160331HomstadResume
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Wendy Homstad has over 15 years of experience in administrative, customer service, and healthcare roles. She has strong skills in training, communication, Microsoft Office, and databases. Her work history includes positions as a corporate trainer, pharmacy technician, administrative assistant, and interim. She has a background in healthcare, state government, and the non-profit sector. Wendy holds certificates in grant writing and fundraising and is a certified pharmacy technician in Texas.
160331HomstadResume
- 1. 4007 Timber Falls Ct Houston, TX 77082 Phone: 720-382-4876 E-mail: [email protected] WendyHomstad 1 of 2 Summary of Skills • Ability to train large groups in person or over tele-meeting • Excellent written and verbal communication skills • Strong proofreading and editing skills with a focus on technical writing • Strict attention to detail • Advanced skills in Microsoft Office • Strong Customer Service skills • Working knowledge of commercial databases including the AS400 system, Raiser’s Edge, EPIC Health Connect, and MedHOK. Work Experience Corporate Trainer, Subject Matter Expert Team Lead Caremark Certified Trainer Government Healthcare Solutions Xerox State Healthcare, LLC Houston, TX 77074, 09/14-Current • Train new hire employees • Supervise the Subject Matter Expert (SME) team • Quality assurance for seasoned employees • Create and maintain training materials, procedures, and work instructions Pharmacy Technician, Quality Control / Subject Matter Expert Government Healthcare Solutions Xerox State Healthcare, LLC Houston, TX 77074, 11/13-09/14 • Provide Quality Control and assistance to pharmacy technicians • Prescription coverage determinations for Medicare Part D Administrative Assistant II State of Colorado Department of Revenue, Motor Vehicle Title Services Unit Lakewood, CO 80214, 08/12-06/13 • Audit new car title and registration applications from the county offices • Interpret state statutes for the purpose of auditing and providing clarification to the county offices • Create and maintain internal procedures and training manuals • Ability to follow policies and procedures and the Colorado State statutes Long-Term Care Pharmacy Technician Colorado State Veterans Nursing Home Aurora, CO 80045, 03/12-08/12 • Deliver medications to nursing staff and residential wings • Maintenance and inventory of nursing home emergency kits • Maintain and upkeep of nursing stations and store rooms in each residential wing • Non-medical assistance to residents of facility Interviewer AMC/University of Colorado Anschutz Medical Campus Aurora, CO 80045, 06/11-10/11; 06/12-07/12 • Computer assisted phone interviews
- 2. 4007 Timber Falls Ct Houston, TX 77082 Phone: 720-382-4876 E-mail: [email protected] WendyHomstad 2 of 2 Work Experience Continued Pharmacy Technician Kaiser Permanente Mail Order Pharmacy Aurora, CO 80011, 11/06-10/10 • Directly involved in orientation and training of new staff • Create and implement training procedures, materials, and forms • Administrative support to the Chief Pharmacist and Assistant Managers • Head of department Social Committee and member of the Employee Appreciation Committee • Maintain a high level of customer service to patients • Verification of patient coverage and insurance plans Executive Assistant/Support Staff Office Perspectives Staffing Agency, Placement with the Girl Scouts Mile-Hi Council Denver, CO 80202, 1/06-5/06 • Administrative support to the Vice President of Community Development • Review contracts • Assistance with fundraising tasks, meetings, and correspondents • Raiser’s Edge database maintenance and reporting • General office duties Administrative Clerk Swanson Services Corporation Denver, Colorado 80203, 9/05-1/06 • Provided Administrative support to the Manager of Human Resources, Accounting Comptroller, and Payroll Specialist • Process Accounts Receivable • General Office Duties Administrative Assistant I/Research Assistant National Jewish Medical Research Center, Research/Development Services Denver, Colorado 80206, 2/02-9/05 • Administrative support to the manager of Research/Development Services • Administrative support to the Regional Director of Major Gifts • Maintenance and scrubbing of the AS400 Fundraising System database • Create and maintain files and filing system • Utilizing Microsoft Office • Assist the Director of Development and the Vice President of Development Education and Certificates Ashford University Online Front Range Community College, 3645 West 112th. Westminster, Colorado Community College of Denver, 1111 W Colfax Avenue, Denver, Colorado Certificates obtained through Community College of Denver: “Grant Writing for Non-Profits” and “Fundraising Essentials” Certified Pharmacy Technician Registered in the State of Texas