Personal Information
Organization / Workplace
Harrow, United Kingdom United Kingdom
Occupation
IT Service Management Architect & Multi-Supplier Integration and Management Expert (MSI/SIAM/ITIL)
Industry
Technology / Software / Internet
Website
enamulhaque.co.uk
About
A seasoned IT professional with diverse experience in leading and managing transformation, optimizing strategies with sustained operational excellence.
Extensive knowledge in Service Integration and Management (SIAM) & Digital transformation projects across complex multi-suppler environments, ITIL consultancy, ITSM Process re-engineering & ITSM tool deployments.
Considerable industry experience in Solution design, Program management, Contact Centre Operations, Technical Support Operations, Cloud Architecture and Big data analytics.
Tags
knowledge management
km
social media
knowledge creation
nokia
itil
itsm
big data
service desk
service design
siam
snow
msi
servicenow
help desk
problem management
incident management
customer service
knowledge sharing
knowledge representation
km initiatives
inventions
creative
oppurtini
chester greenwood
innovative
teenagres
inspiring stories
science
teens
astounding business
ryan patterson
ear muffs
innovation
opportunities
louis braille
braille
george nissen
enamul haque
km success stories
story telling
technical support
nokia siemens network
customer care
touchpoints
survival and primitive technology
creative care
kcs
data
structuring the data
data analytics
asset management
support centers
service management
transformation
service life-cycle
asset
service operations
information technology
war-room
it operations
sign language translator
business
corporate
technology
gartner
hcl
ocm
risk management
enterprise transformation
leadership development
software as a service (saas)
cloud computing layers
cloud architecture
cloud implementation types
utility computing
integrated and networked hardware
infrastructure as a service (iaas)
on-demand self-service
cloud
cloud provisioning
broad network access
resource pooling
platform as a service (paas)
cloud computing service layers
cloud adaptation
commercial cloud offerings
measured service
cloud computing
cloud strategy
rapid elasticity
the trampoline
reporting
data anlysis
servicenow system
it sevice management
servicenow training
statistics
calendar-based views
analytics
applications
report
predefined reports
knowledge
chnage mamagement
knowledge management training
km articles
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how to create knowledge articles
knowledgebase
microsoft
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Presentations
(11)Likes
(2)Customer Service | Engagement | Social Media
Brand Autopsy Marketing Practice
•
15 years ago
Social media and customer service - some examples
Triptease
•
15 years ago
Personal Information
Organization / Workplace
Harrow, United Kingdom United Kingdom
Occupation
IT Service Management Architect & Multi-Supplier Integration and Management Expert (MSI/SIAM/ITIL)
Industry
Technology / Software / Internet
Website
enamulhaque.co.uk
About
A seasoned IT professional with diverse experience in leading and managing transformation, optimizing strategies with sustained operational excellence.
Extensive knowledge in Service Integration and Management (SIAM) & Digital transformation projects across complex multi-suppler environments, ITIL consultancy, ITSM Process re-engineering & ITSM tool deployments.
Considerable industry experience in Solution design, Program management, Contact Centre Operations, Technical Support Operations, Cloud Architecture and Big data analytics.
Tags
knowledge management
km
social media
knowledge creation
nokia
itil
itsm
big data
service desk
service design
siam
snow
msi
servicenow
help desk
problem management
incident management
customer service
knowledge sharing
knowledge representation
km initiatives
inventions
creative
oppurtini
chester greenwood
innovative
teenagres
inspiring stories
science
teens
astounding business
ryan patterson
ear muffs
innovation
opportunities
louis braille
braille
george nissen
enamul haque
km success stories
story telling
technical support
nokia siemens network
customer care
touchpoints
survival and primitive technology
creative care
kcs
data
structuring the data
data analytics
asset management
support centers
service management
transformation
service life-cycle
asset
service operations
information technology
war-room
it operations
sign language translator
business
corporate
technology
gartner
hcl
ocm
risk management
enterprise transformation
leadership development
software as a service (saas)
cloud computing layers
cloud architecture
cloud implementation types
utility computing
integrated and networked hardware
infrastructure as a service (iaas)
on-demand self-service
cloud
cloud provisioning
broad network access
resource pooling
platform as a service (paas)
cloud computing service layers
cloud adaptation
commercial cloud offerings
measured service
cloud computing
cloud strategy
rapid elasticity
the trampoline
reporting
data anlysis
servicenow system
it sevice management
servicenow training
statistics
calendar-based views
analytics
applications
report
predefined reports
knowledge
chnage mamagement
knowledge management training
km articles
knowledge base
how to create knowledge articles
knowledgebase
microsoft
leadership
transition
corporate changes
people
organizational changes
process
transformation process
effective leadership
See more