SlideShare a Scribd company logo
Enhancing Unified Communication experience
through Microsoft Lync SDK and UCMA
Welcome to the webinar on
by Harbinger Systems
Presenters
Anjanikumar Shukla
General Manager
Business Development
Dinesh Vaidya
Senior Project Lead
Agenda
• Microsoft Lync Server
• Lync SDK - What is it? What can be done using Lync
SDK?
• Examples of applications
• UCMA - What is it? What can be done using UCMA?
• Examples of Applications
• Summary
• Q & A
Microsoft Lync Server
• What is Microsoft Lync Server ?
• Features
– Instant Messaging
– Presence
– VoIP
– Conferencing
– File Transfer
• Microsoft Lync is the default client.
Lync SDK
• What powers does Lync SDK give to the
developer?
– Unified Communications enable existing business
applications.
– Extend the Lync client itself
– Build a custom application with Lync features
– Totally replace the Lync client by a new UI
• What is Lync SDK ?
– Client API.
– Set of UI controls.
Lync SDK ... Continued
Lync SDK 2010
– Sign-In/Search/Contact-Info/Presence
– Contact List/Group Management
– Conversations(Audio, Video)/IM/Conferencing
– Contextual conversations
Lync SDK 2013
– Application Sharing APIs
– Content Sharing APIs
– Persistent Chat APIs
Lync SDK ... Continued
Example 1 – Essence of Presence
Lync SDK ... Continued
Example 2 – Conversation Translator
Lync SDK - Summary
Lync SDK gives our custom application or existing
business process applications the capability to do
everything which the default Lync client can do.
UCMA
• What is UCMA?
– API set that helps build middle tier applications
those work with the MS Lync Server platform to
address specific business needs.
• What are the main business scenarios where
UCMA can be applied ?
– Contact Center or Helpdesk Application
– Notification Systems
– Interactive BOTs
– Conferencing Systems
UCMA
Platform and Endpoints
Signaling
Communication Collaboration
Conferencing
Instant Messaging
Extensibility
Conference Management
Audio Video
Conversation / Call
Presence Contact Groups
Signaling Connection Management Basic Classes
c
UCMA
• Example 1 – Application built on Contact center sample
UCMA
Example 2 – Visual IVR
UCMA - Summary
• UCMA is a strong library for development of
middle tier applications for Lync Server
platform. These applications can save a lot of
time and money for the organization.
• To see the examples in action, visit this link:
http://www.harbinger-systems.com/microsoft-lync-as-an-
extensible-platform
Q & A
Thank You!
Visit us at: www.harbinger-systems.com
Write to us at: hsplinfo@harbingergroup.com
Blog: blog.harbinger-systems.com
Twitter: twitter.com/HarbingerSys (@HarbingerSys)
Slideshare: slideshare.net/hsplmkting
Facebook: facebook.com/harbingersys
LinkedIn: linkedin.com/company/382306
Follow us
Ad

More Related Content

What's hot (20)

WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...
WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...
WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...
WSO2
 
[WSO2Con EU 2017] Cloud-Native API Management
[WSO2Con EU 2017] Cloud-Native API Management[WSO2Con EU 2017] Cloud-Native API Management
[WSO2Con EU 2017] Cloud-Native API Management
WSO2
 
Lessons Learned from Building Enterprise APIs (Gustaf Nyman)
Lessons Learned from Building Enterprise APIs (Gustaf Nyman)Lessons Learned from Building Enterprise APIs (Gustaf Nyman)
Lessons Learned from Building Enterprise APIs (Gustaf Nyman)
Nordic APIs
 
Developing Enterprise Applications with the WSO2 Application Platform
Developing Enterprise Applications with the WSO2 Application PlatformDeveloping Enterprise Applications with the WSO2 Application Platform
Developing Enterprise Applications with the WSO2 Application Platform
Nuwan Bandara
 
WSO2Con EU 2016: Understanding Microservice Architecture
WSO2Con EU 2016: Understanding Microservice ArchitectureWSO2Con EU 2016: Understanding Microservice Architecture
WSO2Con EU 2016: Understanding Microservice Architecture
WSO2
 
WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2
WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2
WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2
WSO2
 
Event-Driven Architecture (EDA)
Event-Driven Architecture (EDA)Event-Driven Architecture (EDA)
Event-Driven Architecture (EDA)
WSO2
 
How To Build Resilient & Scalable Software Products
How To Build Resilient & Scalable Software ProductsHow To Build Resilient & Scalable Software Products
How To Build Resilient & Scalable Software Products
Forgeahead Solutions
 
Architecting the Digital Enterprise
Architecting the Digital Enterprise Architecting the Digital Enterprise
Architecting the Digital Enterprise
WSO2
 
Introducing WSO2 API Manager for Mobile Applications and Rapid Integration
Introducing WSO2 API Manager for Mobile Applications and Rapid IntegrationIntroducing WSO2 API Manager for Mobile Applications and Rapid Integration
Introducing WSO2 API Manager for Mobile Applications and Rapid Integration
WSO2
 
Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?
Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?
Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?
WSO2
 
