The NEWs Cycle: How People Consume The News Associated Collegiate Press Summer Journalism Workshop  July 23, 2010
Who We Are: About Tunheim Partners Well-regarded thinking  and  crisp execution  –  these are the building blocks of Tunheim Partners.  Our clients turn to us to help them  capitalize on important communications opportunities. We respond with  insightful counsel  and service  to help them achieve their objectives.
Presenters David Erickson , director e-Strategy, Tunheim Partners Gen X Uncle to Millennials 14 years Internet marketing experience Twitter:  @ derickson e-Strategy Internet Marketing Blog  – e-StrategyBlog.com   Natalie Wires , account executive, Tunheim Partners  Millennial Experience in online marketing and communications Twitter:  @ nataliewires   Natalie’s Wire  – NatalieWires.com
The NEWs Cycle Traditional Methods of News Consumption Online Methods of News Consumption What it means for journalists How to promote your work How to promote your career Image courtesy of  WCN 24/7
Old School: People Digest News/React To It Read news Face-to-Face Letter Phone Watch news Face-to-Face Letter Phone Hear News Face-to-Face Letter Phone Image courtesy  tylerdurden1
Newspaper Where do people read a newspaper? Home Work Coffee shop Commuting (plane, bus, lightrail) Outside (park) What devices do they have readily available to share what they read? Desktop computer Laptop Tablet Phone
Similar elements as newspapers Encourage readers to interact with the content  QR Codes  Take pictures of article to share Magazine
Television Broadcast Broadcast news drives search Social media interaction  DVR  Coming soon – record a segment, share via YouTube
Radio News Fireside chats Largely listened to while people are in their cars Drives search, especially mobile  Rewindable radio Tag content through your radio – bookmarking system Integrating social media into cars  Ford example Image courtesy  uncgspecial Fireside chats Largely listened to while people are in their cars Drives search, especially mobile  Rewindable radio Tag content through your radio – bookmarking system Integrating social media into cars  Ford example
Search for keywords, names, topics Search different venues depending on type of media i.e. if it’s video, people go to YouTube to search Word-of-Mouth Photo courtesy of  Akuppa
Online Changes the Game
News Websites Very popular way to receive news Model is changing  Some require subscription Most are free and rely on advertising Easy sharing with networks
Email People forward interesting articles to friends and family.  Newsletters News Alerts
News Portals Yahoo! & Google News Show trending topics One-stop-shops
Facebook Feeds “ Like” favorite news outlets, magazines and blogs Making news consumption easier Comment/Like Content News organizations partnering with Facebook
Facebook Feeds (cont.) Most   newspapers use fan pages to push out links to content Magazines are using as an extension of content
Twitter Feeds News breaks on Twitter Journalists have to think how they want to break a story Choose between being first and ensuring accuracy Citizen journalism
YouTube 2 nd  most popular search engine Search for news segments to send to friends Watching TV on YouTube Google TV YouTube Leanback  Customizable channels
RSS Feeds Google Reader, Friend Feed, Feedly, My Yahoo!, iGoogle, etc. Easily keep up-to-date on phones
Phone Apps News on the go People read snippets of articles
Blogs Industry specific  Soft (entertainment) news Traditional news outlets including blogs Blog news outlets
Wikipedia  Go-to Source for Breaking news High search visibility Community editing Crowd sourced fact checking Add the facts from your story Journalists should add relevant facts from their stories with citation
What does it mean for journalists? Need to understand SEO Knowing how to conduct keyword research Integration with social media within (or around) the story Understanding of how people consume media on various devices Competition includes MSM, Citizen Journalism, Bloggers, Owned media Age of personal journalism brands
Photo © Adrian van Leen for  openphoto.net  CC:PublicDomain SEO For Journalists What Are Search Engines? Databases of Desires Answer Machines On-Demand Content Search Engine Optimization (SEO) What is it? How does it work?
84% Why Does SEO Matter? Photo:  Wikipedia Search
Surf The Search Tide Photo by  thelastminute   Waves Of Search Breaking News Event-based Search Seasonal Search Personality Search Pop Culture Search Surf The Search Tide
Keyword Research What are people asking for? Tools: Google Trends Google Insights for Search AdWords  Keyword Tool YouTube Keyword Tool WordTracker KeywordDiscovery
Seasonal Search Traffic Photo by  zircon3035
Seasonal Search Traffic Prom searches 2004-2009 Begins in January Peaks in April
Personality Search Traffic Photo by  Bjorn Hanson
Brett Favre Searches May: Asks Jets for release Late July: Vikings flirtation August: Signs October & November: Vs. Packers January: Playoffs
SEO In The Wild Newspapers Online New York Times Washington Post Online Only News Huffington Post Examiner.com Source:  Compete.com
Anatomy Of SEO’ed News
 
 
 
 
 
 
Huffington Post Search Results Huffington Post SEO - Google
Huffington Post SEO – Google News
Huffington Post SEO – Yahoo!
