MANAJEMEN
PEMELIHARAAN SARANA
DAN PRASARANA
Job Desc, SOP &
Job
Specification
Dalam Konteks
MPSPR
Cont’d
Irwan Haribudiman, S.Par., M.Sc.
Prodi Manajemen Resort & Leisure
Universitas Pendidikan Indonesia
Yesterday
Already
Explained
A Little bit about
Job Desc, SOP, & Job
Spec/Qualification
Any Questions?
10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification
Actually All
Summarized In
10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification
Before You
Prepare The
Job Design
I make this simpler,
because this is not
about
human resources
job description
standard operating procedure
job specification/qualification
JOB DESCRIPTION
• A job description is a list that a person might use for
general tasks, or functions, and responsibilities of a
position (jobholder/incumbent).
For Example: 1. Mengkoordinir bidang kerja seluruh
staf housekeeping.
2. Membuat perencanaan dalam bidang
yang menyangkut housekeeping,
yaitu: General cleaning, Decoration,
dan Perubahan atau penggantian
susunan ruang dan lain-lain.
3. Mengadakan evaluasi hasil kerja
4. mencari metode-metode baru
mengenai sistem kerja maupun alat-
alat yang lebih efisien untuk
mendapatkan hasil kerja yang
maksimal.
Housekeeping Manager
TO MAKE JOB
DESCRIPTION
HARUS ADA
KEJELASAN HAK &
TANGGUNG JAWAB
DARI MASING-
MASING JABATAN
MAKSUD & TUJUAN
Visi, misi, sasaran,
program
MAINTENANCE OF
FACILITIES AND
INFRASTRUCTURE
MANAGEMENT
NEXT :
STANDARD OPERATING
PROCEDURE
Standard operating procedures (SOP)
are a detailed explanation of how a
policy is to be implemented.
The details in an SOP standardize the
process and provide step-by-step how-
to instructions that enable anyone
within your operation to perform the
task in a consistent manner.
OPERATIN
G
PROCEDU
RE
 Serve as frameworkfororganizational policy–provide direction
and structure
 Written documentation of best practice
 Tells what, how, when, why, and who
 Provide foundation for:
- Job descriptions,
- Employee training
- Corrective action and discipline, and
- Performance review
OF
OF HAND
WASHINGSOP
Policy:
All food production and service personnel
will follow proper handwashing practices to
ensure the safety of food served to
customers.
OF HAND
WASHINGSOP
Procedure: All employees in the restaurant should wash hands:
1.Wash hands (including under the fingernails) and forearms
vigorously and thoroughly with soap and warm water (water
temperature should be at least 100ºF-37,8 C) for a period of 20
seconds.
2.Wash hands using soap from a soap dispenser. at least 10
seconds.
3.Use a sanitary nail brush to remove dirt from under fingernails.
4.Wash between fingers thoroughly.
5.Use only hand sinks designated for that purpose. Do not wash
hands in sinks in the production area.
6.Dry hands with single use towels or a mechanical hot dryer.
7.Turn offfaucets using a paper towel in order to prevent
recontamination of clean hands if foot pedals are not available
OF HAND
WASHINGSOP
The restaurant manager will:
1. Monitor all employees to ensure that they are
following proper procedures.
2. Ensure adequate supplies are available for
proper handwashing.
3. Follow up as necessary
JOB
DESCRIP-
TION
STANDARD
OPERATING
PROCEDURE
NEXT :
JOB
QUALIFICATION/SPECIFICATION
Job Specification is a statement about the
abilities, skills, knowledge and attitudes
required in order to work effectively and
efficiently. (It’s also depend on the job
requirement)
10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification
`

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10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification

  • 1. MANAJEMEN PEMELIHARAAN SARANA DAN PRASARANA Job Desc, SOP & Job Specification Dalam Konteks MPSPR Cont’d Irwan Haribudiman, S.Par., M.Sc. Prodi Manajemen Resort & Leisure Universitas Pendidikan Indonesia
  • 2. Yesterday Already Explained A Little bit about Job Desc, SOP, & Job Spec/Qualification Any Questions?
  • 7. I make this simpler, because this is not about human resources
  • 8. job description standard operating procedure job specification/qualification
  • 9. JOB DESCRIPTION • A job description is a list that a person might use for general tasks, or functions, and responsibilities of a position (jobholder/incumbent). For Example: 1. Mengkoordinir bidang kerja seluruh staf housekeeping. 2. Membuat perencanaan dalam bidang yang menyangkut housekeeping, yaitu: General cleaning, Decoration, dan Perubahan atau penggantian susunan ruang dan lain-lain. 3. Mengadakan evaluasi hasil kerja 4. mencari metode-metode baru mengenai sistem kerja maupun alat- alat yang lebih efisien untuk mendapatkan hasil kerja yang maksimal. Housekeeping Manager
  • 10. TO MAKE JOB DESCRIPTION HARUS ADA KEJELASAN HAK & TANGGUNG JAWAB DARI MASING- MASING JABATAN MAKSUD & TUJUAN Visi, misi, sasaran, program
  • 13. STANDARD OPERATING PROCEDURE Standard operating procedures (SOP) are a detailed explanation of how a policy is to be implemented. The details in an SOP standardize the process and provide step-by-step how- to instructions that enable anyone within your operation to perform the task in a consistent manner.
  • 14. OPERATIN G PROCEDU RE  Serve as frameworkfororganizational policy–provide direction and structure  Written documentation of best practice  Tells what, how, when, why, and who  Provide foundation for: - Job descriptions, - Employee training - Corrective action and discipline, and - Performance review OF
  • 15. OF HAND WASHINGSOP Policy: All food production and service personnel will follow proper handwashing practices to ensure the safety of food served to customers.
  • 16. OF HAND WASHINGSOP Procedure: All employees in the restaurant should wash hands: 1.Wash hands (including under the fingernails) and forearms vigorously and thoroughly with soap and warm water (water temperature should be at least 100ºF-37,8 C) for a period of 20 seconds. 2.Wash hands using soap from a soap dispenser. at least 10 seconds. 3.Use a sanitary nail brush to remove dirt from under fingernails. 4.Wash between fingers thoroughly. 5.Use only hand sinks designated for that purpose. Do not wash hands in sinks in the production area. 6.Dry hands with single use towels or a mechanical hot dryer. 7.Turn offfaucets using a paper towel in order to prevent recontamination of clean hands if foot pedals are not available
  • 17. OF HAND WASHINGSOP The restaurant manager will: 1. Monitor all employees to ensure that they are following proper procedures. 2. Ensure adequate supplies are available for proper handwashing. 3. Follow up as necessary
  • 20. JOB QUALIFICATION/SPECIFICATION Job Specification is a statement about the abilities, skills, knowledge and attitudes required in order to work effectively and efficiently. (It’s also depend on the job requirement)
  • 22. `