Help is at hand

Help is
at HandSupport after someone may
have died by suicide
Supported by:

This guide is dedicated to those grieving the death of someone they love.
While producing this guide, the contributors have been remembering:
Christine, Daniel, James, Judi and Matthew.
A note about language
We have used the expressions ‘died by suicide’ and ‘taken their own life’. We chose
these terms because they seem most readily accepted, but we recognise people will
have their own preferred language. We avoided the phrase ‘commit suicide’ since it
implies people who die this way committed a crime, which is not the case.
There is no simple way to describe the differing relationships people may have had with
the person who died (‘loved one’, ‘relative or friend’, ‘someone close’, ‘someone important’)
so the expression ‘person who died’ has been used throughout. We acknowledge this
may sound impersonal but it is not intended to devalue the strength of the relationship.
This guide has been designed to help you to choose when and what sections are most
appropriate for you. It is not intended as something you need to read through from
cover to cover.
Your family, friends or colleagues may also find it helpful to look through this guide
so that they can begin to try and understand a little of what you are going through
and how to find the right help.
Some sections focus on how you may be feeling; others on what may be happening.
Throughout – and in more detail at the back – are some suggestions for sources of
further support. There are also quotes from people who have been bereaved and who
have experienced some of what you may be going through.

Introduction 2
What you may be feeling 3
How people grieve 4
After a suicide 4
How are you feeling? 5
What might (and might not) help 13
Talk to someone now 14
What may be happening 15
Letting people know 16
People you may meet in the first few days 17
In the days and weeks after someone has died 19
What else may be happening 25
Dealing with the media 28
Contacting services and organisations 32
People with a particular connection 34
to the person who died
Partners 35
Parents 36
Children and young people 38
Siblings 41
Friends 43
Older people 44
People with learning disabilities 44
When you have been affected by the suicide 46
of an acquaintance or stranger
The role of culture and faith 47
Talk to someone now 48
Helping someone who has been bereaved 49
My relative or friend 50
My work colleague or employee 51
My student 52
Getting through and facing the future 53
Help and support 59
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Contents
1IntroductionHelp is at Hand

Introduction
When you first learn that someone
has died in circumstances that may
be due to suicide, you can experience
a range of emotions. You could be
feeling at a loss, and unsure about
what you are thinking or doing.
We hope you will find it helpful to have
information about what you might be
feeling, practical matters you are likely
to have to deal with and suggestions on
further help and support in the weeks
and months ahead.
This guide can only attempt to describe
some of what you are going through.
It is no substitute for talking things over
with people: either those close to you
or a person from one of the support
organisations listed. It has, however,
been put together with the help of people
who have been bereaved by suicide and
who may have experienced some of
what you are now going through.
We would like to express our sympathy
and hope that this guide will offer you
support and reassurance so that you feel
you are not alone.
‘In the chaos after the death, when
I felt so alone, so desperate and so
dazed, it helped to read something
that described a bit of what I was
feeling and what was happening.
It felt a little as though there were
others out there who were by my
side and would know what I was
going through.’
Mike, whose partner died
Introduction2 Help is at Hand
Contents

1
What you may
be feeling
You may be reading this
soon after someone has
died, or weeks, months or
years afterwards.
This section focuses on
some of the emotions felt
by bereaved people and the
feelings that are intensified
when the death may have
been by suicide.
Section 1 What you may be feeling 3Help is at Hand
Contents

People may make assumptions that only
close family grieve – however many
people can be affected. You may be the
close friend of the person, a work
colleague, or maybe you have been
professionally involved in helping before
or after the person died. You may not
have received the same recognition or
understanding of your loss that family
members have had yet you may still
experience any combination of the
feelings described.
How people grieve
Grief is as unique as you are, and
as individual as a fingerprint.
Each person will be affected in his
or her own way because everyone is
different – even in the same family.
Each had their own relationship
with the person who has died, their
own experience of other losses and
differing levels of support available.
People have their own ways of expressing
feelings. Some find it helpful to share
feelings and thoughts. Some find it very
hard to cry or to put into words how they
are feeling: it doesn’t mean that they are
not as distressed as someone who cannot
stop crying.
You may find that people suggest how
you are or should be feeling: (‘you must
be feeling very…’) or tell you to grieve
in a particular way (‘you need to…’). It is
probably best to accept that this advice
is intended kindly, but remember that
everyone grieves differently. So listen to
yourself first and foremost and find your
own way. It is important to remember
that there are no set rules or stages and
there is no right or wrong way to be feeling.
Bereaved by suicide
Being bereaved by suicide has been
described as ‘grief with the volume
turned up’. Much of what you may be
feeling now would be the same if the
person close to you had died suddenly
or after a long illness. Yet people who
have been bereaved say a suicide seems
to intensify the normal responses to
loss. For example, you may feel a
sharper guilt over your own actions, a
more bitter blame towards someone
else who you feel could have prevented
the suicide, stronger anger at the person
who died or a deeper despair that
someone close to you has died this way.
Section 1 What you may be feeling4 Help is at Hand
Contents