Huffington Post SEO – Yahoo! News
Huffington Post SEO - Bing
Huffington Post SEO – Bing News
“ iPad Tablet” Search Surge
News Behavior News snacking throughout the day Favorite sources on the decline Known people are most credible source Social network is also a trusted source Rely on known “experts” to curate the news Headline scanning Don’t read story until have to Then search to find more Video watching until main point is understood Background sound Podcasts can be skipped through DVR skipping
Consuming The News 92% of Americans use multiple platforms 46% use 4-6 platforms on typical day Only local & national TV news are more popular source than Internet 60% get news from both offline & online sources 65% don’t have a favorite news website 28% of Internet users added news to custom home page 80% of online news consumers get or share email links 80% of Americans have cell phones; 37% of them go online with them 33% of cell phone owners get news on phone 55% of Americans say it is easier to keep up with the news…but 70% also say the amount of news/information is overwhelming Source:  Pew Research Center’s Project for Excellence in Journalism
Interacting With The News 72% of Americans follow the  news as a conversation technique 69%  keep up  as a social or civic  obligation 50% say they  rely to some degree on people around them  to tell them the news they need to know 75%  get news forwarded  through email or social networking sites 52%  share links to news  with others those ways 51% of  social networking users  who are also online news consumers  get news items from people they follow Another 23% of this cohort  follow news organizations/journalists  on social media 37% have  participated : Created, Commented or Disseminated 25% commented on a news story 17% posted a link 11% tagged content 9% created their own original news/opinion piece 3% Tweeted about the news Source:  Pew Research Center’s Project for Excellence in Journalism
My Daily Media Diet Awake to news radio Morning TV news Online Read/Search/Scan/Share In transit At work In transit At home Online Live TV DVR XBOX Live
Your Competition Traditional media Television Radio Newspapers/Magazines Online only news Politico Salon Slate Aggregators Yahoo!/Google News Topix AllTop Huffington Post Bloggers Citizen Journalists ATTENTION Economy
Personal Journalist Brands TV News has always been personality-driven Talk radio is personality-driven Not everyone can be Bob Woodward Or Edward R. Murrow Or Walter Cronkite Or Dan Rather Or Diane Sawyer Or Katie Couric But all journalists have the tools to build personal brands David Brauer Jason DeRusha Social media = Sense of intimacy Building audiences Building sources Building brand
The Future Crowd-sourcing news Fact checking Sourcing Story ideas Mashups Datasets/APIs Location-based services Geotagging stories Convergence RSS TV Augmented Reality Video game reenactments Tiger Woods
Thank you For a copy of this presentation go to:  http:// slideshare.net/tunheimpartners   For more information contact: David Erickson 952-851-7242 [email_address] Twitter.com/derickson Natalie Wires [email_address] Twitter.com/nataliewires Tunheim.com

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How People Consume The News

  • 1. The NEWs Cycle: How People Consume The News Associated Collegiate Press Summer Journalism Workshop July 23, 2010
  • 2. Who We Are: About Tunheim Partners Well-regarded thinking and crisp execution – these are the building blocks of Tunheim Partners. Our clients turn to us to help them capitalize on important communications opportunities. We respond with insightful counsel and service to help them achieve their objectives.
