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Communications Skills For
Environmental Professionals
Emily Moskal
Communications Director
emily@savethefrogs.com
Communications
Successfully conveying the desired message to
the right audience
Lifecycle of a message
Intent
Composition
Encoding
Transmission
Reception
Interpretation
Interactions are based on
communications
• Credibility
• Authority
• Every avenue of your life
Communications in conservation
• Education
• Outreach
• Advocacy
• Influence
Reduce barriers to reception
• Ambiguity
• Culture
• Big words
Knowing your audience
Sex – Love – Health – Happiness – Money
Fears – Hopes – Dreams
Fun fact: sensory exploitation
• Find preferences of audience, fine tune your song
Measure of success
#1 conservation priority, ranked
by the average American
• SAFETY AND HEALTH:
natural disaster,
drinking,
fitness,
recreation
You've been drinking Atrazine - now help
get it banned
Don't
Terms not to use:
Landscape
Ecosystem services
Global warming
Green jobs
Do
• Remain optimistic
• Local politicians’ positions
• Seek federal support
• Rural life
• Recreational
• Historic value
Stay people-oriented
• Generations
• Our, we
• Pride of place
• Responsibility
Connecting your audience
• Testimonials
& social proof
• Emotion
• Photos
"I really appreciate everything
you do to raise awareness and
protect our amphibian
populations!"
— Mr. Froggie, Sacramento, CA
IUCN Amphibian Specialist
Be a storyteller
• Problem
• Hero
• Solution
Stand out
• Information overload
• Short attention span
• Scanning vs. reading
• Quick decision
• Shares
Don't lose your reader
Flow
• Mix short & long sentences
Transitions
• So,
• First, second, third
• Then,
• Also,
• Similarly,
Rhetorical Questions
• So, you want to save the frogs?
Here’s how you can get started…
Connect paragraphs
As we begin to reshape the dry wetland we
find a nonnative bullfrog hibernating.
Finding a bullfrog is a sure sign that when
the wetland is full of water, it will support
native frogs.
TL;DR
• Headlines
• Subheads
• Bold
• Links
• Captions
• Photos
Headlines
• Bait
• The Effects of Kernel Feeding by Halyomorpha
halys (Hemiptera: Pentatomidae) on
Commercial Hazelnuts.  Four Ways Stink
Bugs Will Shrivel Your Nuts.
https://entomologytoday.org/2014/11/25/5-ways-to-improve-your-science-writing/
Viral Headlines
https://blog.bufferapp.com/the-most-popular-words-in-most-viral-headlines
Headlines
• Thousands of
frogs are
threatened with
extinction
Better
• 8 ways to start
saving
endangered frogs
right now
BAD GOOD
First paragraph
• Hook
• Anticipation
• It was a dark and stormy night
• Call-to-action
Section headers
• History of the deadly fungus
• Infectious spread of chytrid
• Tropics in threat
• Species on the verge
of extinction
Photo Captions
• John shows Ted a
bullfrog
BAD
GOOD
• In Amphibian
Conservation 101 at
the Elementary of
Nepal, students John
Smith and Ted Rose
learn about a deadly
chytrid fungus killing
frogs, like this Indian
bullfrog
(Hoplobatrachus
tigerinus), found in
our area.
Don't be such a scientist
• Academic/technical journals ≠ writing for
popular media
2 ways to make someone think
you're smart
• Confuse them with big words
• Or, teach them, and add value to their lives
Facts
• Don’t list
• “The bullfrog is native to the eastern U.S. The
bullfrog measures between six- to 12-inches long.
Bullfrogs mate in the spring. They lay 1,000 eggs
per clutch.”
• Every spring, a female bullfrog will hop from her
burrow and lay around 1,000 eggs at a time. Her
large size enables her to lay many eggs.