How are you feeling?
People often ask ‘how are you
feeling?’ and it can be impossible
to answer. When someone dies
suddenly you can be left with an
overwhelming jumble of feelings
and thoughts. Here we explore
some of the emotions that are
commonly felt when someone
you care about dies.
Anger
People who have been bereaved often
feel angry. You may be angry with the
person for dying in this way and leaving
so much pain behind or because you
have been left to deal with lots of practical
matters and you feel ill-prepared. Or you
may be angry with someone who you
feel let them down, or with those who
you believe should have taken better care
of them. If you have a faith, you may be
angry with your God. Trying to find
someone to blame for the death is also a
common response. Anger may occasionally
feel overwhelming and can last, or go and
then return, for a long time.
‘My attitude changed to include
feelings of anger about what she
had done when I saw how her
parents were suffering. I was also
angry with myself for not telling
her mother that I was concerned
about her. At the time I felt I
needed to be loyal to my friend.’
Vicky, whose friend died
The emotions are listed alphabetically
as there is no order or priority to how
anyone may be feeling.
Anger
Defensiveness
Depression and anxiety
Despair
Disbelief
Fear
Guilt
Numbness
Physical reactions
Questioning – ‘why?’ and ‘what if ?’
Rejection
Relief
Sadness
Searching
Sense of acceptance
Shame
Shock
Stigma
Suicidal thoughts
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‘I wonder about when and
how the dominoes had started
to fall down and what actions
might have stopped setting
them into motion. I turn over
in my mind what would have
happened if we hadn’t moved
house, if I hadn’t left my job,
if we hadn’t gone on holiday
two months before she died,
if I had given her more
attention, or more space,
said more, said less…’
Roger, whose wife died
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Defensiveness
The uncertainty over how people will
react can lead you to put up defences
against them in case they say something
upsetting or ask intrusive questions.
Sometimes, it can be hard to let this guard
down and talk openly about how you are
feeling. Some people say it can be easier
to talk with people who have also been
bereaved by suicide. You’ll find contact
details for bereavement support
organisations in section 6.
Depression and anxiety
Sometimes, people feel they are losing
control of their mental health because the
grief is so intense. This may be a feeling
that comes and goes. Sometimes, but not
always, you may feel these feelings have
become deep-rooted. It is important to
speak to your GP for their help or to one
of the mental health support organisations
listed on page 65 if you think this may be
happening to you.
Despair
People bereaved by suicide may question
whether they can face living without the
person who has died. For some, this may
be a fleeting thought; for others, it can
become a deep despair that leads to
thoughts of suicide. If this is how it feels
for you, please seek support from those
around you or one of the organisations
listed on page 14.
‘I spent a large amount of time
trying to ‘solve’ why my son had
decided to take his life. I
internalised all these feelings
which made things worse and
worse for me. I just wanted to curl
up in a ball and let life pass me by. I
ended up reaching crisis point and
was desperately trying to escape
from the permanent anguish I
felt. It was at this point that I
decided I needed to share how I
felt. That has been the game
changer. Since I started talking
about what I feel I have found the
strength to move forward.’
Dean, whose son died
Disbelief
Some people find it hard to accept
someone has died, and that the person
will no longer be part of their lives. It is
natural to struggle to believe what has
happened, especially if the person may
have died by suicide. This feeling can
fade as the reality of their death sinks in,
but you may still find yourself doubting
what has happened for some time.
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Fear
Grief can feel frightening; a shaky
uncertainty because everything has
changed. Sometimes people are afraid
about what life will be like without the
person who has died or about the impact
the death will have on others. It can be
difficult to imagine a different future.
Guilt
Some people may feel guilty. You could
be feeling guilty for something you did
or did not do, or said or did not say. It may
help to remember that only the person
who died knows why they could no longer
bear to live. Feeling overwhelming guilt
may be one of the main reasons that
bereavement through suicide is so painful
– and it isn’t a feeling that can be
diminished by someone reminding you of
all the good things you did for the person
who died. The guilt felt by the bereaved
can sometimes feel like failure.
‘His death consumed every minute
of every hour of every day and
on the rare occasions I became
distracted from these thoughts,
I felt guilty for not feeling
“the pain”.’
Shirley, whose son died
Numbness
Some find it hard to feel anything. People
who experience this numbness can feel
guilty for not expressing grief through
crying or talking, especially when others
around them may find it easier. For some,
it can take a while for pain to break
through. This can make it hard to answer
well-meaning questions such as ‘how are
you feeling?’ because the answer is
sometimes nothing.
Physical reactions
After someone has died, it is quite
common for those left behind to feel
physically unwell with headaches, upset
stomachs and sickness. Because you are
feeling low, you may find yourself being
less resilient against colds, for example,
than usual. You may feel that you don’t
want to eat, or that you eat and drink
more as a means of distraction. You may
have trouble falling asleep or staying
asleep or you may want to sleep all day.
Pining
There is a particular sadness after
someone has died that can take the form
of a desperate pining for that person. It
can be a physical sensation: wanting to
see, touch, hold or smell them and it can
feel like a heart-breaking longing for them
to return, even for just a moment.
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Questioning – What if?
When people are bereaved by suicide,
they may feel that they should or could
have prevented it. Everyone who has
lost someone to suicide will have asked
themselves what they missed or could
have done differently. Last conversations
can replay in your head. You may
continue to question yourself and those
around you for days, weeks – even years.
It is very likely that you were offering
all your support, love and care. Equally,
people who take their lives may not have
shown despair to those around them.
‘So I have made a pact with myself,
which some days I can stick to,
and other days not, that I will
focus on remembering with joy all
the good times I enjoyed and not
the guilt-laden “what ifs” that can’t
bring me anything but pain.’
Amy, whose mother died
Questioning – Why?
People bereaved by suicide may be left
with a huge unanswered question: Why?
This is a question that people may go over
and over, and without an answer, it may
never go away entirely. The causes of
suicide are usually complicated. Different
experiences and incidences affect people
in different ways. In truth, the person who
died is the only one who knew why it felt
impossible to live.
‘After a while I realised I had to give
him ownership of his decision, in
whatever state of mind he’d been
in at the time because, even if I
had all the answers to the whys,
the reality, the loss, the grief,
were still the same.’
Angela, whose partner died
Rejection
However much you are trying to
understand what happened, you may
feel rejected and also that your love and
care was ignored by the person who died.
This can be especially true if you have
been supporting the person for a long
time through a period of mental ill health.
You may feel rejected by people close
to you or in your community. Sometimes
people seem unable to cope with what
has happened and withdraw when you
need them, leaving you feeling isolated.
Some don’t know how to react and are
frightened of doing or saying the wrong
thing and, as a result, they don’t make
contact and seemingly ignore you.
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Relief
For some, a person’s death feels like a
relief – if they have been in deep distress
or pain for a long time or if you have spent
a long time worrying that they might die.
This is a natural response to a long period
of tension and stress and does not mean
that you didn’t care.
Sadness
A feeling of profound sadness may be the
most frequent response to the death of
someone close. This can last for years
and sit alongside other reactions. You may
feel you want the person back and life to
return to how it once was. Sometimes it
might feel like people are trying to tell you
that you are angry, shocked or bewildered
when what you feel is deep sadness.
Searching
People who have been bereaved sometimes
search for the person who has died. For
example, you may want to go to where
the person used to spend time (work,
school, or a favourite place) in case they
will be there. Equally, some may want to
avoid such places, now and in the future.
It is also quite common to think you have
caught a glimpse of the person who has
died, for them to appear to you in a dream
or to find yourself calling their name.
Sense of acceptance
There is the possibility that you accept
the person’s death as the choice they
made given the situation that they were
in. People who have been bereaved after
a friend or relative has been suffering may
feel some sense of acceptance that they
decided to end the pain, alongside their
own sadness at what has happened.
‘When I got the phone call, I was
not surprised. I knew my friend
was in trouble and I had tried
to support her as much as I could,
advising her to get help and so
on. Although I was devastated,
I accepted the decision she
had made.’
Shame
It may be that you have a painful feeling
of shame or distress; perhaps thinking
that you have done something wrong or
did not do enough to prevent the death.
You may also feel ashamed because of the
way that other people talk about suicide
and the stigma that persists in our society.
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‘We had gone through so
much together and I’d given
him so much support. Yet
it’s as if I didn’t give
enough. Or perhaps I didn’t
support him in the right
way? Did he think I didn’t
care? Did he not care about
me like I thought he did?’
Faye, whose husband died
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Shock
The feeling of shock can last a long time
and you may experience it in many ways.
It may feel as if you have lost your ability
to breathe normally – as if someone has
punched a hole through you or you have
taken a deep breath in and then can’t
breathe out. Or you may feel you have lost
your ability to complete daily tasks and
that you are detached from what is going
on around you.
Stigma
Many find bereavement by suicide marks
them out and complicates the way in
which people respond. Some feel it would
be easier to explain the death in a different
way. Others may not know what to say.
People bereaved by suicide often say they
feel judged in a way that would not
happen if their loved one had died in a
different way. There is a stigma in society
over talking about suicide and this may
make people avoid the subject.
‘I feel sometimes that people define
my mum’s life by her death. She’s
stigmatised by the label “suicide”.
If someone dies from cancer or
a car crash they are not blamed,
nor have their death held against
them like a character flaw. But
with suicide I felt I had to explain
how kind, lovely and giving she
was. How she wasn’t selfish, how
she hadn’t done this for attention
but because depression had robbed
her of her will to live.’
Lucy, whose mother died
Suicidal thoughts
Some people bereaved by suicide may
start to have suicidal thoughts. If you find
this happening to you, please reach out for
help. Samaritans are at the end of a phone
every hour of every day of the year (ring
116 123). There are many people in the
organisations listed in section 6 to help
and support you. Please share how you
are feeling with someone and give them
permission to keep a close eye on you
while you are feeling vulnerable
and desperate.
‘I too felt suicidal. Then the pangs
of guilt would smash through my
head about how could I feel that
way, when my other two boys and
husband needed me now more
than ever.’
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– Avoiding talking about what has happened:
although it may be really difficult to start with,
talking to someone you can trust can make
all the difference.
– Drinking more, taking drugs: it can be
tempting to try and blot out the pain of what
has happened, but the short term oblivion
doesn’t take away the sadness and is likely to
make you feel worse.
– Hurrying to make big decisions: it may be
better to let some time pass before making
major changes to your life.
– Taking risks: after someone close has died you
may feel ‘what’s the point?’ and take risks with
your own health, for example by driving too
fast. Try and talk to someone you trust if you
think you are risking your safety or that of
someone else.
– Not seeking help: you may feel you can’t ask
for help as you are worried it will make you
seem weak, or that you shouldn’t bother other
people when they are grieving (such as
members of your family), or when they are
busy (such as your doctor). But how you are
feeling is very important, and there are people
who want to help. Section 6 includes details of
support organisations.
– Expressing your feelings and thoughts:
finding ways to let out your feelings and
having people around who can listen to you
and accept you.
– Making opportunities to remember: this may
mean talking about the person, looking at
pictures, and videos of them, going to places
that remind you of them, creating a box with
physical memories (tickets, cards, pictures
etc.), writing a journal or blog about them, or
continuing to do activities you did together.
– Developing ‘rituals’: having a way of marking
their life, for example by visiting a special
place, by creating a lasting memorial or by a
simple act such as lighting a candle at the
same time each week.
– Participating in activities: continuing to do
things you have previously enjoyed, such as
sports, social events or music.
– Putting your feelings on paper: you may not
feel ready to talk to anyone, but writing down
your thoughts and feelings may help you.
– Looking after yourself: eating well and getting
sufficient sleep.
– Spending time outside: getting out of the
house for a change of scene, connecting with
nature or doing exercise.
– Meeting, speaking with or reading the words
of other people who have been bereaved: see
details of the range of support organisations
in section 6.
– Developing an ‘emotional first aid kit’:
collecting together some things that can help
when you are feeling sad or mad or bad (a
music play list, your favourite chocolate, a ball
to kick or pillow to punch).
What might help
People who have been bereaved say that the following things can help:
What might not help
People who have been bereaved say that the following things might not help:
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Talk to someone now
If you need help right away, the
organisations listed below can give
you support. There are full listings
of other helpful organisations in
section 6.
Samaritans
www.samaritans.org
Samaritans provide emotional support
to anyone who is struggling to cope and
needs someone to listen. Local branches
can be visited during the day.
Helpline: 116 123
Every day, 24 hours
SMS: 07725 909090
Email: jo@samaritans.org
Survivors of Bereavement
by Suicide (SOBS)
www.uk-sobs.org.uk
SOBS offers support for those bereaved
or affected by suicide through a helpline
answered by trained volunteers who have
been bereaved by suicide and a network of
local support groups.
Helpline: 0300 111 5065
Every day 9.00 – 21.00
Email: sobs.support@hotmail.com
Cruse Bereavement Care
www.cruse.org.uk
Cruse supports people after the death of
someone close. Their trained volunteers
offer confidential face-to-face, telephone,
email and website support, with both
national and local services. They also
have services specifically for children and
young people.
Helpline: 0844 477 9400
Monday and Friday 9.30 – 17.00
Tuesday, Wednesday and Thursday
09.30 – 20.00
Email: helpline@cruse.org.uk
Contents

What may
be happening
When you are faced
with the sudden death of
someone, and especially in
the early days, there will be
several practical issues that
need to be handled.
This section has
information to help guide
you through these matters.
2
Section 2 What may be happening 15Help is at Hand
Contents

Letting people know
One of the first and hardest
challenges you could face is letting
others know what has happened:
these may be family, friends, work
colleagues, or neighbours.
You are entitled to tell people when you
are ready and to say whatever you want
about how the person died. Some say
that they found it helpful to be honest
from the start as it meant they didn’t
have to keep any secrets, or worry about
how and when the truth might one day
be revealed.
You are also entitled not to answer any
questions from other people if you don’t
yet feel able, or you feel their questions
are inappropriate.
You are likely to find that the people you
are telling could be at a loss about what
to say to you – and they may say or do
thoughtless things in their shock. It may
be difficult, but try not to feel offended
or let down by their first reactions.
Section 3 provides some guidance on
talking to and supporting children and
young people after a death by suicide.
Here are some things you could say:
[person’s name] has died…
…I’ll tell you more when I feel able to.
…It is too soon for us to talk about how
they died.
…I don’t want to say any more at the
moment.
…It looks like they might have taken
their own life.
…We cannot imagine what happened.
The police think they may have taken
their own life, but we don’t know yet.
… We think it was intentional. We
knew they had thought about it before
and we hoped that they’d find a way
through their problems.
Section 2 What may be happening16 Help is at Hand
Contents

