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CASE STUDY

Ensuring

Privacy & Transparency within
Hybrid Clouds




                             Marcin Kotlarski
                Head of Product Development
AGENDA



•   About GTS CE

•   Examination of corporate customer demand

•   Cloud for business customer

•   Challenges

•   GTS approach to cloud over Ethernet
GTS CE – Unmatched regional fiber footprint
Leading infrastructure-based alternative provider
of fixed-line communications to corporate and
carrier customers in Central and Eastern Europe
(CEE)

•   Focused on CEE region (CZ, HU, PL, SK and RO)

•   Diverse product offerings:

Ethernet | IP VPN | Leased Lines | Colocation | Voice |
Server Hosting | Cloud Computing

•   Unique combination and breadth of fiber long-haul and
    local access:

    − 17,000 kilometers of long-haul fiber and 29 cities
      with metro fiber

    − 12,000 on-net buildings

    − 13,000 square meters of colocation space in 14
      locations

    − Extensive range of wireless frequencies

•   Primary operations in contiguous geographies of Czech
    Republic, Poland, Hungary, Slovakia, and Romania
Cloud Computing hits 31% of IT budgets in EMEA*




             Data processing in the cloud is a priority for action within
84%          the next 18 months




41%          Increase of IT efficiency




36%          Increase of business agility




* Researches made for VMWare, IDG in 2012 year across CIO in EMEA region.
Key drivers for outsourcing approach
      Cloud market will be driven by demand for outsourcing.
Assessing the opportunity for enabling XaaS services within CEE region we
                     must understand key drivers…
                                                                          By far, the
                                                                          strongest driver of
                                                                          data center
                                                                          services growth
                                                        Business
                                                        Growth

                                         Regulatory
                                         requirements
                                                         Increase the amount and storage
                        IT
                        Architecture                     time for data, stimulate
                        model                            development of continuity services

                                    Complexity of IT
          Price
          Point                     architecture


     Trade-off vs doing it themselves
     Competitive pricing within market
     Competitiveness across markets
Top 5 concerns

 26% of IT budget is
     allocated to                     52% Security vulnerabilities
 Cloud with the split

            Other                        41% Lost of control on data
            10%       Hosting
                       17%

Trainings
  12%                                      25% Trust in performance and reliability
                        Outsourcing
                           16%

                                         23% Solutions’ Compatibility
Software
  27%                    IT
                     department
                        18%
                                      19% Lost of control on server utilization in external cloud



                    External expenditures hits only ~ 33% of IT budget
Cloud for business customer


Majority of available Cloud Solutions do not meet business
                  customer requirements



                          •   Lack of enough control on security

                          •   Complex implementation and configuration of

                              interworking between internal and external

                              resources

                          •   Limited control and flexibility of network

                              resources
Issue #1: Security vulnerabilities

Transition to Cloud Service Providers rises up challenges:

•   WAN latency - application created for LAN is available via WAN / Public Internet

•   Very often communication is held via public internet

•   Ecosystem dynamism – it requires adaptive security policy configuration



                                                            Openness to public world
                                                           opens the application to all
                               Application users in
                                              LAN


                                                           Threats within and outside
              Internet
                                   ATTACK                          the cloud


                                                             Complicated FW policy
                                                                management
       VPS


                               Data processing on
      Service Provider Cloud
                                     provider side
Issue #2: Compatibility

Both Hybrid Cloud approach and partial migration to Cloud rises up:

•   The need to provide efficient access to hundreds/thousands of LAN users

•   Need for sharing a lot of middleware application – Active Directories, Integration BUS

•   Reconfiguration and protection of network elements in communication with Cloud

•   Communication on the public IP addresses




                                                                    Application changes
                                Application users in
                                               LAN
                 GW
              Internet                                        Infrastructure reconfiguration


                                                                    Changes in the LAN
                                                                        topologies
       VPS     VPS    VPS


