2+ipt+configuring cisco-cme

Configuring Cisco CallManager
Express (CME)

Cisco Networking Academy Program

IP Telephony © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public 1

Overview of Cisco CME


What is Cisco CallManager Express?

Cisco CME

Trunks
PSTN

WAN

• Call processing for small to medium sized
deployments
• VoIP integrated solution
• Up to 120 IP phones
• IOS based solution

What is Cisco CallManager Express?
(Cont.)

• Select IOS based platform
• Multiservice access routers

2600XM

3700 1700


How Does Cisco CallManager Express
Work?

Connection(s) to PSTN
• Analog
• Digital

PSTN


How Does Cisco CallManager
Express/Cisco Unity Express Work? (Cont.)

PSTN H.323 between Cisco
CME systems

H.323

H.323 WAN
WAN
H.323 SIP
PSTN Gateway
and IP to IP
Gateway
functionality
PSTN
PSTN


Differences between Traditional
Telephony and VoIP


Basic Components of a Telephony
Network


Central Office Switches


What Is a PBX?


Basic Call Setup


Digitizing Analog Signals

1. Sample the analog signal regularly
2. Quantize the sample
3. Encode the value into a binary expression
4. Compress the samples to reduce bandwidth
(multiplexing), optional step


Nyquist Theorem


Quantization


Example: ITU

• ITU standards:
G.711 rate: 64 kbps = (2 x 4 kHz) x 8 bits/sample


Example: Source Compression

• High-quality voice at low bit rates, processor
intensive
• G.728: LDCELP—16 kbps
• G.729: CS-ACELP—8 kbps
G.729A variant—8 kbps, less processor intensive, allows
more voice channels encoded per DSP
Annex-B variant –VAD and CNG


Real-Time Transport Protocol

• Provides end-to-end network functions and delivery
services for delay-sensitive, real-time data, such as
voice and video
• Works with queuing to prioritize voice traffic over
other traffic
• Services include:
Payload type identification
Sequence numbering
Timestamping
Delivery monitoring


RTP Header Compression

• RTP header compression saves bandwidth by
compressing packet headers across WAN links


When to Use RTP Header Compression

• Narrowband links
• Slow links (less than 2 Mbps)
• Need to conserve bandwidth on a WAN interface

Challenges and Solutions in VoIP


Reliability and Availability

• Traditional telephony networks claim 99.999%
uptime
• Data networks must consider reliability and
availability requirements when incorporating voice
• Methods to improve reliability and availability
include:
Redundant hardware
Redundant links
UPS
Proactive network management


Bandwidth Implications of Codec


Data Link Overhead

• Ethernet: 18 bytes overhead
• MLP: 6 bytes overhead
• Frame Relay: 6 bytes overhead


Cisco CME Features and Functionality


Supported Protocols and Integration
Options (Cont.)

FAX ATA

V

H.323
ATA Skinny

Analog
V

Skinny

Analog Phones


Options

Skinny Client Control Protocol (SCCP)
• Cisco proprietary
• Call Control protocol
• Lightweight protocol
• Low memory requirements
• Low complexity
• Low CPU requirements


Options (Cont.)

H.323 Protocol
• Supports Voice, Video, and Data
• Industry Standard
• Complex protocol
• Higher complexity than Skinny protocol
• CAC functionality is part of the protocol
• Authentication is part of the protocol


Options (Cont.)
CallManager
H.323 Connections Cluster

Vmail

PSTN
CME
H.323
H.323
H.323
WAN

V H.323 CME

Recommended

Options (Cont.)

Cisco CME can register to a H.323 gatekeeper thereby
ensuring the WAN is not oversubscribed

H.323

WAN

Register Register

1000 2000
2095551000 3095552000
Gatekeeper
Register Extension number Register Extension number
and/or E.164 number and/or E.164 number


Options (Cont.)