No jargon
• Jargon: words used inside social or work
circles, not known outside
• Clutch: mass of eggs laid at once
Too many words
• Mechanism of reproductive behavior
reproduction
• Rates of speed  speed
• “Brain injury incidence shows two peak
periods in almost all reports: rates are the
highest in young people and the elderly.”
More punch “Brain injury incidence peaks in
the young and the elderly.”
Reputation
• “This is academic writing at its finest: boring,
unreadable, written to obscure rather than to
inform!” –Stanford Writing Course
• Be inclusive, don’t isolate
What makes a good writer?
• Having a new perspective
• Logical and clear thinking
• A few simple, learnable rules of style
Stanford University’s Science Writing
Advocacy
• "In science, the credit
goes to the man who
convinces the world, not
to the man to whom the
idea first occurs."
--Sir William Osler
Must-have resources
• Strunk & White • AP Stylebook
Fun fact: punctuation helps sp. ID
via Purgatory Project
Common Mistakes
Species names
• Common names: American bullfrog
• Kingdom down to family: Ranidae
• Latin names: Lithobates catesbeianus,
or L. catesbeianus
• AmphibiaWeb
Organization names
• SAVE THE FROGS!
not Save the Frogs
or Save The Frogs
But, Save The Frogs Day
not SAVE THE FROGS! Day
Quotes
• Outside punctuation
BAD
“Frogs are cool. I hope they don’t go extinct”,
said Margot.
• GOOD
“Frogs are cool,” Margot said, “I hope they don’t
go extinct.”
Numbers
• Spell out units
• Zero through nine,
number 10 +
• among vs. between
• less vs. fewer
• more than vs. over
• 1980s not 1980’s
Capitalization
• Places:
West Texas vs.
western United States
• Diseases:
Zika vs. malaria
How to read better
• Underline
• Notes
• Unknown words
• Creative use of word
• Punctuation:
semicolon (;),
colon (:),
dash (-)
Communication Styles
• Fundraising
• Copywriting
• Journalism
Fundraising
• Conversational
• YOU
• Donor is a super
hero
• Numbers
• Personal story
• Fund you or
another’s project
Copywriting
• Marketing, sales
• Business, nonprofit, community
Journalism
• Objective, balanced
• Op-ed, feature,
news
• Professor, lobbyist,
activist
Use an editor
• Friends, Family
• I am always happy to give advice
emily@savethefrogs.com
Become a SAVE THE FROGS!
Contributor
• Receive personal edits of your work
• Reach a lot of environmentalists
• Receive a writing guide
• If you’re interested,
send me an email!
emily@savethefrogs
Additional Resources
• The Best American Science and Nature Writing
• A Field Guide for Science Writers
• Join National Association of Science Writers or follow email forums
• Tips for writing an Op/Ed by David Jarmul for Duke’s Office of News
and Communications
• Using Social Media to Promote Environmental Action
• For a good example of science writing, read Ed Yong’s blog
• Stanford’s Science Writing course slides
• Gail Perry e-newsletter for fundraising tips
• Copyblogger e-newsletter for copywriting tips
• National Geographic Style Guide
• Pitch story to helpareporter.com
EDIT IN ACTION
• https://mail.google.com/mail/u/0/#search/bir
aj/154fd1ce7cea8181?projector=1
Homework
• Spend 15 minutes looking through Nature Conservancy’s Language
of Conservation memo. Results of survey of average U.S.
conservation priorities.
• Spend 15 minutes reading Ghana Expedition summary as example
of environmental communication
• Spend 30 minutes looking these SAVE THE FROGS! magazine issues
and find three articles that catch your eye. For 30 minutes, a brief
report (<1 page) about 3 things: 1) Why you picked that article, 2)
what effectively communicated the SAVE THE FROGS! mission to a
particular audience, and 3) what didn’t.
• Keep in mind: audience, mission, reader motivation, headlines,
layout. Bonus points if you find typos! Every publication has them!
