking the migrating of custom Projects/Reports Onsite/Offshore communication Planning the Backup and Restoration strategy of Databases during upgrade Addressing technical issues for the development team Client: Navisite
- 6. Role : Apps DBA Lead Mar’02 – Feb’03 Team Size : 15 Project Scope : To lead the PeopleSoft Application DBA and Change control team of size 15 supporting all 49 customers across three shifts; to troubleshoot various problems and provide training for the new recruits. Responsibilities Performing Data Migrations Perform Data Changes Applying Tax updates Applying People Soft Patches for HRMS and Finance Configuring and Troubleshooting Application servers Configuring and Troubleshooting Web severs Configuring and Troubleshooting Process schedules PIA Installation Performing verification Test Troubleshooting Citrix and PeopleSoft Workstation installation Performing Database and environment refresh Client: PeopleSoft E-center Role : Apps DBA June’01 – Mar’02 Project Scope : To undertake activities relating to Application DBA, System Administration, Support and Extended Services. Responsibilities Providing support to e-center in ASP environment. Performing Database refresh Perform Data Changes Resolving Database performance issues. Oracle Database administration which includes granting users access through SQLPLUS Applying patches and fixes Migrating projects across various environments Performing PeopleSoft Environment refresh Performance tuning and configuration of application server and web server Troubleshooting issues related to People Tools and Application configuration Restoring security information across instances. People Tools Upgrade from 8.12 to 8.14 PeopleSoft Financials 8 SP1 to 8 SP2 upgrade PeopleSoft Financials E&G 7.5 SP1 to 7.5 SP2 Applying Tax updates PRIOR EXPERIENCE DETAILS UPON REQUEST – 1997 to 2001 EDUCATION Masters in Computer Applications Bachelor of Science
- 7. Visa Status: Green Card – no sponsorship needed from employer