Sr. Teradata DBA
- 1. Trudy Thompson Phone# 678-983-8067 Email Address: [email protected] An accomplished Database Administrator with demonstrated success designing and implementing database solutions that improve business functionality, and with over 18 years’ experience in Information Technology field along with expertise in Management, seeks a challenging position where creative ideas can be fully developed into different RDMBS databases and software products. Proven ability to identify problem, analyze possible solutions and determine best course of action to meet objectives. SUMMARY OF QUALIFICATIONS • Expertise in full project life cycle development form implementation and integration. • Create and support databases across internal and end-user applications. • Polished leadership skills, with ability to motivate teams to increase productivity. • Dedicated, hard working individual with the intercommunications skills to work at all levels of the organization. • Exceptional abilities in project design and management with the organizational and supervisory skills to assure success. Delegates and monitors work to meet and beat deadlines. • Outstanding motivator and builder of teams. Works well in both team environments and individual assignments. Successful in meeting new technical challenges and finding solutions to meet the needs of the customer. • Highly skilled in both Teradata and Oracle Database administration, Development: o Standby database administration; Database replication; Hardware configuration o Strong SQL and PL/SQL development; Strong SQL application tuning skills; Industry experience in diverse software development areas such as analysis and system design, project planning and estimation o Application development, testing, implementation and maintenance o Requirements analysis, Backup/Recovery o Data Modeling, Development and System Documentation • Over 3 years experience with Sarbanes-Oxley process and procedure compliance. TECHNICAL SKILLS SOFTWARE AND TOOLS: Teradata Viewpoint, Teradata SQL Assistant, Teradata Administrator, PDCR, ARC, Mload, TPUMP, Fastload, Fast Export, BTEQ, TPT, Teradata Statistics Wizard, Teradata Index Wizard, TSET, Visual Explain, NetBackup, Net Vault, Tivoli, TARA, Data Domain, DSA, Linux, Workload Management/TASM. Oracle PL/SQL, Oracle Enterprise Manager-OEM-RMAN; SQL*Plus, TOAD, Business Objects, Erwin, SQL Loader, SQL Navigator, FoxPro, Developer 2000 6i- Forms5.0 and 6.0, Reports 3.0 and 6.0, Graphics 3.0; Documentum, CCHarvest – Software Change Management; ERwin; MS Project, MS Office: Word, Excel, Access, PowerPoint; Windows 95, 97,2000, 2003, 2010, NT, XP, Unix Sun Solaris DATABASES: Teradata 15.0, Teradata 14.10, Teradata 14.0, Teradata 13.10, Teradata 12.0, V2R6, V2R5 and V2R5, ORACLE 11, ORACLE 10G, ORACLE 9i, ORACLE 8i, ORACLE 7.3, MS/SQL Server, SYBASE
- 2. Trudy Thompson – Resume Page WORK EXPERIENCE 2011 - Present – Teradata Corporation Sr. PS Consultant DBA – RJR and IHG • Help lead efforts to guide team to best practices for database usage, high availability and business continuity. • Create and support databases across internal and end-user applications. • Participate as a stakeholder with Client and CSR team while they plan and deploy system and utility upgrades for database or system patch releases. • Perform Teradata routine maintenance, including upgrades and patches. • Work and implement Teradata Server upgrade project. • Resolve issues via service tickets. Perform daily data back-up and recovery as needed. • Coordinate and work on NetBackup upgrade project. • Monitor BAR processes for successful completion and troubleshoot when necessary. • Helped coordinate larger-sized projects. • Coordinate and worked on the implementation of BAR - Data Domain project. • Coordinate and worked on the implementation of BAR - DSA project. • Coordinate and participated in the implementation of PDCR and set up the Database Query Log (DBQL) • Coordinate and worked on Tivoli upgrade project. • Implement and setup Teradata ViewPoint tool that replaced Teradata Manager. • Manage/Monitor system performance, including workload management and throttling using TASM, query performance and tuning, physical node behavior, and AMP distribution. • Analyze existing database applications to migrate into or improve the functioning on the platform. • Work with Teradata GSC in resolving RDBMS related incidents. • Maintain databases, including all production, backup and development files. • Administer database security across all database environments. • Implement and administer access policies in conjunction with corporate standards. • Provide guidance to other database administrators to expand role and capabilities of database environment. • Generate scheduled and adhoc reports. • Implement the archive process. • Mentor/train lower level database administrators. • Monitor and adjust database parameters for better performance. • Support application deployment and provisioning of database systems during