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    How to be
    A UX Design
    Army of One
      Dan Olsen
      Olsen Solutions
      Silicon Valley
      Product Camp
      March 23, 2013
My	
  Background	
  
n    Educa/on	
  
       n    BS,	
  Electrical	
  Engineering,	
  Northwestern	
  
       n    MS,	
  Industrial	
  Engineering,	
  Virginia	
  Tech	
  
       n    MBA,	
  Stanford	
  
       n    Web	
  development	
  and	
  UI	
  design	
  courses	
  
n    20	
  years	
  of	
  Product	
  Management	
  Experience	
  
       n    Managed	
  submarine	
  design	
  for	
  5	
  years	
  
       n    5	
  years	
  at	
  Intuit,	
  led	
  Quicken	
  Product	
  Management	
  
       n    Led	
  Product	
  Management	
  at	
  Friendster	
  
       n    CEO	
  &	
  Cofounder	
  of	
  YourVersion	
  (personalized	
  news)	
  
       n    Product	
  consultant:	
  Box,	
  YouSendIt,	
  Epocrates	
  
       n    Speaker,	
  Author	
  “42	
  Rules	
  of	
  Product	
  Management”	
  
                                                        	
  
                     Will	
  post	
  slides	
  to	
  hYp://slideshare.net/dan_o	
  	
  
UX	
  Design	
  Army	
  of	
  One	
  
n    What	
  is	
  “UX	
  Design”?	
  
       n  UX	
  =	
  User	
  experience	
  
       n  Designing	
  the	
  product	
  in	
  a	
  way	
  that	
  :	
  
                 n  meets	
  customer	
  needs	
  
                                                                                       See my other talks
                 n  meets	
  needs	
  beYer	
  than	
  alterna/ves	
  
                 n  delivers	
  a	
  great	
  user	
  experience	
         Focus of my talk today
n  “UX”	
  vs.	
  “UI”	
  (User	
  Interface):	
  UX	
  is	
  broader	
  
n  Why	
  “Army	
  of	
  One”?	
  
       n  Great	
  UX	
  takes	
  	
  diverse	
  set	
  of	
  people/skills	
  
       n  Skills	
  are	
  o`en	
  missing	
  from	
  your	
  product	
  team	
  

       n  Good	
  product	
  people	
  fill	
  cri/cal	
  gaps                  	
  
          	
                                                            Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Gegng	
  from	
  PRD	
  to	
  Code	
  




   Product	
                            Coded	
  Product	
  
 Requirements	
  
Document	
  (PRD)	
  

                                       Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Gegng	
  from	
  PRD	
  to	
  Code	
  



                         UX	
  
                        Design	
  


   Product	
                            Coded	
  Product	
  
 Requirements	
  
Document	
  (PRD)	
  

                                       Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
The	
  UX	
  Design	
  Gap	
  on	
  Many	
  Product	
  Teams
                                                                   	
  
          Level          Define         Design               Code

           1                                          Engineering

           2          Product Mgmt                    Engineering

           3          Product Mgmt                    Engineering

                      Product Mgmt                Engineering


           4               PM                                Eng


                                         UI
           5                PM                               Eng


5	
                                                Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Dan’s	
  UX	
  Design	
  Iceberg	
  
What most
people see
and react to         Visual
                     Design                      What good
                                                 product
                                                 people
                    Interaction                  think about
                      Design

                   Information
                   Architecture

                   Conceptual
                     Design



                                    Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
The	
  Elements	
  of	
  User	
  Experience	
  
            by	
  Jesse	
  James	
  GarreY	
  




Diagram	
  available	
  
at	
  www.jjg.net	
  
                                     Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
User	
  Experience	
  Framework	
  =	
  
  Workflow	
  for	
  the	
  Product	
  Team 	
  
Workflow	
  




                                                    Coding
    Product	
     UI/Interac/on	
   Visual	
     Developer	
  
    Manager	
        Designer	
   Designer	
  



                                                    Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
The	
  Product	
  A-­‐Team	
  



 Visual	
                           UI	
  
                                 Designer	
                                  Developer	
  
Designer	
  



                                 Product	
  
                                 Manager	
  




                                                Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Elements	
  of	
  User	
  Experience	
  Design	
  
