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Product Life Cycle & Marketing Strategy
Hitesh Gupta
26th Sep ‘13
•Product is anything which is of value & is
offered thro’ voluntary exchange
•A change in feature creates a new product
•Service : Set of activities, benefits or satisfaction offered for sale
» Intangible
» May not result in ownership
What is a product?
Goods and/or Services Are the Product
What is the demand for these products in 2013
compared to 1990?
» Fixed phone, land-line
» Cell phones
» Umbrella
» Video cassette player
» Diabetes Insulin injections
Demand for products
???
•New products meet needs better
» Maruti 800 v/s Premier Padmini
• Technology changes
» Video conference v/s air travel
• Substitutes replace a product
» Telegrams v/s SMS, SMS v/s Mobile Chat
• Population moves to the next level in Maslow’s NH
» Basic variant of a car to full loaded model
Why would demand change?
PLC Concept is Based on Four Premises
Products have a
limited life.
Product sales pass through
distinct stages, each with
different marketing
implications.
Profits from a product
vary at different stages
in the life cycle.
Products require different
strategies at different
life cycle stages.
Product Life-Cycle Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Begins when the
company develops a
new-product idea
• Sales are zero
• Investment costs are
high
• Profits are negative
PLC Stages
Product Life-Cycle Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Slow sales growth – cell
phones 15 yrs back, Hybrid
cars today, Blu-Ray
technology, HD TV
• Intensive
promotions, communications
• Price uncertainty
• Uncertain competition
reactions
• Uncertain consumer
responses
• Non-existent profits
• Negative cash flow
PLC Stages
Product Life-Cycle Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Rapid sales growth – cell
phones today, internet, LCD
TV
• Market acceptance
• Price stabilization
• Features stabilization
• Profits start coming in
• Brand building starts
• Competition starts building
PLC Stages
Product Life-Cycle Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Slow sales growth – Land
lines, 100cc
motorbikes, fountain pens
• Price
reductions, promotions
• Features changes /
reductions / new
• Profits go down
• Competitors introduce new
products
• Brand sustainability is
imperative in
communication
PLC Stages
Product Life-Cycle Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Decline in sales – audio &
video cassette players,
pagers
• New products meet
satisfaction
• Profits erode
• Communication expenses
are stopped
PLC Stages
Varies with every product
» Can be controlled by marketing efforts
• Changes with technology introductions
» Inventions
» Disruptive innovations
PLC Duration
• Innovators –
» “first on the block” buyers
» Typically younger in age
» They enjoy taking risks with new
products
» They are mostly well informed
» Very small in numbers
» Tolerate failures
» They trigger the next level - Adopters
• Early adopters –
» These wait for initial purchases to
happen, product
reviews
» They enjoy novelty, higher incomes
youth, educated,
socially forward
» Opinion leaders
» They help spread the world
PLC and the Customer adoption process
•Majority -
» Skepticism, senior in
age, mixed levels of education
» They build the sales volumes
» Don’t like to take too much
risk
» Competitors enter the
market when these come in
» Careful buyers & choosers
•Laggards -
» They avoid change
» Rely on existing products
until it outgrows completely
» Form the last small section
» They don’t need to much ad
& communication
Product life cycle & marketing strategy
PLC Length and Shape
Sales Sales Sales
TimeTime Time
Style Fashion Fad
Introduction Growth Maturity Decline
Marketing
objectives
Create product
awareness &
trials
Gain market share,
create strong
positions
Defend market
share, create
profits
Reduce
expenses
milk brands
Product
strategy
Offer basic
Products
Eg. Vodafone
Offer product
extensions, build
service
differentiation
Diversify brands,
items & models
Eg. Blackberry
Phase out
weak
products
Price Charge cost
Plus
Penetration price
promotions, deals
Eg Dominos in India
Match pricing to
strong
competitors
Cut prices
Advertising &
Communications
Chosen market
segments are
addressed
Segment
awareness
Advertise
differentiation
Reduce levels
to
retain loyalists
Place Build Selective
Distribution
Eg. Hushpuppies
Build intensive
distribution
Build more
intensive
distribution
Go Selective:
Phase out
unprofitable
outlets
Marketing Strategies in the PLC
At the heart of a great brand is a great
product
Thank you