  • 3. Presenters David Erickson , director e-Strategy, Tunheim Partners Gen X Uncle to Millennials 14 years Internet marketing experience Twitter: @ derickson e-Strategy Internet Marketing Blog – e-StrategyBlog.com Natalie Wires , account executive, Tunheim Partners Millennial Experience in online marketing and communications Twitter: @ nataliewires Natalie’s Wire – NatalieWires.com
  • 4. The NEWs Cycle Traditional Methods of News Consumption Online Methods of News Consumption What it means for journalists How to promote your work How to promote your career Image courtesy of WCN 24/7
  • 5. Old School: People Digest News/React To It Read news Face-to-Face Letter Phone Watch news Face-to-Face Letter Phone Hear News Face-to-Face Letter Phone Image courtesy tylerdurden1
  • 6. Newspaper Where do people read a newspaper? Home Work Coffee shop Commuting (plane, bus, lightrail) Outside (park) What devices do they have readily available to share what they read? Desktop computer Laptop Tablet Phone
  • 7. Similar elements as newspapers Encourage readers to interact with the content QR Codes Take pictures of article to share Magazine
  • 8. Television Broadcast Broadcast news drives search Social media interaction DVR Coming soon – record a segment, share via YouTube
  • 9. Radio News Fireside chats Largely listened to while people are in their cars Drives search, especially mobile Rewindable radio Tag content through your radio – bookmarking system Integrating social media into cars Ford example Image courtesy uncgspecial Fireside chats Largely listened to while people are in their cars Drives search, especially mobile Rewindable radio Tag content through your radio – bookmarking system Integrating social media into cars Ford example
  • 10. Search for keywords, names, topics Search different venues depending on type of media i.e. if it’s video, people go to YouTube to search Word-of-Mouth Photo courtesy of Akuppa
  • 12. News Websites Very popular way to receive news Model is changing Some require subscription Most are free and rely on advertising Easy sharing with networks
  • 13. Email People forward interesting articles to friends and family. Newsletters News Alerts
  • 14. News Portals Yahoo! & Google News Show trending topics One-stop-shops
  • 15. Facebook Feeds “ Like” favorite news outlets, magazines and blogs Making news consumption easier Comment/Like Content News organizations partnering with Facebook
  • 16. Facebook Feeds (cont.) Most newspapers use fan pages to push out links to content Magazines are using as an extension of content
  • 17. Twitter Feeds News breaks on Twitter Journalists have to think how they want to break a story Choose between being first and ensuring accuracy Citizen journalism
  • 18. YouTube 2 nd most popular search engine Search for news segments to send to friends Watching TV on YouTube Google TV YouTube Leanback Customizable channels
  • 19. RSS Feeds Google Reader, Friend Feed, Feedly, My Yahoo!, iGoogle, etc. Easily keep up-to-date on phones
  • 20. Phone Apps News on the go People read snippets of articles
  • 21. Blogs Industry specific Soft (entertainment) news Traditional news outlets including blogs Blog news outlets
  • 22. Wikipedia Go-to Source for Breaking news High search visibility Community editing Crowd sourced fact checking Add the facts from your story Journalists should add relevant facts from their stories with citation
  • 23. What does it mean for journalists? Need to understand SEO Knowing how to conduct keyword research Integration with social media within (or around) the story Understanding of how people consume media on various devices Competition includes MSM, Citizen Journalism, Bloggers, Owned media Age of personal journalism brands
  • 24. Photo © Adrian van Leen for openphoto.net CC:PublicDomain SEO For Journalists What Are Search Engines? Databases of Desires Answer Machines On-Demand Content Search Engine Optimization (SEO) What is it? How does it work?
  • 25. 84% Why Does SEO Matter? Photo: Wikipedia Search
  • 26. Surf The Search Tide Photo by thelastminute Waves Of Search Breaking News Event-based Search Seasonal Search Personality Search Pop Culture Search Surf The Search Tide
  • 27. Keyword Research What are people asking for? Tools: Google Trends Google Insights for Search AdWords Keyword Tool YouTube Keyword Tool WordTracker KeywordDiscovery
  • 28. Seasonal Search Traffic Photo by zircon3035
  • 29. Seasonal Search Traffic Prom searches 2004-2009 Begins in January Peaks in April
  • 30. Personality Search Traffic Photo by Bjorn Hanson
  • 31. Brett Favre Searches May: Asks Jets for release Late July: Vikings flirtation August: Signs October & November: Vs. Packers January: Playoffs
  • 32. SEO In The Wild Newspapers Online New York Times Washington Post Online Only News Huffington Post Examiner.com Source: Compete.com
  • 34.  
  • 35.  
  • 36.  
  • 37.  
  • 38.  
  • 39.  
  • 40. Huffington Post Search Results Huffington Post SEO - Google
  • 41. Huffington Post SEO – Google News
  • 42. Huffington Post SEO – Yahoo!