         Consists	
  of	
  Three	
  Dis/nct	
  Elements:	
  
         n  Informa/on	
  Architecture	
  
                n    Structure	
  and	
  layout	
  at	
  both	
  site	
  and	
  page	
  level	
  
                n    How	
  site	
  is	
  structured	
  (sitemap)	
  
                n    How	
  site	
  informa/on	
  is	
  organized	
  (site	
  layout)	
  
                n    How	
  each	
  page	
  is	
  organized	
  (page	
  layout)	
  
         n    Interac/on	
  Design	
  
                n    How	
  user	
  and	
  product	
  interact	
  with	
  one	
  another	
  
                n    User	
  flows	
  (e.g.,	
  naviga/on	
  across	
  mul/ple	
  pages)	
  
                n    User	
  input	
  (e.g.,	
  controls	
  and	
  form	
  design)	
  
         n    Visual	
  Design	
  
                n    “How	
  it	
  looks”	
  vs.	
  “What	
  it	
  is”,	
  o`en	
  called	
  “chrome”	
  
                n    Fonts,	
  colors,	
  graphical	
  elements	
  
10	
                                                                                Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Informa/on	
  Architecture	
  
n    Documents	
  used	
  
       n    Sitemap	
  
              n  Show	
  how	
  sec/ons	
  of	
  website	
  are	
  organized	
  
              n  Show	
  major	
  naviga/on	
  paYerns	
  

       n    Wireframes	
  
              n  Show	
  the	
  layout	
  of	
  components	
  on	
  a	
  page	
  
              n  Does	
  NOT	
  focus	
  on	
  visual	
  design	
  
                       n    Black	
  &	
  White	
  
                       n    No	
  graphics	
  
              n    Templates	
  for	
  overall	
  website	
  and	
  individual	
  pages	
  
n    Tools:	
  	
  Visio,	
  OmniGraffle,	
  Axure,	
  Powerpoint,	
  Word,	
  
      Excel,	
  Photoshop,	
  Balsamiq,	
  whiteboard	
  

                                                                                     Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Informa/on	
  Architecture	
  
       Sitemap   	
  




                        Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Informa/on	
  Architecture	
  
       Sitemap   	
  




                        Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Wireframe	
  
Napkin	
  Wireframe	
  




15	
                         Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Visual	
  Hierarchy	
  
n  Very	
  important:	
  impacts	
  how	
  users	
  scan	
  &	
  read	
  
n  Can	
  you	
  rank	
  these	
  circles	
  in	
  order	
  of	
  importance?	
  




                                                       Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Visual	
  Hierarchy	
  is	
  Cri/cal
                                               	
  
n  Posi/on	
  
       n  Top	
  more	
  important	
  than	
  boYom	
  

       n  Le`	
  more	
  important	
  (le`-­‐to-­‐right	
  languages)	
  

n  Size	
  
       n  Larger	
  more	
  important	
  than	
  smaller	
  

n  Color	
  &	
  contrast	
  
       n  Brighter/higher	
  contrast	
  more	
  important	
  than	
  
         darker/lower	
  contrast	
  
	
                                                 Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Visual	
  Hierarchy	
  Example   	
  
 Eye	
  Tracking	
  Heatmap 	
  

                      2

       1
                  3

                  4


                          5
                                     6



                              Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Eye	
  Tracking	
  Heatmap	
  of	
  
                  Google	
  Search	
  Results	
  Page   	
  


What’s	
  
going	
  on	
  
here?	
  
Why	
  the	
  
dropoff?	
  
Put	
  Key	
  Info	
  &	
  Ac/ons	
  Above	
  The	
  Fold	
  
                 Landing	
  Page	
  A	
              Landing	
  Page	
  B	
  




                                        The Fold
    Key action is above
    the fold
                         Key action is below
                         the fold

20	
                                                   Copyright	
  ©	
  2009	
  O2010	
  YourVersion	
  
                                                              Copyright	
  ©	
  lsen	
  Solu/ons	
  LLC	
  
Gestalt	
  Principles:  	
  
  How	
  We	
  Visually	
  Perceive	
  Objects
                                             	
  
n    Figure	
  and	
  Ground	
     n     Similarity	
  




                                    	
  
n    Proximity	
                   n     Closure	
  




                                                     Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Grids	
  Ensure	
  You	
  Have	
  Good	
  
Alignment	
  of	
  Your	
  Design	
  Elements 	
  



             970	
  pixel	
  grid	
  example         	
  
                        12	
  columns    	
  
     Each	
  68	
  px	
  wide	
  with	
  14	
  px	
  guYer	
  



                                               Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Can	
  Use	
  Grid	
  to	
  Make	
  Blocks	
  of	
  