                                 Data processing on
      Service Provider Cloud
                                       provider side
Hybrid Cloud

                          Business requires complete solution


                                              Outsourced
                                                                           All resources visible in the
Access – user experience                                   PRIVATE CLOUD
                               PUBLIC CLOUD                                same way within common
like from corporate LAN                                       EXTERNAL
                                                                           management tool
                                               CE Cloud
                                               Connector

Security – end-to-end                                                      Performance Guaranteed
                                              PRIVATE CLOUD
consolidated and multilayer                                                and Monitored round-the-
                                                INTERNAL
approach                                                                   clock

                                              On-premises



        CE will play important role in adoption of hybrid cloud approach
Ethernet Cloud Carrier - ecosystem
                   Outsourced                                    On-premises



                             PRIVATE CLOUD                     PRIVATE CLOUD
PUBLIC CLOUD
                 VPS   VPS       EXTERNAL    VHE
                                                                 INTERNAL
                                                                                  VHE




                                             FC / iSCSI
                                        Data synchronization
                                        Low latency demand




                                High Capacity
                                for bandwidth             Secure
                                  consuming        access to XaaS VLAN
                                 applications                                    Internal
 On-net world,                                                                 Applications’
   Eyeballs                                                                        users
Ethernet Cloud Carrier - challenges


                                 L2 loops in bridged network

        Despite, that standard is well defined CE connectivity rises up new
        set of security challenges which may seriously affect customers
        hosted on multitenant ecosystem:

             • Accidental and deliberate attacks ( via ARP, flood storms )

             • Stability issues - size of STP* domain

             • Scale (ARP caches, MAC address table size)

             • L2 loops – Broadcasts storms




* STP – Spanning Tree Protocol
Reasons of L2 loops


● Redundant connection between L2 bridges

● When redundant links exists between bridges exists

● All ports are flooded by broadcasts packets




 Examples of different

 loop topologies
Workaround – Spanning Tree Protocol


•    Network protocol that ensures loop free technology for any bridged Ethernet LAN

•    Prevent loops and limits broadcast radiation

•    Allow spare redundant links between bridge


    However there a bunch of risks related to STP application

    Incorrect configuration of STP, or not configured any loop free mechanism on
    customer side may cause broadcast storms in the Cloud LAN



      Frequent topology changes may cause storms



    It is very important to isolate customer L2 domain from provider L2 domain
Problem Solution #1 - EVPL is connected to subineterface of cust L3


                                                GTS DC                                                                                                                    Customer premise

                                               vPC status
                ----------------------------------------------------------------------------
          id    Port        Status Consistency Reason                              Active vlans
                ------ ----------- ------ ----------- -------------------------- -----------
               500 Po500              up success success                                500



                                     nx1                                                                                                              Vlan rewrite               Cust L3                Cust L2
                                                                    10G
                                                                                                                                                                                                            sw2
                                                                                                        GTS L2 ethernet network              Vlan Y         Vlan X
                                                                                     Active       PE1                             PE2
                                                      10G
                                                                                                                                                                                 Vlan X
                                                                                                                                                      Acc                                 sw1
                                                                             Vlan Z
                                                                                                                                        1G                    1G
                                       vPC
                                                                      vPC
                                                                             No STP        ALU                EVPL                                                                                stp
                                     peer Link                                             LAG
                                                                                                               Vlan Y
                                                                                                                                                                                                           sw3
                                     nx2               10G                            Standby



                                                                10G

                                                                                                                                                                     Vlan X – customer vlan
                                               vPC status
                ----------------------------------------------------------------------------                                                                         Vlan Y – GTS PE vlan range
          id    Port        Status Consistency Reason                              Active vlans
                ------ ----------- ------ ----------- -------------------------- -----------
                500 Po500              down* success success                                -                                                                        Vlan Z – GTS virtual hosting vlan range