  • 43. Huffington Post SEO – Yahoo! News
  • 45. Huffington Post SEO – Bing News
  • 46. “ iPad Tablet” Search Surge
  • 47. News Behavior News snacking throughout the day Favorite sources on the decline Known people are most credible source Social network is also a trusted source Rely on known “experts” to curate the news Headline scanning Don’t read story until have to Then search to find more Video watching until main point is understood Background sound Podcasts can be skipped through DVR skipping
  • 48. Consuming The News 92% of Americans use multiple platforms 46% use 4-6 platforms on typical day Only local & national TV news are more popular source than Internet 60% get news from both offline & online sources 65% don’t have a favorite news website 28% of Internet users added news to custom home page 80% of online news consumers get or share email links 80% of Americans have cell phones; 37% of them go online with them 33% of cell phone owners get news on phone 55% of Americans say it is easier to keep up with the news…but 70% also say the amount of news/information is overwhelming Source: Pew Research Center’s Project for Excellence in Journalism
  • 49. Interacting With The News 72% of Americans follow the news as a conversation technique 69% keep up as a social or civic obligation 50% say they rely to some degree on people around them to tell them the news they need to know 75% get news forwarded through email or social networking sites 52% share links to news with others those ways 51% of social networking users who are also online news consumers get news items from people they follow Another 23% of this cohort follow news organizations/journalists on social media 37% have participated : Created, Commented or Disseminated 25% commented on a news story 17% posted a link 11% tagged content 9% created their own original news/opinion piece 3% Tweeted about the news Source: Pew Research Center’s Project for Excellence in Journalism
  • 50. My Daily Media Diet Awake to news radio Morning TV news Online Read/Search/Scan/Share In transit At work In transit At home Online Live TV DVR XBOX Live
  • 51. Your Competition Traditional media Television Radio Newspapers/Magazines Online only news Politico Salon Slate Aggregators Yahoo!/Google News Topix AllTop Huffington Post Bloggers Citizen Journalists ATTENTION Economy
  • 52. Personal Journalist Brands TV News has always been personality-driven Talk radio is personality-driven Not everyone can be Bob Woodward Or Edward R. Murrow Or Walter Cronkite Or Dan Rather Or Diane Sawyer Or Katie Couric But all journalists have the tools to build personal brands David Brauer Jason DeRusha Social media = Sense of intimacy Building audiences Building sources Building brand
  • 53. The Future Crowd-sourcing news Fact checking Sourcing Story ideas Mashups Datasets/APIs Location-based services Geotagging stories Convergence RSS TV Augmented Reality Video game reenactments Tiger Woods
  • 54. Thank you For a copy of this presentation go to: http:// slideshare.net/tunheimpartners For more information contact: David Erickson 952-851-7242 [email_address] Twitter.com/derickson Natalie Wires [email_address] Twitter.com/nataliewires Tunheim.com

Editor's Notes

  • #7: -People easily switch between offline and online reading. If they read something interesting, they will go online to share it with their friends and social networks or simply look up more information on the topic. -Therefore, the article must be easily findable by search online -Optimize for what is the most likely topic people will remember from the article peoples names, group names, main subject
  • #8: - Magazine’s have a lot of the same elements as newspapers (people read them in similar locations, search for similar types of keywords), but there are added elements. QR Codes – Minneapolis Saint Paul Magazine’s recent issue that included QR codes linking to recipes, contest entry forms, et cetera. Example links people to a gallery with party pictures Getting people to easily move from the hard cover off-line magazine online to the website – extenstion of content
  • #9: Conan O’Brien TV hit resulted in 568% increase in unique visitors to No Name website While people are watching TV they are playing with their laptops, iPads and phones
  • #10: Hands free tweeting Voice command Pandora
  • #11: People talk about articles they’ve read or news stories they’ve seen.
  • #12: Changes how people receive their news
  • #14: -Newsletters from organizations or content sources -Email link directly from their inbox or use the “forward this message” option -Forward newsletters -Set up news alerts – Google alerts
  • #15: Sites that collect stories from other sources and compile them on one site. Shows trending topics and aims to be one-stop shops for people to get their daily news. Yahoo! has new, Shine (magazine format)
  • #16: -People fan their favorite news outlets, magazines and blogs to get their news directly into their Facebook feeds. -Makes their days easier by bringing their news to a site that they are already checking and hanging out at. -People will comment/like content -CNN’s partnership with Facebook during inauguration and MJ’s funeral
  • #18: -News increasingly breaks on Twitter. -Journalists are having to think about how they want to break a story (wait for the paper/TV broadcast with the chance of being scooped or send a short tweet without all the details). -Also, there is less time to ensure a stories accuracy. Have to think about what is more important, being first or being accurate -Anyone can break news via Twitter, might an on looker Ex. Iran elections, Kevin Love Timberwolves basketball player broke the story of his coach getting fired before an office announcement -News makers are increasingly breaking their own news -Both Facebook and Twitter are driving more traffic to news websites -NY Times tweets headlines -Other examples -News spreads like wildfire on Twitter – as do rumors -Rumors tend to be squashed just as quickly, people will respond to inaccuracy with accuracy
  • #19: -YouTube is now the 2 nd most popular search engine, behind Google. -People looking for news segments to send to friends -People are watching more TV on YouTube -More and more YouTube will be watched on TV (Google TV, YouTube Leanback) -YouTube is getting more customizable -CNN town hall forum solicited video questions from YouTubers -A lot of videos are being watched on mobile -YouTube has in its back pocket a live streaming functionality that it has not launched yet.