              Varying	
  Width      	
  




                                     Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Wireframe	
  Using	
  Grid	
  




                        Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Interac/on	
  Design	
  
         n  Documents	
  used	
  
            n  Flowchart	
  
            n  Combina/on	
  of	
  Wireframes	
  &	
  Flowcharts	
  

         n  Tools:	
  	
  Visio,	
  OmniGraffle,	
  Powerpoint,	
  
             Photoshop,	
  whiteboard	
  
         n  May	
  build	
  prototype	
  using	
  HTML,	
  jQuery,	
  
             Ruby	
  on	
  Rails,	
  Flash,	
  or	
  paper	
  
         n  Usability	
  tes/ng	
  can	
  help	
  find	
  problems	
  


25	
                                                Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Flowchart	
  showing	
  condi/onal	
  logic
                                          	
  




                                Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Napkin	
  Flowchart
                  	
  




                   Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Combo	
  Wireframe	
  &	
  Flowchart
                                   	
  




                            Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Visual	
  Design	
  
n  Documents	
  used	
  
    n  Mockups	
  (aka	
  comps)	
  

n  Tools	
  used:	
  	
  
    n  Photoshop	
  

    n  Illustrator	
  

    n  Fireworks	
  

n  Deliverables	
  
    n  Usually	
  images	
  

    n  Can	
  be	
  HTML	
  &	
  CSS	
  
                                                 Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Visual	
  Design  	
  
            Mockup    	
  




30	
                              Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Visual	
  Design  	
  
   UI	
  Spec	
  




                         Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Color	
  Theory	
  101	
  
n  What	
  are	
  the	
  primary	
  colors?	
  
   n  A:	
  Red,	
  Yellow,	
  Blue	
  

   n  B:	
  Red,	
  Green,	
  Blue	
  




                                             Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Hue	
  &	
  Color	
  Wheel
                         	
  



Primary	
  Colors	
     Secondary	
  Colors	
     Ter/ary	
  Colors	
  




                                                           Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Colors	
  are	
  Specified	
  as	
  RGB	
  Values
                                                       	
  
     n      For	
  each	
  color,	
  value	
  can	
  vary	
  from	
  0	
  to	
  255	
  
                n  Values	
  are	
  wriYen	
  in	
  hexadecimal	
  (base	
  16)	
  
                           n  Instead	
  of	
  1	
  to	
  10,	
  hex	
  goes	
  from	
  1	
  to	
  16	
  

                           n  Since	
  we	
  run	
  out	
  of	
  digits,	
  A	
  thru	
  F	
  are	
  used	
  
                                      n   A=10,	
  B=11,	
  C=12,	
  D=13,	
  E=14,	
  F=15	
  
                                      n  #10	
  =	
  16	
  in	
  base	
  10	
  (1	
  x	
  16	
  +	
  0	
  x	
  1)	
  
                                                                                                                                                                                    Prize
                                      n  #FF	
  =	
  255	
  	
  in	
  base	
  10	
  (15	
  x	
  16	
  +	
  15	
  x	
  1)	
  

                                      	
  
#	
  00	
  	
  	
  00	
  	
  	
  00	
          #	
  FF	
  	
  	
  00	
  	
  	
  00	
     #	
  FF	
  	
  	
  FF	
  	
  	
  	
  FF	
           #	
  FF	
  	
  	
  FF	
  	
  	
  	
  00	
  

    Red	
  Green	
  Blue	
                         Red	
  Green	
  Blue	
                    Red	
  Green	
  Blue	
                              Red	
  Green	
  Blue	
  
     0	
     0	
     0	
                           255	
   0	
   0	
                         255	
   255	
   255	
                               255	
   255	
   0	
  

          =	
  Black	
                                     =	
  Red	
                             =	
  White	
                                       =	
  Yellow	
  
                                                                                                                                       Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Tints,	
  Shades,	
  and	
  Tones
                                                    	
  
         n  Tints:	
  adding	
  white	
  to	
  a	
  pure	
  hue	
  
            	
  

         n  Shades:	
  adding	
  black	
  to	
  a	
  pure	
  hue	
  




         n  Tones:	
  adding	
  gray	
  to	
  a	
  pure	
  hue:	
  	
  



35	
                                                         Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Specifying	
  Color	
  PaleYe	
  