SIP Protocol
• Emerging standard
• Vendor specific in most cases
• Higher complexity than Skinny protocol
• Authentication is part of the protocol
• Based on other well known protocols


Options (Cont.)
CallManager
SIP Connections Cluster

Vmail

PSTN
CME
H.323
SIP
SIP
WAN

V SIP CME

H.323 is recommended today

Cisco CME Network Parameters


Auxiliary VLANs

• Prevent unnecessary IP address renumbering
• Simplifies Quality of Service (QoS) configurations
• Separates Voice and Data traffic
• Requires two Virtual Local Area Networks (VLANs)
one for Data and one for Voice
• Requires only one drop down Ethernet for the
CallManager Express IP phone and the PC plugged
into the phone


Auxiliary VLANs (Cont.)
IP Addressing Deployment Options
IP Phone + PC on same IP Phone + PC on same switch
switch ports Recommended ports

171.68.249.100 171.68.249.100

171.68.249.101 10.1.1.1

Public IP addresses IP Phone uses private Network

IP Phone + PC on separate switch ports IP Phone + PC on separate switch ports
171.68.249.101 171.68.249.100 10.1.1.1 171.68.249.100

Public IP addresses IP Phone uses private network


Configuring Auxiliary VLANs

• An access port able to handle 2 VLANs
• Native VLAN (PVID) and Auxiliary VLAN (VVID)
• Hardware set to dot1q trunk

Tagged 802.1q (Voice VLAN)

Untagged 802.3 (Native VLAN)


Configuring Auxiliary VLANs - Switching
Review

• Address learning
• Forward/filter decision
• Loop avoidance

Configuring Auxiliary VLANs (Cont.)

Example 3550 switch or EtherSwitch Network Module
Console(config)#interface FastEthernet0/1
Console(config-if)#switchport trunk encapsulation dot1q
Console(config-if)#switchport trunk native vlan 1
Console)config-if)#switchport access vlan 12
Console(config-if)#switchport mode trunk
Console(config-if)#switchport voice vlan 112
Console(config-if)#spanning-tree portfast

• 802.1q trunking is enabled on the port
• The access VLAN is used for the PC plugged into the IP
phone
• The voice VLAN is used for voice and signaling that originates
and terminates on the IP phone
• Spanning tree portfast enables the port to initialize quickly


Configuring Auxiliary VLANs (Cont.)
Switch# show interface fa0/17 switchport

Name: Fa0/17
Switchport: Enabled
Administrative mode: trunk
Operational Mode: trunk
Administrative Trunking Encapsulation: dot1q
Operational Trunking Encapsulation: dot1q

Negotiation of Trunking: Disabled
Access Mode VLAN: 0 ((Inactive))
Trunking Native Mode VLAN: 12 (VLAN0012)
Trunking VLANs Enabled: ALL
Trunking VLANs Active: 1-3,5,10,12
Pruning VLANs Enabled: 2-1001

Priority for untagged frames: 0
Override vlan tag priority: FALSE
Voice VLAN: 112
Appliance trust: none


Configuring Auxiliary VLANs - Router
Configuration

802.1q trunk

Trunk on a router
interface fastethernet 1/0.1
encapsulation dot1q 10
ip address 10.10.0.1 255.255.255.0
VLAN 10
interface fastethernet 1/0.2
encapsulation dot1q 20
ip address 10.20.0.1 255.255.255.0
VLAN 20 ...


DHCP Service Setup

Dynamic Host Configuration Protocol
• Assigns an IP addresses and subnet masks for one
or more subnets
• Optionally can assign a default gateway
• Optionally can assign DNS servers
• Optionally can assign other commonly used
servers
• The DHCP scope can be customized to assign a
TFTP server to IP phones
• Best practice is to configure a DHCP scope for the
IP phones


DHCP Service Setup (Cont.)

DHCP Service Options
• Single DHCP IP Address Pool
• Separate DHCP IP Address Pool for Each Cisco IP
Phone
• DHCP Relay Server


DHCP Service Setup (Cont.): Phone Bootup

On the Cisco CME router a DHCP
The IP phone powers on Scope can be configured. The
scope should define the following:
The phone performs a • Range of available IP addresses
Power on Self Test (POST)
• The subnet mask
The phone boots up • A default gateway

Through CDP the IP phone learns • The address of the TFTP server
what the auxiliary VLAN is • DNS server(s)

The phone initializes the IP stack

Continued next slide…


DHCP Service Setup (Cont.): Phone Bootup
(Cont.)

