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Oracle BI Apps:
Delivering Value
Through Rapid
Implementations
Simon Miller and Will Hutchinson
Master Principal Sales Consultants
October 23, 2013

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations

Hosted By
Agenda
•
•
•
•
•
•
•

Introduction
Foundation
Setting User Expectations
Building Your Team
Using a Trusted Advisor
Our Book
Conclusion and Q&A

Simon Miller

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations

Will Hutchinson
Why should you care?
• As Oracle moves to Fusion, BI Apps will
become more integrated
• We can help increase user adoption & identify
new needs
• If implemented correctly, BI Apps can change
how organizations view and solve problems

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations

Foundation

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Applications Architecture
Oracle BI
Presentation
Services

Dashboards by Role







Role Based Dashboards
Analytic Workflow
Guided Navigation
Security / Visibility
Alerts & Proactive Delivery

Oracle BI
Server






Logical to Physical Abstraction Layer
Calculations and Metrics Definition
Visibility & Personalization
Dynamic SQL Generation






Abstracted Data Model
Conformed Dimensions
Heterogeneous Database support
Database specific indexing





Highly Parallel
Multistage and Customizable
Deployment Modularity

Reports, Analysis / Analytic
Workflows
Metrics / KPIs
Logical Model / Subject Areas
Physical Map
Data Warehouse /
Data Model

Staging Area

ETL

ot art s n m A
i
i i d

Extraction Process

Oracle

JDE

Siebel PSFT

EDW
Other

Federated Data Sources

a a da e M
t
t

Load Process

CAD

Direct
Access to
Source
Data
BI Applications 7.9.6.4
Rapid Performance Insight
SALES
•
•
•
•
•
•

MARKETING

Pipeline Analysis
Forecast Accuracy
Up-sell/Cross-sell
Cycle Times
Lead Conversion
Sales Team
Effectiveness

• Campaign
Effectiveness
• Customer Insight
• Product Propensity
• Market Basket
Analysis
• Campaign ROI

PRICE
• Price Segments
• Price Waterfall
Analysis
• Deal Life Cycle
• Deal Desk
Analysis
• Product Pricing
Performance

SERVICE &
CONTACT
CENTER

FINANCIALS
• General Ledger
• Accounts
Receivable
• Accounts Payable
• Cash Flow
• Profitability
• Expense
Management

• Service
Effectiveness
• Customer
Satisfaction
• Resolution Rates
• Service Rep
Efficiency
• Service Cost
• Service Trends

• Employee
Productivity
• Compensation
• Talent
Management
• Recruiting Analysis
• Learning Analysis
• Workforce Profile

PROJECTS
• Project Funding
and Budget
• Product Cost
• Project Revenue
• Project Billing
• Project Profitability

MANUFACTURING

LOYALTY
• Member
Demographics
• Membership
Trends
• Promotion Cost
• Promotion
Effectiveness
• Points Analysis

HUMAN
RESOURCES

•
•
•
•
•
•
•
•

SUPPLY CHAIN &
ORDER MGMT

PROCUREMENT &
SPEND

Plan to Produce
Work Orders
Inventory and WIP
Quality
Resource Usage
Bill of Material
Costing
Kanban

• Revenue &
Backlog
• Inventory Analysis
• Fulfillment Status
• Customer Status
• Order Cycle Time
• BOM Analysis

• Direct & Indirect
Spend
• Buyer Productivity
• Contract
Compliance
• Supplier Perf.
• Purch. Cycle Time
• Employee Expense
• Spend
Classification

ENTERPRISE
ASSET
MANAGEMENT
• Maintenance
History
• Maintenance
Costing
• Asset Genealogy
• Breakdown &
Preventive
• Quality
• Inventory

ORACLE BUSINESS INTELLIGENCE FOUNDATION
SOURCE ADAPTERS:

AND OTHER OPERATIONAL
AND ANALYTIC SOURCES
Oracle BI Apps: Delivering Value Through Rapid Implementations

SETTING USER
EXPECTATIONS

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Setting User Expectations
BI Applications won’t
give them everything
they want…
• But they will get more in less
time than with a custom
solution
• It incorporates best practice
metrics, not just what they use
now

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Setting User Expectations
Focus on the metrics,
not on the reports.…
• Reports are relatively easy to
build, metrics less so
• However, if you do not collect
the raw material for a metric,
Oracle BI Applications can’t
generate key performance
indicators by magic

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations

BUILDING YOUR TEAM

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
People who want to
buy and extend, not
build.
• Your and your SI’s interests
have to be aligned
• Enough of your people to
have good knowledge transfer
• People comfortable with
iterative development

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
People who
understand what’s in
the package.
• Some of it is subtle. Take
time to understand it.