• Watch this effective advocacy and tabling video and come to next
week’s meeting with any comments or questions
Next Week
Week 3: How To Organize, Promote & Hold
Successful Events

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Communications Skills for Environmental Professionals

  • 1. Communications Skills For Environmental Professionals Emily Moskal Communications Director [email protected]
  • 2. Communications Successfully conveying the desired message to the right audience
  • 3. Lifecycle of a message Intent Composition Encoding Transmission Reception Interpretation
  • 4. Interactions are based on communications • Credibility • Authority • Every avenue of your life
  • 5. Communications in conservation • Education • Outreach • Advocacy • Influence
  • 6. Reduce barriers to reception • Ambiguity • Culture • Big words
  • 7. Knowing your audience Sex – Love – Health – Happiness – Money Fears – Hopes – Dreams
  • 8. Fun fact: sensory exploitation • Find preferences of audience, fine tune your song Measure of success
  • 9. #1 conservation priority, ranked by the average American • SAFETY AND HEALTH: natural disaster, drinking, fitness, recreation You've been drinking Atrazine - now help get it banned
  • 10. Don't Terms not to use: Landscape Ecosystem services Global warming Green jobs
  • 11. Do • Remain optimistic • Local politicians’ positions • Seek federal support • Rural life • Recreational • Historic value
  • 12. Stay people-oriented • Generations • Our, we • Pride of place • Responsibility
  • 13. Connecting your audience • Testimonials & social proof • Emotion • Photos "I really appreciate everything you do to raise awareness and protect our amphibian populations!" — Mr. Froggie, Sacramento, CA IUCN Amphibian Specialist
  • 14. Be a storyteller • Problem • Hero • Solution
  • 15. Stand out • Information overload • Short attention span • Scanning vs. reading • Quick decision • Shares
  • 16. Don't lose your reader
  • 17. Flow • Mix short & long sentences
  • 18. Transitions • So, • First, second, third • Then, • Also, • Similarly,
  • 19. Rhetorical Questions • So, you want to save the frogs? Here’s how you can get started…
  • 20. Connect paragraphs As we begin to reshape the dry wetland we find a nonnative bullfrog hibernating. Finding a bullfrog is a sure sign that when the wetland is full of water, it will support native frogs.
  • 21. TL;DR • Headlines • Subheads • Bold • Links • Captions • Photos
  • 22. Headlines • Bait • The Effects of Kernel Feeding by Halyomorpha halys (Hemiptera: Pentatomidae) on Commercial Hazelnuts.  Four Ways Stink Bugs Will Shrivel Your Nuts. https://entomologytoday.org/2014/11/25/5-ways-to-improve-your-science-writing/
  • 24. Headlines • Thousands of frogs are threatened with extinction Better • 8 ways to start saving endangered frogs right now BAD GOOD
  • 25. First paragraph • Hook • Anticipation • It was a dark and stormy night • Call-to-action
  • 26. Section headers • History of the deadly fungus • Infectious spread of chytrid • Tropics in threat • Species on the verge of extinction
  • 27. Photo Captions • John shows Ted a bullfrog BAD GOOD • In Amphibian Conservation 101 at the Elementary of Nepal, students John Smith and Ted Rose learn about a deadly chytrid fungus killing frogs, like this Indian bullfrog (Hoplobatrachus tigerinus), found in our area.
  • 28. Don't be such a scientist • Academic/technical journals ≠ writing for popular media
  • 29. 2 ways to make someone think you're smart • Confuse them with big words • Or, teach them, and add value to their lives
  • 30. Facts • Don’t list • “The bullfrog is native to the eastern U.S. The bullfrog measures between six- to 12-inches long. Bullfrogs mate in the spring. They lay 1,000 eggs per clutch.” • Every spring, a female bullfrog will hop from her burrow and lay around 1,000 eggs at a time. Her large size enables her to lay many eggs.