IP phone send DHCP Discover
broadcast requesting an IP address

DHCP server selects a free IP
address from the pool and sends
along with the other scope
parameters as a DHCP Offer

The IP phone initializes applies the
IP configuration to the IP stack

The IP phone requests it
configuration file from
the TFTP server



CMERouter(config)#
ip dhcp excluded-address start-IP end-IP

• Sets a range of addresses to be excluded from the
configured scopes
CMERouter(config)#
ip dhcp pool pool-name

• Creates and enters a the DHCP scope mode
CMERouter(dhcp-config)#
network subnet subnet-mask

• Defines the range of addresses that will be used to
assign to DHCP clients



option option-number ip IP-address

• Defines a custom option and its value

default-router IP-address

• Sets the default gateway that will handed out to the
DCHP clients
dns-server primary-IP [secondary IP]

• Sets the DNS server(s) that will assigned to the DHCP
clients



Configuring DHCP on an IOS router
CMERouter(config)#ip dhcp exluded-address 10.90.0.1 10.90.0.10
CMERouter(config)#ip dhcp pool mypool
CMERouter(dhcp-config)#network 10.90.0.0 255.255.255.0
CMERouter(dhcp-config)#option 150 ip 10.90.0.1
CMERouter(dhcp-config)#default-router 10.90.0.1
CMERouter(dhcp-config)#dns-server 10.100.0.1 10.100.0.2
CMERouter(dhcp-config)#exit

• Option 150 sets the TFTP server on the IP phone
• The TFTP server contains the configuration files
and firmware for the IP phone


IP Phone Registration


Files

Files critical to the IP phone
• Firmware
SEP

• SEPAAAABBBBCCCC.cnf.xml XML

• XmlDefault.cnf.xml TFTP Server
• SCCP-dictionary.xml
• Phonemodel-dictionary.xml
• Phonemodel-tones.xml


Files (Cont.): Firmware
CMERouter1#show flash
7905 -#- --length-- -----date/time------ path
1 399514 Mar 1 2002 12:56:28 P00305000301.sbn
Firmware 2 22649180 Mar 1 2002 12:38:00 c3725-ipvoice-mz.123-7.T.bin
3 321939 Mar 1 2002 12:55:58 CP7902010200SCCP031023A.sbin
4 317171 Mar 1 2002 12:56:06 CP7905010200SCCP031023A.sbin
7940 5 317968 Mar 1 2002 12:56:10 CP7912010200SCCP031023A.sbin
6 700651 Mar 1 2002 12:56:18 CiscoIOSTSP.zip
Firmware 7 369950 Mar 1 2002 12:56:22 P00303020214.bin
8 333822 Mar 1 2002 12:56:30 P00403020214.bin
9 47904 Mar 1 2002 12:56:54 S00103020002.bin
7960 10 301298 Mar 1 2002 12:56:56 ata18x-v2-16-ms-030327b.zup
11 496521 Mar 1 2002 12:57:22 music-on-hold.au
Firmware 12 1908762 Mar 1 2002 12:56:54 P00503010100.bin
13 21 Mar 1 2002 12:56:18 OS7920.txt
14 839984 Mar 1 2002 12:57:18 cmterm_7920.3.3-01-06.bin
…
…
33 307067 Mar 1 2002 12:56:02 CP79050101SCCP030530B31.zup
34 710144 Mar 1 2002 12:57:06 cme-gui-3.1.1.tar

• Firmware is installed in flash RAM with the Cisco CME
software or individually as needed
• Served up by the TFTP server on the Cisco CME router
• The command tftp-server flash:firmware-file-name