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
Enough governance to
supervise, but not
enough to slow you
down.

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations

USING A TRUSTED
ADVISOR

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Using A Trusted Advisor
Pick an experienced
systems implementer
that specializes in
Oracle BI
Applications…
• They understand all facets of
the product
• You know your business

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Using A Trusted Advisor
Recognize that BI
Applications will, if
done right, can cut 70%
off implementation
services.

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations

OUR BOOK

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
For whom did we write it?
Systems integrators
• Implement it right the first time.
• Gain knowledge to position BI Apps correctly

Customers
• Give them ideas of where and how to expand
• To drive understanding of why to buy and not build
• To frame the build v. buy and TCO debates

Analysts and pundits.
• We need less misinformation.
• To foster deeper and more intelligent discussion

Oracle sales teams, both inside and outside BI
• Help people identify more types of needs
• Help people position BI Applications better
• Clarify positioning between “overlapping” products

Oracle developers who want to know how people use their products

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
What will you learn?
• Why people consider purchasing a
prebuilt BI application
• The challenges and risks of building a
data warehouse from scratch
• Whether Oracle BI Applications are
applicable for your needs
• What to be aware of when
implementing

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
What else will you learn?
• How to extend and make the
implementation your own
• How Exalytics can help
• A technical view of the different
components
• An overview of the out of the box
content

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Read this as a reference
book, not end-to-end
• New to BI?... Start with the
‘Forward’
• Otherwise, start with the ‘Contents’
and ‘Introduction’
• Pick topics that apply to what you
do today
• Bookmark and text mark liberally
• Read a section that looks
interesting, even if you don’t need it
immediately
• Let us know what you think
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
For example

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Grab a copy…
•
•
•
•

Send us feedback
Write a review
Write a blog
Tweet: @OraclePress

www.KPIPartners.com/Books

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations

Q&a

© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
25
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Oracle BI Applications: Delivering Value Through Rapid Implementations