  • #20: -People subscribe to their favorite news sites, blogs, even comments sections of articles have RSS feeds. -All about making news consumption quicker and easier – one stop shop to get news from multiple sources. -People can share what’s on their Google reader with their friends. -Can catch up with it on their phones -Google and Yahoo! Have customizable home pages where people can subscribe to RSS feeds
  • #21: News on the go -Importance of headline writing -Becoming a primary media consumption device -Increasingly a tool in which people create news
  • #22: -Blogs are an increasingly important way people consume news. Particularly soft news and industry specific news. -Traditional news outlets should be paying attention to if blogs are linking to them. -Industry specific – TechCrunch, Mashable, Politico -Soft News – Perez, OMG -Traditional outlets -Online blog – MinnPost, Huffingtion Post -Blogs set the agenda for what type of content is shared -Buzz over a given media story is driven by blog commentary
  • #25: At work: Email from people Email newsletters Aggregators From specific news organizations Social networks Facebook & Twitter Search: For my own benefit For clients Mobile Throughout the day Walking down the hall In meetings At lunch Search Sharing Commute home Same After work Evening news Search Share Out & about Search Share
  • #26: Why does SEO matter? Everyone uses search engines 2004 Pew Internet: 84% of online Americans use search engines Second only to email as most popular online activity ComScore Average Internet user performs 33 searches a month The primary means by which people find news Google/Yahoo!/Bing set expectations Internal search must be as good Drives traffic Impressions Registrations
  • #27: Certain types of search traffic is predictable Breaking news Event-based search Seasonal search Personality search Pop culture search
  • #28: Research keywords What search terms to people use to find your site What are people searching for generally Google Insights for Search WordTracker KeywordDiscovery Editorial calendar synchronization
  • #29: Familiar with the prom season Either because you’ve got teens Or because you publish prom content Aware that proms take place in April
  • #30: Seasonal traffic Prom Fashions example 2004 Mall of America microsite Begins to rise in January Peaks in April, during prom season Bill Tancer, author of Click Magazine prom fashion features in January Extend the advertising runs
  • #31: Celebrity Searches Brett Favre search traffic
  • #32: Track searches News coverage Events
  • #33: Huffington Post Low labor costs Aggregates content SEO to maximize page views Examiner.com Low labor costs Local content Quantity, not necessarily quality SEO to maximize page views
  • #34: Graphic appeal Front page devoted to one story Photo commands attention Content teases below
  • #35: Related content teases in photos Headline: Apple iPad Tablet Release Update stamp Social sharing tools RSS Feed Interactive features encourage registration Content tagging Ask visitors to share story Aggregated news updates Email signups, share, comment Most popular content encourages deep visits
  • #36: Incorporates social content Mid story advertising Promo popular bloggers Trending tags Email signup again “ Breaking News”
  • #37: Huffington Post Apps & Feeds Creating lasting connections More distribution channels Big News pages Topic aggregation Follow on Facebook & Twitter Related HuffPo content Bing search Content syndication deal?
  • #38: Real-time Twitter feed Links to other related news Your Reaction? Encourage interaction Registration More in Technology Encourage deeper visits
  • #39: Google AdSense Ads About popular comments section At the bottom Scroll through content to get to feature Robust comment system Moderation Ratings Fans Favorites Abuse Promo iPhone App
  • #40: HuffPo Article Optimized for Apple iPad Tablet Release Combination Apple iPad Tablet Apple iPad Release
  • #41: Google Web Search Top link
  • #42: Google News Search Top link
  • #43: Yahoo Web Search Second link
  • #44: Yahoo News Search Second link
  • #45: Bing Web Search Fifth link Above the scroll
  • #46: Bing News Search Second link
  • #47: Interest begins at 9 a.m. Peaks at 10 a.m. Then sharply declines By that time, a new front page story Anticipated traffic