SlideShare a Scribd company logo
Follow @NACENational
use hashtag #NACEEXP13
Krista Neher
@KristaNeher
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Agenda
• In today’s session, we will discuss:
– Why social media matters
– Why businesses are not getting results
– Strategies for success in social media
– How to build a plan that gets results
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
About Me
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP134
Mistake #1 -
Thinking it is All
About YOU!
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
4
What is social media?
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Who is the
audiencE?
What do
they get?
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
89
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
90
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP139 21
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1310 9
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1311 10
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Success tip: Start by asking
what would be valuable for your
audience...
• How can you use social media to build value
for THEM
–Give them information and show your expertise
–Provide customer service
–Promote them
–Special offers and discounts
–Fun and entertainment
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1314
Mistake #2 - Not
Having a
Plan.
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
14
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Mistake #3 - Not
being
authentic &
Real.
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
7
Social Drives Decisions
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
We Trust 2 Things: People we
know and people we don’t
know. Not ads.
8
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
9
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
12
Show. Don’t Tell.
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Mistake #4 -
Ignoring the less
popular social
media sites.
20
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
27
Field Guide To Social Media
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1329 23
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
17
Build a clear audience and provide value
on less obvious sites
Build a clear audience and provide value
on less obvious sites
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1333
Mistake #5 -
Ignoring the
value of just
being seen.
25
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
The rule of 7
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
The more you see something or
someone, the more you like it....
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
stay in-front
of your
audience in
multiple
ways
BE
WHERE
THEY ARE
AND STAY
TOP OF
MIND
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1337 52
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Mistake #6 -
Making it your
own game.
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1340
Don’t do the
heavy lifting
on your own.
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
Leverage Your Partners
Get Your Customers TALKING!
• It isn’t only about what you post
Find and connect with influencers
• Who else does your audience listen to?
Which non-competitors are
reaching your audience?
• Can you partner with organizations?
Who else is in your eco-system
• Don’t try to do it all yourself!
53
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1342
Reach CONNECTIONS of fans.
39
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
40
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1345 37
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1346 38
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1347
Mistake #7 -
Spending too much
or not enough
time.
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
What does it take?
Depends on the site.....
Not enough updates makes your brand look
bad and doest get results
Not just updates, but engagement
Too much time can lack the ROI
Be strategic and have a plan
42
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP1349 54
Start Small
Not Big
Not Big
Do a few things well
Not a lot of things poorly
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
14
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
THANK
YOU
TWEET at Me!
@KristaNeher
Follow @NACENational
use hashtag #NACEEXP13
upcoming programs
• Advanced LinkedIn -> June 18
– Lunch and learn --- $27
• 2 Day Boot Camp -> June SOLD OUT -- Sept 17
& 18
– 2 Days --- Regular $1497 --- TODAY $797
• Personal Branding -> June SOLD OUT -- Sept 19
– 1 Day --- Regular $997 --- TODAY $397
• Social Media 101 -> July 24
– Half Day --- Regular $297 --- TODAY $147
• ONLY IN-PERSON ---> OUR LOWEST RATES
NOT AVAILABLE ONLINE
KIM@BOOTCAMPDIGITAL.COM
112
Speaker
Bestselling Author
CEO & Entrepreneur
CEO & Entrepreneur
CEO & EntrepreneurKrista Neher
@kristaneher
Krista@bootcampdigital
513-702-7929

More Related Content

PPTX
Online giving r curtis
PPTX
Pubcon 2018: Data Driven Content Marketing Audit Runthrough
PPTX
Twitter basics 101
PPTX
Brand Building with Creative Visual Content
PDF
Lakme Fashion Week Social Media Report
PPTX
Lakme Fashion Week - Summer Resort 2016 - Social Media Coverage - AGENCY09
PDF
Analytics for Social Media
PDF
Social + SEO: Maximizing Your Brand's Marketing
Online giving r curtis
Pubcon 2018: Data Driven Content Marketing Audit Runthrough
Twitter basics 101
Brand Building with Creative Visual Content
Lakme Fashion Week Social Media Report
Lakme Fashion Week - Summer Resort 2016 - Social Media Coverage - AGENCY09
Analytics for Social Media
Social + SEO: Maximizing Your Brand's Marketing

