2 speed it powered by microsoft azure
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In this session we will look at 2 speed it and how it can be empowered by effectively using the cloud and microsoft azure technologies
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2 speed it powered by microsoft azure
- 1. 2 Speed IT Powered by Microsoft Azure TheAzureCoach.com
- 2. Michael Stephenson About • Azure and Integration Architect • Community Activities • Microsoft MVP for 7+ years • Pluralsight Author • Azure Insider/Advisor • Integration Monday • Worked on 30+ projects that have leveraged Azure Contact • Personal Blog: http://microsoftintegration.guru • Twitter: @michael_Stephen • Linked In: http://www.linkedin.com/in/michaelst ephensonuk1
- 4. Today Agenda • 2 Speed IT • Example Projects • Thoughts Outcomes • Make you re-think about some Azure • Show some cool demo’s • Take home some ideas to inspire the kids
- 5. IT’s Customer Satisfaction Perception • 15% of business users completely satisfied with IT department • 33% of business users think IT is important to business innovation • 60% of business users think IT department is integral to the business Effect • Stealth IT • IT perceived to be holding the business in the past • Business doesn’t value IT (Perception) Source: Information Week IT Perception Survey
- 6. “By 2017, 75% of organisations will have a 2 speed IT capability”
- 7. The 2 Modes of IT Marathon Runner – Mode 1 • Mission Critical Systems • Conventional Approaches • Stability • Reliability • Low Risk • Slow & Safe Sprinter – Mode 2 • Take Risks / Safe Enough • Agility & embrace change • Remove bureaucracy • Deliver Value Fast • Fail Fast • Aggressive customer focus
- 8. Types of Systems Systems of Record • Mission Critical Systems • Conventional Approaches • Stability • Reliability • Low Risk • Slow & Safe Systems of Engagement • Take Risks / Safe Enough • Agility & embrace change • Remove bureaucracy • Deliver Value Fast • Fail Fast • Aggressive customer focus
- 9. Combining System Type & IT Mode System of Record System of Engagement Mode 1 – Traditional CRM System ERP System HR System Mode 2 – Agile Customer Portal Staff Portal B2B API
- 10. Cloud Relationship to 2 Speed IT Mode 1 – Traditional Mode 2 - Agile IT Leadership IT Operations Enterprise Architect Drivers • Cost Reduction • Risk Mitigation • Keep the operation running • Protect the assets • Protect the customer • Developer Productivity • Deliver Business Change • Keep the customer happy • Innovate • Beat competitors • Take risks Cloud Opportunities • Move commodity servers off site • Turn off when not in use • Off Premise Test environments • Cloud Disaster Recovery • Quick & Cheap IT Provisioning • Delivery Empowerment • Delete resources if project fails • Reduce operations requirements
- 11. Super Charging Mode 2 IT
- 12. Mode 2 Architects “As an architect, the cloud offers me new ways to solve problems and opportunities to excite the business and super charge my mode 2 IT teams”
- 13. Example 1 - Seasonal Load
- 14. The Challenge Business Context • Key seasonal business event • Expected 10k users all want something at the same time • Normal load is small • Key load spike expected to last less than 2 hours • Increased load for approx. 1 day • User only needs to do 1 small simple activity Traditional Approach • Scale SharePoint from 2 – 6 servers = $20,000 approx. • 4 x New On-Prem VM Servers = $4,000 • Extras • Server build costs • Testing costs • Total • $40,000 • 10 days
- 15. Architecture SharePoint would retrieve PDF’s from Line of Business App
- 16. What we did If the user load gets beyond a Threshold, load balancer would route traffic out to Azure PDF’s pre-loaded to Azure storage The night before User can redirect back to SharePoint, but during burst 95% of traffic stays in cloud
- 17. Outcome Azure Features Used • VS Online Load Testing • Application Insights Monitoring • Azure Web App • 3 instances • Large • Scheduled auto-scale • Azure Blob Storage • VS Online Automated Build & Deploy Info • Key Points • Challenging the way we typically solve problems opened a new opportunity • Duration • Solution built in 2 days • Solution performance tested a number of times over 4 days (up to 12k users) • Solution deleted after a week • Costs • Cloud cost approx. < $100
- 18. Example 2 – Staff HR Self Service
- 19. The Challenge Business Context • Current State • SAP is the system of record for Staff • Staff do not use SAP the HR system directly, only HR • SAP changes are difficult and expensive • SAP is complex to train users • Desired Outcome • Create a Staff Portal system of engagement • Portal should be within SharePoint based intranet Technical Challenge • If we host services in the cloud to increase our agility can we use hybrid integration to connect to services on premise?