Download and Registration
Power over Ethernet

Step 1 - Switch sends a Fast Link Pulse (FLP)
FLP

Step 2 - The phone returns the FLP to the
switch due to a completed circuit
FLP

Step 3 - Power is applied

Step 4 - Link is detected on
switchport

Step 5 - The IP phone boots up

Step 6 - The amount of power really needed is passed
through CDP from the IP phone to the switch

CDP
Power needed


Download and Registration (Cont.)
DHCP
DHCP Server
or
DHCP Relay
Step 7 - CDP is used to
send the auxiliary VLAN
information from the
switch to the IP phone
CDP
Voice VLAN

Step 8 - The IP phone initializes the
IP stack and sends a DHCPDiscover
broadcast message
DHCPDiscover
Broadcast

Step 9 - The DHCP server hears the
DHCPDiscover message and
selects an IP address from the
scope and sends a DHCPOffer
DHCPOffer
IP address, Subnet Mask, Default
Gateway, and TFTP server (option 150)


Existing IP Phone
MAC 000F.2470.AA32
Cisco CME is
the TFTP
Server
Step 10 - Phone applies
addressing information
obtained through DHCP to
the IP stack

Step 11 - Using the address of the TFTP server learned from the option 150
in the DHCPOffer the phone looks for and downloads the file named
SEPAAAABBBBCCCC.cnf.xml (where AAAABBBBCCCC is the MAC
address), if the file is found the phone will register

SEP TFTP request for the SEP000F2470AA32.cnf.xml file

XML
SEP000F2470AA32.cnf.xml file

If no SEP XML file is found go to Step 14

Unknown IP Address

MAC 000F.2470.AA32
Cisco CME is
the TFTP
Server

Step 12 - If the firmware version currently on the phone is different
than the version specified in the SEPAAAABBBBCCCC.cnf.xml file
then the firmware is downloaded from the TFTP server

7960
Firmware TFTP request for firmware if needed

Firmware file

Step 13 - IP phone will reboot if the
firmware was updated


Initial Phone Setup


Phones Setup in Cisco CallManager
Express System
Three ways to setup phones:
• Manual
Numerous commands from the CLI
Requires knowledge of Cisco CME commands
Phones entered manually
• Partially automated
Numerous commands from the CLI
Requires knowledge of Cisco CME commands
Simplifies deployment of many IP phones
• Automated
Few commands needed from the CLI
Requires little knowledge of Cisco CME commands
Simplifies deployments


Automated Setup: Overview

Automated Setup
• Simple to configure
• Question and answer interface
• Good for inexperienced administrators
• Created IOS commands in the background
• Deployment and configuration are automated
• Must be no existing telephony service configuration


Automated Setup (Cont.)

• Configure NTP prior to CMERouter1(config)#telephony-service setup
running the setup utility --- Cisco IOS Telephony Services Setup ---
Do you want to setup DHCP service for your IP Phones? [yes/no]: y
• Load the firmware files Configuring DHCP Pool for Cisco IOS Telephony Services :
into flash RAM prior to IP network for telephony-service DHCP Pool:10.90.0.0
running the setup utility Subnet mask for DHCP network :255.255.255.0
TFTP Server IP address (Option 150) :10.90.0.1
• Enter the automated Default Router for DHCP Pool :10.90.0.1
setup mode by entering Do you want to start telephony-service setup? [yes/no]: y
the command Configuring Cisco IOS Telephony Services :
“telephony-service Enter the IP source address for Cisco IOS Telephony Services :10.90.0.1
setup” Enter the Skinny Port for Cisco IOS Telephony Services : [2000]:2000
How many IP phones do you want to configure : [0]: 10
• A question and answer Do you want dual-line extensions assigned to phones? [yes/no]: y
session will start asking What Language do you want on IP phones :
for basic parameters 0 English 6 Dutch
1 French 7 Norwegian
• CTRL + c keystroke can 2 German 8 Portuguese
be used at any time to 3 Russian 9 Danish
4 Spanish 10 Swedish
break out of the setup 5 Italian
mode [0]: 0
• No changes are
committed until the end