WSO2 Product Release Webinar Introducing WSO2 API Manager for Complete API ...
WSO2 Product Release Webinar   Introducing WSO2 API Manager for Complete API ...WSO2 Product Release Webinar   Introducing WSO2 API Manager for Complete API ...
WSO2 Product Release Webinar Introducing WSO2 API Manager for Complete API ...
WSO2
 
WSO2Con USA 2017: Building Platforms for Rapid Application Development
WSO2Con USA 2017: Building Platforms for Rapid Application DevelopmentWSO2Con USA 2017: Building Platforms for Rapid Application Development
WSO2Con USA 2017: Building Platforms for Rapid Application Development
WSO2
 
The Magic Behind Faster API Development, Testing and Delivery with API Virtua...
The Magic Behind Faster API Development, Testing and Delivery with API Virtua...The Magic Behind Faster API Development, Testing and Delivery with API Virtua...
The Magic Behind Faster API Development, Testing and Delivery with API Virtua...
Nordic APIs
 
WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0
WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0
WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0
WSO2
 
SOA and API Convergence Strategy and Tactics
SOA and API Convergence Strategy and TacticsSOA and API Convergence Strategy and Tactics
SOA and API Convergence Strategy and Tactics
Chris Haddad
 
How the WSO2 App factory can help Manage your Applications
How the WSO2 App factory can help Manage your ApplicationsHow the WSO2 App factory can help Manage your Applications
How the WSO2 App factory can help Manage your Applications
WSO2
 
WSO2Con EU 2016: Introduction to the All New WSO2 Governance Centre
WSO2Con EU 2016: Introduction to the All New WSO2 Governance CentreWSO2Con EU 2016: Introduction to the All New WSO2 Governance Centre
WSO2Con EU 2016: Introduction to the All New WSO2 Governance Centre
WSO2
 
Three layer API Design Architecture
Three layer API Design ArchitectureThree layer API Design Architecture
Three layer API Design Architecture
Harish Kumar
 
API, Integration, and SOA Convergence
API, Integration, and SOA ConvergenceAPI, Integration, and SOA Convergence
API, Integration, and SOA Convergence
Kasun Indrasiri
 
WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...
WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...
WSO2Con USA 2017: Providing a Pathway from Stovepipe Systems to a Secure SOA ...
WSO2
 
[WSO2Con EU 2017] Cloud-Native API Management
[WSO2Con EU 2017] Cloud-Native API Management[WSO2Con EU 2017] Cloud-Native API Management
[WSO2Con EU 2017] Cloud-Native API Management
WSO2
 
Lessons Learned from Building Enterprise APIs (Gustaf Nyman)
Lessons Learned from Building Enterprise APIs (Gustaf Nyman)Lessons Learned from Building Enterprise APIs (Gustaf Nyman)
Lessons Learned from Building Enterprise APIs (Gustaf Nyman)
Nordic APIs
 
Developing Enterprise Applications with the WSO2 Application Platform
Developing Enterprise Applications with the WSO2 Application PlatformDeveloping Enterprise Applications with the WSO2 Application Platform
Developing Enterprise Applications with the WSO2 Application Platform
Nuwan Bandara
 
WSO2Con EU 2016: Understanding Microservice Architecture
WSO2Con EU 2016: Understanding Microservice ArchitectureWSO2Con EU 2016: Understanding Microservice Architecture
WSO2Con EU 2016: Understanding Microservice Architecture
WSO2
 
WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2
WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2
WSO2Con USA 2017: WSO2 Partner Program – Engaging with WSO2
WSO2
 
Event-Driven Architecture (EDA)
Event-Driven Architecture (EDA)Event-Driven Architecture (EDA)
Event-Driven Architecture (EDA)
WSO2
 
How To Build Resilient & Scalable Software Products
How To Build Resilient & Scalable Software ProductsHow To Build Resilient & Scalable Software Products
How To Build Resilient & Scalable Software Products
Forgeahead Solutions
 
Architecting the Digital Enterprise
Architecting the Digital Enterprise Architecting the Digital Enterprise
Architecting the Digital Enterprise
WSO2
 
Introducing WSO2 API Manager for Mobile Applications and Rapid Integration
Introducing WSO2 API Manager for Mobile Applications and Rapid IntegrationIntroducing WSO2 API Manager for Mobile Applications and Rapid Integration
Introducing WSO2 API Manager for Mobile Applications and Rapid Integration
WSO2
 
Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?
Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?
Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?
WSO2
 
WSO2 Product Release Webinar Introducing WSO2 API Manager for Complete API ...
WSO2 Product Release Webinar   Introducing WSO2 API Manager for Complete API ...WSO2 Product Release Webinar   Introducing WSO2 API Manager for Complete API ...
WSO2 Product Release Webinar Introducing WSO2 API Manager for Complete API ...
WSO2
 
WSO2Con USA 2017: Building Platforms for Rapid Application Development
WSO2Con USA 2017: Building Platforms for Rapid Application DevelopmentWSO2Con USA 2017: Building Platforms for Rapid Application Development
WSO2Con USA 2017: Building Platforms for Rapid Application Development
WSO2
 
The Magic Behind Faster API Development, Testing and Delivery with API Virtua...
The Magic Behind Faster API Development, Testing and Delivery with API Virtua...The Magic Behind Faster API Development, Testing and Delivery with API Virtua...
The Magic Behind Faster API Development, Testing and Delivery with API Virtua...
Nordic APIs
 
WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0
WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0
WSO2 Product Release Webinar: WSO2 Dashboard Server 2.0
WSO2
 
SOA and API Convergence Strategy and Tactics
SOA and API Convergence Strategy and TacticsSOA and API Convergence Strategy and Tactics
SOA and API Convergence Strategy and Tactics
Chris Haddad
 
How the WSO2 App factory can help Manage your Applications
How the WSO2 App factory can help Manage your ApplicationsHow the WSO2 App factory can help Manage your Applications
How the WSO2 App factory can help Manage your Applications
WSO2
 
WSO2Con EU 2016: Introduction to the All New WSO2 Governance Centre
WSO2Con EU 2016: Introduction to the All New WSO2 Governance CentreWSO2Con EU 2016: Introduction to the All New WSO2 Governance Centre
WSO2Con EU 2016: Introduction to the All New WSO2 Governance Centre
WSO2
 
Three layer API Design Architecture
Three layer API Design ArchitectureThree layer API Design Architecture
Three layer API Design Architecture
Harish Kumar
 
API, Integration, and SOA Convergence
API, Integration, and SOA ConvergenceAPI, Integration, and SOA Convergence
API, Integration, and SOA Convergence
Kasun Indrasiri
 

Viewers also liked (12)

iOS 8 HealthKit: Driving Smart Health Solutions
iOS 8 HealthKit: Driving Smart Health SolutionsiOS 8 HealthKit: Driving Smart Health Solutions
iOS 8 HealthKit: Driving Smart Health Solutions
Harbinger Systems - HRTech Builder of Choice
 
Webinar: Structured attestation to meaningful use stage 2
Webinar: Structured attestation to meaningful use stage 2Webinar: Structured attestation to meaningful use stage 2
Webinar: Structured attestation to meaningful use stage 2
Harbinger Systems - HRTech Builder of Choice
 
Open Technology Solutions For Healthcare Startups
Open Technology Solutions For Healthcare StartupsOpen Technology Solutions For Healthcare Startups
Open Technology Solutions For Healthcare Startups
Harbinger Systems - HRTech Builder of Choice
 
JavaScript MVC Frameworks: Backbone, Ember and Angular JS
JavaScript MVC Frameworks: Backbone, Ember and Angular JSJavaScript MVC Frameworks: Backbone, Ember and Angular JS
JavaScript MVC Frameworks: Backbone, Ember and Angular JS
Harbinger Systems - HRTech Builder of Choice
 
Webinar- Internet of Things: Application Frameworks in IoT
Webinar- Internet of Things: Application Frameworks in IoTWebinar- Internet of Things: Application Frameworks in IoT
Webinar- Internet of Things: Application Frameworks in IoT
Harbinger Systems - HRTech Builder of Choice
 
Webinar IoT Cloud Platforms and Middleware for Rapid Application Development
Webinar IoT Cloud Platforms and Middleware for Rapid Application DevelopmentWebinar IoT Cloud Platforms and Middleware for Rapid Application Development
Webinar IoT Cloud Platforms and Middleware for Rapid Application Development
Harbinger Systems - HRTech Builder of Choice
 
Webinar: IoT in Healthcare - An Overview
Webinar: IoT in Healthcare - An OverviewWebinar: IoT in Healthcare - An Overview
Webinar: IoT in Healthcare - An Overview
Harbinger Systems - HRTech Builder of Choice
 
Webinar: Building amazing web apps rapidly with emerging tech
Webinar: Building amazing web apps rapidly with emerging techWebinar: Building amazing web apps rapidly with emerging tech
Webinar: Building amazing web apps rapidly with emerging tech
Harbinger Systems - HRTech Builder of Choice
 
Discover the Potential of your Data with Machine Learning
Discover the Potential of your Data with Machine LearningDiscover the Potential of your Data with Machine Learning
Discover the Potential of your Data with Machine Learning
Harbinger Systems - HRTech Builder of Choice
 
Building next gen hr solutions with people analytics-final
Building next gen hr solutions with people analytics-finalBuilding next gen hr solutions with people analytics-final
Building next gen hr solutions with people analytics-final
Harbinger Systems - HRTech Builder of Choice
 
Building real-time-collaborative-web-applications
Building real-time-collaborative-web-applicationsBuilding real-time-collaborative-web-applications
Building real-time-collaborative-web-applications
Harbinger Systems - HRTech Builder of Choice
 
CLOUDIFICATION FOR INTERNET OF THINGS - THE ROAD AHEAD
CLOUDIFICATION FOR INTERNET OF THINGS - THE ROAD AHEADCLOUDIFICATION FOR INTERNET OF THINGS - THE ROAD AHEAD
CLOUDIFICATION FOR INTERNET OF THINGS - THE ROAD AHEAD
Harbinger Systems - HRTech Builder of Choice
 
Ad

Similar to Enhancing Unified Communication Experience through Microsoft Lync SDK and UCMA (20)

WebSphere Message Broker Application Development Training
WebSphere Message Broker Application Development TrainingWebSphere Message Broker Application Development Training
WebSphere Message Broker Application Development Training
Vijaya Raghava Vuligundam
 
