  Kedisa Johnson
Nonprofit Training Presenter
Volunteer Center South Bay-Harbor-Long Beach
May 1, 2013
 Introduction
 Volunteerism in America
 Models of Volunteering
 Designing a Volunteer Program
 Role of the Volunteer Manager
 Open Discussion
 Summary
 Conclusion

Trends and Meaning
The Bureau of Labor Statistics, 2012
CNCS and Independent Sector
The Bureau of Labor Statistics, 2012
The Bureau of Labor Statistics, 2012
The Bureau of Labor Statistics, 2012
The Bureau of Labor Statistics, 2012
The Bureau of Labor Statistics, 2012
The Bureau of Labor Statistics, 2012
Infographic courtesy of Flowtown

Which Model Suits Your Organization Best?
Video: A Billion + Change Campaign

Know Thy Volunteers
Serendipitous
 Occasional volunteer
 Loose connection
 Want to solve real-world
problems
 Gentle guidance
 Excessive oversight not
best
Social Change
 Organize to change
laws and policies
 Seek to change
existing frameworks
 Action and results
focused
 Lead time and
freedom to develop
Traditional
 Engage as a part of
continuum of service
 Expect organizational
structure and hierarchy
 Predictable and set
 Regular communication
is a must
Entrepreneurial
 Tech savvy and
independent
 Typically will
approach
organization
 No traditional
management
The Multi-Paradigm Model of Volunteering, Points of Light
 
Foundation |Building Blocks |Structure | Strategy |Capacity
Orientation Onboarding
Transactional focus and goals Strategic focus and goals
Less than one week Includes 6-12 month time frame
Typically a HR process Integrated throughout organization
Volunteer attends Addresses needs beyond training
Completes paperwork, etc. Active participant with vested
interest in organization. Maximizes
engagement and retention
Video: Volunteers Matter Management Software
Video: Scoop.it Content Aggregator

Understanding Your Larger Role and Responsibilities
Design and Implement an Effective Volunteer Management Program
Design and Implement an Effective Volunteer Management Program
Design and Implement an Effective Volunteer Management Program
Design and Implement an Effective Volunteer Management Program

Design and Implement an Effective Volunteer Management Program