•   Logical separation of STP L2 domains

•   EVPL is connected to customer router sub-interface, customer L2 switch

•   Customer must route traffic between his LAN traffic and DataCenter traffic

•   Customer shall run rapid-PVST in his network

•   Customer can use private IP range

                                                                                                                                                                                                                  15
Problem Solution #2 – EVPL connected to directly Customer‘s L2

                                                  GTS DC                                                                                                                          Customer premise

                                                 vPC status
                  ----------------------------------------------------------------------------
            id    Port        Status Consistency Reason                              Active vlans
                  ------ ----------- ------ ----------- -------------------------- -----------
                 500 Po500              up success success                                500



                                       nx1                                                                                                              Vlan rewrite                                           Cust L2
                                                                      10G
                                                                                                                                                                                                                   sw2
                                                                                                          GTS L2 ethernet network              Vlan Y         Vlan X
                                                                                       Active       PE1                             PE2
                                                        10G                                                                                             Acc                               Vlan X sw1
                                                                               Vlan Z
                                                                                                                                          1G                    1G
                                         vPC
                                                                        vPC
                                                                               No STP        ALU                EVPL                                                                                     stp
                                       peer Link                                             LAG
                                                                                                                 Vlan Y
                                                                                                                                                                                                                  sw3
                                       nx2               10G                            Standby



                                                                  10G
                                                                                                                                                                       Vlan X – customer vlan
                                                 vPC status                                                                                                            Vlan Y – GTS PE vlan range
                  ----------------------------------------------------------------------------
            id    Port        Status Consistency Reason                              Active vlans
                  ------ ----------- ------ ----------- -------------------------- -----------                                                                         Vlan Z – GTS virtual hosting vlan range
                  500 Po500              down* success success                                -




•   EVPL is connected directly to customers L2 domain

•   Customer traffic is bridged between his LAN traffic and Data Center traffic

•   L2 CPE will be connected to customer‘s Root bridge

•   Customer can use private IP range

•   Customer shall:
          − run rapid-PVST in his network
          − enable Root Guard on his Root bridge to prevent any topology change in his network
                                                                                                                                                                                                                         16
Limitations



• Only one primary L2 EVPL connection can be configured between
  virtual hosting and single customer site



• No redundancy (Backup) on L2 circuit can be configured between
  virtual hosting and single customer site



• In case, that customer requires separate and fully redundant
  connectivity between virtual hosting and Customer site, it must be
  configured only via L3 network
Summary


• The wide area network is critical to meet the requirements for delivering
  external private cloud and hybrid cloud services.

• Enterprises shall not rely only on the Internet to provide connectivity to
  their mission-critical applications

• Carrier Ethernet will be coherent part of the Cloud market development:

    −   Technology is at least 4 times more efficient for an equivalent
        quantity of bandwidth

    −   Guarantees the lowest latency (10G/100G interfaces)

    −   Flexibility in delivery for XaaS services – inherent support for VLAN

    −   Perfectly suit to the virtualization layer security requirement
Thank you!




One Region – One Network – One Offer        WWW.GTSCE.COM

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Ensuring Privacy & Transparency within Hybrid Clouds

