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Ger Hartnett
Director of Technical Services (EMEA), MongoDB @ghartnett #MongoDB
Tales from the Field
Part three: Choosing the Right Shard Key for
High-Performance and Scale
Or:
●Cautionary Tales
●Don’t solve the wrong problems
●Bad schemas & shard keys hurt ops
too
●The main talk should take 30-35 minutes
●You can submit questions via the chat box
●We’ll answer as many as possible at the end
●We are recording and will send slides Friday
●This is the final webinar in a series of 3
Before we start
●You work in operations
●You work in development
●You have a MongoDB system in production
●You have contacted MongoDB Technical
Services (support)
●You attended an earlier webinar in the series
(part1, part2)
A quick poll - add a word to the
chat to let me know your
perspective
●We collect - observations about common
mistakes - to share the experience of many
●Names have been changed to protect the
(mostly) innocent
●No animals were harmed during the making
of this presentation (but maybe some DBAs
and engineers had light emotional scarring)
●While you might be new to MongoDB we
have deep experience that you can leverage
Stories
1. Discovering a DR flaw during a data
centre outage
2. Complex documents, memory and
an upgrade “surprise”
3. Wild success “uncovers” the wrong
shard key
The Stories (part three today)
Story #1: Quick Review
Story #1: Recovering from a
disaster
●Prospect in the process of signing up for a
subscription
●Called us late on Friday, data centre power
outage and 30+ (11 shards) servers down
●When they started bringing up the first
shard, the nodes crashed with data
corruption
●17TB of data, very little free disk space,
JOURNALLING DISABLED!
Recovering each shard
1.Start secondary
read only
2.Mount NFS
storage for repair
3.Repair former
primary node
4.Iterative rsync to
seed a secondary
Secondary
Primary
Secondary
Key takeaways for you
●If you are departing significantly from
standard config, check with us (i.e. if you
think journalling is a bad idea)
●Two DC in different buildings on different
flood plains, not in the path of the same
storm (i.e. secondaries in AWS)
●DR/backups are useless if you haven’t
tested them
Story #2: Complex documents,
memory and an upgrade “surprise”
●Well established ecommerce site selling
diverse goods in 20+ countries
●After switching to wired tiger in production,
performance dropped, this is the opposite of
what they were expecting
{
_id: 375
en_US : { name : ..., description : ..., <etc...> },
en_GB : { name : ..., description : ..., <etc...> },
fr_FR : { name : ..., description : ..., <etc...> },
de_DE : ...,
de_CH : ...,
<... and so on for other locales... >
inventory: 423
}
Product Catalog: Original Schema
Key Takeaways
●When doing a major version/storage-engine
upgrade, test in staging with some
proportion of production data/workload
●Sometimes putting everything into one
document is counter productive
Story #3: Wild success uncovers the
wrong shard key
●Started out as error “[Balancer] caught
exception … tag ranges not valid for: db.coll”
●11 shards, they had added 2 new shards to
keep up traffic - 400+ databases
●Lots of code changes ahead of the Superbowl
●Spotted slow 300+s queries, decided to build
some indexes without telling us
●Went production down
Adding Shards
2 More Shards….
The “Golden Hammer” Tendency
Diagnosing the issues #1
●The red-herring hunt begins
●Transparent Huge Pages enabled -
production
●Chaotic call - 20 people talking at once, then
in the middle of the call everything started
working again
●Barrage of tickets and calls
●Connection storms
Using mtools to analyse logs - conn
churn
Diagnosing the issues #2
●Got inconsistent and missing log files
●Discovered repeated scatter-gather queries
returning the same results
●Secondary reads
●Heavy load on some shards and low disk
space
Insert load on two shards (from
Cloud Manager)
Diagnosing the issues #3
● Shard key - string with year/month & customer id
{
_id : ObjectId("4c4ba5e5e8aabf3"),
count: 1025,
changes: { … }
modified :
{ date : "2015_02",
customerId: 314159 }
}
Webinar: Choosing the Right Shard Key for High Performance and Scale
Diagnosing the issues #4
●First heard about DDOS attack
●Missing tag ranges on some collections
●Stopped the balancer which reduced system
load from chunk moves
●Two clusters had a mongos each on the
same server
Fixing the issues
●Script to fix the tag ranges
●Proposed finer granularity shard key - but this
was not possible because of 30TB of data
●Moved mongos to dedicated servers
●Re-enable the balancer for short windows with
waitForDelete and secondaryThrottle
●Put together scripts to pre-split and move empty
chunks to quiet shards based on traffic from
month before
Monthly pre-split and move chunks
{ date : "2015_03",
customerId: min-500
customerId: 314159
customerId: 501-10000
customerId: 10001-300k
customerId: 300k-314158
customerId: 314160-max
The diagnosis in retrospect
●The outage did not appear to have been related
to either the invalid tag ranges or the earlier
failed moves
●The step downs did not help resolve the outage
but did highlight some queries that need to be
fixed
●The DDoS was the ultimate cause of the outage
- lead to diagnosis of deeper issues
●The deepest issue was the shard key
Aftermath and lessons learned
●Signed up for a Named TSE
●Now doing pre-split and move before the
end of every month
●Check before making other changes (i.e.