People you may meet in the
first few days
You may have already met people
from the police and from the
coroner’s office. It can be really
difficult to have to deal with their
focus on finding out how the person
died. Even if the cause seems
obvious, they have to do their job
thoroughly. For some people, this
can feel intrusive and inappropriate
but, hopefully, the professionals
concerned will be kind and sensitive
when carrying out their work.
Police
The police need to make sure that no-one
else was involved in the person’s death so
they will have to ask questions to explore
how the person who has died was acting
in the days and weeks before their death.
You may have known that the person
had been struggling and unhappy; or their
death may have come as a complete shock.
They may ask you to help them confirm
the person’s identity, either by seeing
them and confirming who has died, or by
providing photographs. Occasionally, the
police may need to take personal items
away, but these will be returned. You
might want to note down the name and
contact number of the officer in case you
have any questions after they have gone.
Coroner and coroner’s officer
In England and Wales, sudden and
unexplained deaths are reported to the
coroner, an independent judicial officer
(usually a lawyer or a doctor) appointed
by the local authority and approved
by the Chief Coroner. The coroner may
decide to investigate, in which case the
death cannot be registered until this
is completed.
When a death is investigated by a coroner,
the coroner’s officer will contact the next
of kin, where possible, within one working
day of the death being reported, to explain
why the death has been reported and
what is likely to follow.
The investigation may take time, for
example in cases where there is to be an
inquest. You could speak to the coroner’s
officer about how to make funeral
arrangements and inform services about
what has happened, as well as any other
concerns and questions you may have.
More information about coroners and
inquests is provided on pages 19 – 23,
and at www.gov.uk.
‘The coroner’s officer came to see us
within a few days and she kept
in contact with us over the weeks
leading up to the inquest. She was
helpful and did what she could
to be kind, explaining to us what
the coroner needed and what the
next steps were.’
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‘The day she died the police took
away some of her things from
beside her bed and I remember
thinking, “No, I want everything
of hers, I don’t want you to
take anything”. But they were
really careful and we got
it all back.’
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In the days and weeks after
someone has died
The following information is
designed to give you some idea
of what practical things are likely to
take place in the days and weeks
ahead. Depending on the
circumstances surrounding the
death there may also need to be
some specific considerations.
Post-mortem examination
Sometimes the coroner will decide
to request a post-mortem examination
to be clear about how the person died.
The coroner will decide what type of
examination is most appropriate, but
the process usually involves an internal
examination of the organs carried out
by a medical specialist known as
a pathologist.
By law, the coroner is not required to
obtain your consent to this, but will give
you a reason for his or her decision.
Coroners will try to take account of your
religious and cultural needs while at the
same time ensuring they are acting within
the law when requesting a post-mortem.
Wherever possible the coroner’s office
will, on request, tell you when and
where an examination will be performed.
If the post-mortem examination can
establish the cause of death, a coroner may
decide the investigation is complete or that
further investigation is unnecessary.
Sometimes the pathologist may retain
and preserve small pieces of tissue, and
occasionally organs, of the deceased if
they are relevant to the cause of death
or their identity. In this case, the coroner
will notify the next of kin and ask what
they wish to happen to the organs or
tissue when no longer required. If you
are the next of kin, you can request that
tissue is returned, retained or disposed
of respectfully when the investigation
is complete.
The initial investigation
As part of the initial investigation,
the police and coroner have to gather
information about the person who has
died. This might involve asking you and
others who can help the investigation,
such as family and friends, questions
about how the person who died had
been acting in the days before their death.
You may also be asked questions about
whether the person had any mental
health problems. Your information may
be written into a statement and may
be read as part of the inquest. You can
request a copy of what you said.
If the person who has died left a note
or message, the police or coroner’s office
may need to take it away. If you ask, they
may let you have a copy and you can also
ask for the original to be returned after
the inquest.
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Sometimes the police may need to take
a personal item away to help them be
sure of the identity of the person who
died. Occasionally, they may want to
take away a mobile phone or computer.
They will return anything borrowed,
though this may be after the inquest.
You can expect to have access to all
documents and information held by
the coroner before the inquest, and
the coroner’s officer can help you with
this. Please do be aware that you may find
the contents of some of these documents
detailed and distressing.
Care of the body
While the initial investigation is
happening, the body of the person who
has died will usually be looked after in
a hospital mortuary. If you choose to
do so, you will be able to see the body.
Choosing to see the person
after their death
No-one can make the decision for you
about whether or not to see the person
who has died; what is right for one person
may not be right for another. Some people,
with the best and kindest intentions may
suggest you don’t view the body. They
may say ‘it’s better to remember them as
they were’. You may feel this is right for
you or you may feel you will not be able to
accept that they have died until you have
seen them and said goodbye.
Funeral directors are experienced at
supporting people who have been bereaved
and will be able to talk to you about
viewing the person who has died.
Arranging a funeral
Even if the inquest has not yet been
opened, you can talk to a funeral director
to start planning what happens next.
It is advisable to contact a funeral director
who is a member of a recognised trade
association, such as The National
Association of Funeral Directors. For
details, see page 67.
Following the post-mortem investigation,
even if the coroner decides to continue the
investigation, he or she must release
the body for burial or cremation as soon
as possible. If they cannot release the body
within 28 days then they must notify the
next of kin or personal representative of
the reasons for the delay.
The coroner will also issue a certificate of
the fact of death. This is an interim death
certificate that will allow you to make
arrangements for a funeral.
Families on low income may receive some
help to pay for the funeral; this Funeral
Payment will only be paid after the
funeral has been held and covers basic
costs. You can find out more from the
Benefits section of www.gov.uk.
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Inquest
An inquest is a public court hearing to
establish who has died, and how, when
and where the death happened. A coroner
must hold an inquest if it was not possible
to find the cause of death from the
post-mortem examination, if the death is
found to be unnatural, occurred in prison,
police custody or in hospital, or if the
coroner thinks there are grounds for
further investigation.
The inquest may be held with a jury,
depending on the circumstances of the
death. It is not a trial and its purpose
is to discover the facts of the death,
not to apportion blame.
The main inquest hearing should normally
take place within six months or as soon
as is practical after the death has been
reported to the coroner. Some cases are
more complex and the wait is longer.
The coroner is required to start the process
as soon as possible and this is known as
‘opening an inquest’. This is usually a brief
meeting in the coroner’s court, allowing
them to ‘adjourn’ (postpone) the full
inquest to a later date to allow sufficient
time for information to be gathered. You
are entitled to attend both the initial and
the full inquest and the next of kin will be
informed of the date.
Most inquests are open to the public so
other people, including the media, can be
there. You do not have to attend – unless
the coroner wants to call you as a witness.
Many people do not attend the first, brief
hearing but do attend the full inquest. The
coroner’s officer will be able to discuss this
with you. If you do wish to attend, it may
be possible for you to visit the courtroom
before the inquest begins so you can be
familiar with its surroundings.
Reaching a conclusion
After hearing the evidence, the coroner
will make the ‘finding of fact’ (who the
deceased was, when and where they died
and the medical cause of their death) and
the ‘conclusion’ (about how the person
came by their death).
This may be one of several conclusions
and all have to be established ‘beyond
reasonable doubt’. The most common are:
– ‘suicide’ (when the coroner is sure
that the person intended to take their
own life)
– ‘open’ (when the cause of death cannot
be confirmed and doubt remains as to
how the death occurred)
– ‘accidental or misadventure’ (where the
person died as a result of actions by
themselves or others that went wrong
or had unintended consequences)
– ‘narrative’ (when the coroner feels the
other conclusions are not right for these
circumstances and sets out his or her
understanding of the facts).
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‘Our grief was so immense that we
just switched into auto-pilot to get
through all the formalities. We had
it explained to us what needed to
happen, and we just got on with
getting through the funeral and
inquest. They were almost trivial
compared to dealing with the way
we felt. I have good family and a
few fantastic friends who did any
of the immediate things, and we
only got involved in decisions
when we needed to.’
Doug, whose son died
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The conclusion of the coroner can be
difficult to accept or it can come as a
shock. Some people, fully aware that the
person took their own life, are confused
when the conclusion is ‘open’ – it may
make it harder to talk about what you
believe happened. Others may be relieved
to have an ‘open’ or ‘accidental’ conclusion.
Some may find a conclusion of suicide
distressing. A narrative conclusion may
feel inconclusive.
You can ask for a copy of the post-mortem
investigation report and any other
documents used during the investigation.
These reports are detailed and you may
find them distressing. You may want to
ask a friend or someone close to go
through them in the first instance. For a
fee, you can also ask for a recording of the
inquest, or a transcript of what was said.
Sometimes an inquest will show
something could be done to prevent
future deaths. If so, the coroner must write
a report drawing this to the attention of
the organisation or person that may have
the power to take action. The organisation
must respond within 56 days, stating
what action it has taken. These reports are
sent to the Chief Coroner and published
electronically.
There are clear guides to the inquest
process on www.gov.uk, as well as
information on how to register a
complaint or lodge an appeal if you
are unhappy with any aspect of
the process.
If the person died while under the
care of mental health services
If the person died while an in-patient
or whilst under the care of a community
team, then mental health services are
likely to offer their support.
There will be an investigation (sometimes
called a Serious Incident Requiring
Investigation, a Serious Untoward
Incident, or similar) running alongside the
coroner’s inquiry. The aim will be to find
out if the death could have been prevented
and to learn for the future.
A member of the mental health services
team should make contact with you and
ask for your views to be added to the
investigation. You should be kept fully
informed throughout the process, unless
you ask not to be, and there should be an
identified person you can contact if you
have questions or concerns. You may want
to have your own legal representative at the
inquest, so you have someone who can
guide you through the process, give you
advice and ask questions. Having a legal
professional can also be valuable if you
want to challenge any decisions made or if
you are considering a compensation claim.
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If the person died in prison
or in detention
If the person died while being detained,
there will be an investigation into what
happened and whether they received
appropriate care. This may mean that you
speak to officials from the Prison Service
as well as the coroner’s officer. You will
almost certainly be assigned a Family
Liaison Officer from the prison staff who
will tell you what has happened and make
arrangements for you to visit the prison
or police cell if you wish. You may want
to have your own legal representative
present at the inquest. The charity Inquest
can offer support; see page 67 for their
contact details.
When the death occurs
away from home
The investigation, post-mortem
investigation and inquest all take place
in the area where the person died, not
where the person comes from or lives.
This may be difficult as it will mean that
you will have to travel to the inquest.
If you are the next of kin, the coroner’s
officer will do their best to help you
understand what is happening and when.
It can also be a little more complicated
and expensive to arrange for the person’s
body to be brought ‘home’ for the funeral,
and even more complicated if the death
happens in another country. There is
helpful information on www.gov.uk.
Child Death Overview Panel
When a child under 18 years dies,
for whatever reason, a process is
automatically started to check every
aspect of what has happened. This is
the responsibility of the Child Death
Overview Panel. Their inquiry runs
alongside the inquest, and its aim is to
protect other children and young people.
The Child Death Overview Panel reports
to the Local Safeguarding Children Board,
and all work with the coroner to
share information.
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What else may be happening
There are other issues that you may
also have to consider depending on
the individual circumstances of the
person who has died.
Visiting where they died
It may be that the person died at your
home, which can make continuing to live
there tough. It may help to ask a family
member or friend to stay with you for some
time. Or it could be that you move out,
even for a short time. It can be especially
hard if there is no alternative place for you
to go. On the other hand, it can be
comforting to be at home if there are also
positive memories.
It may be that person died somewhere else
and you may want to see where that was.
This could be difficult if the police are
investigating what happened, or if it is
unsafe to do so (for example, on a railway
line). If it is in a dangerous or inaccessible
place, you can ask the coroner’s officer
if they could help you see where the
death took place.
You may feel you want to place flowers
and messages at the place where the
person died, if it was outside the home.
This can be a way of expressing your grief,
but there is a danger that such memorials
may encourage other people to take their
lives at the same spot.
Final messages from the person
who has died
Many people die by suicide without
leaving a message. This can leave you
feeling hurt and increase your intensity
to try and understand ‘why’. If a final
message has been left, the words may
bring a measure of comfort; the person
having taken one last opportunity to
express their loving thoughts. Occasionally,
the message may cause pain and other
conflicting emotions if the person, in
their distress and despair, is angry or
accusatory.
Like the act of suicide itself, a final
message allows for no reply. Some people
find it helps to write a reply, either to keep
or later destroy. Some decide that it feels
right to destroy or erase any final message:
others choose to keep it.
It is important to remember words left
offer just a glimpse into what the person
was feeling at that very particular time,
and not what they represented throughout
their relationship with you.
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‘I have to walk where he died ten
to fifteen times a day. That brings
with it mixed feelings. Most days,
it means I am in and around the
places where we enjoyed happy
times together so it brings back
positive memories. Other days
I find it difficult, especially when
it’s coming up to an anniversary
or his birthday and all I want is
for him to be here with me.’
Lotte, whose brother died
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Informing services
When the coroner issues an interim
death certificate/fact of death document,
this will also allow you to begin to let
other people know that the person has
died (for example, banks, insurance
companies, benefit offices). There is a
checklist on page 32 to help you to think
about this.
Many banks, building societies and utility
companies (like gas and electricity) have
staff trained to make arrangements easier
for people who have been bereaved; you
can search on the organisation’s website
for a number for their bereavement team
or ask for this when you get through
on the phone.
Registering the death
After the inquest, the coroner will notify
the local registrar directly who will then
register the death from the information
the coroner provides. The coroner will
let you know that this has happened and
in most circumstances you will not have
to register the death in person. You will
then be able to get copies of the death
certificate..
Tell Us Once Service
After the death has been registered
(and in some cases when you receive the
interim fact of death certificate), you may
be able to use the ‘Tell Us Once’ service
if this is available in your area. The service
notifies any government department
that may have been in contact with the
person who died; for example, if they
were receiving any benefits or pensions,
or paying council tax and it can also
inform the tax authorities, DVLA, and
libraries to save you having to get in
touch with each of them individually.
Find out if you can use this service
at www.gov.uk/tell-us-once.
Life insurance
Some life insurance policies have a clause
(sometimes in the small print) that makes
the policy invalid if the person whose
life was insured dies by suicide within
a certain time after taking out the policy.
The companies that issue the policies
have trained staff who handle matters
after someone has died, and they will
be able to talk to you about this in
a sensitive way.
Bereavement benefits
You may be entitled to bereavement
benefits after someone has died. These
differ depending on your relationship
to the person who died, your altered
responsibilities since they have died
(for example, looking after children or
grandchildren) and what other benefits
you may be receiving already. For up-to-
date information visit www.gov.uk.
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Dealing with the media
For reasons that can sometimes be
hard to understand, a death by
suicide is often considered
newsworthy.
You may find yourself approached by
journalists and photographers for details
of your loved one and the circumstances
of their death. This can be particularly
true when the death has taken place in a
public place, or if it is a young person who
has died.
Despite the pressure that a journalist
can try to apply, remember that you do
not have to co-operate and you do not
have to say anything about the person
who died. Equally, you can ask the media
not to report the person’s death –
sometimes this is successful.
If media interest is expected, then some
families prepare a written statement about
the person who has died: both factual
information (their name, age etc.) and also
what they were like (what they enjoyed,
how they will be remembered etc). In this
way, it can give families the opportunity
to have a little more control about what
is said or written. The statement could
also include whether you are prepared to
comment or be interviewed now or later.
Before agreeing to speak to a journalist, it
is always wise to consider the possible
implications of making the information
public. There is no guarantee that the
media will use what you provide. They
may choose to do their own research
using information publicly available. This
could include taking photos from social
media accounts.
It is worth noting that once the media have
a photograph, it can be used at any time (for
example, in connection with a similar
event). There may be no preparation for
suddenly seeing a photograph of someone
you know reappear months after they have
died in connection with a different event.
Sometimes, appropriate media coverage
can feel like a way of sharing the life
of a person with a wider audience. Some
people choose to talk publicly about what
has happened as a way of remembering
the person, or to help raise awareness
of the issue of suicide to try and prevent
other deaths. Remember, you have a right
to decide what you feel comfortable with.
There are clear media guidelines issued
by Samaritans about how to report
appropriately on a suicide, and you should
complain if you feel these have been
broken: in fact, Samaritans’ communication
team can help you make the complaint
and offer you support.
You can also complain to the Independent
Press Standards Organisation if you have
been subject to intrusive enquiries or if you
are concerned that coverage may affect
other people’s safety. Occasionally, people
feel the person who died was unfairly
represented.
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‘Seeing my story laid out in
black and white, his face
smiling out at me from the
pages of the magazine, was
heartbreaking. But then, the
messages started to flow in
from readers who had read
our story and who had
suddenly realised they
were not alone in this.’
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Social media
An increasingly common aspect of
experiencing loss is the role of social
media. You may want to keep what has
happened private, yet versions of what
has happened may already be circulating
on the internet. This is one reason why,
although it is so hard and painful, it is
usually best to be honest about how
the person died.
You may want to post a message about
the death on the social media pages of
the person who has died. Before you do,
consider if there might be a more gentle
way of letting people know; it can be
very shocking to learn something online
when you have no support around you.
Consider also who will read it both now
and, potentially, in the future, and the fact
that they may not react with kindness.
After a death, social media pages are
also used as a place for people’s memories
and photographs of the person who has
died. Many people talk about the comfort
that sharing recollections can bring.
It can be a helpful way to continue to
mark birthdays and other important
anniversaries.
‘It’s brought me great comfort to be
able to share stories about her on
Facebook and to have other people
give me their reminiscences. There
have been times I’ve felt really sad,
but by being able to instantly tell
others that is how I am feeling and
to then hear back from my friends
has really helped. I’ve also learnt
about things that she did or said
that I never knew about, some of
which have brought a real smile
to my face.’
If you want to, you could use the social
media accounts of the person who died
to inform their contacts and, maybe to
establish a place for people to remember
them. Different sites, e.g. Facebook,
Twitter, Tumblr, Instagram have
different procedures for how to operate
or ‘memorialise’ (that is, leave untouched)
the account of someone who has died.
Handling these practical matters
The time after someone close has died
is the time when you may be feeling most
exhausted, confused and anxious. It is so
hard to understand what needs to be done
and even harder to do it. Accept any help
you are offered by people you trust – for
example, to produce and post letters, to
look up relevant phone numbers or to sort
through paperwork. Check what you
actually must do (for example, respond to
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any requests or questions from the
coroner’s office or Child Death Overview
Panel) and what you feel you have to do
(for example, tidying up, letting people
know) and use any energy you have on
the ‘musts’.
There are many professionals who
are there to help you through this time,
so talk to the coroner’s officer, your
funeral director, your GP or to one of the
helplines listed in section 6 about any
concerns you may be having, or to ask
them to guide you through the things
you need to do.
‘The human mind has a way
of protecting us in times of crisis:
when things get too much we close
down and blank off our feelings
and emotions, allowing us some
time to adjust and acclimatise. If
you take the pause in the storm to
make a short list of your priorities,
it may help you focus on the
important things while you work
through the pain and problems
in the months and years ahead.’
Chris, whose wife died
Contact details
After someone dies, it can feel as if
there is so much to think about and do.
The list on page 32 may help you consider
who you might want to contact. It focuses
on the professionals and organisations
you may have to be in touch with in
connection with this death rather than
your family and friends. Maybe a friend
can help find the numbers for you and
make some of the calls or send the letters?
On page 33 is a sample letter which you
could copy and complete for each contact.
Contents