  • 1. CASE STUDY Ensuring Privacy & Transparency within Hybrid Clouds Marcin Kotlarski Head of Product Development
  • 2. AGENDA • About GTS CE • Examination of corporate customer demand • Cloud for business customer • Challenges • GTS approach to cloud over Ethernet
  • 3. GTS CE – Unmatched regional fiber footprint Leading infrastructure-based alternative provider of fixed-line communications to corporate and carrier customers in Central and Eastern Europe (CEE) • Focused on CEE region (CZ, HU, PL, SK and RO) • Diverse product offerings: Ethernet | IP VPN | Leased Lines | Colocation | Voice | Server Hosting | Cloud Computing • Unique combination and breadth of fiber long-haul and local access: − 17,000 kilometers of long-haul fiber and 29 cities with metro fiber − 12,000 on-net buildings − 13,000 square meters of colocation space in 14 locations − Extensive range of wireless frequencies • Primary operations in contiguous geographies of Czech Republic, Poland, Hungary, Slovakia, and Romania
  • 4. Cloud Computing hits 31% of IT budgets in EMEA* Data processing in the cloud is a priority for action within 84% the next 18 months 41% Increase of IT efficiency 36% Increase of business agility * Researches made for VMWare, IDG in 2012 year across CIO in EMEA region.
  • 5. Key drivers for outsourcing approach Cloud market will be driven by demand for outsourcing. Assessing the opportunity for enabling XaaS services within CEE region we must understand key drivers… By far, the strongest driver of data center services growth Business Growth Regulatory requirements Increase the amount and storage IT Architecture time for data, stimulate model development of continuity services Complexity of IT Price Point architecture Trade-off vs doing it themselves Competitive pricing within market Competitiveness across markets
  • 6. Top 5 concerns 26% of IT budget is allocated to 52% Security vulnerabilities Cloud with the split Other 41% Lost of control on data 10% Hosting 17% Trainings 12% 25% Trust in performance and reliability Outsourcing 16% 23% Solutions’ Compatibility Software 27% IT department 18% 19% Lost of control on server utilization in external cloud External expenditures hits only ~ 33% of IT budget
  • 7. Cloud for business customer Majority of available Cloud Solutions do not meet business customer requirements • Lack of enough control on security • Complex implementation and configuration of interworking between internal and external resources • Limited control and flexibility of network resources
  • 8. Issue #1: Security vulnerabilities Transition to Cloud Service Providers rises up challenges: • WAN latency - application created for LAN is available via WAN / Public Internet • Very often communication is held via public internet • Ecosystem dynamism – it requires adaptive security policy configuration Openness to public world opens the application to all Application users in LAN Threats within and outside Internet ATTACK the cloud Complicated FW policy management VPS Data processing on Service Provider Cloud provider side
  • 9. Issue #2: Compatibility Both Hybrid Cloud approach and partial migration to Cloud rises up: • The need to provide efficient access to hundreds/thousands of LAN users • Need for sharing a lot of middleware application – Active Directories, Integration BUS • Reconfiguration and protection of network elements in communication with Cloud • Communication on the public IP addresses Application changes Application users in LAN GW Internet Infrastructure reconfiguration Changes in the LAN topologies VPS VPS VPS Data processing on Service Provider Cloud provider side
  • 10. Hybrid Cloud Business requires complete solution Outsourced All resources visible in the Access – user experience PRIVATE CLOUD PUBLIC CLOUD same way within common like from corporate LAN EXTERNAL management tool CE Cloud Connector Security – end-to-end Performance Guaranteed PRIVATE CLOUD consolidated and multilayer and Monitored round-the- INTERNAL approach clock On-premises CE will play important role in adoption of hybrid cloud approach
  • 11. Ethernet Cloud Carrier - ecosystem Outsourced On-premises PRIVATE CLOUD PRIVATE CLOUD PUBLIC CLOUD VPS VPS EXTERNAL VHE INTERNAL VHE FC / iSCSI Data synchronization Low latency demand High Capacity for bandwidth Secure consuming access to XaaS VLAN applications Internal On-net world, Applications’ Eyeballs users
  • 12. Ethernet Cloud Carrier - challenges L2 loops in bridged network Despite, that standard is well defined CE connectivity rises up new set of security challenges which may seriously affect customers hosted on multitenant ecosystem: • Accidental and deliberate attacks ( via ARP, flood storms ) • Stability issues - size of STP* domain • Scale (ARP caches, MAC address table size) • L2 loops – Broadcasts storms * STP – Spanning Tree Protocol