                           Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Fonts	
  101	
  
4	
  common	
  fonts:	
  
n  Times New Roman	


n  Courier!

n  Arial"

n  Helvetica"


n    How	
  is	
  Courier	
  different	
  
      than	
  the	
  other	
  3	
  fonts?	
  

n    Most	
  designs	
  use	
  2	
  fonts	
  
       n    one	
  for	
  body	
  text	
  
       n    one	
  for	
  headings	
                        Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Fonts	
  in	
  a	
  Browser
                                                 	
  
n  Web	
  font	
  choices	
  use	
  to	
  be	
  quite	
  limited	
  
n  Not	
  any	
  more,	
  thanks	
  to	
  CSS	
  @font-­‐face	
  
n  Other	
  CSS	
  proper/es	
  for	
  controlling	
  text:	
  
      n  font-­‐family	
  
      n  color	
  
      n  font-­‐size	
  
      n  line-­‐height	
  
      n  font-­‐weight	
  (bold)	
  
      n  font-­‐style	
  (italic)	
  
      n  text-­‐decora/on	
  (underline)	
  
      n  text-­‐shadow	
  (CSS3)	
  
                                                     Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
What’s	
  your	
  Weapon	
  of	
  Choice?	
  
n    Visio	
  /	
  OmniGraffle	
  
n    Powerpoint	
  
n    Photoshop	
  /	
  Illustrator	
  /	
  
      Fireworks	
  
n    Balsamiq	
  
n    Others?	
  




                                               Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Design	
  Ar/facts:   	
  
                                  Interac/vity	
  vs.	
  Fidelity	
  
                                                                                  Alpha


                                                                Prototype
         Interactivity




                                              Interactive       InVision*
                                              Wireframe
                            Hand                Static           Mockup
                            sketch            Wireframe

                                                          Fidelity
                         *hYp://www.invisionapp.com	
  
40	
                                                                   Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Design	
  Tools:    	
  
                            Fidelity	
  vs.	
  Effort   	
  
                                                   3    Photoshop
                  Product
Design Fidelity



                  Manager
                       2

                  1    Balsamiq Visio
                                                                    Visual
                  Hand                                             Designer
                  sketch

                           Effort to Create Artifact
                                                        Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
Why	
  Balsamiq	
  Is	
  Great	
  
n  Super	
  easy	
  to	
  learn	
  and	
  use	
  
n  Widget	
  library	
  has	
  most	
  UI	
  elements	
  
n  Can	
  annotate	
  with	
  s/cky	
  notes	
  
n  Can	
  add	
  click	
  naviga/on	
  between	
  pages	
  to	
  
    illustrate	
  a	
  user	
  story	
  
n  Can	
  export	
  as	
  PDF	
  (so	
  others	
  don’t	
  need	
  to	
  
    have	
  Balsamiq),	
  mul/ple	
  pages	
  in	
  1	
  PDF	
  
n  Best	
  $79	
  you’ll	
  spend	
  
n  hYp://www.balsamiq.com	
  
                                                     Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
But	
  wait,	
  there’s	
  more!	
  	
  
        What	
  I	
  didn’t	
  have	
  /me	
  to	
  cover	
  
n  Understanding	
  and	
  priori/zing	
  customer	
  needs	
  
n  Iden/fying	
  your	
  product	
  value	
  proposi/on	
  

n  User	
  tes/ng	
  and	
  design	
  itera/on	
  

n  Measuring	
  user	
  experience	
  with	
  analy/cs	
  

n  See	
  my	
  other	
  talks	
  on	
  all	
  of	
  the	
  above	
  
      hYp://slideshare.net/dan_o	
  



                                                 Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
UX	
  Army	
  of	
  One	
  
                           Cheat	
  Sheet	
  
n  Iden/fy	
  &	
  fill	
  gaps	
  in	
  
    your	
  Product	
  A-­‐Team	
  
n  Be	
  sketchy	
  

n  Wireframe	
  
      n  Visual	
  hierarchy	
  

      n  Gestalt	
  principles	
  

      n  Flow	
  

n  Mockups	
  
      n  Grid,	
  Color	
  PaleYe,	
  Fonts	
  

                                                   Copyright	
  ©	
  2013	
  Olsen	
  Solu/ons	
  
http://olsensolutions.com



{   Questions?
                 ]   http://slideshare.net/dan_o

                     @danolsen

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How to Be a UX Design Army of One by Dan Olsen at Silicon Valley Product Camp