building new indexes)
Key takeaways for you
●Choosing a shard key is a pivotal decision -
make it carefully
●Understand current bottleneck
●Monitor insert distribution and chunk ranges
●Look for slow queries (logs & mtools)
●Run mongos, mongod, config server on
dedicated server or use containers/cgroups
Further Reading
Production notes
docs.mongodb.org/manual/administration/production-notes
Mtools
github.com/rueckstiess/mtools
Previous Webinars
mongodb.com/presentations
Ger Hartnett
Director Technical Services (EMEA), MongoDB
@ghartnett #MongoDB
Questions?
●You can submit questions via the chat box
●We are recording and will send slides Friday
Questions
Code GerHartnett gets 25% discount
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  • 1. Ger Hartnett Director of Technical Services (EMEA), MongoDB @ghartnett #MongoDB Tales from the Field Part three: Choosing the Right Shard Key for High-Performance and Scale
  • 2. Or: ●Cautionary Tales ●Don’t solve the wrong problems ●Bad schemas & shard keys hurt ops too
  • 3. ●The main talk should take 30-35 minutes ●You can submit questions via the chat box ●We’ll answer as many as possible at the end ●We are recording and will send slides Friday ●This is the final webinar in a series of 3 Before we start
  • 4. ●You work in operations ●You work in development ●You have a MongoDB system in production ●You have contacted MongoDB Technical Services (support) ●You attended an earlier webinar in the series (part1, part2) A quick poll - add a word to the chat to let me know your perspective
  • 5. ●We collect - observations about common mistakes - to share the experience of many ●Names have been changed to protect the (mostly) innocent ●No animals were harmed during the making of this presentation (but maybe some DBAs and engineers had light emotional scarring) ●While you might be new to MongoDB we have deep experience that you can leverage Stories
  • 6. 1. Discovering a DR flaw during a data centre outage 2. Complex documents, memory and an upgrade “surprise” 3. Wild success “uncovers” the wrong shard key The Stories (part three today)
  • 8. Story #1: Recovering from a disaster ●Prospect in the process of signing up for a subscription ●Called us late on Friday, data centre power outage and 30+ (11 shards) servers down ●When they started bringing up the first shard, the nodes crashed with data corruption ●17TB of data, very little free disk space, JOURNALLING DISABLED!
  • 9. Recovering each shard 1.Start secondary read only 2.Mount NFS storage for repair 3.Repair former primary node 4.Iterative rsync to seed a secondary Secondary Primary Secondary
  • 10. Key takeaways for you ●If you are departing significantly from standard config, check with us (i.e. if you think journalling is a bad idea) ●Two DC in different buildings on different flood plains, not in the path of the same storm (i.e. secondaries in AWS) ●DR/backups are useless if you haven’t tested them
  • 11. Story #2: Complex documents, memory and an upgrade “surprise” ●Well established ecommerce site selling diverse goods in 20+ countries ●After switching to wired tiger in production, performance dropped, this is the opposite of what they were expecting
  • 12. { _id: 375 en_US : { name : ..., description : ..., <etc...> }, en_GB : { name : ..., description : ..., <etc...> }, fr_FR : { name : ..., description : ..., <etc...> }, de_DE : ..., de_CH : ..., <... and so on for other locales... > inventory: 423 } Product Catalog: Original Schema
  • 13. Key Takeaways ●When doing a major version/storage-engine upgrade, test in staging with some proportion of production data/workload ●Sometimes putting everything into one document is counter productive
  • 14. Story #3: Wild success uncovers the wrong shard key ●Started out as error “[Balancer] caught exception … tag ranges not valid for: db.coll” ●11 shards, they had added 2 new shards to keep up traffic - 400+ databases ●Lots of code changes ahead of the Superbowl ●Spotted slow 300+s queries, decided to build some indexes without telling us ●Went production down
  • 15. Adding Shards 2 More Shards….
