SlideShare a Scribd company logo
               for Business 
    a practical guide 
  Presenter: Rabiya Jilani 
      CEO, Lumenica, LLC  
                   
       Twitter: @bizincubation 
Agenda   
•   What is Social Media? 
•   Why is it important? 
•   What is Facebook? 
•   Personal Profile VS Business Profile 
•   Business Pages 
•   Business Goals for Facebook 
•   Features: Ads, Events 
•   Facebook Insights 
•   Overview of Sales Funnel 
                      © 2009 Lumenica, LLC 
What do you think of when you 
 hear the word Social Media? 
               



           © 2009 Lumenica, LLC 
© 2009 Lumenica, LLC 
Social media is more than just building 
relationships on big networks, its about…. 
 
 
 
                 Brands having conversations 


                  © 2009 Lumenica, LLC 
Social Media Influences Decisions 
• 91% say consumer reviews are the #1  aid to 
  buying  decisions 
• 87% trust a friends recommendation over 
  critics review  
• Online social network users were 3 times 
  more likely to trust their peers decisions over 
  advertising when making purchase decisions 
• 26% of search results link to user‐generated 
  content 
                     © 2009 Lumenica, LLC 
What is Facebook? 
                             • Communicate 
                             • Seek Information 
                             • Play with 
                               applications 
                             • Control Content 
                             • Build Relationships 
                             • Express themselves 
                             • Share information 

            © 2009 Lumenica, LLC 
Facts 
• Founded in 2004  
• Over 350 million active users  
• More than 2/3 of users outside of college 
• Fastest growing demographic: 35+ 
• Average user has 120 friends 
• More than 6 million users become fans of pages 
  each day 
• More than 700,000 businesses have active pages 
  on facbeook 

                    © 2009 Lumenica, LLC 
Facebook for Business
Personal Profile vs Business Profile 




                             Create 
                              Lists 




      Friends    Family            Coworkers    Classmates 

                    © 2009 Lumenica, LLC 
Cont’d 



• Create a personal page first  
• Profile pages are for people NOT for business 
   



                    © 2009 Lumenica, LLC 
Business Page vs Business Group 

              Business Page                                     Business Group 
          Members join as fans                            Members join as members 
Fan Pages are visible to unregistered users               Better for group discussions 
    Better for long term relationships                   Officers facilitate and regulate 
             Add applications                                      discussions 
          Comes with Analytics                                No extra applications 
        Unlimited number of  fans                          Limited to 3,000 members  
 You can add other pages as your page’s                            No analytics 
                 favorites 
   You can send updates to your “fans” 




                                 © 2009 Lumenica, LLC 
Personal Profile vs Business Profile 




               © 2009 Lumenica, LLC 
Business Goals for using Facebook 
•   Get Found  
•   Connect and Engage 
•   Create a Community 
•   Promote Content 




                    © 2009 Lumenica, LLC 
Step 1: Create Page 
Go to www. Facebook.com/pages/create.php 



Step 2: Build your Page 
Add basic information‐website, name, location, logo 



                     © 2009 Lumenica, LLC 
Step 3: Publish Page 
No one can see the page unless you publish it  



Step 4: Become a fan! 
Become a fan, ask others to become fans 


                    © 2009 Lumenica, LLC 
 




    © 2009 Lumenica, LLC 
Step 5: Use the page 
Add Pictures 
Videos 
Discussions 
Events 
Blog Article Feed 
Add Applications 
 

                     © 2009 Lumenica, LLC 
Step 6: Get a Vanity URL   
 Go to http://www.facebook.com/username/ 
                        
 Get a vanity URL you don’t want  a business 
             page that looks like:  
                        
    www.facebook.com/pages/Herndon‐
VA/Reallylongnameofyourpage/371401880527 
                        
                  © 2009 Lumenica, LLC 
 




    © 2009 Lumenica, LLC 
Facebook Ads 




           © 2009 Lumenica, LLC 
Facebook Ads 
•   Reach over 2million active users  
•   Attach social action 
•   Create a demand 
•   Choose Pay per click option 
•   Choose Pay per impression option 
•   Target add‐ geographic, gender, age and more 
•   Track your progress, gain insight, modify 

                     © 2009 Lumenica, LLC 
 




    © 2009 Lumenica, LLC 
Facebook Insights 
 




            © 2009 Lumenica, LLC 
Facebook Insights 
 




            © 2009 Lumenica, LLC 
Facebook Insights 
 




            © 2009 Lumenica, LLC 
Facebook Insights 




            © 2009 Lumenica, LLC 
5 phases of The Facebook Sales Funnel 




               © 2009 Lumenica, LLC 
How to promote? 
•   Email Signature 
•   Business Card 
•   Other Social Media Networks 
•   Website 
•   Newsletter 
•   Announce in Events 
•   Give people an incentive to join your 
    Facebook Page 
     
                      © 2009 Lumenica, LLC 
Cross Promote 




            © 2009 Lumenica, LLC 
Remember to: 

 Promote Everything through Social 
              Media 
                  
              AND 
                  
            Have Fun! 

              © 2009 Lumenica, LLC 
  Questions? 
              Contacting me 
      Email: rabiyaj@lumenica.com 
          www.lumenica.com 
                          
                http://www.linkedin.com/in/rabiya 
                           
                  http://www.twitter.com/bizincubation 
                   
                  http://www.slideshare.net/rabiyaj 




                     © 2009 Lumenica, LLC 

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