Organisation Name/reference Contact details Informed?
Police officer/Family liaison
Coroner’s officer
Funeral director
Suicide Bereavement Liaison Officer
Registrar of deaths
Workplace (yours)
Workplace (person who died and their
national insurance number)
School/college (of person who died and/or
of any bereaved children/young people)
Job Centre Plus
Voluntary work
GP (theirs/yours)
Hospital/health services (hospital number)
Solicitor
Executor of will
Life insurance company
Bank
Building society
Mortgage provider/landlord/
housing officer
Pensions provider(s)
HM Revenue (tax office)
Car insurance
DVLA (driving licence)
Phone (mobile/landline)
TV/internet provider
Electricity/gas
Water
Passport office (passport number)
Dentist
Library
Hire purchase/loans
Clubs (social/sporting etc)
Social media accounts (Facebook,
Twitter, LinkedIn, Instagram etc.)
Other
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To whom it may concern
Name of organisation:
I wish to notify you of the death of:
Title
First name(s)
Surname
Date of birth
Address
Telephone
Email
Date of death
I understand that the person named above had dealings with your organisation.
Please amend your records. Thank you.
Their reference number/membership number for your organisation:
If you need more information, my details are:
Name
Address
Telephone (home)
(mobile)
Email
Relationship to the person who died
Signature
Date
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3
People with
a particular
connection to the
person who died
Some people will have
particular responses and
reactions to a death
by suicide depending on
their relationship to the
person who died.
This section helps guide
people with a particular
connection.
Section 3 People with a particular connection to the person who died34 Help is at Hand
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Partners
When your partner dies by suicide, it may
feel as if you and your life together have
been rejected. You may ask unanswerable
questions such as: ‘wasn’t I enough
reason to stay alive?’. It may be so hard
to remember the good parts of your lives
together because a death by suicide
seems to wipe out the positive memories,
at least for a time.
‘I’ll never understand – how could
all that love we had not have been
enough? How could death seem
preferable to that…to me?’
If the death was unexpected, you
are likely to be feeling as if the ground has
disappeared from under your feet. If
you have been supporting your partner
through mental ill health or previous
attempts for a long time, there may
be confused feelings of frustration,
exhaustion and relief.
People whose partner has died by suicide
sometimes say the manner of their death
can make others treat them in a very
different way, as if they were ‘tainted’
or to blame for what has happened. This
can sometimes be the case with a partner’s
relatives who are, of course, also grieving.
If you and the person who died have
children, you may feel extremely hurt
and angry on their behalf.
The death of an ex-partner can hurt
unexpectedly. You may feel you are not
entitled to grieve – but that won’t stop it
happening. You shared parts of your lives
together and you are allowed to grieve for
the person you knew.
Your reasons for grief might not be easily
recognised by others. Some find themselves
excluded from funeral arrangements
and support, either deliberately (for
example, because they were in same sex
relationships that their families have
felt unable to accept) or unintentionally
(because your connection was unknown
and had perhaps been kept secret from
your partner’s family).
‘An entire life together – friends,
the flat, the cat, putting out the
bins – yet I wasn’t even seen as his
next of kin.’
Stephen, whose partner died
Section 3 People with a particular connection to the person who died 35Help is at Hand
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Parents
For any parent to have a child die –
whatever their age, whatever the cause
– is devastating. It seems to break the
‘normal’ rules when a child dies before
their parent. People talk about the fierce
pain of not being able to hold their child,
of not seeing them grow up and share
their lives, of the loss of their dreams
for their child’s future.
Parents can tear themselves apart with
questions such as ‘why?’; ‘what could
I have done to stop this?’; ‘why didn’t I
notice?’; ‘if only...’. You may feel that others
are judging you – and your child – in a
way they would not if your child had
died in other ways. Even if your child had
grown up and left home many years before
their death, you may endlessly wonder if
there was anything you could have done
that would have changed what happened.
‘As his mum, I felt responsible
for his death; that I should have
seen his inward struggle and that
I had missed the signs. The battle
to deal with the intensity and
complexity of his death hit our
family and whole community
with the ferocity and fallout
of an atom bomb.’
Parents may grieve in different ways.
Whilst one may find it impossible to talk
about what has happened, seem unmoved
and keep themselves busy, another may
need to talk, to cry and to express feelings
and pain. This may lead to a sense of being
estranged from each other at a time when
you most need each other’s support, and
may lead one parent to think that the
other does not care. Single or separated
parents may feel very alone and
unsupported.
Parents whose adult child has died
by suicide sometimes feel they have
to support their child’s partner and any
children first, and put their own grief
‘on hold’. Parents can feel responsible
for their child causing pain to others.
It can be especially difficult to support
any other children while you are grieving;
you know they need you but you may
feel you have nothing left to give. You
may end up hiding your feelings and not
talking about the enormity of what has
happened. Parents bereaved by suicide
worry that their other children will
also consider suicide, which can result
in becoming super vigilant and
over-protective.
If you are a parent whose only child has
died, you may wonder how you now
define or describe yourself. One parent
described it as being ‘a mother without
a child’. It may make answering the
question ‘do you have any children?’
very challenging. The Compassionate
Friends have an online message board for
childless parents (see page 61 for details).
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‘When he was five, my youngest
son’s questions changed from “why
did Daddy die?” to “how did Daddy
die?”. As he played with his cars on
the floor, I cried into the sink of
dishes I was washing and I started
to tell him the truth. When he
turned 18, he thanked me for telling
him the truth about his father’s
suicide. He said he now realised
how difficult it must have been,
but if I hadn’t told him the truth
he would have lost his relationship
with both parents that night.’
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Children and young people
For children of any age, the death of
a parent by suicide brings particular
challenges. They are likely to feel
abandoned and it can be very hard for
children to avoid feeling that somehow
they weren’t enough of a reason for
their parent to keep living.
Some who have survived an attempted
suicide explain reaching a point when
desperate despair removed their ability
to see anything beyond an end to their
mental anguish; and a feeling those
they love and care about will be better
off without them.
Talking to children about how the person
died will depend on the child’s age or level
of understanding.
If there are young children who have
lost a parent or sibling to suicide, a natural
response is to want to protect them from
knowing what has happened, and to
think up an alternative explanation for
the death. However, because of the
likelihood of overheard conversations,
media coverage, gossip and visits from
the police, it is hard to keep the cause of
death a secret. It is better for children to
hear the truth from people who love
them than from someone in the
playground or on social media: this is
a time when they need to feel there are
people they can trust.
Talking about what has happened
is a chance to answer any questions
(within the limits of their age and level
of understanding) and to check that they
have understood what has been said. It is
also a chance to reassure them they were
not to blame. Ideally, a parent would be
the best person to tell the child what has
happened – if this is not possible, ask
someone they trust to explain what
has happened.
If the child has already been given a
different explanation for the death,
it is possible to go back and change it.
For example you could say something
like: ‘You know I told you that your dad
had an accident and that is why he died.
Well, I’ve been thinking about this and
I would like to tell you a little more about
how he died. I didn’t know what to say
when it happened, it was such a shock.
Now I’d like you to know what actually
happened that day.’
You may be wondering whether children
should view the person’s body or whether
they should attend the funeral. These
decisions will depend on your knowledge
of the child’s level of understanding.
Children and young people appreciate
being given the information to make
a choice.
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‘It was so hard to tell them that
their dad had killed himself.
I tried to avoid it, said he’d had
an accident, but how long could
I keep that up for? I thought they’d
understand better when they
were older, but how old? I can’t
understand it and I’m an adult
– why do I think there is a magic
age at which it’ll be OK for them
to know? Then I realised I was
just trying to protect myself but,
actually, more than ever they
needed to be able to trust me.
Turns out they’d guessed
something wasn’t right all along
and they just wanted me to be
honest so we could talk about
it together.’
If children wish to see the person’s body,
and you feel this is appropriate, prepare
them in advance for what they will see
and suggest they bring something (e.g. a
flower, a card) to leave with the person.
If they decide to attend the funeral,
consider offering them a role (e.g. choosing
some music). Child bereavement services
will offer guidance on these decisions:
there is a list of relevant organisations
on pages 61 – 62.
Children and young people will have
the same range and intensity of feelings
as adults but may need help identifying
and expressing their emotions. It may
be the first time that someone they
know has died and even the concept
of death is new to them. Understanding
suicide can be overwhelmingly difficult
and confusing.
They may find it very hard to cry: it
doesn’t mean they aren’t as distressed
as someone who can’t stop crying. The
way children grieve is often described
as ‘puddle-jumping’: moving rapidly
from great distress to physical activity,
for example. This is normal.
Some emotions can be strongly felt by
children and young people depending
on their age and level of understanding.
It is common for a child who has been
bereaved by suicide to feel that they were
in some way to blame – for something
they did or did not do; or something they
said or did not say. Giving regular
reassurance is important.
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Young people may become extremely
angry – with the person who died,
with other members of the family, with
themselves. Grief can put a great strain
on relationships and young people may
fall out with members of the family or
with friends. It is also very natural for
a child to be scared that someone else in
the family may also die by suicide. If you
can, reassure them. You could say
something like: ‘I know I have been very
upset, angry and shaky since your Dad
died but I am not going anywhere. I will
get upset, because I am still so sad that he
died, but it does not mean I will die the
way he did.’
It is natural to be afraid that affected
children will grow up believing that
suicide is an option. Making it clear that
talking about what has happened is
allowed, and that it is helpful to share how
you are feeling is important. It also helps
to explore with them alternative ways
of coping with difficulties.
Children may also appreciate being
helped with how to answer questions
from others: their friends may be very
direct and inquisitive. Help them find
something they are comfortable saying,
for example: ‘My sister died at the
weekend. It is very sad. It was suicide.
Please don’t ask me for any more
information. If I feel I can talk about it,
sometime, I’ll let you know.’
Some young people may find it easier
to talk and may want to say something
like: ‘Please don’t avoid talking about your
father just because of what happened to
mine. It’s tough but I’d rather we talked
about it.’ It may be that other young
people, in person or through social media,
ask intrusive questions; it can help to have
a sentence ready such as: ‘Thanks for
being interested, but I’m not going to talk
about it so please don’t ask me.’
If the person who died was a friend,
young people may need intense support;
they may have shared things together and
they will wonder if there was more they
could have done. Their friend may be
someone they knew online and other
people may not understand the intensity
and importance of that connection.
It can help if young people know there
are places (such as support organisations,
school counsellors, helplines) where they
can talk about their feelings, as sometimes
they may struggle to share their thoughts
with other members of the family.
Contents