Mq light For Guide Share Europe 2014
Mq light For Guide Share Europe 2014Mq light For Guide Share Europe 2014
Mq light For Guide Share Europe 2014
Robert Nicholson
 
Development of skype for business and knowledge of
Development of skype for business and knowledge ofDevelopment of skype for business and knowledge of
Development of skype for business and knowledge of
ayemyatmoe069
 
MQLight for WebSphere Integration user group June 2014
MQLight for WebSphere Integration user group June 2014MQLight for WebSphere Integration user group June 2014
MQLight for WebSphere Integration user group June 2014
Mark Phillips
 
IBM MQ Light Service for Bluemix
IBM MQ Light Service for BluemixIBM MQ Light Service for Bluemix
IBM MQ Light Service for Bluemix
IBM Systems UKI
 
IBM MQ Light @ Capitalware's MQTC 2.0.1.4 conference
IBM MQ Light @ Capitalware's MQTC 2.0.1.4 conferenceIBM MQ Light @ Capitalware's MQTC 2.0.1.4 conference
IBM MQ Light @ Capitalware's MQTC 2.0.1.4 conference
matthew1001
 
Deploying lync evaluating costs and complexities
Deploying lync evaluating costs and complexitiesDeploying lync evaluating costs and complexities
Deploying lync evaluating costs and complexities
Fabrizio Volpe
 
The App Evolution Continues
The App Evolution ContinuesThe App Evolution Continues
The App Evolution Continues
Paula Peña (She, Her, Hers)
 
Webinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
Webinar: Keep Microsoft Lync Under Control With Smart Performance MonitoringWebinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
Webinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
GSX Solutions
 
Software Factories in the Real World: How an IBM WebSphere Integration Factor...
Software Factories in the Real World: How an IBM WebSphere Integration Factor...Software Factories in the Real World: How an IBM WebSphere Integration Factor...
Software Factories in the Real World: How an IBM WebSphere Integration Factor...
ghodgkinson
 
Microsoft Unified Communications Summit
Microsoft Unified Communications SummitMicrosoft Unified Communications Summit
Microsoft Unified Communications Summit
Concurrency, Inc.
 
Lync server overview (Inroduction) US English
Lync server overview (Inroduction) US EnglishLync server overview (Inroduction) US English
Lync server overview (Inroduction) US English
Fabrizio Volpe
 
Lync 2013 abast
Lync 2013 abastLync 2013 abast
Lync 2013 abast
MICProductivity
 
IBM Connect 2014 KEY102
IBM Connect 2014 KEY102IBM Connect 2014 KEY102
IBM Connect 2014 KEY102
Scott Souder
 
Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...
Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...
Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...
Robert Nicholson
 
Introduction to Lync Server 2010
Introduction to Lync Server 2010Introduction to Lync Server 2010
Introduction to Lync Server 2010
Adam Jacobs
 
IBM How to Develop Responsive Applications
IBM How to Develop Responsive ApplicationsIBM How to Develop Responsive Applications
IBM How to Develop Responsive Applications
IBM Systems UKI
 
Westcon & Microsoft - Making Lync Simpler
Westcon & Microsoft - Making Lync SimplerWestcon & Microsoft - Making Lync Simpler
Westcon & Microsoft - Making Lync Simpler
WESTCON EMEA
 
ConnectED2015: IBM Domino Applications in Bluemix
ConnectED2015: 	IBM Domino Applications in BluemixConnectED2015: 	IBM Domino Applications in Bluemix
ConnectED2015: IBM Domino Applications in Bluemix
Martin Donnelly
 
GSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by Atidan
GSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by AtidanGSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by Atidan
GSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by Atidan
David J Rosenthal
 
WebSphere Message Broker Application Development Training
WebSphere Message Broker Application Development TrainingWebSphere Message Broker Application Development Training
WebSphere Message Broker Application Development Training
Vijaya Raghava Vuligundam
 
Mq light For Guide Share Europe 2014
Mq light For Guide Share Europe 2014Mq light For Guide Share Europe 2014
Mq light For Guide Share Europe 2014
Robert Nicholson
 
Development of skype for business and knowledge of
Development of skype for business and knowledge ofDevelopment of skype for business and knowledge of
Development of skype for business and knowledge of
ayemyatmoe069
 
MQLight for WebSphere Integration user group June 2014
MQLight for WebSphere Integration user group June 2014MQLight for WebSphere Integration user group June 2014
MQLight for WebSphere Integration user group June 2014
Mark Phillips
 
IBM MQ Light Service for Bluemix
IBM MQ Light Service for BluemixIBM MQ Light Service for Bluemix
IBM MQ Light Service for Bluemix
IBM Systems UKI
 
IBM MQ Light @ Capitalware's MQTC 2.0.1.4 conference
IBM MQ Light @ Capitalware's MQTC 2.0.1.4 conferenceIBM MQ Light @ Capitalware's MQTC 2.0.1.4 conference
IBM MQ Light @ Capitalware's MQTC 2.0.1.4 conference
matthew1001
 
Deploying lync evaluating costs and complexities
Deploying lync evaluating costs and complexitiesDeploying lync evaluating costs and complexities
Deploying lync evaluating costs and complexities
Fabrizio Volpe
 
Webinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
Webinar: Keep Microsoft Lync Under Control With Smart Performance MonitoringWebinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
Webinar: Keep Microsoft Lync Under Control With Smart Performance Monitoring
GSX Solutions
 
Software Factories in the Real World: How an IBM WebSphere Integration Factor...
Software Factories in the Real World: How an IBM WebSphere Integration Factor...Software Factories in the Real World: How an IBM WebSphere Integration Factor...
Software Factories in the Real World: How an IBM WebSphere Integration Factor...
ghodgkinson
 
Microsoft Unified Communications Summit
Microsoft Unified Communications SummitMicrosoft Unified Communications Summit
Microsoft Unified Communications Summit
Concurrency, Inc.
 
