W J L A B S R E M I T V2
- 1. Webjam Labssolving the right problems with clever solutions
- 2. Webjam Labs’ mission is to…Lead product design and innovation within the companyResearch client product-requirement needs and comes up with smart “generic” solutions which can be applied across multiple projects to increase the overall value of the platformExplore 3rdparty software integrations which impact the user experienceTrack competitors, maintaining product parity (where applicable), keep up with social networking trends and come up with new ideas (innovation) to offer better value to clients Deliver product specifications (PRD’s) to the Factory and works alongside to aid in the development and delivery in an “agile” fashionMembers of Webjam Labs: Marcus Greenwood (product director)
- 3. Sjors Timmer (lead UX design)
- 4. Janna Bastow (product manager)** reporting to Factory
- 5. How Labs works (high level)ClientBiz RequirementsWJ Labs RealmPRODUCT REQUIREMENTSCompetitorsWJ SolutionsCONSULTANCYIS PRODUCT DEVELOPMENT WORK REQUIRED?CAN CLIENT PAY FOR IT?TrendsRESEARCH AND INNOVATIONUp-sellNOYESInnovationWork with existing product functionalitiesWJ LABSWJ LABS DRIVENPRODUCT DESIGNSPECS DELIVERY AND AGILE DEVELOPMENTWJ Factory / IDeA
- 6. How Labs works (per project)Biz DevMarketingMarket TrendsInnovationPRODUCT REQUIREMENTSWJ Labs RealmREYN-OLDSBrainstormingCAFÉ NEROWIREFRAMESFEEDBACKFINAL MOCKUPSLabs TLCALL TeamsSPECS AND MOCKUPS DELIVERYITERATIVE IMPROVEMENTSFactory RealmAGILE DEVELOPMENT PROCESS
- 7. Labs goalsWork with all departments to establish a holistic view of the direction the Webjam product should take in the next year, and create a Labs roadmap that enables thisServe the client-based platform production needs of Business Development and Marketing as well as the other 2 pillars of the Webjam solutions (IDeA & Engagement)Work directly with clients and users to gather feedback:On a per client project basisOn a per product feature basis gathering feedback from 2-3 selected clientsIn a bottom-up manner with all clients via the Webjam Connections networkDetermine product-centric success criteria (KPI’s) and act upon these to improve productFollow social networking trends relevant to Webjam’s SAAS positioning to determine which features should be added, changed or improved on the Webjam product and maintain feature parity with competitors where deemed necessary
- 8. Labs short term actions (Q2)Officially endorse and form the Webjam Labs groupSelect 2-3 clients to work more closely with to establish regular feedback-improvement loopStandardise regular communication and reporting of Labs projects. Webjam Labs will send weekly email reports detailing projects being worked on. Specific area to be created on intranet for Webjam Labs projects, visible to all teamsLabs will be working on the following projects during Q2:Front-End Rework Module restriction
- 11. Dashboard/Landing experience)Search Overhaul Facebook Connect / Registration flowEmail NotificationsAnalytics and KPI’s investigationSharepoint integration investigationDistinct-ID per clientNewsletter (e.g., MailChimp) integration investigationMini-Profile replacement and hover-card implementationFollower functionalityin Factoryin Labs