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1 | P a g e
Shivam Gupta
guptashivam6000@gmail.com
Mobile: +91 9158145465 / +91 8087967282
CAREER OBJECTIVE
My career shall be one that fully harnesses my creativity, analytical skills, dedication and
adaptability which in turn can help the organization I am working for.
PROFESSIONAL ABRIDGEMENT
 2.9 Years’ experience in Tech Mahindra.
 2.6 Years’ experience on different flavors of UNIX (SUSE, RHEL, Ubuntu & AIX).
 Professionally trained by SUSE.
 Currently working for Volvo Cars Corporation (VCC) as Linux Support via TechMahindra India
and responsible to handle LINUX (SUSE, RHEL, Ubuntu & AIX) live environment used by various
vendors of VCC.
 Installed SUSE, RHEL & UBUNTU servers for Customer Demo purpose.
 Installation and configuration of SAP servers (operating system).
 ITIL V3 Tech Mahindra trained.
PROJECT HANDLED TechMahindra
Volvo Cars Corporation (VCC): This is a support project where LINUX servers is used for many
applications
This environment is being used by various vendors of VCC.
Role in the Project: UNIX Administrator
 Responsible solving tickets based on all Flavors of UNIX which is used in environment.
 Testing the upcoming releases for the environment.
 Generating reports based on the requirements.
 Handling critical escalation from application Side.
 User management on all flavors.
 New server installation including SUSE11, SUSE12 & RHEL6.
 Installation and configuration of SAP servers (operating system)
 Configuration of oracle parameters in new server to meet the oracle prerequisite.
 Server decommission including AIX 6.0, SUSE 9, SUSE 10 and Solaris.
 System performance analysis & monitoring using utilities such as SAR & top
 Disk Management of All flavors.
 File system management in Linux via LVM.
 File permission management and use of ACLs.
 User account management in NIS.
 Configuration of sudo to provide selective privileges to users and maintaining those.
 Working with vendor for hardware related issues & coordinating part replacement.
 Routine system health check of critical application servers.
 Creating & exporting NFS file system.
 Installation of software packages in Linux.
 Performing OS upgrade in Linux.
 Server patching via SMT servers.
 Network administration (modifying IP addresses & kernel routing table)
2 | P a g e
 Kernel tuning in Linux
 Use of crontab.
 Swap space management in Linux.
 Server startup/shutdown via ILO and VMware vSphere.
 Managing VM settings and taking snapshots from VMware vSphere.
 Preparing knowledge article documents or creating process specific documents to drive
process improvement.
AREAS OF EXPERTISE
SUSE: -
 User Management
 Disk management
 Kernel Fine tuning
 System performance analysis
 File permission
 OS patching
 Crontab
 NFS
 OS Upgrade
 New Server Build
Redhat: -
 User Management
 Disk management
 ACL
 System performance analysis
 File permission
 OS patching
 Crontab
 NFS
 OS Upgrade
AIX: -
 User Management
 Disk management
 HMC console
Ubuntu: -
 User Management
 Disk management
 New server build
 System Tuning and analysis
3 | P a g e
Training:
 ITIL Foundation V3 (Tech Mahindra)
 Professionally trained by SUSE.
Systems SLES10, SLES11, SLES12, RHEL6, RHLE7, AIX6 & Windows server 2008, 2008R2,
2012, 2012R2
Software Service now, Tivoli Monitoring tool, ITM and TEM.
WORK HISTORY
Duration Organization Designation
Dec 2013-Till Date Tech Mahindra Ltd Associate System Engineer
ACHIEVEMENTS
 Part of Team received Appreciation for successfully releasing POC of UBUNTU server on live
environment for our Automobile Client.
 Major contribution in installing latest LINUX servers.
OCCUPATIONAL CONTOUR
TechMahindra Ltd. India Associate System Engineer
TechMahindra Ltd.
Tech Mahindra Limited is an Indian provider of networking technology solution and business process
outsourcing (BPO) services to the global telecommunications industry. Headquartered at Pune,
India. It is a joint venture between the Mahindra Group and BT Group plc UK with M&M (Mahindra
and Mahindra) holding 44% and BT holding 39% of the equity.
Currently working for Volvo Cars Corporation (VCC) as Linux Support via TechMahindra India and
responsible to handle LINUX (SUSE, RHEL, Ubuntu & AIX) live environment used by various vendors
of VCC.