  • 13. Reasons of L2 loops ● Redundant connection between L2 bridges ● When redundant links exists between bridges exists ● All ports are flooded by broadcasts packets Examples of different loop topologies
  • 14. Workaround – Spanning Tree Protocol • Network protocol that ensures loop free technology for any bridged Ethernet LAN • Prevent loops and limits broadcast radiation • Allow spare redundant links between bridge However there a bunch of risks related to STP application Incorrect configuration of STP, or not configured any loop free mechanism on customer side may cause broadcast storms in the Cloud LAN Frequent topology changes may cause storms It is very important to isolate customer L2 domain from provider L2 domain
  • 15. Problem Solution #1 - EVPL is connected to subineterface of cust L3 GTS DC Customer premise vPC status ---------------------------------------------------------------------------- id Port Status Consistency Reason Active vlans ------ ----------- ------ ----------- -------------------------- ----------- 500 Po500 up success success 500 nx1 Vlan rewrite Cust L3 Cust L2 10G sw2 GTS L2 ethernet network Vlan Y Vlan X Active PE1 PE2 10G Vlan X Acc sw1 Vlan Z 1G 1G vPC vPC No STP ALU EVPL stp peer Link LAG Vlan Y sw3 nx2 10G Standby 10G Vlan X – customer vlan vPC status ---------------------------------------------------------------------------- Vlan Y – GTS PE vlan range id Port Status Consistency Reason Active vlans ------ ----------- ------ ----------- -------------------------- ----------- 500 Po500 down* success success - Vlan Z – GTS virtual hosting vlan range • Logical separation of STP L2 domains • EVPL is connected to customer router sub-interface, customer L2 switch • Customer must route traffic between his LAN traffic and DataCenter traffic • Customer shall run rapid-PVST in his network • Customer can use private IP range 15
  • 16. Problem Solution #2 – EVPL connected to directly Customer‘s L2 GTS DC Customer premise vPC status ---------------------------------------------------------------------------- id Port Status Consistency Reason Active vlans ------ ----------- ------ ----------- -------------------------- ----------- 500 Po500 up success success 500 nx1 Vlan rewrite Cust L2 10G sw2 GTS L2 ethernet network Vlan Y Vlan X Active PE1 PE2 10G Acc Vlan X sw1 Vlan Z 1G 1G vPC vPC No STP ALU EVPL stp peer Link LAG Vlan Y sw3 nx2 10G Standby 10G Vlan X – customer vlan vPC status Vlan Y – GTS PE vlan range ---------------------------------------------------------------------------- id Port Status Consistency Reason Active vlans ------ ----------- ------ ----------- -------------------------- ----------- Vlan Z – GTS virtual hosting vlan range 500 Po500 down* success success - • EVPL is connected directly to customers L2 domain • Customer traffic is bridged between his LAN traffic and Data Center traffic • L2 CPE will be connected to customer‘s Root bridge • Customer can use private IP range • Customer shall: − run rapid-PVST in his network − enable Root Guard on his Root bridge to prevent any topology change in his network 16
  • 17. Limitations • Only one primary L2 EVPL connection can be configured between virtual hosting and single customer site • No redundancy (Backup) on L2 circuit can be configured between virtual hosting and single customer site • In case, that customer requires separate and fully redundant connectivity between virtual hosting and Customer site, it must be configured only via L3 network
  • 18. Summary • The wide area network is critical to meet the requirements for delivering external private cloud and hybrid cloud services. • Enterprises shall not rely only on the Internet to provide connectivity to their mission-critical applications • Carrier Ethernet will be coherent part of the Cloud market development: − Technology is at least 4 times more efficient for an equivalent quantity of bandwidth − Guarantees the lowest latency (10G/100G interfaces) − Flexibility in delivery for XaaS services – inherent support for VLAN − Perfectly suit to the virtualization layer security requirement
  • 19. Thank you! One Region – One Network – One Offer WWW.GTSCE.COM

Editor's Notes

  • #3: • Allowing portability of data across any device withoutcompromising security• Establishing security benchmarks and tackling concernsover transparency • Moving from private Ethernet clouds to the public domain:where is the data?