  • 1. Oracle BI Apps: Delivering Value Through Rapid Implementations Simon Miller and Will Hutchinson Master Principal Sales Consultants October 23, 2013 © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations Hosted By
  • 2. Agenda • • • • • • • Introduction Foundation Setting User Expectations Building Your Team Using a Trusted Advisor Our Book Conclusion and Q&A Simon Miller © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations Will Hutchinson
  • 3. Why should you care? • As Oracle moves to Fusion, BI Apps will become more integrated • We can help increase user adoption & identify new needs • If implemented correctly, BI Apps can change how organizations view and solve problems © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 4. Oracle BI Apps: Delivering Value Through Rapid Implementations Foundation © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 5. Oracle BI Applications Architecture Oracle BI Presentation Services Dashboards by Role      Role Based Dashboards Analytic Workflow Guided Navigation Security / Visibility Alerts & Proactive Delivery Oracle BI Server     Logical to Physical Abstraction Layer Calculations and Metrics Definition Visibility & Personalization Dynamic SQL Generation     Abstracted Data Model Conformed Dimensions Heterogeneous Database support Database specific indexing    Highly Parallel Multistage and Customizable Deployment Modularity Reports, Analysis / Analytic Workflows Metrics / KPIs Logical Model / Subject Areas Physical Map Data Warehouse / Data Model Staging Area ETL ot art s n m A i i i d Extraction Process Oracle JDE Siebel PSFT EDW Other Federated Data Sources a a da e M t t Load Process CAD Direct Access to Source Data
  • 6. BI Applications 7.9.6.4 Rapid Performance Insight SALES • • • • • • MARKETING Pipeline Analysis Forecast Accuracy Up-sell/Cross-sell Cycle Times Lead Conversion Sales Team Effectiveness • Campaign Effectiveness • Customer Insight • Product Propensity • Market Basket Analysis • Campaign ROI PRICE • Price Segments • Price Waterfall Analysis • Deal Life Cycle • Deal Desk Analysis • Product Pricing Performance SERVICE & CONTACT CENTER FINANCIALS • General Ledger • Accounts Receivable • Accounts Payable • Cash Flow • Profitability • Expense Management • Service Effectiveness • Customer Satisfaction • Resolution Rates • Service Rep Efficiency • Service Cost • Service Trends • Employee Productivity • Compensation • Talent Management • Recruiting Analysis • Learning Analysis • Workforce Profile PROJECTS • Project Funding and Budget • Product Cost • Project Revenue • Project Billing • Project Profitability MANUFACTURING LOYALTY • Member Demographics • Membership Trends • Promotion Cost • Promotion Effectiveness • Points Analysis HUMAN RESOURCES • • • • • • • • SUPPLY CHAIN & ORDER MGMT PROCUREMENT & SPEND Plan to Produce Work Orders Inventory and WIP Quality Resource Usage Bill of Material Costing Kanban • Revenue & Backlog • Inventory Analysis • Fulfillment Status • Customer Status • Order Cycle Time • BOM Analysis • Direct & Indirect Spend • Buyer Productivity • Contract Compliance • Supplier Perf. • Purch. Cycle Time • Employee Expense • Spend Classification ENTERPRISE ASSET MANAGEMENT • Maintenance History • Maintenance Costing • Asset Genealogy • Breakdown & Preventive • Quality • Inventory ORACLE BUSINESS INTELLIGENCE FOUNDATION SOURCE ADAPTERS: AND OTHER OPERATIONAL AND ANALYTIC SOURCES
  • 7. Oracle BI Apps: Delivering Value Through Rapid Implementations SETTING USER EXPECTATIONS © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 8. Setting User Expectations BI Applications won’t give them everything they want… • But they will get more in less time than with a custom solution • It incorporates best practice metrics, not just what they use now © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 9. Setting User Expectations Focus on the metrics, not on the reports.… • Reports are relatively easy to build, metrics less so • However, if you do not collect the raw material for a metric, Oracle BI Applications can’t generate key performance indicators by magic © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 10. Oracle BI Apps: Delivering Value Through Rapid Implementations BUILDING YOUR TEAM © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 11. Building Your Team People who want to buy and extend, not build. • Your and your SI’s interests have to be aligned • Enough of your people to have good knowledge transfer • People comfortable with iterative development © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 12. Building Your Team People who understand what’s in the package. • Some of it is subtle. Take time to understand it. © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 13. Building Your Team Enough governance to supervise, but not enough to slow you down. © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 14. Oracle BI Apps: Delivering Value Through Rapid Implementations USING A TRUSTED ADVISOR © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 15. Using A Trusted Advisor Pick an experienced systems implementer that specializes in Oracle BI Applications… • They understand all facets of the product • You know your business © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 16. Using A Trusted Advisor Recognize that BI Applications will, if done right, can cut 70% off implementation services. © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 17. Oracle BI Apps: Delivering Value Through Rapid Implementations OUR BOOK © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 18. For whom did we write it? Systems integrators • Implement it right the first time. • Gain knowledge to position BI Apps correctly Customers • Give them ideas of where and how to expand • To drive understanding of why to buy and not build • To frame the build v. buy and TCO debates Analysts and pundits. • We need less misinformation. • To foster deeper and more intelligent discussion Oracle sales teams, both inside and outside BI • Help people identify more types of needs • Help people position BI Applications better • Clarify positioning between “overlapping” products Oracle developers who want to know how people use their products © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 19. What will you learn? • Why people consider purchasing a prebuilt BI application • The challenges and risks of building a data warehouse from scratch • Whether Oracle BI Applications are applicable for your needs • What to be aware of when implementing © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 20. What else will you learn? • How to extend and make the implementation your own • How Exalytics can help • A technical view of the different components • An overview of the out of the box content © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 21. Read this as a reference book, not end-to-end • New to BI?... Start with the ‘Forward’ • Otherwise, start with the ‘Contents’ and ‘Introduction’ • Pick topics that apply to what you do today • Bookmark and text mark liberally • Read a section that looks interesting, even if you don’t need it immediately • Let us know what you think © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 22. For example © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 23. Grab a copy… • • • • Send us feedback Write a review Write a blog Tweet: @OraclePress www.KPIPartners.com/Books © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 24. Oracle BI Apps: Delivering Value Through Rapid Implementations Q&a © 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
  • 25. 25
  • 26. Contact Us KPI World Headquarters North America Offices 39899 Balentine Drive Suite #375 Newark, CA 94560 Phone: (510) 818-9480 Global Offices Email: [email protected] Web: kpipartners.com/contact The Leader In Oracle BI & EPM

Editor's Notes

  • #2: {"25":"Alternate Title/Splash Slide\n"}