- 20. Hybrid Integration Proof of Concept Microservices Router Service Bus Relay API Microservices
- 21. Relay powered Hybrid SAP Integration SharePoint Provider Hosted App In Azure Web App Microservices Router Service Bus Relay API SAP Microservices Other Microservices Linq To SAP
- 22. Outcome Azure Features Used • Application Insights Monitoring • Azure Web App • Azure Service Bus Relay • VS Online Automated Build & Deploy Info • Key Points • Light weight API based integration • Duration • End to end features developed in hours/days • Project focusing on features not plumbing • Architecture from POC suitable for production and used by real project • Costs • Cloud cost approx. $20 per month (dev, test & prod)
- 23. Example 3 - Organisational Telemetry
- 24. The Challenge Business Context • Find a free PC • We have 3 locations and 20+ buildings • In these buildings are 5000+ computers • How can a student know where is best to go to get a PC to use • Drivers • Positive Student Experience Business Context 2 • How utilised are our Rooms • We have hundreds of rooms • How do we know how utilised they are • How do we track how energy efficient they are • Drivers • Reduce Costs
- 25. Proof of Concept The building has a sensor which detects When you enter the building Stream Analytics processes Event Hub Data into Power BI User views dashboards of useful Information via Power BI Power BI Stream Analytics Event Hub
- 26. Proof of Concept Agent on PC pushes PC usage And application telemetry to cloud Sensor/Reader telemetry sent to cloud Stream Analytics processes Event Hub Data into Power BI User views dashboards of useful Information via Power BI Power BI Stream Analytics Event Hub
- 27. Demo
- 28. Outcome Azure Features Used • Azure Service Bus Event Hubs • Azure Stream Analytics • Power BI Info • Key Points • Cloud back end would support high scale production usage “as is” • POC is something the sprinters could easily take forwards • Duration • Demo created in < 3 hours • Costs • Cloud Approx. < $40 per month
- 29. Example 4 – Simulating Business Processes
- 30. The Challenge Business Context • We have an existing business process which is reliable and has been around for ages • We need to feedback status to customers quicker or risk losing them to competitors • We are not 100% sure the business idea will work but we want to try it Desired Outcome • Minimize risk to existing process • Avoid extensive re-testing or existing processes (potentially expensive) • Win or fail fast • Use Reference Architecture to evaluate the impact of the project
- 31. Enrolment Process BizTalk orchestrates across line of business Systems to process enrolment Line of Business Systems Student can enrol for a course via multiple channels API in Azure Service Bus Messaging API solution has exposed existing process To new channels
- 32. Demo
- 33. Notifications BizTalk Server Line of Business Systems Student gets an alert in near-realtime when their Enrolment is approved API in Azure Service Bus Messaging SQL Twilio Connector SQL Connector Logic App
- 34. Demo
- 35. Outcome Azure Features Used • New Channels • Azure Service Bus Messaging • Azure Web Apps • Application Insights • Notifications • Azure Logic Apps • Azure API App Connectors • SQL • Twilio Info • Key Points • Notification feature had no impact to existing process • Notification feature very low cost • Alert drives student to re-engage with us • Reference Architecture • Used to evaluate solution options • Used to simulate and demo to business • Costs • Reference Architecture Approx. < $100 per month • Notification Feature = $0 • No additional cost uses existing App Service
- 36. Thoughts
- 37. Hold on you cant start the next race yet….. Challenges of 2 Speed IT • At some point the Marathon Runners need to look after the thing the sprinters built • Sprinters become too externally customer focused and lose sight of IT Strategy or IT Operations • Sprinters make significant stealth architecture changes • Can the organisation really afford 2 IT departments? We need to be able to do sprint projects within an organisational journey
- 38. Disconnected 2 Speed IT ????? Its ok we will use DevOps and it will all be fine
- 39. Embracing the Cloud I have a platform with loads of features to help me build awesome Apps I’m comfortable we can govern solutions because Azure is core to our architecture Many of our solutions use Azure so I have lots of reusable troubleshooting skills Managing Azure is Business as Usual We get great visibility of our actual costs and have enterprise agreements
- 40. Questions