The document discusses creating online communities and social software. It defines social software as software that supports group interaction. Examples of social software include social networking sites, wikis, blogs, and tools with tagging and commenting features. The document also provides case studies of using various social software tools like Friendster, blogs, and dedicated social networking sites to facilitate collaboration and community in academic settings. It proposes a framework of "Disclose Discover Connect Co-create" for online communities and provides a link to participate in an online community focused on education.