  • 31. No jargon • Jargon: words used inside social or work circles, not known outside • Clutch: mass of eggs laid at once
  • 32. Too many words • Mechanism of reproductive behavior reproduction • Rates of speed  speed • “Brain injury incidence shows two peak periods in almost all reports: rates are the highest in young people and the elderly.” More punch “Brain injury incidence peaks in the young and the elderly.”
  • 33. Reputation • “This is academic writing at its finest: boring, unreadable, written to obscure rather than to inform!” –Stanford Writing Course • Be inclusive, don’t isolate
  • 34. What makes a good writer? • Having a new perspective • Logical and clear thinking • A few simple, learnable rules of style Stanford University’s Science Writing
  • 35. Advocacy • "In science, the credit goes to the man who convinces the world, not to the man to whom the idea first occurs." --Sir William Osler
  • 36. Must-have resources • Strunk & White • AP Stylebook
  • 37. Fun fact: punctuation helps sp. ID via Purgatory Project
  • 39. Species names • Common names: American bullfrog • Kingdom down to family: Ranidae • Latin names: Lithobates catesbeianus, or L. catesbeianus • AmphibiaWeb
  • 40. Organization names • SAVE THE FROGS! not Save the Frogs or Save The Frogs But, Save The Frogs Day not SAVE THE FROGS! Day
  • 41. Quotes • Outside punctuation BAD “Frogs are cool. I hope they don’t go extinct”, said Margot. • GOOD “Frogs are cool,” Margot said, “I hope they don’t go extinct.”
  • 42. Numbers • Spell out units • Zero through nine, number 10 + • among vs. between • less vs. fewer • more than vs. over • 1980s not 1980’s
  • 43. Capitalization • Places: West Texas vs. western United States • Diseases: Zika vs. malaria
  • 44. How to read better • Underline • Notes • Unknown words • Creative use of word • Punctuation: semicolon (;), colon (:), dash (-)
  • 45. Communication Styles • Fundraising • Copywriting • Journalism
  • 46. Fundraising • Conversational • YOU • Donor is a super hero • Numbers • Personal story • Fund you or another’s project
  • 47. Copywriting • Marketing, sales • Business, nonprofit, community
  • 48. Journalism • Objective, balanced • Op-ed, feature, news • Professor, lobbyist, activist
  • 49. Use an editor • Friends, Family • I am always happy to give advice [email protected]
  • 50. Become a SAVE THE FROGS! Contributor • Receive personal edits of your work • Reach a lot of environmentalists • Receive a writing guide • If you’re interested, send me an email! emily@savethefrogs
  • 51. Additional Resources • The Best American Science and Nature Writing • A Field Guide for Science Writers • Join National Association of Science Writers or follow email forums • Tips for writing an Op/Ed by David Jarmul for Duke’s Office of News and Communications • Using Social Media to Promote Environmental Action • For a good example of science writing, read Ed Yong’s blog • Stanford’s Science Writing course slides • Gail Perry e-newsletter for fundraising tips • Copyblogger e-newsletter for copywriting tips • National Geographic Style Guide • Pitch story to helpareporter.com
  • 52. EDIT IN ACTION • https://mail.google.com/mail/u/0/#search/bir aj/154fd1ce7cea8181?projector=1
  • 53. Homework • Spend 15 minutes looking through Nature Conservancy’s Language of Conservation memo. Results of survey of average U.S. conservation priorities. • Spend 15 minutes reading Ghana Expedition summary as example of environmental communication • Spend 30 minutes looking these SAVE THE FROGS! magazine issues and find three articles that catch your eye. For 30 minutes, a brief report (<1 page) about 3 things: 1) Why you picked that article, 2) what effectively communicated the SAVE THE FROGS! mission to a particular audience, and 3) what didn’t. • Keep in mind: audience, mission, reader motivation, headlines, layout. Bonus points if you find typos! Every publication has them! • Watch this effective advocacy and tabling video and come to next week’s meeting with any comments or questions
  • 54. Next Week Week 3: How To Organize, Promote & Hold Successful Events