  • 1. { ] How to be A UX Design Army of One Dan Olsen Olsen Solutions Silicon Valley Product Camp March 23, 2013
  • 2. My  Background   n  Educa/on   n  BS,  Electrical  Engineering,  Northwestern   n  MS,  Industrial  Engineering,  Virginia  Tech   n  MBA,  Stanford   n  Web  development  and  UI  design  courses   n  20  years  of  Product  Management  Experience   n  Managed  submarine  design  for  5  years   n  5  years  at  Intuit,  led  Quicken  Product  Management   n  Led  Product  Management  at  Friendster   n  CEO  &  Cofounder  of  YourVersion  (personalized  news)   n  Product  consultant:  Box,  YouSendIt,  Epocrates   n  Speaker,  Author  “42  Rules  of  Product  Management”     Will  post  slides  to  hYp://slideshare.net/dan_o    
  • 3. UX  Design  Army  of  One   n  What  is  “UX  Design”?   n  UX  =  User  experience   n  Designing  the  product  in  a  way  that  :   n  meets  customer  needs   See my other talks n  meets  needs  beYer  than  alterna/ves   n  delivers  a  great  user  experience   Focus of my talk today n  “UX”  vs.  “UI”  (User  Interface):  UX  is  broader   n  Why  “Army  of  One”?   n  Great  UX  takes    diverse  set  of  people/skills   n  Skills  are  o`en  missing  from  your  product  team   n  Good  product  people  fill  cri/cal  gaps     Copyright  ©  2013  Olsen  Solu/ons  
  • 4. Gegng  from  PRD  to  Code   Product   Coded  Product   Requirements   Document  (PRD)   Copyright  ©  2013  Olsen  Solu/ons  
  • 5. Gegng  from  PRD  to  Code   UX   Design   Product   Coded  Product   Requirements   Document  (PRD)   Copyright  ©  2013  Olsen  Solu/ons  
  • 6. The  UX  Design  Gap  on  Many  Product  Teams   Level Define Design Code 1 Engineering 2 Product Mgmt Engineering 3 Product Mgmt Engineering Product Mgmt Engineering 4 PM Eng UI 5 PM Eng 5   Copyright  ©  2013  Olsen  Solu/ons  
  • 7. Dan’s  UX  Design  Iceberg   What most people see and react to Visual Design What good product people Interaction think about Design Information Architecture Conceptual Design Copyright  ©  2013  Olsen  Solu/ons  
  • 8. The  Elements  of  User  Experience   by  Jesse  James  GarreY   Diagram  available   at  www.jjg.net   Copyright  ©  2013  Olsen  Solu/ons  
  • 9. User  Experience  Framework  =   Workflow  for  the  Product  Team   Workflow   Coding Product   UI/Interac/on   Visual   Developer   Manager   Designer   Designer   Copyright  ©  2013  Olsen  Solu/ons  
  • 10. The  Product  A-­‐Team   Visual   UI   Designer   Developer   Designer   Product   Manager   Copyright  ©  2013  Olsen  Solu/ons  
  • 11. Elements  of  User  Experience  Design   Consists  of  Three  Dis/nct  Elements:   n  Informa/on  Architecture   n  Structure  and  layout  at  both  site  and  page  level   n  How  site  is  structured  (sitemap)   n  How  site  informa/on  is  organized  (site  layout)   n  How  each  page  is  organized  (page  layout)   n  Interac/on  Design   n  How  user  and  product  interact  with  one  another   n  User  flows  (e.g.,  naviga/on  across  mul/ple  pages)   n  User  input  (e.g.,  controls  and  form  design)   n  Visual  Design   n  “How  it  looks”  vs.  “What  it  is”,  o`en  called  “chrome”   n  Fonts,  colors,  graphical  elements   10   Copyright  ©  2013  Olsen  Solu/ons  