Automated Setup (Cont.)
Which Call Progress tone set do you want on IP phones :
• When configuration 0 United States
1 France
is committed the 2 Germany
settings show up in 3 Russia
4 Spain
the running-config 5 Italy
6 Netherlands
7 Norway
8 Portugal
9 UK
10 Denmark
11 Switzerland
12 Sweden
13 Austria
14 Canada
[0]: 0
What is the first extension number you want to configure : [0]: 9000
Do you have Direct-Inward-Dial service for all your phones? [yes/no]: y
Enter the full E.164 number for the first phone :2095559000
Do you want to forward calls to a voice message service? [yes/no]: y
Enter extension or pilot number of the voice message service:9999
Call forward No Answer Timeout : [18]: 10
Do you wish to change any of the above information? [yes/no]: n
---- Setup completed config ---


Automated Setup (Cont.): Results
ip dhcp pool ITS

DHCP pool created network 10.90.0.0 255.255.255.0
default-router 10.90.0.1
Firmware available option 150 ip 10.90.0.1
to TFTP server tftp-server flash:P00303020214.bin

Flash is searched tftp-server flash:P00403020214.bin
and if firmware is telephony-service
found it will be
load 7910 P00403020214
loaded
load 7960-7940 P00303020214
Creates SEP XML create cnf-files
files at boot up and
load to RAM max-ephones 10
max-dn 10
Telephony-service ip source-address 10.10.0.1 port 2000
configuration
results voicemail 9999
auto assign 1 to 10
DID configuration dialplan-pattern 1 2095559... extension-length 4 extension-
pattern 1...
Firmware is
moh music-on-hold.au
searched and if
MoH is found this ephone-dn 1 dual-line
entry is made number 401
The selected call-forward busy 9999
number of ephone- call-forward noans 9999 timeout 10
dns are configured


Manual Setup: Overview

• All commands can be entered from the CLI
• Good for experienced administrators
• Leverages IOS knowledge
• Full functionality through IOS commands
• Deployment of IP phones can be batched or
scripted through a text file


Manual Setup (Cont.): Commands Overview
Commands needed to configure a basic
telephony service
• tftp-server flash:filename
• telephony-service
• max-ephones max-ephones
• max-dn max-directory-numbers
• load phone-type firmware-file
• ip source-address ip-address [port port]
• create cnf-files
• keepalive seconds
• dialplan-pattern tag pattern extension-length length
extension-pattern pattern

Manual Setup (Cont.): tftp-server Command

CMERouter(config)#
tftp-server flash:filename

• Allows a file in flash to be downloadable with TFTP
7940/60
Firmware
7920
Available through TFTP
Firmware
7910
Firmware

tftp-server flash:P00303020214.bin
tftp-server flash:cmterm_7920.3.3-01-06.bin


Manual Setup (Cont.): Telephony Service
Commands

CMERouter(config)#
telephony-service

• Enters telephony service mode

CMERouter(config-telephony-service)#
max-ephone maximum-ephones

• Sets the maximum number of ephones that may be
defined in the system (default is 0)
max-dn maximum-directory-numbers

• Sets the maximum number of ephone-dn that may be
defined in the system (default is 0)

Manual Setup (Cont.): Firmware
Association

load model firmware-file

• Associates a firmware file with the model of IP phone

7940/60 7940/7960
telephony-service Firmware
load 7960-7940 P00303020214
load 7920 cmterm_7920.3.3-01-06.bin
load 7910 P00403020214
7920
7920
Firmware

Filenames are case-sensitive 7910
Firmware 7910


Manual Setup (Cont.): Source IP and Port

ip source-address ip-address [port port]

• Identifies the address and port through which IP
phones communicate with Cisco CME

Default

XML

10.90.0.1

telephony-service
ip source-address 10.90.0.1 port 2000


Manual Setup (Cont.): Create XML Files

create cnf-files

• Builds the specific XML files necessary for the IP
phones

SEP SEP000F2473AB14.cnf.xml

XML

000F.2473.AB14
10.90.0.1

telephony-service
create cnf-files


Manual Setup (Cont.): Keepalive

keepalive seconds

• Sets the length of the time interval between keepalive
message from the IP phones to Cisco CME

telephony-service
keepalive 10
Keepalive

Keepalive

• Default is 30 seconds, range is 10 – 65535 seconds
• If 3 keepalives are missed in a row, the device will
have to register again

