The document discusses planning and organizing business management. It defines strategic planning as long-term planning that provides broad goals and direction, while operational planning focuses on short-term specific activities. Some key planning tools discussed are goals, budgets, schedules, standards, policies and procedures. The document also examines different types of organizational structures like line, line-and-staff, matrix, and team organizations. Characteristics of a good organization include clear responsibility, accountability, unity of command, and span of control.