It is important that children and young
people get the right support at school
or college. Some places can be very
understanding and supportive. When you
call to inform the school or college what
has happened, ask if there is someone on
the staff with a particular responsibility
for supporting students who have been
bereaved and try to speak to them. One
of the organisations on page 65 could help
you – and help the school– know what
to say about the death and how school or
college can help. Samaritans has a service
called Step By Step, which supports
schools after a suicide.
Several child bereavement services (both
national and local) can guide you on
supporting children bereaved by suicide.
Some of these have particular
programmes of support, such as groups,
for children and young people who have
been bereaved by suicide. See the list of
organisations on page 62.
Siblings
If your brother or sister dies, you
immediately lose someone who you
have grown up with, laughed with, argued
with, and with whom you share a lot of
memories. You could feel you should have
protected them, or you may feel really
hurt that they did not turn to you for
support, especially if you are the eldest.
If you have had a troubled relationship,
you may feel as though you are left
with unresolved issues.
‘He was my baby brother. I don’t
know why he couldn’t talk to me.
As many teenagers do, he’d often
stay up late, playing his music
and at times he’d come in and talk
to me. I was there that night and
I often think why didn’t he come
and see me and tell me about
how he was feeling.’
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‘At the time of my brother’s death
I was only ten years old. I had
never experienced loss, and suicide
was certainly not something I
was aware of. Straight away I was
looking for someone to blame,
looking for a reason why my
big brother would have made that
decision. I was confused, lost and
lonely. The one person I wanted
to talk to had been taken away.’
Matthew, whose brother died
Contents

Not only do you have your own grief and
confusion, but you can feel responsible for
helping to support your parents with their
grief too, and also feel that you have been
given additional responsibility for looking
after your parents as they age. You may
also find people enquire after your parents
without recognising that you are also
grieving. Sometimes, it may feel as if you
have lost all your family at once because
your parents withdraw from you into their
grief, and it can be hard not to blame the
person who has died.
It can be helpful to talk through how
you are feeling with your wider family
and friends to get their support.
‘I often think (she) would have
loved this and that as things occur.
She would have been an important
person on my wedding day and in
my children’s lives. Her loss has
made me more conscious of my
children and their well-being…
it can still make me weep when
I think about it, to have lost such
a kind, beautiful and funny
friend to suicide.’
Friends
Most people who have died will have
friends with whom they have shared many
experiences and with whom they feel
closer than they do with some of their
family. As a friend of the person who died,
you may sometimes feel that your grief and
needs can be overlooked and that it is
difficult to get your voice heard or obtain
support. It can be hard to find yourself in a
secondary role after the death, and having
little or no involvement in planning the
funeral or other arrangements. You may
also have particularly intense feelings to
deal with if you are the person who knew
how low your friend was feeling. Maybe
they knew things about you that no-one
else did – and now, no-one does.
Friends can sometimes feel that they are
not ‘entitled’ to any support after someone
dies. It is important to remember that
what matters is how this loss affects you,
not whether you were related to the person
who died. If you are grieving, you deserve
to be supported in your grief, and the
organisations listed in section 6 will do
their best to help.
Contents

Older people
Older people may grieve for the person
who died and for the grief being felt by
other family members. Or they may feel
they should not express their grief, feeling
it is in some way ‘less important’ or that
they need to ‘stay strong’ for others in
the family. This may complicate
communication within the family.
Some older people may remember when
suicide was a criminal offence (before
1961) and may, therefore, feel a deeper
sense of the stigma that can accompany
a death by suicide.
Older people may be at risk of developing
depression or having their physical health
suffer after a family death by suicide and
yet be reluctant to seek medical help or
support. It is important to remember you
are experiencing something very tough
and your doctor is there to help. Age UK
have a useful leaflet about ‘Emotional
Health and Wellbeing’: (see page 62 for
details) and some local branches offer
bereavement support.
People with learning
disabilities
People often underestimate the capacity
of a person with learning difficulties to
feel grief and understand death. Your
knowledge of the person with learning
difficulties is likely to help you to know
best how to support them in dealing
with new experiences. It can feel
particularly difficult if the person who
died was one of the people who could
best understand them and their needs.
Sometimes, because people may not be
able to express their grief in the usual
ways, those around them may assume
they are not grieving when they are
actually feeling distress and pain.
Any death can be a difficult concept to
convey, and the idea of a death by suicide
may be even harder to understand. Simple,
clear, repeated explanations of what has
happened will help; our language around
death can be very confusing. People
with learning difficulties may struggle
to understand concepts such as ‘lost’
or ‘passed away’ and may prefer a more
literal explanation such as ‘died’.
It can help if people with learning
disabilities are included in any rituals
such as the funeral, with a special role,
for example, choosing a song or carrying
some flowers.
There is helpful guidance available from
Mencap and the Foundation for People
with Learning Disabilities. You’ll find
links to their resources on page 64.
Contents

‘I felt I had to stay strong to
support the rest of my family,
especially my heart-broken
son, my grandchildren and
great grandchildren. But I also
had my own pain to deal with
as she had been like a daughter
to me for 45 years.’
Joan, whose daughter-in-law died
Contents