  • 12. Informa/on  Architecture   n  Documents  used   n  Sitemap   n  Show  how  sec/ons  of  website  are  organized   n  Show  major  naviga/on  paYerns   n  Wireframes   n  Show  the  layout  of  components  on  a  page   n  Does  NOT  focus  on  visual  design   n  Black  &  White   n  No  graphics   n  Templates  for  overall  website  and  individual  pages   n  Tools:    Visio,  OmniGraffle,  Axure,  Powerpoint,  Word,   Excel,  Photoshop,  Balsamiq,  whiteboard   Copyright  ©  2013  Olsen  Solu/ons  
  • 13. Informa/on  Architecture   Sitemap   Copyright  ©  2013  Olsen  Solu/ons  
  • 14. Informa/on  Architecture   Sitemap   Copyright  ©  2013  Olsen  Solu/ons  
  • 16. Napkin  Wireframe   15   Copyright  ©  2013  Olsen  Solu/ons  
  • 17. Visual  Hierarchy   n  Very  important:  impacts  how  users  scan  &  read   n  Can  you  rank  these  circles  in  order  of  importance?   Copyright  ©  2013  Olsen  Solu/ons  
  • 18. Visual  Hierarchy  is  Cri/cal   n  Posi/on   n  Top  more  important  than  boYom   n  Le`  more  important  (le`-­‐to-­‐right  languages)   n  Size   n  Larger  more  important  than  smaller   n  Color  &  contrast   n  Brighter/higher  contrast  more  important  than   darker/lower  contrast     Copyright  ©  2013  Olsen  Solu/ons  
  • 19. Visual  Hierarchy  Example   Eye  Tracking  Heatmap   2 1 3 4 5 6 Copyright  ©  2013  Olsen  Solu/ons  
  • 20. Eye  Tracking  Heatmap  of   Google  Search  Results  Page   What’s   going  on   here?   Why  the   dropoff?  
  • 21. Put  Key  Info  &  Ac/ons  Above  The  Fold   Landing  Page  A   Landing  Page  B   The Fold Key action is above the fold Key action is below the fold 20   Copyright  ©  2009  O2010  YourVersion   Copyright  ©  lsen  Solu/ons  LLC  
  • 22. Gestalt  Principles:   How  We  Visually  Perceive  Objects   n  Figure  and  Ground   n  Similarity     n  Proximity   n  Closure   Copyright  ©  2013  Olsen  Solu/ons  
  • 23. Grids  Ensure  You  Have  Good   Alignment  of  Your  Design  Elements   970  pixel  grid  example   12  columns   Each  68  px  wide  with  14  px  guYer   Copyright  ©  2013  Olsen  Solu/ons  
  • 24. Can  Use  Grid  to  Make  Blocks  of   Varying  Width   Copyright  ©  2013  Olsen  Solu/ons  
  • 25. Wireframe  Using  Grid   Copyright  ©  2013  Olsen  Solu/ons  
  • 26. Interac/on  Design   n  Documents  used   n  Flowchart   n  Combina/on  of  Wireframes  &  Flowcharts   n  Tools:    Visio,  OmniGraffle,  Powerpoint,   Photoshop,  whiteboard   n  May  build  prototype  using  HTML,  jQuery,   Ruby  on  Rails,  Flash,  or  paper   n  Usability  tes/ng  can  help  find  problems   25   Copyright  ©  2013  Olsen  Solu/ons  
  • 27. Flowchart  showing  condi/onal  logic   Copyright  ©  2013  Olsen  Solu/ons  
  • 28. Napkin  Flowchart   Copyright  ©  2013  Olsen  Solu/ons  
  • 29. Combo  Wireframe  &  Flowchart   Copyright  ©  2013  Olsen  Solu/ons  
  • 30. Visual  Design   n  Documents  used   n  Mockups  (aka  comps)   n  Tools  used:     n  Photoshop   n  Illustrator   n  Fireworks   n  Deliverables   n  Usually  images   n  Can  be  HTML  &  CSS   Copyright  ©  2013  Olsen  Solu/ons  
  • 31. Visual  Design   Mockup   30   Copyright  ©  2013  Olsen  Solu/ons  
  • 32. Visual  Design   UI  Spec   Copyright  ©  2013  Olsen  Solu/ons  
  • 33. Color  Theory  101   n  What  are  the  primary  colors?   n  A:  Red,  Yellow,  Blue   n  B:  Red,  Green,  Blue   Copyright  ©  2013  Olsen  Solu/ons  
  • 34. Hue  &  Color  Wheel   Primary  Colors   Secondary  Colors   Ter/ary  Colors   Copyright  ©  2013  Olsen  Solu/ons  
