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INBOUND 2015
CRUNCHED
Compiled by your friends at:
www.earnest-agency.com
#inbound15
The HubSpot Inbound 2015 Conference
www.earnest-agency.com
•  September 8-11th 2015
•  Boston, MA
•  http://www.inbound.com/
•  #inbound15
•  14,000 attendees
•  6 inspiring keynotes
•  4 spotlight sessions
•  Over 250 speakers
We came, we saw, we crunched…
Image: © Kyle, Creative Commons
www.earnest-agency.com
IT’S TIME TO THINK
DIFFERENTLY ABOUT
MARKETING…
Image stocksnap.io
www.earnest-agency.comwww.earnest-agency.com
Brian Halligan
CEO and Founder - HubSpot
Image @ Unsplash. Veres Gabor
“Market unto others as you
would have them market
unto you.”
www.earnest-agency.comwww.earnest-agency.com
Seth Godin
Author and Blogger
Image @ Flickr. Creative Commons.
“Build something that others will
want to wait in line for.”
www.earnest-agency.com
“In marketing, being in the middle is
death. It’s no man’s land.”
Ray Wang, CEO, Constellation Research
Image @ Flickr. Creative Commons.
www.earnest-agency.com
TO AVOID MEDIOCRITY,
TAKE MORE RISKS
Image @ Unsplash – Brooklyn Morgan
www.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.com
Seth Godin, Author and Blogger
Image @ Flickr. Creative Commons.
“Only a fool does something for
the first time and thinks it’s going
to work.”
www.earnest-agency.comwww.earnest-agency.com
Ann Handley,
Chief Content Officer, MarketingProfs
Image @ Flickr. Creative Commons.
“The biggest missed opportunity
in content is playing it too safe.”
www.earnest-agency.comwww.earnest-agency.com
Joseph Jaffe, CEO, Evol8tion
Image @ Flickr. Creative Commons.
“If you want to create
your legacy, invest 10%
of your budget in things
that have no precedent .”
www.earnest-agency.com
Ann Handley,
Chief Content Officer, MarketingProfs
Image @ Flickr. Creative Commons.
“Tell bolder stories:
Disrupt your industry’s fairytales.”
www.earnest-agency.com
KNOW YOUR CUSTOMERS,
INTIMATELY
Image @ Flickr. Creative Commons.
www.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.com
“You’re not competing with another
company, you’re competing with
time and attention – even if you’re
in b2b.”
Ray Wang, CEO,
Constellation Research
Image @ Flickr. Creative Commons.
www.earnest-agency.comwww.earnest-agency.com
“Things have changed.
The power has shifted
from buyer beware to
seller beware .”
Dan Pink, Author
Image @ Flickr. Creative Commons.
www.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.com
Victor Milligan, CMO, Forrester
Image @ Unsplash – Aaron Burden.
“Segments are more formed by assumptions
and biases, than actual data .”
BUT BEWARE
www.earnest-agency.com
APPEAL TO EVERYONE,
APPEAL TO NO ONE
Image @ Unsplash. Jordan Sanchez
www.earnest-agency.com
Ann Handley,
Chief Content Officer, MarketingProfs
Image @ Unsplash. Josh Felise
“Your brand voice
can attract and
repel: Attract the
like-minded.
Repel the timid.”
www.earnest-agency.com
“Insane honesty actively
alienates the people
who are least likely to
buy from you - chasing
out the dumb asses who
will waste your time .”
Doug Kessler,
Creative Director, Velocity
Image @ Earnest
www.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.com
Image @ Unsplash. Rowan Heuval
UNDERSTAND WHAT
REALLY MATTERS
www.earnest-agency.comwww.earnest-agency.com
Rohit Bhargava
Author and Entrepreneur
Image @ Unsplash. Elijah Hail
“Nobody wants
content.
They want stories
and experiences.”
www.earnest-agency.com
Dharmesh Shah,
CTO and Co-Founder, HubSpot
Image @ Unsplash – Mayur Gala
“While others make noise, quietly
create value. While they fight for
attention, just follow your heart.”
www.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.com
Dan Pink
Author
Image @ Unsplash – Davide Ragusa
“If B2B buyers
know the problem
they face, they
don’t need you.
You need to see
what’s coming and
identify hidden
problems.”
www.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.comwww.earnest-agency.com
Ray Wang
CEO, Constellation Group
Image @ Unsplash – Daniela Cuevas
“We need to move from customer
journeys to choose your own adventure.
Personalisation is about enabling people
to self-direct their own journeys.”
www.earnest-agency.com
“Loyalty structures are changing – from
‘captured to committed’ customers to free agents
who will move if there’s a bad experience.”
Victor Milligan
CMO, Forrester
Image @ Unsplash – Mikael Kristenson
www.earnest-agency.com
“SEO is not something you do any
more, it’s what happens when you
do everything else right.”
Chad Pollitt
VP of Audience, Relevance
Image @ Unsplash – Siyan Ren
www.earnest-agency.com
BE DIFFERENT,
BUT BE REAL
Image @ Flickr. Creative Commons.
www.earnest-agency.comwww.earnest-agency.com
Joseph Jaffe, CEO, Evol8tion
Image: Flickr – Creative Commons
“It’s hard to be a
renegade if that
authenticity isn’t
there.”
www.earnest-agency.comwww.earnest-agency.com
Ann Handley,
Chief Content Officer, MarketingProfs
Image: Flickr – Creative Commons
“If you covered up
your logo, would
you recognize you? ”
www.earnest-agency.comwww.earnest-agency.com
Marcus Sheridan, The Sales Lion
Image: Flickr – Creative Commons
“Frustration is the F-word of the
Internet. As soon as someone feels
like you’re not being transparent,
they stop trusting you.”
www.earnest-agency.comwww.earnest-agency.com
Bill Macaitis, CMO, Slack
Image: Flickr – Creative Commons
“The death of SaaS is when you
continue to add feature after
feature – especially when people
signed up because you were so
easy to use.”