  • 17. Diagnosing the issues #1 ●The red-herring hunt begins ●Transparent Huge Pages enabled - production ●Chaotic call - 20 people talking at once, then in the middle of the call everything started working again ●Barrage of tickets and calls ●Connection storms
  • 18. Using mtools to analyse logs - conn churn
  • 19. Diagnosing the issues #2 ●Got inconsistent and missing log files ●Discovered repeated scatter-gather queries returning the same results ●Secondary reads ●Heavy load on some shards and low disk space
  • 20. Insert load on two shards (from Cloud Manager)
  • 21. Diagnosing the issues #3 ● Shard key - string with year/month & customer id { _id : ObjectId("4c4ba5e5e8aabf3"), count: 1025, changes: { … } modified : { date : "2015_02", customerId: 314159 } }
  • 23. Diagnosing the issues #4 ●First heard about DDOS attack ●Missing tag ranges on some collections ●Stopped the balancer which reduced system load from chunk moves ●Two clusters had a mongos each on the same server
  • 24. Fixing the issues ●Script to fix the tag ranges ●Proposed finer granularity shard key - but this was not possible because of 30TB of data ●Moved mongos to dedicated servers ●Re-enable the balancer for short windows with waitForDelete and secondaryThrottle ●Put together scripts to pre-split and move empty chunks to quiet shards based on traffic from month before
  • 25. Monthly pre-split and move chunks { date : "2015_03", customerId: min-500 customerId: 314159 customerId: 501-10000 customerId: 10001-300k customerId: 300k-314158 customerId: 314160-max
  • 26. The diagnosis in retrospect ●The outage did not appear to have been related to either the invalid tag ranges or the earlier failed moves ●The step downs did not help resolve the outage but did highlight some queries that need to be fixed ●The DDoS was the ultimate cause of the outage - lead to diagnosis of deeper issues ●The deepest issue was the shard key
  • 27. Aftermath and lessons learned ●Signed up for a Named TSE ●Now doing pre-split and move before the end of every month ●Check before making other changes (i.e. building new indexes)
  • 28. Key takeaways for you ●Choosing a shard key is a pivotal decision - make it carefully ●Understand current bottleneck ●Monitor insert distribution and chunk ranges ●Look for slow queries (logs & mtools) ●Run mongos, mongod, config server on dedicated server or use containers/cgroups
  • 30. Ger Hartnett Director Technical Services (EMEA), MongoDB @ghartnett #MongoDB Questions?
  • 31. ●You can submit questions via the chat box ●We are recording and will send slides Friday Questions
  • 32. Code GerHartnett gets 25% discount

Editor's Notes

  • #2: Field/Trenches
  • #4: What do the rest of you do?
  • #5: What do the rest of you do?
  • #6: Some borrowed, some merged into a single narrative Some of the people that inspired them may well be here in this room today
  • #10: Bill's Bulk Updates randomly affected an ever larger data set. In order to cope with the database size, Bill added more shards. The cluster scaled linearly, as intended.
  • #16: Bill's Bulk Updates randomly affected an ever larger data set. In order to cope with the database size, Bill added more shards. The cluster scaled linearly, as intended.
  • #17: Just because you can add horizontal capacity, does not mean it is the optimum solution
  • #18: Imagine that the sample rate was going to go from once a minute to once every 5 seconds
  • #19: Bill's Bulk Updates randomly affected an ever larger data set. In order to cope with the database size, Bill added more shards. The cluster scaled linearly, as intended.
  • #20: Imagine that the sample rate was going to go from once a minute to once every 5 seconds
  • #21: Just because you can add horizontal capacity, does not mean it is the optimum solution
  • #22: Imagine that the sample rate was going to go from once a minute to once every 5 seconds
  • #24: Imagine that the sample rate was going to go from once a minute to once every 5 seconds
  • #25: fast to move empty chunks
  • #26: Just because you can add horizontal capacity, does not mean it is the optimum solution
  • #27: We had actually told them to check with us before shard key but found out 3 months after they put it in production
  • #29: Just because you can add horizontal capacity, does not mean it is the optimum solution
  • #30: https://www.mongodb.com/presentations/webinar-48-hours-to-data-centre-recovery https://www.mongodb.com/presentations/webinar-avoiding-sub-optimal-performance-in-your-retail-application
  • #31: Field/Trenches
  • #32: What do the rest of you do?