When you have been
affected by the suicide of an
acquaintance or stranger
Any individual death, especially a death
by suicide, can affect many, many people,
like ripples on the surface of a pond.
Many people are sad and distressed after
a death by suicide, and you don’t have to
be a family member or friend of the person
who has died to be deeply affected. For
instance, you may be one of these people:
– Work colleague (including ex-work
colleague, fellow volunteer)
– School, college or university student
or staff
– Social media contact (e.g. Facebook
friend, Twitter follower) – just because
your contact was through the internet,
it doesn’t mean it wasn’t important
– Health professional (e.g. nurse,
mental health staff, doctor, counsellor)
– you may have developed a very close
relationship to the person, especially
if you supported them through crises
– Emergency services (e.g. paramedic,
ambulance, fire, police, staff) – you may
have been first on the scene and tried
to save them
– Police and prison staff – you may have
had to break the news to a devastated
family or you may have found the
person who died
– Railway staff and British Transport
Police – you may have tried to prevent
the death or may have needed to
handle what happened afterwards
– Passers-by – you may have witnessed
the death, or seen the immediate
aftermath.
‘I have been first on the scene after
a number of suicides and they have
affected me deeply. I recognise
each time that it’s the start of
significant grief, pain and guilt for
the deceased’s loved ones. I find
myself often reflecting on the
words: ‘They died on the battlefield
of their own personal conflict but
those left behind carry the burden’.’
Anna, paramedic
It may also be that the impact of this death
has brought other deaths you may have
experienced previously more sharply into
your mind. You may wonder if there was
something you could have done to have
prevented this person from dying.
Because, as a society, people are still
learning how to respond to those who
have been bereaved, you may find that
your distress is not noticed. That does
not mean it should be ignored.
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It is important to recognise you are
entitled to talk about how you are feeling
and to receive support. The organisations
listed to support families and friends can
also offer support to you.
The role of culture and faith
Some people bereaved by suicide benefit
from the help and understanding of their
community. Spiritual support can make a
significant difference in dealing with the
emotional distress.
There are some cultures and faiths with
strong views on suicide that may
complicate grief and mourning for those
bereaved by suicide. You may feel yourself
excluded from your community. For some
people bereaved by suicide, the fact that
their religion does not seem to join them
in loving and respecting the person who
died becomes a factor in their leaving that
faith. It can be particularly hard when
your personal faith opposes suicide.
People in this position have said that they
feel certain that their God understands
and loves the person who died, even if
other believers find that hard to accept.
You may find spiritual support in
unexpected places; for example, through
support groups for those bereaved through
suicide, online or through an interfaith
or different faith bereavement group.
‘Without the kindness and prayers
of our church, I don’t know how my
family would have coped with the
enormous pain and suffering of
losing three members of our family
to suicide. I’d say to other families
who become bereaved to seek out
people to have around you who
will show you compassion.’
Esther, whose great aunt,
aunt and cousin died
Contents

Talk to someone now
If you want to talk to someone
about how you are feeling then
these organisations can help.
You’ll find listings of other relevant
organisations in section 6.
Samaritans
www.samaritans.org
Helpline: 116 123
Every day, 24 hours
SMS: 07725 909090
by Suicide (SOBS)
www.uk-sobs.org.uk
been bereaved by suicide, and a network
of local support groups.
Helpline: 0300 111 5065
Every day 9.00 – 21.00
www.cruse.org.uk
young people.
Helpline: 0844 477 9400
Monday to Friday 9.30 – 17.00
Tuesday, Wednesday and Thursday
09.30 – 20.00
Winston’s Wish
www.winstonswish.org.uk
Winston’s Wish offers support and
guidance to bereaved children and
families.
They have produced Beyond the Rough
Rock, a booklet on supporting a young
person or child bereaved through suicide,
and can provide information on children
seeing the body and attending funerals.
Helpline: 08452 030405
Monday to Friday: 09.00 – 17.00,
Wednesday also open 19.00 – 21.30
Email: chris@winstonswish.org.uk
Contents

Helping someone
who has been
bereaved
Most of this guide is
directed at those who
have been directly
affected by suicide but
this section is for those
who are supporting
the bereaved.
4
Section 4 Helping someone who has been bereaved 49Help is at Hand
Contents

My relative or friend
If a member of your family or a friend
has been bereaved by suicide, they are
going to need love, kindness and support.
However, it can be very hard for a
bereaved person to explain how they are
feeling and to ask for help. They may tell
you that they are fine when actually they
are not. People who have been bereaved
by suicide say that regular offers of help
and support and making yourself
available to listen or talk are invaluable.
You may want to provide offers of practical
help: support to do their shopping or drop
by with a cooked meal. Even a simple text
to let the person know they are in your
thoughts can be really appreciated.
The key things – as with any loss – are
to let your relative or friend talk and for
you to listen without making judgments.
Sometimes, people bereaved by suicide
say that they find that many people find
it very awkward to talk about what has
happened. This can leave the bereaved
person feeling even more isolated.
So making sure they understand that
you will be there for them will be
very helpful.
‘I needed people to say the same
things they might have said if she
had been a sister or had died in an
accident: that they were sorry, that
they would listen, that they were
there for me. No-one did. I think
they were – still are – scared to
talk about suicide and thought it
was best not to mention my friend.
It’s as if she is best forgotten
– and she did die a long time ago.
But I haven’t forgotten her.’
Di, whose friend died
People bereaved by suicide may have
many questions running through their
heads and the most difficult are: ‘why
did this happen?’ and ‘could I have done
something to stop it?’ Your friend or
relative may want you to tell them that
they were not to blame – and sometimes
they may need you to let them express
their feelings of guilt and responsibility.
Sometimes they may want to cry
without being told to stop, or they may
simply want you to spend time with
them. People usually appreciate hearing
others’ memories of something the
person did or what they meant to you. It
may be hard, but try not to focus only
on the death, but also on when they
were alive and enjoying life.
Section 4 Helping someone who has been bereaved50 Help is at Hand
Contents

how they died and to give colleagues
hints about what would help. For example,
you could tell all staff something like this:
‘Xxx is coming back on Monday. Most
of you will know that his daughter (name)
died a month ago. Xxx wants everyone
to know that (name) took her own life.
As you can imagine he and his whole
family are reeling with shock and grief.
He has asked me to tell you that he doesn’t
mind people expressing their condolences
but would prefer not to be asked about
the details of what has happened.’
Equally, your colleague may not want
to disclose this information. Either way,
it is important to respect their wishes.
People bereaved by suicide often
appreciate colleagues acknowledging
what has happened, even very simply: ‘I
was so sorry to hear about your daughter’,
rather than having it ignored completely.
No bereavement follows a neat pattern
and bereavement by suicide can be
chaotic. It is possible your colleague
or employee may need time off in a few
months’ time, or around the anniversary
of the death – even in a couple of
years’ time.
If there are children or young people
in the family, they will appreciate it if
you acknowledge that they are grieving
too. Children sometimes report being
told to ‘look after your mum’ when they
need support themselves.
You may find it too hard to hear some
of the things that your friend or relative
feels they need to say. You could suggest
they may want also to talk to some of
the organisations that offer support and
for you to keep talking together about
the other aspects of what has happened.
It may be that you could help them
to go and speak with their doctor or
to attend a support group.
You could also make a note of particular
dates (e.g. the birthday and the date of
death of the person who died, Father’s
Day or Mother’s Day) and remember
to mark and acknowledge these in the
years to come.
My work colleague or employee
Someone who has been bereaved
through suicide may feel aware of the
stigma associated with a suicide and find
it difficult to return to work into what
may seem like the spotlight of people’s
attention. It may help to ask them
beforehand what they would like people
to know about the person who died and
Section 4 Helping someone who has been bereaved 51Help is at Hand
Contents

It is likely that, for some considerable
time, they will find it difficult to
concentrate or function as they have
in the past; they may lose confidence in
their ability to perform even simple tasks.
Alternatively, they may want to work
themselves to exhaustion to avoid
thinking about what has happened.
It would be helpful to all staff, especially
if it was a member of staff who has died
by suicide, to be reminded of the support
available to them within or beyond the
workplace (for example, if your workplace
has an Human Resource department or a
link to an employee assistance programme).
The Advisory, Conciliation and Arbitration
Service (ACAS), has guidelines for
employers called ‘Managing Bereavement
in the Workplace’ and Samaritans also
offers information and training. Contact
details are provided on page 64.
My student
The death by suicide of any member of the
school or college community – student,
relative of the student or member of staff
– needs to be taken seriously and
responded to appropriately. You may find
that young people react in different ways:
some may find it hard to talk, some may
find it hard to stop crying. Young people
appreciate staff acknowledging what has
happened, even very simply: (‘I was so
sorry to hear about your brother’) rather
than having it ignored completely.
Schools vary in what they can offer, but
they should try and have available a range
of options for support, from one-to-one
conversations to group activities. It is
important to make sure there are male
members of staff in the mix, and
physical activity is offered, as well
as talking support.
The fear and stigma around suicide can
be particularly strong within a school
or college, especially if a young person
has died. Staff may fear some imitative
reactions and because of that, avoid
talking about what has happened. This
may be the response that is most likely
to put both the bereaved young person
and others at risk.
If the person who died was a student’s
parent or carer, the student will need
a lot of support and understanding as
they try and keep going with their studies
while their head is full of questions and
whirling emotions. They may be feeling
deeply hurt and rejected as well as
desperately sad and they will bring these
feelings with them to school or college.
Your school will, hopefully, have a
bereavement strategy that includes
supporting any students who have
previously been bereaved for whom this
event brings additional feelings and
memories. Local child bereavement
services or the organisations listed on
page 65 will be able to advise you on
supporting the whole community.
Samaritans has a service called ‘Step
By Step’ which supports schools after
a suicide.
Of course, as a member of staff, you
may also be affected by the death and
it may remind you of previous losses.
Make sure you have sufficient
support too.
Section 4 Helping someone who has been bereaved52 Help is at Hand
Contents

Getting
through and
facing the future
Rebuilding your life can
seem an enormous
challenge.
This section has advice
from people who have
been bereaved by suicide.
5
Section 5 Getting through and facing the future 53Help is at Hand
Contents

Taking care of yourself
After someone dies, it may be that you
look after everyone except yourself.
This can be especially true after a death
by suicide, partly because the world has
been shattered around you and partly
because you feel you can’t allow others
to look after or support you. Some people
have said, after a death by suicide,
they feel that they are not ‘entitled’ to
sympathy. Or you may be the type of
person who has a reputation for ‘coping’
and it is important to you not to show
the world how you are feeling.
It can sometimes be tempting to become
very busy, and to exhaust yourself with
tasks so that the tiredness can blot out
some of the pain, even for a moment
or two. You can become so busy trying
to protect others, such as your children,
that you don’t protect yourself.
Taking care of yourself may mean time
spent in the company of friends with
whom you can be open, or it may mean
choosing to be alone: and you may want
different things on different days. It is
important to recognise your needs and to
make sure you care for them.
‘It’s like they say on planes – put
on your own oxygen mask before
you look after others. I found
I had to take a few moments for
me or I’d have gone under and
been no help for anyone.’
Finding a listener
People who have been bereaved by suicide
say that the most helpful thing is to find
someone (or more than one person) who
can listen. They may not be the most
obvious people – friends may not be as
easy to talk to or as available as you might
hope. Look out for people who will simply
listen and let you ‘be you’.
If friends and family seem to struggle to
know how to support you, or if you find it
more helpful to talk to someone who does
not know you, consider calling or emailing
one of the organisations listed in section 6
where you will find people who will
listen to how you are feeling.
Having a listener who is on your side
does not mean you have to talk to them
about how you are feeling. Sometimes
their best support may be doing something
alongside you in silence such as going
for a walk or watching TV.
‘After my son died I found it really
difficult – I felt I had failed as a
father and a husband. My
‘practical’ self was telling me I had
to fix the situation for my wife and
two other sons. I was scared to talk
about me and thought I would be
perceived as weak and not able to
care for my family in the way they
needed me to. I had some very dark
times, but with time I realised it
was the exact opposite – talking
Section 5 Getting through and facing the future54 Help is at Hand
Contents