What's hot (20)

PPTX
he Art of Measuring Content Marketing Success - Content Marketing World
PPTX
Social media tips
PPTX
#AgileHack - Mr and Mrs Geeky
PDF
Social Media & SEO: Separating Myth from Fact
PDF
Social Meta Tags For the Search Marketer
PDF
Using Social Analytics For Testing
PDF
Social Media’s Influence on Search: Going Beyond Rankings
PPTX
SMW Chicago 2014 #SMWGetHeard
PPTX
Social marketing 2014
PDF
Link or Sink
PPTX
7 deadly sins of social media
PDF
Guy Kawasaki's- How to get more Followers
PDF
The Future of Mobile
PPTX
Twitter 101
PDF
ICTT India - Blogging
PPTX
King of the Brand | The Art & Science of Brand/Community Building With Visuals
PPTX
Making Your Brand Pinteresting to Youth
PDF
Get Untethered with Evernote- September 2014 Hangout
PDF
Leveraging the Power of Social Media
PPTX
Social media marketing final presentation catholic charities of atlanta
he Art of Measuring Content Marketing Success - Content Marketing World
Social media tips
#AgileHack - Mr and Mrs Geeky
Social Media & SEO: Separating Myth from Fact
Social Meta Tags For the Search Marketer
Using Social Analytics For Testing
Social Media’s Influence on Search: Going Beyond Rankings
SMW Chicago 2014 #SMWGetHeard
Social marketing 2014
Link or Sink
7 deadly sins of social media
Guy Kawasaki's- How to get more Followers
The Future of Mobile
Twitter 101
ICTT India - Blogging
King of the Brand | The Art & Science of Brand/Community Building With Visuals
Making Your Brand Pinteresting to Youth
Get Untethered with Evernote- September 2014 Hangout
Leveraging the Power of Social Media
Social media marketing final presentation catholic charities of atlanta
Ad

Similar to Social Media for Catering and Event Professionals - NACE (20)

PPTX
News Agencies and the new media
PPT
Don't Change Infront of an Open Window and Other Real World Advice To Use Online
PPTX
Surefire Ways Social Media Can Create Social Change
PPT
Keep Social Simple
PPT
Social Media and Metrics for Results
PDF
What the books about social media don't tell you
PPTX
The Art of Social Media: LinkedIn
PDF
Social media-A Trend In Modern Communication
PPT
Its who you know
PDF
Creating an Effective Social Media Strategy for your Nonprofit
PDF
Become a social media hero
PDF
Social Media Best Practices - CMU Fall 2017
PPTX
Become a social media hero for your not-for-profit
PPTX
Social Media Made Simple
PPT
Fall SFSU Social Media campaigns sessions 2014
DOCX
EDCI 338Module 5 – Personal Learning NetworksA qui.docx
PPTX
Social Media 101
PPSX
Social media for business
PPT
Personal Branding: The Power of You - Creating an Influential & Credible Per...
News Agencies and the new media
Don't Change Infront of an Open Window and Other Real World Advice To Use Online
Surefire Ways Social Media Can Create Social Change
Keep Social Simple
Social Media and Metrics for Results
What the books about social media don't tell you
The Art of Social Media: LinkedIn
Social media-A Trend In Modern Communication
Its who you know
Creating an Effective Social Media Strategy for your Nonprofit
Become a social media hero
Social Media Best Practices - CMU Fall 2017
Become a social media hero for your not-for-profit
Social Media Made Simple
Fall SFSU Social Media campaigns sessions 2014
EDCI 338Module 5 – Personal Learning NetworksA qui.docx
Social Media 101
Social media for business
Personal Branding: The Power of You - Creating an Influential & Credible Per...
Ad

More from Krista Neher (20)