business and non-operating hours • Provide on-call support for assigned databases 24/7 to include investigating and troubleshooting problems. • Assist application teams with tuning of SQL statements. • Participate in the feasibility analysis for new systems/applications design and integration. • Conduct peer reviews, contribute to the development of test plans, and participate in post-implementation reviews. • Actively participate in all phases of project development life cycle including database policies, procedures, standards and supporting documentation, database design, process flow analysis, development, capacity planning and production implementation. • Participate in the evaluation, and recommendation of appropriate hardware and software resources. 2
- 3. Trudy Thompson – Resume Page 2000 - 2011 - AT&T/Accenture Team Lead - Oracle/Teradata DBA • Responsible for the delivery of Database Administrative services across multiple apps within the 9 State AT&T DSL area and non-DSL area. My Primary responsibilities include leveraging of eight DBA resources across multiple apps to include: - Managing of and executing of extensive problem solving with the client. Delivery of multiple services that can impact customers, processes or tools. Overseeing projects and making decisions which impact the team and occasionally impact other teams. Responsible for managing maintenance of critical path process/system with financial or operational impact to the organization and customer. - Ensure that results are achieved and customer requirements are met. Ensure databases are upgraded and required patches are applied on time in order to stay on supported version of database. - Making sure handoffs are done between Onshore and Offshore DBA teams. - Manage and review all different estimates requests coming to DBA team. - Ensured business requirements are supported by the technical architecture. • As Oracle DBA - Administer development / test databases and apply application database changes to the production environment. Handled multiple database projects such as upgrading all Oracle 9i upgrade to 10g; and now currently working on Oracle 11g Upgrade. • Met all deadlines and made the necessary design and configuration modifications as needed to meet customer requests. Apply Oracle CPU patches and other required patches for other databases. • Administer the production environment and primarily responsible for performing all related database functions across one or many teams. This includes: designing, implementing and maintaining new databases, backup/ recovery, performance tuning, configuration management, security/ auditing and applying CPU patches. • Review and recommend business requirement potential risks of the application’s implementation related to cost/revenue, reliability, stability and scalability factors. • Determine and forecast data volume and how it will be loaded, accessed, modified, archived. • Provide support to users with application access privileges. • Performed infrastructure testing and coordinated application testing for quarterly patches and other required changes. Review overall physical database structures for data integrity, performance quality, recoverability, maintenance and space requirement considerations. • Working on troubleshooting Production Database issues experiencing High Buffer Waits during business hours. Configured and used RMAN and UNIX scripts to automate Backup and Recoveries. • Controls access permissions and privileges. Provide support to users with application access privileges. • Participated in detailed design and product test execution as required. • Defined technical requirements to support defined business requirements • Reviewed test plans, provided technical guidance and support to other application and test team members. • Leaded efforts in providing technical expertise, guidance and training to the Application and Test teams. • Provide guidance and direction for new technology adoption within an Area/Segment. • Assist in leading the technical direction for software within an Area/Segment by coordinating and presenting technology solutions to Group Leads, Team Leads, other Architects, and the client. • Defined and evaluated logical and physical data models. • Analyzed, determined and documented technical requirements for a project, work request or defect. • As Teradata DBA/Architect/Developer – Work on the Oracle database migration project to Teradata. • Participated in the Development Life Cycle for one of the EDW Data warehouse project to migrate all Oracle database to Teradata: Logical Data Modeling concepts, Physical Data Modeling (designed based on LDM, to retrieve and manipulate tables, rows, and columns and to provide optimal performance), and finally the Extract, Transformation, and Load (ETL). • Developed data architectures and database management policies and standards. Provides senior-level consulting services in the identification and resolution of database issues. 3