that, to support people, and they will do
all they can to help people attending for
the first time to feel accepted, less isolated
and under no pressure to talk about
their experiences.
Some people might prefer not to attend
a group and instead find support in other
ways, and some people might choose to
wait a while before going along.
‘As I left my first support group
meeting for people bereaved by
suicide I felt like a huge weight
had been lifted off my shoulders.
I knew that I wasn’t alone’.
Additional support
You may feel you need or would like some
professional support. Some of the mental
health organisations listed on page 65
can support you. You could also ask your
GP if counselling is available through
the NHS. It is worth asking if it is possible
to see someone who has some experience
supporting those bereaved by suicide.
Try and avoid saying to yourself ‘I’m
not ill, I’ll be fine, I don’t need any help’.
Losing someone through suicide is
unbelievably tough. It is not a sign of
weakness to have to ask others to help
you through this difficult time.
about how I was feeling made me
stronger and more able to deal with
what had happened. I would say to
anyone that it’s essential to talk to
someone, be it a friend, family,
someone at work, or your GP, about
how you feel – it does not make
you any less of a man to do so.
Losing my son will never change,
but I now know that talking makes
me better equipped to cope.’
Dean, whose son died
Meeting others
Some people who have been affected by
suicide find it helps to connect to others
who have been bereaved by suicide. It may
be helpful to learn about their feelings and
to feel less isolated. This could be through
reading articles or books by bereaved
people or by attending a support group
for people who have been bereaved by
suicide. You can find out what support is
available near you on page 60. Groups
do not exist in every part of the country
at the moment but telephone support is
available and there are online forums
and message boards run by many of the
organisations we have listed.
It may be daunting to imagine walking
into a room and joining other people who
have been bereaved or affected by suicide.
Some people fear they will not be able
to face other people’s pain. However,
support groups are designed to do just
Contents

Helping others
Some people who have been bereaved by
suicide may feel they want to get involved
in helping others.
You may find you would like to add your
support to one of the organisations that
work to reduce suicide. Some of these are
particularly aimed at supporting young
people to find resilient ways of handling
overwhelming feelings. Some provide
support to those who are thinking
of suicide. Some provide training to
doctors and teachers to help them better
identify those who may be at risk of
suicidal thoughts.
Or, in time, you may feel that you could
support others by volunteering for one
of the support organisations offering
support to those bereaved by any cause
or particularly suicide. You may also be
willing to share your story publicly to
raise awareness of suicide and encourage
others to get help or to get involved with
suicide prevention work.
It can feel as if you have to do something
in order to make some tiny bit of sense
out of what has happened: action can
be comforting. However, it is also very
understandable if you feel that you cannot
handle anything to do with suicide or
other people’s grief.
‘I think many living with loss know
of nothing more powerful, as a
force for healing, than to share
with others bereaved by suicide
and to know that we are not alone.’
David, whose son died
Anniversaries
There may be days when it is especially
difficult to deal with what has happened.
These might include: the birthday of
the person who died – and your own
birthday; the anniversary of the day
they died – and maybe of the funeral;
Father’s Day or Mother’s Day; and
occasions such as Christmas.
‘Three years ago, the day after
my birthday, a close friend took
his life. At first, I considered
cancelling my party, but then
went ahead, bringing friends
together in a safe, loving
space. Each year, around my
birthday, I know I’ll always make
time to remember him and
celebrate his life.’
Anj, whose friend died
Contents

‘If you’d have told me weeks before that
this would happen, I would have been
fairly certain that I would have been
unable to cope, that my own death
would have been the only solution to
unbearable grief. But it didn’t turn out
that way. It is an exhausting, painful
and long process, but it is possible to
enjoy life again. Slowly, we have found
we have survived and the sun has
come back into our lives.’
Dick, whose son died
Contents

may switch between these on an hourly
basis: this is natural. Sometimes it can
feel as if grief takes over.
But people bereaved by suicide report
that one day, perhaps against expectations,
you may find that there is space for
something else – a plan, a hope. And one
day, maybe there is a little more space.
It isn’t so much that your grief is growing
smaller; it’s that you are growing around
the grief.
‘Time allowed hope to enter back
into our lives like a long lost friend.’
There will be days when on waking up
you will forget what has happened – and
feel guilty for having done so. Then there
will be days when, for a while, you can
laugh with a friend, enjoy a programme on
TV or admire a view.
And one day, you will find that you
remember and think more about the life
of the person who died than about how
they died. You won’t forget that, but it
will seem less vivid than who they were
and what you shared with them while
they were alive.
‘You feel like you are in the eye
of the storm. But that does pass.
You can rebuild your life.’
Sometimes people say the first time
these come round is the worst, others
find it isn’t until future anniversaries
that it hits home that the person won’t be
able to share these days again. These days
will always have a special resonance
and it may help to find a way of marking
them. This may be something as simple as
lighting a candle, or visiting a place that
has a connection for you to the person
who died. Or it could be bringing out the
photo album and telling stories while
eating their favourite food and listening
to their favourite music.
‘It’s been six years now, and I mark
the anniversary of her death by
always being with my daughters,
doing something together that she
would have enjoyed. And on her
birthday I do her favourite walk to
see the view that she so loved. It
helps me having these rituals.’
Facing the future
We’re not going to tell you how you
should grieve; if anyone tries to do so,
you can remind them that everyone
grieves differently. Grieving for someone
has a definite start point but no definitive
end point. The truth is, you will always
carry what has happened inside you.
You may find that some days all you
can think about is the loss and some days
you are able to do some tasks or think
a little about your next steps in life. You
Contents

Help and support We have listed some
organisations and resources
to help you. Some offer
helplines and forums to
share your feelings with
people who understand.
Some offer more practical
support and information.
6
Section 6 Help and support 59Help is at Hand Section 6 Help and support 59Help is at Hand
Contents

Helpful organisations
There are people available to help;
who will accept how you are feeling
and recognise the difficulties that
you are facing. There are also
organisations that can give you
some support in the practical
issues that arise.
All of the information was correct
at the time of printing but you
may need to check.
Help is at Hand is not responsible for, nor
endorses, the information and advice of
the organisations listed.
Support in a crisis
Samaritans
www.samaritans.org
Helpline: 116 123
Every day, 24 hours
SMS: 07725 909090
Bereavement support after
a death by suicide for adults
by Suicide (SOBS)
www.uk-sobs.org.uk
been bereaved by suicide and a network
of local support groups.
Helpline: 0300 111 5065
Every day 9.00 – 21.00
www.cruse.org.uk
young people.
www.facingthefuturegroups.org/
Facing the Future is a new local support
group service for people bereaved by
suicide run by Cruse Bereavement Care
and Samaritans. Check the website for
details of available groups.
Helpline: 0844 477 9400
Tuesday, Wednesday and Thursday 09.30 – 20.00
Section 6 Help and support60 Help is at Hand
Contents

www.supportaftersuicide.org.uk
A website with details of organisations who
offer support to people bereaved by suicide
and information about relevant resources.
The website is provided by the Suicide
Bereavement Support Partnership, an
alliance of organisations with a focus on
providing timely and appropriate support
to everyone bereaved or affected by suicide.
The Compassionate Friends
www.tcf.org.uk
The Compassionate Friends support
people when a child of any age dies
through any cause. They have local support
groups and online message boards with
special sections for those bereaved by
suicide and childless parents.
Helpline: 0345 123 2304
Every day 10.00 – 16.00 and 19.00 – 22.00
Console
www.consolecounselling.co.uk
Console supports both people at risk of
suicide and those who have been bereaved
by suicide. Currently based in London
(and Ireland).
Helpline: 020 7821 8865
Email: info@consolecounselling.co.uk
If U Care, Share Foundation
www.ifucareshare.co.uk
If U Care Share Foundation provides
practical and emotional support to people
bereaved by suicide. It also offers training
in suicide prevention and support to young
people at risk of suicide around North East
England. It is run by people who have
experienced a loss by suicide. The Road
Ahead is a free resource available on the
website that is written by people bereaved
by suicide giving their perspectives of
dealing with the daily impact of loss.
Helpline: 0191 3875661
Email: share@ifucareshare.co.uk
Bereavement support for
adults supporting children
and young people
Winston’s Wish
www.winstonswish.org.uk
Winston’s Wish offers support and
guidance to bereaved children and
families. They have produced Beyond the
Rough Rock, a booklet on supporting a
young person or child bereaved through
suicide, and can provide information on
children seeing the body and attending
funerals.
Helpline: 08452 030405
Wednesday 19.00 – 21.30 (extra hours)
Email: chris@winstonswish.org.uk
Section 6 Help and support 61Help is at Hand
Contents

Childhood Bereavement Network
www.childhoodbereavementnetwork.org.uk/
directory
Searchable directory of local child
bereavement services and other helpful
information.
Child Bereavement UK
www.childbereavementuk.org
Support, guidance and information
for anyone supporting a bereaved child
or young person. Also support for parents
when a child of any age has died.
Helpline: 0844 477 9400
Bereavement support for
young people
www.childbereavementuk.org/support/
young-people/
CBUK offers support to young people
when someone has died or is seriously ill.
Helpline: 01494 568900
Email: support@childbereavementuk.org
ChildLine
www.childline.org.uk
ChildLine offers free and confidential
support for children and young people up
to the age of nineteen. No problem is too
big or too small. The website has links to
message boards where young people talk
to other young people: one topic area is
about bereavement.
Helpline: 0800 1111
Every day, 24 hours
1-2-1 chat: www.childline.org.uk/Talk/Chat/
Hope Again
www.hopeagain.org.uk
Hope Again is a web-based resource
for bereaved young people, created by
young people who have been bereaved;
it is part of Cruse (see page 60).
PAPYRUS-UK
www.papyrus-uk.org
Papyrus-UK offers support and advice
to young people who may be at risk of
suicide and to those concerned about
a vulnerable young person.
Helpline: 0800 068 4141
Weekends and bank holidays 14.00 – 17.00
SMS: 07786 209697
Email: pat@papyrus-uk.org
Winston’s Wish
http://foryoungpeople.winstonswish.org.uk
Winston’s Wish is a service for bereaved
children, young people and their families;
the link is to an interactive section of the
website for young people.
Bereavement support for adults
Age UK
www.ageuk.org.uk
Age UK provides services and support at
a national and local level to older people.
Useful information about bereavement
can be found here:
www.ageuk.org.uk/health-wellbeing/
relationships-and-family/bereavement/
emotional-effects-of-bereavement
Helpline: 0800 169 6565
Every day 08.00 – 19.00
Contents

www.cruse.org.uk
young people.
Helpline: 0844 477 9400
Tuesday, Wednesday and Thursday 09.30 – 20.00
(extended hours)
Grandparents Plus
www.grandparentsplus.org.uk
Grandparents Plus supports members of
the wider family, for example grandparents,
aunts and uncles, who have a caring role
for children.
Helpline: 0300 123 7015
Jewish Bereavement Counselling Service
www.jbcs.org.uk
Support for any member of the Jewish
community who has been bereaved.
Helpline: 020 8951 3881
Email: enquiries@jbcs.org.uk
London Friend
www.londonfriend.org.uk
The helpline for London Friend now
incorporates the Lesbian and Gay
Bereavement Project and offers support
to anyone who has been bereaved.
Helpline: 020 7837 3337
Monday to Wednesday 19.30 – 21.30
Muslim Community Helpline
www.muslimcommunityhelpline.org.uk
Confidential support for any members
of the Muslim Community.
Helpline: 020 8904 8193/020 8908 6715
WAY – Widowed and Young
www.widowedandyoung.org.uk
WAY is a membership organisation
for anyone who has lost a partner and
provides self-help support and guidance
for widows and widowers under 50
through local groups, social activities
and online forums.
Contents