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Product life cycle & marketing strategy

  • 1. Product Life Cycle & Marketing Strategy Hitesh Gupta 26th Sep ‘13
  • 2. •Product is anything which is of value & is offered thro’ voluntary exchange •A change in feature creates a new product •Service : Set of activities, benefits or satisfaction offered for sale » Intangible » May not result in ownership What is a product?
  • 3. Goods and/or Services Are the Product
  • 4. What is the demand for these products in 2013 compared to 1990? » Fixed phone, land-line » Cell phones » Umbrella » Video cassette player » Diabetes Insulin injections Demand for products ???
  • 5. •New products meet needs better » Maruti 800 v/s Premier Padmini • Technology changes » Video conference v/s air travel • Substitutes replace a product » Telegrams v/s SMS, SMS v/s Mobile Chat • Population moves to the next level in Maslow’s NH » Basic variant of a car to full loaded model Why would demand change?
  • 6. PLC Concept is Based on Four Premises Products have a limited life. Product sales pass through distinct stages, each with different marketing implications. Profits from a product vary at different stages in the life cycle. Products require different strategies at different life cycle stages.
  • 7. Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Begins when the company develops a new-product idea • Sales are zero • Investment costs are high • Profits are negative PLC Stages
  • 8. Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Slow sales growth – cell phones 15 yrs back, Hybrid cars today, Blu-Ray technology, HD TV • Intensive promotions, communications • Price uncertainty • Uncertain competition reactions • Uncertain consumer responses • Non-existent profits • Negative cash flow PLC Stages
  • 9. Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Rapid sales growth – cell phones today, internet, LCD TV • Market acceptance • Price stabilization • Features stabilization • Profits start coming in • Brand building starts • Competition starts building PLC Stages
  • 10. Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Slow sales growth – Land lines, 100cc motorbikes, fountain pens • Price reductions, promotions • Features changes / reductions / new • Profits go down • Competitors introduce new products • Brand sustainability is imperative in communication PLC Stages
  • 11. Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Decline in sales – audio & video cassette players, pagers • New products meet satisfaction • Profits erode • Communication expenses are stopped PLC Stages
  • 12. Varies with every product » Can be controlled by marketing efforts • Changes with technology introductions » Inventions » Disruptive innovations PLC Duration
  • 13. • Innovators – » “first on the block” buyers » Typically younger in age » They enjoy taking risks with new products » They are mostly well informed » Very small in numbers » Tolerate failures » They trigger the next level - Adopters • Early adopters – » These wait for initial purchases to happen, product reviews » They enjoy novelty, higher incomes youth, educated, socially forward » Opinion leaders » They help spread the world PLC and the Customer adoption process
  • 14. •Majority - » Skepticism, senior in age, mixed levels of education » They build the sales volumes » Don’t like to take too much risk » Competitors enter the market when these come in » Careful buyers & choosers •Laggards - » They avoid change » Rely on existing products until it outgrows completely » Form the last small section » They don’t need to much ad & communication
  • 16. PLC Length and Shape Sales Sales Sales TimeTime Time Style Fashion Fad
  • 17. Introduction Growth Maturity Decline Marketing objectives Create product awareness & trials Gain market share, create strong positions Defend market share, create profits Reduce expenses milk brands Product strategy Offer basic Products Eg. Vodafone Offer product extensions, build service differentiation Diversify brands, items & models Eg. Blackberry Phase out weak products Price Charge cost Plus Penetration price promotions, deals Eg Dominos in India Match pricing to strong competitors Cut prices Advertising & Communications Chosen market segments are addressed Segment awareness Advertise differentiation Reduce levels to retain loyalists Place Build Selective Distribution Eg. Hushpuppies Build intensive distribution Build more intensive distribution Go Selective: Phase out unprofitable outlets Marketing Strategies in the PLC
  • 18. At the heart of a great brand is a great product Thank you

Editor's Notes

  • #13: Diruptive innovation – which creates a new market eg traditional encyclopedia vswikipedia
  • #18: Voafone : Introduction” Product StrategyBlackberry: MaturityMarketsegmentsNew segmentsemerge, newsegmentssoughtConsolidation ofmarket segmentsMove to onlyprofitablesegments