Neil Beyersdorf - MSES | CLSSMBB | Prosci OCM

leadership change operational excellence quality management organization process change management six sigma edwards deming albert einstein deming variation beyersdorf drucker crisis transformation knowledge inspection cost ge customer supplier transaction computers apple steve jobs innovation scientist mit system thinking general electric brain heuristics thinking left right information age industrial age managers groups teams vision warren bennis neil beyersdorf organizations peter ferdinand drucker journy speed seven habits highly effective stephen covey inspirational leadership simon sinek start with why taiichi ohno lea tps 5 whys lean toyota production system quality management seth godin risk management business excellence systems engineering engineering spreadsheet optimization prosci change management practitioner emotional intelligence project management nutritionist certification organizational desire measure awareness dmaic improve define control product improvement reinforcement lean six sigma adkar action learning remembering memory trust patrick lencioni lead team leader leading team dysfunctions