Bereavement support for parents
Child Death helpline
www.childdeathhelpline.org.uk
The Child Death Helpline is answered
by trained volunteers who have
experienced a child’s death. It offers
support to anyone affected by the
death of a child of any age, under any
circumstances, however recent or
long ago.
Helpline: 0800 282 986
Monday to Friday 10.00 – 13.00 and 19.00 – 22.00
Tuesday and Wednesday 13.00 – 16.00
Muslim Bereavement Support Services
www.mbss.org.uk
Support for Muslim parents after the
death of a child: face to face, group,
helpline support in several languages.
Helpline: 020 3468 7333
The Compassionate Friends
www.tcf.org.uk
The Compassionate Friends support
people when a child of any age dies
through any cause. Local support groups
and online message boards. There are
special sections of the message boards
for those bereaved by suicide and for
childless parents.
Helpline: 0345 123 2304
Every day 10.00 – 16.00 and 19.00 – 22.00
Supporting people who have
been bereaved
Employment
ACAS
www.acas.org.uk/bereavement
Guidance for employers supporting
someone: ‘Managing bereavement in the
workplace’.
Cruse
www.cruse.org.uk/bereavement-at-work
As well as support to anyone
who has been bereaved, Cruse offers
guidance for supporting someone in the
workplace.
Samaritans
www.samaritans.org/your-community/
workplace-staff-training
Samaritans offer workplace training
on supporting employees.
People with learning disabilities
Mencap
www.mencap.org.uk/sites/default/files/
documents/Bereavement.pdf
Foundation for People with Learning
Disabilities
www.learningdisabilities.org.uk/help-
information/learning-disability-a-z/b/
bereavement
Contents

School/college
www.childbereavementuk.org/training/
training-schools
Child Bereavement UK provides a range
of bespoke and tailor-made training
packages for teachers, including an
e-learning package. and support
to teachers through the helpline.
Helpline: 0844 477 9400
Samaritans: Step-by-Step
www.samaritans.org/your-community/
supporting-schools/step-step
Advice, guidance and support for teachers
and other education professionals when
a student has been affected by suicide.
Helpline: 0808 168 2528
Email: stepbystep@samaritans.org
Winston’s Wish
www.winstonswish.org.uk/schools-information-
pdf-page
A downloadable schools’ information
pack, a draft school strategy for
bereavement and some lesson plans.
Mental health and wellbeing
British Association for Counselling
and Psychotherapy
www.itsgoodtotalk.org.uk
The website provides a searchable
directory of accredited counsellors and
therapists. The helpline does not provide
emotional support but can assist in
finding a local counsellor.
Helpline: 01455 883300
CALM (Campaign against
living miserably)
www.thecalmzone.net
CALM provides men with a listening ear
and support and raises awareness of the
high risk of suicide among men, especially
young men.
Helpline: 0800 585858 (national)
0808 802 8858 (London)
Every day 17.00 – midnight
Webchat: www.thecalmzone.net/help/webchat
Mind
www.mind.org.uk
Mind provides advice and support to
people with a mental health condition.
There is a helpline for information, which
can also be used by those who need
someone to talk to, and a network of
local services.
Helpline: 0300 123 3393
Email: info@mind.org.uk
Contents

PAPYRUS-UK
www.papyrus-uk.org
Papyrus-UK offers support and advice
to young people who may be at risk of
suicide and to those concerned about
a vulnerable young person.
Helpline: 0800 068 4141
Weekends and bank holidays 14.00 – 17.00
SMS: 07786 209697
Email: pat@papyrus-uk.org
Relate
www.relate.org.uk
Relate offers counselling support for
relationships which may be struggling
after, for example, the death of a child.
Relate can be contacted through a booked
phone conversation; face-to-face support
or live webchat.
Helpline: 0300 100 1234
(To access the booking system for
one-to-one support)
Suicide prevention
National Suicide Prevention Alliance
www.nspa.org.uk
An alliance of public, private and
voluntary organisations in England who
care about suicide prevention. The website
provides information about the suicide
prevention activities of members, and
includes a directory of support services
for people bereaved by suicide.
TASC (The Alliance of Suicide
Prevention Charities)
www.tasc-uk.org
The website lists details of organisations
who deliver suicide prevention work.
TASC is an alliance of charities dedicated
to suicide prevention and improving
mental health; it does not provide direct
services to the public but many of its
members do and their details are listed.
Support and information
about practical arrangements
after a death
Child Death Overview Panels
A guide to the process of Child Death
Overview Panels:
www.gov.uk/government/uploads/system/
uploads/attachment_data/file/419595/
Working_Together_to_Safeguard_Children.pdf
(pages 81 – 91)
Citizens Advice
www.citizensadvice.org.uk
A guide on what needs to be done
after someone has died:
www.citizensadvice.org.uk/relationships/
death-and-wills/what-to-do-after-a-death/
A guide to what is involved in
arranging a funeral:
www.citizensadvice.org.uk/consumer/
professional-and-financial-services/
funeral-services/arranging-a-funeral/
Contents

Good Funeral Guide
www.goodfuneralguide.co.uk
Information about what is involved
in arranging a funeral, including types
of funerals and a guide to costs.
Coroner and Inquest processes
A guide to the work of the coroner:
www.gov.uk/after-a-death/when-a-death-is-
reported-to-a-coroner
Coroner Services
A guide to the role of the coroner and
the inquest process:
https://www.gov.uk/government/publications/
guide-to-coroner-services-and-coroner-
investigations-a-short-guide
Independent Press
Standards Organisation
www.ipso.co.uk
This independent body handles complaints
from the public about media coverage.
Helpline: 0300 123 2220
Email: inquiries@ipso.co.uk
Inquest
www.inquest.org.uk
Inquest is a charity that supports and
offers information to people bereaved by a
death in custody or detention.
Helpline: 020 7263 1111
Monday to Friday (office hours)
National Association of Funeral Directors
www.nafd.org.uk/funeral-advice/find-a-member/
NAFD members can be found on the
NAFD website.
Samaritans
www.samaritans.org/media-centre/media-
guidelines-reporting-suicide
Samaritans produce guidelines for the
media on the reporting of suicide and
can help pursue complaints.
Tell Us Once service
www.gov.uk/tell-us-once
Find out more about the Tell Us Once
service, and check if it is available
in your area.
Turn2Us
www.turn2us.org.uk/Your-Situation/Bereaved
Turn2Us is a charity which helps
people in financial crisis gain access to
welfare benefits, charitable grants and
support services.
Helpline: 0808 802 2000
Contents

Online stories
Health Talk Online
www.healthtalk.org/peoples-experiences/dying-
bereavement/bereavement-due-suicide/topics
Broadcasters Libby Purves and Paul
Heiney whose son died, introduce other
people sharing their experiences and
thoughts after bereavement by suicide.
There are 40 videos and you can search
by ‘lost a parent’, ‘lost a brother or sister’,
‘lost a partner, husband or wife’, lost
a child’, or ‘lost a friend’. The videos are
presented in small ‘chunks’ and each
story is also presented as text.
Books about different
perspectives of suicide
A Special Scar: the experiences
of people bereaved by suicide
Alison Wertheimer. Routledge Mental Health
Classics. (2013 – revised). ISBN-10 0415824680
The author, herself bereaved of her
brother, talks to 50 people who share their
experiences of being bereaved by suicide.
The book is very readable, honest and
clear and, while aimed at the bereaved,
has insights for a wider readership
Beyond the Rough Rock – supporting
a child bereaved by suicide
Winston’s Wish publication. (2008)
Available from www.winstonswish.org.uk
ISBN-10 095391237X
Support and guidance, including
suggestions on how to talk about what
has happened, children’s responses
and levels of understanding and some
suggested activities.
Cry of Pain: understanding suicide
and the suicidal mind
Mark Williams. Piatkus. (2014)
ISBN-10 0349402817
A sensitive and thoughtful consideration
of suicidal behaviour from
various perspectives: social, historic,
biological, psychological.
No Time to Say Goodbye: surviving
the suicide of a loved one
Carla Fine. Bantam Doubleday Dell.
(2002 – reprint) ISBN-10 0385485514
Powerfully written, honest account of the
author’s experiences after her husband
died by suicide and the experiences of
many other people, written to open up
awareness and discussion of suicide
bereavement.
Silent Grief: living in the wake
of suicide
Christopher Lukas and Henry Seiden.
Jessica Kingsley. (2007 revised)
ISBN-10 184310847X
Lukas draws on his own experiences
(several members of his family died
by suicide) as well as those of many
other bereaved people to explore the
experience of being bereaved by suicide.
Section 6 Help and support68 Help is at HandSection 6 Help and support68 Help is at Hand
Contents

Acknowledgments
Many people have helped produce this guide and we thank them all for their careful and thoughtful
contributions. In particular, we would like to thank those who have so generously shared their personal
experience of being bereaved by suicide.
The original ‘Help is at Hand’ (2006, revised 2008 2010) was developed by Professor Keith Hawton
and Sue Simkin of the Centre for Suicide Research, University of Oxford, drawing on their
‘Bereavement information pack’ (1997); and Professor Hawton has helped on this revised edition.
This edition has been produced by Public Health England (www.gov.uk/phe) and the National Suicide
Prevention Alliance (www.nspa.org.uk) in response to the call in the National Suicide Prevention
Strategy (2012) for more support for those bereaved by suicide.
It has been written with support from an Advisory Group of people with experience of bereavement by
suicide: Hamish Elvidge, Joe Ferns, Karen Lascelles, Amy Meadows, Sharon McDonnell, Shirley Smith
and Di Stubbs. There has also been input from members of the Suicide Bereavement Support
Partnership, an alliance of of organisations with a focus on providing timely and appropriate support to
everyone bereaved or affected by suicide. Their website www.supportaftersuicide.org.uk includes
details of organisations who provide support and a listing of relevant resources.
‘For a long time after she died all
I could think about was her death
and the manner in which she died.
They were torturous thoughts
and it pained me that I couldn’t
remember anything of her life
beforehand. I had no memories,
no dreams. But then good thoughts
started to come back. Now when
I think of her, we’re always enjoying
time we spent together.’

‘It’s five years now since my
wife died and I still miss her
every day as she has left such
a huge void. I try to concentrate
on my daughter and the
happiness we share and I have
gradually learned to accept
that the feelings of pain will
never go and I now have ways
to cope with this.’
Chris, whose wife died
Further copies of this guide
can be requested by quoting
2901502/Help is at hand
www.orderline.dh.gov.uk
Tel: 0300 123 1002
Fax: 01623 724 524
Minicom: 0300 123 1003
Publication date: September 2015

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