- 4. Trudy Thompson – Resume Page • Coordinated work with off-shore resources, lead late evening and early morning calls with offshore resources. • Worked on performance tuning at Informatica and database level on. • Supported Teradata data warehouse using Teradata utilities such as Manager, Administrator, and SQL Assistant. • Participated and leaded the design, testing, implementation, maintenance, and control of the organization's physical, relational, and object-oriented databases across multiple platforms and computing environments. • Served as a high-level resource on database management issues, and participate in the planning, design, and usage of data resources. • Designed table structures for both OLTP and Data Warehouse database systems. • Performed database performance turning and monitored our systems daily for failures and did trouble- shooting to correct any failures; used Teradata Manager and PMON as monitoring and tuning tools. • Wrote and maintained all Teradata load scripts (such as MLOAD, BTEQ, and FEXP), Unix Shell scripts for the application to load and provide reports for the millions of records each hour. • Proactively added code to detect loss of data or failures in the systems to alert the production support staff as soon as possible to insure a quick turn around of problems that occur. • Wrote and maintained documentation describing changes and modifications to all systems and databases • Performed exports, backups and data extracts as required. • Created a quality assurance plan to monitor all phases of code from development to production. • Ensure data needed for business needs is available and older data is archived in a timely manner. Ensure data archives can be restored for business purposes. • Provided Support of Backend and Front end on database issues. • Added statistics or indexes to improve query performance without degrading ETL process. • Collecting Statistics on index columns, joining columns of the base tables. • Created Entity Relationship Diagram (ERD) and detailed data dictionary using ERwin AllFusion. • Assisted in debugging, resolving database and application/technical issues in production/test environments. • Performed functional and technical sanity tests for database and interface applications after hardware or software changes are implemented in the production and test environments. • Participated in developing a software configuration plan to insure that only quality tested code makes it into the production environment. • Controlled the releases, and planned the deployment of software releases of products. • Maintained standards for software configuration using CC Harvest Tool. Created and maintain version directories. Served as technical support to create installation packages of software, and reported suggested and planned improvements. • As an architect, determined data structures and methods to translate a business need into an IT solution. Oracle Database Administrator (Feb. 2000- Sept. 2000) Spectrum Services, Inc., Norcross, GA • Performed database loads, refresh, backups and recoveries. Loaded data into database using SQL Load and Import/Export utilities from Oracle database to Oracle or Access. • Daily download of external files using FoxPro and Loaded them from a text file into Oracle Tables using SQL Loader. Maintained database structures and related objects. Assisted in application/database performance tuning. Provided appropriate database sizing estimates and space management • Supported the creation of database objects into test and the migration of database objects from the test to validation and validation to production. • Created database objects such as tables, views, sequences, database constraints, stored procedures, synonyms, functions, database triggers and packages using PL/SQL, SQL and SQL*PLUS as back-end. • Developed software applications using Developer 2000 (Forms 4.5 and 5.0, Reports 2.5 and 3.0, Graphics 2.5 and 3.0) as front-end GUI Tools. 4
- 5. Trudy Thompson – Resume Page Data Analyst/Administrative Assistance (Feb. 1997- Dec.1998) United HealthCare, FL • Responsibilities include preparing grammatically correct correspondence, reports, tables, and analyses. • Track and obtain status from Sales Representative. • Manage the customer account with regards to the healthcare changes. • Provides administrative support requiring a complete knowledge of department functions. EDUCATION BS in Accounting Oracle/Teradata and SQL Training REFERENCES Available upon request 5
- 6. Trudy Thompson – Resume Page Data Analyst/Administrative Assistance (Feb. 1997- Dec.1998) United HealthCare, FL • Responsibilities include preparing grammatically correct correspondence, reports, tables, and analyses. • Track and obtain status from Sales Representative. • Manage the customer account with regards to the healthcare changes. • Provides administrative support requiring a complete knowledge of department functions. EDUCATION BS in Accounting Oracle/Teradata and SQL Training REFERENCES Available upon request 5