Lync server overview (Inroduction) US English
Lync server overview (Inroduction) US EnglishLync server overview (Inroduction) US English
Lync server overview (Inroduction) US English
Fabrizio Volpe
 
IBM Connect 2014 KEY102
IBM Connect 2014 KEY102IBM Connect 2014 KEY102
IBM Connect 2014 KEY102
Scott Souder
 
Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...
Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...
Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impa...
Robert Nicholson
 
Introduction to Lync Server 2010
Introduction to Lync Server 2010Introduction to Lync Server 2010
Introduction to Lync Server 2010
Adam Jacobs
 
IBM How to Develop Responsive Applications
IBM How to Develop Responsive ApplicationsIBM How to Develop Responsive Applications
IBM How to Develop Responsive Applications
IBM Systems UKI
 
Westcon & Microsoft - Making Lync Simpler
Westcon & Microsoft - Making Lync SimplerWestcon & Microsoft - Making Lync Simpler
Westcon & Microsoft - Making Lync Simpler
WESTCON EMEA
 
ConnectED2015: IBM Domino Applications in Bluemix
ConnectED2015: 	IBM Domino Applications in BluemixConnectED2015: 	IBM Domino Applications in Bluemix
ConnectED2015: IBM Domino Applications in Bluemix
Martin Donnelly
 
GSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by Atidan
GSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by AtidanGSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by Atidan
GSX Monitor and Analyzer for Microsoft Lync 2013 - Presented by Atidan
David J Rosenthal
 
Ad

More from Harbinger Systems - HRTech Builder of Choice (20)

Using People Analytics for a Sustainable Remote Workforce
Using People Analytics for a Sustainable Remote WorkforceUsing People Analytics for a Sustainable Remote Workforce
Using People Analytics for a Sustainable Remote Workforce
Harbinger Systems - HRTech Builder of Choice
 
5 Trends That Will Drive the Transformation of EdTech in 2021
5 Trends That Will Drive the Transformation of EdTech in 20215 Trends That Will Drive the Transformation of EdTech in 2021
5 Trends That Will Drive the Transformation of EdTech in 2021
Harbinger Systems - HRTech Builder of Choice
 
Rapidly Transforming Organizational Content into Learning Experiences
Rapidly Transforming Organizational Content into Learning ExperiencesRapidly Transforming Organizational Content into Learning Experiences
Rapidly Transforming Organizational Content into Learning Experiences
Harbinger Systems - HRTech Builder of Choice
 
Scalable HR Integrations for Better Data Analytics: Challenges & Solutions
Scalable HR Integrations for Better Data Analytics: Challenges & SolutionsScalable HR Integrations for Better Data Analytics: Challenges & Solutions
Scalable HR Integrations for Better Data Analytics: Challenges & Solutions
Harbinger Systems - HRTech Builder of Choice
 
5 Key Items HR Should Consider Before Buying HR Technologies
5 Key Items HR Should Consider Before Buying HR Technologies5 Key Items HR Should Consider Before Buying HR Technologies
5 Key Items HR Should Consider Before Buying HR Technologies
Harbinger Systems - HRTech Builder of Choice
 
Best Practices to Build Marketplace-Ready Integrations
Best Practices to Build Marketplace-Ready IntegrationsBest Practices to Build Marketplace-Ready Integrations
Best Practices to Build Marketplace-Ready Integrations
Harbinger Systems - HRTech Builder of Choice
 
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
HRTech Integration Masterclass Session 4 How to Expand Your Recruitment Datab...
Harbinger Systems - HRTech Builder of Choice
 
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing MarketsRecalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Harbinger Systems - HRTech Builder of Choice
 
How to Gain Key Insights from Data Distributed Across Multiple HR Systems
How to Gain Key Insights from Data Distributed Across Multiple HR SystemsHow to Gain Key Insights from Data Distributed Across Multiple HR Systems
How to Gain Key Insights from Data Distributed Across Multiple HR Systems
Harbinger Systems - HRTech Builder of Choice
 
HRTech Integration Master Class Session 1 -Delivering Seamless Learning Exper...
HRTech Integration Master Class Session 1 -Delivering Seamless Learning Exper...HRTech Integration Master Class Session 1 -Delivering Seamless Learning Exper...
HRTech Integration Master Class Session 1 -Delivering Seamless Learning Exper...
Harbinger Systems - HRTech Builder of Choice
 