PPTX
Social Media Efficiency - Getting Better Results Faster from Your Social Medi...
PPTX
Social Media for the Travel Industry: What Works NOW?
PPTX
The Global & International Impact of Social Media: Keynote Presentation by Kr...
PPTX
Visual Social Media Marketing for Travel and Tourism
PPT
Visual Social Media Marketing -- Harnessing Images, Instagram, Infographics a...
PPT
Visual Social Media Marketing #VSMM
PPT
7 Steps to Building a Social Media Training Program
PPT
Social Media for Higher Education (Colleges, Universities)
PPT
Twitter for Retailers: Retailing in the Age of Twitter
PPT
Instagram for Retail Businesses
PPT
Productivity: Getting More Done Presentation by Krista Neher at NYT Small Bus...
PDF
Google+ For Business: Report
KEY
CPMA Presentation
KEY
Social Media for The Scientific Community (and scientists) AOCS presentation
PDF
How Meeting and Event Planners Can Use Social Media
KEY
Home Builders Social Media
KEY
How Higher Education can Use Social Media
PPT
Search and Social Media - Krista Neher Social Media Speaker
PPT
Building a Social Media Plan that Gets Results
PPT
Social Media For CIOs
Social Media Efficiency - Getting Better Results Faster from Your Social Medi...
Social Media for the Travel Industry: What Works NOW?
The Global & International Impact of Social Media: Keynote Presentation by Kr...
Visual Social Media Marketing for Travel and Tourism
Visual Social Media Marketing -- Harnessing Images, Instagram, Infographics a...
Visual Social Media Marketing #VSMM
7 Steps to Building a Social Media Training Program
Social Media for Higher Education (Colleges, Universities)
Twitter for Retailers: Retailing in the Age of Twitter
Instagram for Retail Businesses
Productivity: Getting More Done Presentation by Krista Neher at NYT Small Bus...
Google+ For Business: Report
CPMA Presentation
Social Media for The Scientific Community (and scientists) AOCS presentation
How Meeting and Event Planners Can Use Social Media
Home Builders Social Media
How Higher Education can Use Social Media
Search and Social Media - Krista Neher Social Media Speaker
Building a Social Media Plan that Gets Results
Social Media For CIOs

Recently uploaded (20)

PDF
How to Get Business Funding for Small Business Fast
PDF
Module 3 - Functions of the Supervisor - Part 1 - Student Resource (1).pdf
PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PDF
TyAnn Osborn: A Visionary Leader Shaping Corporate Workforce Dynamics
PDF
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
PDF
Technical Architecture - Chainsys dataZap
PDF
Blood Collected straight from the donor into a blood bag and mixed with an an...
PDF
NEW - FEES STRUCTURES (01-july-2024).pdf
PDF
Digital Marketing & E-commerce Certificate Glossary.pdf.................
PDF
Solaris Resources Presentation - Corporate August 2025.pdf
PDF
Tata consultancy services case study shri Sharda college, basrur
PPTX
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
DOCX
80 DE ÔN VÀO 10 NĂM 2023vhkkkjjhhhhjjjj
PPTX
2025 Product Deck V1.0.pptxCATALOGTCLCIA
PPT
Lecture 3344;;,,(,(((((((((((((((((((((((
PDF
Susan Semmelmann: Enriching the Lives of others through her Talents and Bless...
PPTX
Project Management_ SMART Projects Class.pptx
PPTX
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
PDF
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
PDF
THE COMPLETE GUIDE TO BUILDING PASSIVE INCOME ONLINE
How to Get Business Funding for Small Business Fast
Module 3 - Functions of the Supervisor - Part 1 - Student Resource (1).pdf
Slide gioi thieu VietinBank Quy 2 - 2025
TyAnn Osborn: A Visionary Leader Shaping Corporate Workforce Dynamics
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
Technical Architecture - Chainsys dataZap
Blood Collected straight from the donor into a blood bag and mixed with an an...
NEW - FEES STRUCTURES (01-july-2024).pdf
Digital Marketing & E-commerce Certificate Glossary.pdf.................
Solaris Resources Presentation - Corporate August 2025.pdf
Tata consultancy services case study shri Sharda college, basrur
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
80 DE ÔN VÀO 10 NĂM 2023vhkkkjjhhhhjjjj
2025 Product Deck V1.0.pptxCATALOGTCLCIA
Lecture 3344;;,,(,(((((((((((((((((((((((
Susan Semmelmann: Enriching the Lives of others through her Talents and Bless...
Project Management_ SMART Projects Class.pptx
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
THE COMPLETE GUIDE TO BUILDING PASSIVE INCOME ONLINE

Social Media for Catering and Event Professionals - NACE