SIMPLICITY
MATTERS
www.earnest-agency.comwww.earnest-agency.com
Eric Klinenberg,
Sociologist and Author
Image: Flickr – Creative Commons
“The problem of
choice: we have so
many choices in the
world of social media
that we don’t know
how to make a good
decision.”
www.earnest-agency.comwww.earnest-agency.com
Robert Scoble, Futurist, Rackspace
Image: Flickr – Creative Commons
“Companies that
reduce friction win.”
www.earnest-agency.comwww.earnest-agency.com
Michael A. Cusumano,
Professor, MIT,
Sloan School of Management
Image: Flickr – Creative Commons
“You need to ask
yourself, what is
occurring now that
may transform your
business in the future.
What is the inflection
point, the 10x change?”
ALWAYS KEEP AN EYE
ON THE FUTURE
www.earnest-agency.comwww.earnest-agency.com
Michael A. Cusumano,
Professor, MIT,
Sloan School of Management
Image: Flickr – Creative Commons
“Strategy-wise, identify what
‘resources’ might become ‘almost
free’. And what will be scarce.”
www.earnest-agency.comwww.earnest-agency.com
Dharmesh Shah, CTO and Co-founder, HubSpot
Image: Flickr – Creative Commons
“Marketers should spend
less time reporting the
numbers and more time
making the numbers.”
CHANGE THE WAY
YOU OPERATE
www.earnest-agency.comwww.earnest-agency.com
Marcus Sheridan, The Sales Lion
Image: Flickr – Creative Commons
“When people say ‘I don’t
have the time’, they really
mean they don’t think it’s
important enough.”
www.earnest-agency.comwww.earnest-agency.com
Seth Godin, Author and Blogger
Image: Flickr – Creative Commons
“We spend way too much
time in meetings waiting
for others to take
responsibility.”
www.earnest-agency.comwww.earnest-agency.com
“All the words we use for
marketing to customers
are adversarial terms:
Targeting.
Branding.
Acquisition.
Why is that?”
Joseph Jaffe, CEO, Evol8tion
Image: Flickr – Creative Commons
www.earnest-agency.comwww.earnest-agency.com
Victor Milligan, CMO, Forrester
Image: Flickr – Creative Commons
“CMOs need to go beyond just
messaging & brand. They need
to be looking at data,
CX, product development
& operational transformation.”
www.earnest-agency.comwww.earnest-agency.com
Chad Pollitt, VP of Audience, Relevance
Image: Unsplash– Pablo Garcia Saldana
“Only 38% of marketers
believe they’re using
content effectively.”
www.earnest-agency.comwww.earnest-agency.com
Marcus Sheridan, The Sales Lion
Image: Unsplash – Dominic Schroder
“Inbound marketing and sales
is a culture change, not a
marketing programme .”
www.earnest-agency.comwww.earnest-agency.com
Jon Ronson, Journalist and Author
Image: Unsplash– Thong Vo
“4% of CEOs and
business leaders
are psychopaths .”
KNOW THAT OTHERS WILL
STAND IN YOUR WAY
www.earnest-agency.comwww.earnest-agency.com
Brene Brown, Researcher and Storyteller
Image: Unsplash– Chris Sardegna
“If you want to change
people’s behaviour, you
better speak to their
emotions .”
www.earnest-agency.comwww.earnest-agency.com
Marisa Smith, MD,
The Whole Brain Group
Image: Flickr – Creative Commons
“Build your
company around
the structure you
want, not the
people you have.”
HIRE GREAT PEOPLE
www.earnest-agency.comwww.earnest-agency.com
Bill Macaitis, CMO, Slack
Image: Unsplash– Olu Eletu
“Empathy, courtesy
and craftsmanship.
They’re the values we
live by – and what we
look for in the people
we hire.”
www.earnest-agency.comwww.earnest-agency.com
EMBRACE A NEW WAY
OF SELLING
Image: Unsplash– Breno Machado
www.earnest-agency.comwww.earnest-agency.com
Brian Halligan,
CEO & Co-Founder, HubSpot
Image: Unsplash– Jonathan Velasquez
“We need to unsuck
the sales industry.
The sales playbook is
broken…
We want to
transform the way of
selling to reflect the
way people buy.”
www.earnest-agency.comwww.earnest-agency.com
Brian Halligan, CEO & Co-Founder, HubSpot
Image: Unsplash– Matthew Clark
“Today’s selling is about a
partnership not a power
struggle. It’s about building
trust. Being helpful not hostile.
Today’s selling is inbound not
outbound.”
www.earnest-agency.comwww.earnest-agency.com
Brian Halligan
CEO & Co-Founder, HubSpot
Image: Unsplash– Jones Vincent
“Sell unto others
as you would
have them sell
unto you.”
www.earnest-agency.comwww.earnest-agency.com
Seth Godin, Author and Blogger
Image: Unsplash – Thomas Lefebyre
“You have to be the
person that says:
‘I am going to do this’
not ‘Is this my job?”
IT’S IN YOUR HANDS
That was Inbound 2015 crunched by:
www.earnest-agency.com
earnest-agency.com
@earnestagency
And a big thank you to:
HubSpot

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Inbound 2015 crunched by Earnest Agency