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing MarketsRecalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Recalibrating Product Strategy - Addressing Demand Shifts in Existing Markets
Harbinger Systems - HRTech Builder of Choice
 
Integrating System of Records and Collaboration Tools
Integrating System of Records and Collaboration ToolsIntegrating System of Records and Collaboration Tools
Integrating System of Records and Collaboration Tools
Harbinger Systems - HRTech Builder of Choice
 
How to Power Your HR Apps With AI And Make It Explainable
How to Power Your HR Apps With AI And Make It ExplainableHow to Power Your HR Apps With AI And Make It Explainable
How to Power Your HR Apps With AI And Make It Explainable
Harbinger Systems - HRTech Builder of Choice
 
Chatbot for Continuous Performance Management
Chatbot for Continuous Performance Management Chatbot for Continuous Performance Management
Chatbot for Continuous Performance Management
Harbinger Systems - HRTech Builder of Choice
 
Leveraging mobile capabilities in your HR application
Leveraging mobile capabilities in your HR applicationLeveraging mobile capabilities in your HR application
Leveraging mobile capabilities in your HR application
Harbinger Systems - HRTech Builder of Choice
 
Automate HR applications using AI and ML
Automate HR applications using AI and MLAutomate HR applications using AI and ML
Automate HR applications using AI and ML
Harbinger Systems - HRTech Builder of Choice
 
Engage for Success: Improve Workforce Engagement with Open Communication and ...
Engage for Success: Improve Workforce Engagement with Open Communication and ...Engage for Success: Improve Workforce Engagement with Open Communication and ...
Engage for Success: Improve Workforce Engagement with Open Communication and ...
Harbinger Systems - HRTech Builder of Choice
 
A Cloud-based Collaborative Learning and Coaching Platform
A Cloud-based Collaborative Learning and Coaching PlatformA Cloud-based Collaborative Learning and Coaching Platform
A Cloud-based Collaborative Learning and Coaching Platform
Harbinger Systems - HRTech Builder of Choice
 
Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Extending LRSs and the xAPI for Event-driven Blended and Adaptive LearningExtending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning
Harbinger Systems - HRTech Builder of Choice
 
Impact of SMAC Technology in HCM
Impact of SMAC Technology in HCMImpact of SMAC Technology in HCM
Impact of SMAC Technology in HCM
Harbinger Systems - HRTech Builder of Choice
 

Recently uploaded (20)

TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...
TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...
TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...
TrustArc
 
Special Meetup Edition - TDX Bengaluru Meetup #52.pptx
Special Meetup Edition - TDX Bengaluru Meetup #52.pptxSpecial Meetup Edition - TDX Bengaluru Meetup #52.pptx
Special Meetup Edition - TDX Bengaluru Meetup #52.pptx
shyamraj55
 
Andrew Marnell: Transforming Business Strategy Through Data-Driven Insights
Andrew Marnell: Transforming Business Strategy Through Data-Driven InsightsAndrew Marnell: Transforming Business Strategy Through Data-Driven Insights
Andrew Marnell: Transforming Business Strategy Through Data-Driven Insights
Andrew Marnell
 
AI and Data Privacy in 2025: Global Trends
AI and Data Privacy in 2025: Global TrendsAI and Data Privacy in 2025: Global Trends
AI and Data Privacy in 2025: Global Trends
InData Labs
 
Procurement Insights Cost To Value Guide.pptx
Procurement Insights Cost To Value Guide.pptxProcurement Insights Cost To Value Guide.pptx
Procurement Insights Cost To Value Guide.pptx
Jon Hansen
 
IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...
IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...
IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...
organizerofv
 
Big Data Analytics Quick Research Guide by Arthur Morgan
Big Data Analytics Quick Research Guide by Arthur MorganBig Data Analytics Quick Research Guide by Arthur Morgan
Big Data Analytics Quick Research Guide by Arthur Morgan
Arthur Morgan
 
Manifest Pre-Seed Update | A Humanoid OEM Deeptech In France
Manifest Pre-Seed Update | A Humanoid OEM Deeptech In FranceManifest Pre-Seed Update | A Humanoid OEM Deeptech In France
Manifest Pre-Seed Update | A Humanoid OEM Deeptech In France
chb3
 
Splunk Security Update | Public Sector Summit Germany 2025
Splunk Security Update | Public Sector Summit Germany 2025Splunk Security Update | Public Sector Summit Germany 2025
Splunk Security Update | Public Sector Summit Germany 2025
Splunk
 
Mobile App Development Company in Saudi Arabia
Mobile App Development Company in Saudi ArabiaMobile App Development Company in Saudi Arabia
Mobile App Development Company in Saudi Arabia
Steve Jonas
 
2025-05-Q4-2024-Investor-Presentation.pptx
2025-05-Q4-2024-Investor-Presentation.pptx2025-05-Q4-2024-Investor-Presentation.pptx
2025-05-Q4-2024-Investor-Presentation.pptx
Samuele Fogagnolo
 
Cybersecurity Identity and Access Solutions using Azure AD
Cybersecurity Identity and Access Solutions using Azure ADCybersecurity Identity and Access Solutions using Azure AD
Cybersecurity Identity and Access Solutions using Azure AD
VICTOR MAESTRE RAMIREZ
 