EDUCATION Details
Qualification University Passing Year
DIPLOMA in ECE UBTER 2010-2013
BSC.IT Annamalai University 2014-2016
Personal Details
Name Shivam Gupta
Personal Email ID guptashivam6000@gmail.com
Sex Male
Passport No. L5553413
Location Pune, Maharashtra
Contact Info +91 – 9158145465 / +91 8087967282

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  • 1. 1 | P a g e Shivam Gupta [email protected] Mobile: +91 9158145465 / +91 8087967282 CAREER OBJECTIVE My career shall be one that fully harnesses my creativity, analytical skills, dedication and adaptability which in turn can help the organization I am working for. PROFESSIONAL ABRIDGEMENT  2.9 Years’ experience in Tech Mahindra.  2.6 Years’ experience on different flavors of UNIX (SUSE, RHEL, Ubuntu & AIX).  Professionally trained by SUSE.  Currently working for Volvo Cars Corporation (VCC) as Linux Support via TechMahindra India and responsible to handle LINUX (SUSE, RHEL, Ubuntu & AIX) live environment used by various vendors of VCC.  Installed SUSE, RHEL & UBUNTU servers for Customer Demo purpose.  Installation and configuration of SAP servers (operating system).  ITIL V3 Tech Mahindra trained. PROJECT HANDLED TechMahindra Volvo Cars Corporation (VCC): This is a support project where LINUX servers is used for many applications This environment is being used by various vendors of VCC. Role in the Project: UNIX Administrator  Responsible solving tickets based on all Flavors of UNIX which is used in environment.  Testing the upcoming releases for the environment.  Generating reports based on the requirements.  Handling critical escalation from application Side.  User management on all flavors.  New server installation including SUSE11, SUSE12 & RHEL6.  Installation and configuration of SAP servers (operating system)  Configuration of oracle parameters in new server to meet the oracle prerequisite.  Server decommission including AIX 6.0, SUSE 9, SUSE 10 and Solaris.  System performance analysis & monitoring using utilities such as SAR & top  Disk Management of All flavors.  File system management in Linux via LVM.  File permission management and use of ACLs.  User account management in NIS.  Configuration of sudo to provide selective privileges to users and maintaining those.  Working with vendor for hardware related issues & coordinating part replacement.  Routine system health check of critical application servers.  Creating & exporting NFS file system.  Installation of software packages in Linux.  Performing OS upgrade in Linux.  Server patching via SMT servers.  Network administration (modifying IP addresses & kernel routing table)
  • 2. 2 | P a g e  Kernel tuning in Linux  Use of crontab.  Swap space management in Linux.  Server startup/shutdown via ILO and VMware vSphere.  Managing VM settings and taking snapshots from VMware vSphere.  Preparing knowledge article documents or creating process specific documents to drive process improvement. AREAS OF EXPERTISE SUSE: -  User Management  Disk management  Kernel Fine tuning  System performance analysis  File permission  OS patching  Crontab  NFS  OS Upgrade  New Server Build Redhat: -  User Management  Disk management  ACL  System performance analysis  File permission  OS patching  Crontab  NFS  OS Upgrade AIX: -  User Management  Disk management  HMC console Ubuntu: -  User Management  Disk management  New server build  System Tuning and analysis
  • 3. 3 | P a g e Training:  ITIL Foundation V3 (Tech Mahindra)  Professionally trained by SUSE. Systems SLES10, SLES11, SLES12, RHEL6, RHLE7, AIX6 & Windows server 2008, 2008R2, 2012, 2012R2 Software Service now, Tivoli Monitoring tool, ITM and TEM. WORK HISTORY Duration Organization Designation Dec 2013-Till Date Tech Mahindra Ltd Associate System Engineer ACHIEVEMENTS  Part of Team received Appreciation for successfully releasing POC of UBUNTU server on live environment for our Automobile Client.  Major contribution in installing latest LINUX servers. OCCUPATIONAL CONTOUR TechMahindra Ltd. India Associate System Engineer TechMahindra Ltd. Tech Mahindra Limited is an Indian provider of networking technology solution and business process outsourcing (BPO) services to the global telecommunications industry. Headquartered at Pune, India. It is a joint venture between the Mahindra Group and BT Group plc UK with M&M (Mahindra and Mahindra) holding 44% and BT holding 39% of the equity. Currently working for Volvo Cars Corporation (VCC) as Linux Support via TechMahindra India and responsible to handle LINUX (SUSE, RHEL, Ubuntu & AIX) live environment used by various vendors of VCC. EDUCATION Details Qualification University Passing Year DIPLOMA in ECE UBTER 2010-2013 BSC.IT Annamalai University 2014-2016 Personal Details Name Shivam Gupta Personal Email ID [email protected] Sex Male Passport No. L5553413 Location Pune, Maharashtra Contact Info +91 – 9158145465 / +91 8087967282