  • 35. Colors  are  Specified  as  RGB  Values   n  For  each  color,  value  can  vary  from  0  to  255   n  Values  are  wriYen  in  hexadecimal  (base  16)   n  Instead  of  1  to  10,  hex  goes  from  1  to  16   n  Since  we  run  out  of  digits,  A  thru  F  are  used   n  A=10,  B=11,  C=12,  D=13,  E=14,  F=15   n  #10  =  16  in  base  10  (1  x  16  +  0  x  1)   Prize n  #FF  =  255    in  base  10  (15  x  16  +  15  x  1)     #  00      00      00   #  FF      00      00   #  FF      FF        FF   #  FF      FF        00   Red  Green  Blue   Red  Green  Blue   Red  Green  Blue   Red  Green  Blue   0   0   0   255   0   0   255   255   255   255   255   0   =  Black   =  Red   =  White   =  Yellow   Copyright  ©  2013  Olsen  Solu/ons  
  • 36. Tints,  Shades,  and  Tones   n  Tints:  adding  white  to  a  pure  hue     n  Shades:  adding  black  to  a  pure  hue   n  Tones:  adding  gray  to  a  pure  hue:     35   Copyright  ©  2013  Olsen  Solu/ons  
  • 37. Specifying  Color  PaleYe   Copyright  ©  2013  Olsen  Solu/ons  
  • 38. Fonts  101   4  common  fonts:   n  Times New Roman n  Courier! n  Arial" n  Helvetica" n  How  is  Courier  different   than  the  other  3  fonts?   n  Most  designs  use  2  fonts   n  one  for  body  text   n  one  for  headings   Copyright  ©  2013  Olsen  Solu/ons  
  • 39. Fonts  in  a  Browser   n  Web  font  choices  use  to  be  quite  limited   n  Not  any  more,  thanks  to  CSS  @font-­‐face   n  Other  CSS  proper/es  for  controlling  text:   n  font-­‐family   n  color   n  font-­‐size   n  line-­‐height   n  font-­‐weight  (bold)   n  font-­‐style  (italic)   n  text-­‐decora/on  (underline)   n  text-­‐shadow  (CSS3)   Copyright  ©  2013  Olsen  Solu/ons  
  • 40. What’s  your  Weapon  of  Choice?   n  Visio  /  OmniGraffle   n  Powerpoint   n  Photoshop  /  Illustrator  /   Fireworks   n  Balsamiq   n  Others?   Copyright  ©  2013  Olsen  Solu/ons  
  • 41. Design  Ar/facts:   Interac/vity  vs.  Fidelity   Alpha Prototype Interactivity Interactive InVision* Wireframe Hand Static Mockup sketch Wireframe Fidelity *hYp://www.invisionapp.com   40   Copyright  ©  2013  Olsen  Solu/ons  
  • 42. Design  Tools:   Fidelity  vs.  Effort   3 Photoshop Product Design Fidelity Manager 2 1 Balsamiq Visio Visual Hand Designer sketch Effort to Create Artifact Copyright  ©  2013  Olsen  Solu/ons  
  • 43. Why  Balsamiq  Is  Great   n  Super  easy  to  learn  and  use   n  Widget  library  has  most  UI  elements   n  Can  annotate  with  s/cky  notes   n  Can  add  click  naviga/on  between  pages  to   illustrate  a  user  story   n  Can  export  as  PDF  (so  others  don’t  need  to   have  Balsamiq),  mul/ple  pages  in  1  PDF   n  Best  $79  you’ll  spend   n  hYp://www.balsamiq.com   Copyright  ©  2013  Olsen  Solu/ons  
  • 44. But  wait,  there’s  more!     What  I  didn’t  have  /me  to  cover   n  Understanding  and  priori/zing  customer  needs   n  Iden/fying  your  product  value  proposi/on   n  User  tes/ng  and  design  itera/on   n  Measuring  user  experience  with  analy/cs   n  See  my  other  talks  on  all  of  the  above   hYp://slideshare.net/dan_o   Copyright  ©  2013  Olsen  Solu/ons  
  • 45. UX  Army  of  One   Cheat  Sheet   n  Iden/fy  &  fill  gaps  in   your  Product  A-­‐Team   n  Be  sketchy   n  Wireframe   n  Visual  hierarchy   n  Gestalt  principles   n  Flow   n  Mockups   n  Grid,  Color  PaleYe,  Fonts   Copyright  ©  2013  Olsen  Solu/ons  
  • 46. http://olsensolutions.com { Questions? ] http://slideshare.net/dan_o @danolsen