Cyber Awareness overview for 2025 month of security
Cyber Awareness overview for 2025 month of securityCyber Awareness overview for 2025 month of security
Cyber Awareness overview for 2025 month of security
riccardosl1
 
HCL Nomad Web – Best Practices and Managing Multiuser Environments
HCL Nomad Web – Best Practices and Managing Multiuser EnvironmentsHCL Nomad Web – Best Practices and Managing Multiuser Environments
HCL Nomad Web – Best Practices and Managing Multiuser Environments
panagenda
 
Linux Support for SMARC: How Toradex Empowers Embedded Developers
Linux Support for SMARC: How Toradex Empowers Embedded DevelopersLinux Support for SMARC: How Toradex Empowers Embedded Developers
Linux Support for SMARC: How Toradex Empowers Embedded Developers
Toradex
 
Heap, Types of Heap, Insertion and Deletion
Heap, Types of Heap, Insertion and DeletionHeap, Types of Heap, Insertion and Deletion
Heap, Types of Heap, Insertion and Deletion
Jaydeep Kale
 
ThousandEyes Partner Innovation Updates for May 2025
ThousandEyes Partner Innovation Updates for May 2025ThousandEyes Partner Innovation Updates for May 2025
ThousandEyes Partner Innovation Updates for May 2025
ThousandEyes
 
Increasing Retail Store Efficiency How can Planograms Save Time and Money.pptx
Increasing Retail Store Efficiency How can Planograms Save Time and Money.pptxIncreasing Retail Store Efficiency How can Planograms Save Time and Money.pptx
Increasing Retail Store Efficiency How can Planograms Save Time and Money.pptx
Anoop Ashok
 
Rusty Waters: Elevating Lakehouses Beyond Spark
Rusty Waters: Elevating Lakehouses Beyond SparkRusty Waters: Elevating Lakehouses Beyond Spark
Rusty Waters: Elevating Lakehouses Beyond Spark
carlyakerly1
 
Electronic_Mail_Attacks-1-35.pdf by xploit
Electronic_Mail_Attacks-1-35.pdf by xploitElectronic_Mail_Attacks-1-35.pdf by xploit
Electronic_Mail_Attacks-1-35.pdf by xploit
niftliyevhuseyn
 
TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...
TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...
TrustArc Webinar: Consumer Expectations vs Corporate Realities on Data Broker...
TrustArc
 
Special Meetup Edition - TDX Bengaluru Meetup #52.pptx
Special Meetup Edition - TDX Bengaluru Meetup #52.pptxSpecial Meetup Edition - TDX Bengaluru Meetup #52.pptx
Special Meetup Edition - TDX Bengaluru Meetup #52.pptx
shyamraj55
 
Andrew Marnell: Transforming Business Strategy Through Data-Driven Insights
Andrew Marnell: Transforming Business Strategy Through Data-Driven InsightsAndrew Marnell: Transforming Business Strategy Through Data-Driven Insights
Andrew Marnell: Transforming Business Strategy Through Data-Driven Insights
Andrew Marnell
 
AI and Data Privacy in 2025: Global Trends
AI and Data Privacy in 2025: Global TrendsAI and Data Privacy in 2025: Global Trends
AI and Data Privacy in 2025: Global Trends
InData Labs
 
Procurement Insights Cost To Value Guide.pptx
Procurement Insights Cost To Value Guide.pptxProcurement Insights Cost To Value Guide.pptx
Procurement Insights Cost To Value Guide.pptx
Jon Hansen
 
IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...
IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...
IEDM 2024 Tutorial2_Advances in CMOS Technologies and Future Directions for C...
organizerofv
 
Big Data Analytics Quick Research Guide by Arthur Morgan
Big Data Analytics Quick Research Guide by Arthur MorganBig Data Analytics Quick Research Guide by Arthur Morgan
Big Data Analytics Quick Research Guide by Arthur Morgan
Arthur Morgan
 
Manifest Pre-Seed Update | A Humanoid OEM Deeptech In France
Manifest Pre-Seed Update | A Humanoid OEM Deeptech In FranceManifest Pre-Seed Update | A Humanoid OEM Deeptech In France
Manifest Pre-Seed Update | A Humanoid OEM Deeptech In France
chb3
 
Splunk Security Update | Public Sector Summit Germany 2025
Splunk Security Update | Public Sector Summit Germany 2025Splunk Security Update | Public Sector Summit Germany 2025
Splunk Security Update | Public Sector Summit Germany 2025
Splunk
 
Mobile App Development Company in Saudi Arabia
Mobile App Development Company in Saudi ArabiaMobile App Development Company in Saudi Arabia
Mobile App Development Company in Saudi Arabia
Steve Jonas
 
2025-05-Q4-2024-Investor-Presentation.pptx
2025-05-Q4-2024-Investor-Presentation.pptx2025-05-Q4-2024-Investor-Presentation.pptx
2025-05-Q4-2024-Investor-Presentation.pptx
Samuele Fogagnolo
 
Cybersecurity Identity and Access Solutions using Azure AD
Cybersecurity Identity and Access Solutions using Azure ADCybersecurity Identity and Access Solutions using Azure AD
Cybersecurity Identity and Access Solutions using Azure AD
VICTOR MAESTRE RAMIREZ
 
Cyber Awareness overview for 2025 month of security
Cyber Awareness overview for 2025 month of securityCyber Awareness overview for 2025 month of security
Cyber Awareness overview for 2025 month of security
riccardosl1
 
HCL Nomad Web – Best Practices and Managing Multiuser Environments
HCL Nomad Web – Best Practices and Managing Multiuser EnvironmentsHCL Nomad Web – Best Practices and Managing Multiuser Environments
HCL Nomad Web – Best Practices and Managing Multiuser Environments
panagenda
 
Linux Support for SMARC: How Toradex Empowers Embedded Developers
Linux Support for SMARC: How Toradex Empowers Embedded DevelopersLinux Support for SMARC: How Toradex Empowers Embedded Developers
Linux Support for SMARC: How Toradex Empowers Embedded Developers
Toradex
 
Heap, Types of Heap, Insertion and Deletion
Heap, Types of Heap, Insertion and DeletionHeap, Types of Heap, Insertion and Deletion
Heap, Types of Heap, Insertion and Deletion
Jaydeep Kale
 
ThousandEyes Partner Innovation Updates for May 2025
ThousandEyes Partner Innovation Updates for May 2025ThousandEyes Partner Innovation Updates for May 2025
ThousandEyes Partner Innovation Updates for May 2025
ThousandEyes
 
Increasing Retail Store Efficiency How can Planograms Save Time and Money.pptx
Increasing Retail Store Efficiency How can Planograms Save Time and Money.pptxIncreasing Retail Store Efficiency How can Planograms Save Time and Money.pptx
Increasing Retail Store Efficiency How can Planograms Save Time and Money.pptx
Anoop Ashok
 
Rusty Waters: Elevating Lakehouses Beyond Spark
Rusty Waters: Elevating Lakehouses Beyond SparkRusty Waters: Elevating Lakehouses Beyond Spark
Rusty Waters: Elevating Lakehouses Beyond Spark
carlyakerly1
 
Electronic_Mail_Attacks-1-35.pdf by xploit
Electronic_Mail_Attacks-1-35.pdf by xploitElectronic_Mail_Attacks-1-35.pdf by xploit
Electronic_Mail_Attacks-1-35.pdf by xploit
niftliyevhuseyn
 

Enhancing Unified Communication Experience through Microsoft Lync SDK and UCMA

  • 1. Enhancing Unified Communication experience through Microsoft Lync SDK and UCMA Welcome to the webinar on by Harbinger Systems
  • 2. Presenters Anjanikumar Shukla General Manager Business Development Dinesh Vaidya Senior Project Lead
  • 3. Agenda • Microsoft Lync Server • Lync SDK - What is it? What can be done using Lync SDK? • Examples of applications • UCMA - What is it? What can be done using UCMA? • Examples of Applications • Summary • Q & A
  • 4. Microsoft Lync Server • What is Microsoft Lync Server ? • Features – Instant Messaging – Presence – VoIP – Conferencing – File Transfer • Microsoft Lync is the default client.
  • 5. Lync SDK • What powers does Lync SDK give to the developer? – Unified Communications enable existing business applications. – Extend the Lync client itself – Build a custom application with Lync features – Totally replace the Lync client by a new UI • What is Lync SDK ? – Client API. – Set of UI controls.
  • 6. Lync SDK ... Continued Lync SDK 2010 – Sign-In/Search/Contact-Info/Presence – Contact List/Group Management – Conversations(Audio, Video)/IM/Conferencing – Contextual conversations Lync SDK 2013 – Application Sharing APIs – Content Sharing APIs – Persistent Chat APIs
  • 7. Lync SDK ... Continued Example 1 – Essence of Presence
  • 8. Lync SDK ... Continued Example 2 – Conversation Translator
  • 9. Lync SDK - Summary Lync SDK gives our custom application or existing business process applications the capability to do everything which the default Lync client can do.
  • 10. UCMA • What is UCMA? – API set that helps build middle tier applications those work with the MS Lync Server platform to address specific business needs. • What are the main business scenarios where UCMA can be applied ? – Contact Center or Helpdesk Application – Notification Systems – Interactive BOTs – Conferencing Systems
  • 11. UCMA Platform and Endpoints Signaling Communication Collaboration Conferencing Instant Messaging Extensibility Conference Management Audio Video Conversation / Call Presence Contact Groups Signaling Connection Management Basic Classes c
  • 12. UCMA • Example 1 – Application built on Contact center sample
  • 13. UCMA Example 2 – Visual IVR
  • 14. UCMA - Summary • UCMA is a strong library for development of middle tier applications for Lync Server platform. These applications can save a lot of time and money for the organization. • To see the examples in action, visit this link: http://www.harbinger-systems.com/microsoft-lync-as-an- extensible-platform
  • 15. Q & A
  • 16. Thank You! Visit us at: www.harbinger-systems.com Write to us at: [email protected] Blog: blog.harbinger-systems.com Twitter: twitter.com/HarbingerSys (@HarbingerSys) Slideshare: slideshare.net/hsplmkting Facebook: facebook.com/harbingersys LinkedIn: linkedin.com/company/382306 Follow us