Manual Setup (Cont.): DID Configuration
Commands

dialplan-pattern tag pattern extension-length length
extension-pattern pattern [no-reg]
• Sets a dial plan pattern which can expand extension
numbers to E.164 numbers that can be used for DIDs
DN 1000

ISDN PRI
PSTN … DN 10XX
DIDs assigned
2015559000
DN 1099
thru
2015559099

telephony-service
dialplay-pattern 1 20155590.. extension-length 4 extension pattern 10..


Manual Setup (Cont.): Example

Manual Setup of the Cisco CME
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
create cnf-files
max-ephones 10
max-dn 10
dialplan-pattern 1 2095559... extension-length 4 extension-pattern 1...
ephone-dn 1 dual-line

Manually number 401

configured call-forward busy 1999
call-forward noans 1999 timeout 10
see module
ephone 1
3 lesson 3
mac-address 000F.2745.2AD8
button 1:1


Setup Troubleshooting: Verify IP
Addressing

Verify the IP addressing on the IP phone
• Use the Settings button and select “Network
Configuration”
• Verify IP and subnet mask are correct
• Verify the TFTP server is the Cisco CME router
• Verify the default gateway is correct


Setup Tips (Cont.): Verify the Correct Files
in Flash

Show flash
CMERouter#show flash
-#- --length-- -----date/time------ path
1 399514 Mar 1 2002 12:56:28 P00305000301.sbn
2 22649180 Mar 1 2002 12:38:00 c3725-ipvoice-mz.123-7.T.bin
3 321939 Mar 1 2002 12:55:58 CP7902010200SCCP031023A.sbin
4 317171 Mar 1 2002 12:56:06 CP7905010200SCCP031023A.sbin
5 317968 Mar 1 2002 12:56:10 CP7912010200SCCP031023A.sbin
6 369950 Mar 1 2002 12:56:22 P00303020214.bin
7 333822 Mar 1 2002 12:56:30 P00403020214.bin
8 47904 Mar 1 2002 12:56:54 S00103020002.bin
9 301298 Mar 1 2002 12:56:56 ata18x-v2-16-ms-030327b.zup
10 496521 Mar 1 2002 12:57:22 music-on-hold.au
11 1908762 Mar 1 2002 12:56:54 P00503010100.bin
12 21 Mar 1 2002 12:56:18 OS7920.txt
13 839984 Mar 1 2002 12:57:18 cmterm_7920.3.3-01-06.bin
14 307067 Mar 1 2002 12:56:02 CP79050101SCCP030530B31.zup
...


Optional Parameters: Locale Parameters

Allow changes to:
• Language of phone display Danish Italian

• Locale for call progress Spanish
tones and cadences
Dutch Norwegian

Swedish

French Portuguese

English

German Russian
Federation


Optional Parameters: Locale Parameters

user-locale language-code

• Specifies the language for display on an IP phone

network-locale language-code

• Specifies the set of call progress tones and cadence
on the IP phone


Optional Parameters: Date and Time

date-format {mm-dd-yy | dd-mm-yy | yy-dd-mm | yy-mm-dd}

• Sets the date format for IP phone displays

time-format {12 | 24}

• Specifies the set of call progress tones and cadence
on the IP phone


Rebooting Cisco CallManager Express
Phones

Reset Command Restart Command
• Hard reboot • Soft reboot
• Phone firmware changes • Phone buttons changes
• User locales changes • Phone lines changes
• Network locales changes • Speed-dial number changes
• URL parameters changes • No DHCP or TFTP invoked
• DHCP and TFTP invoked • System message changes

• Takes longer than restart


Router Configuration: Two Commands
(Cont.)

reset {all [time-interval] | cancel | mac-address |
sequence-all}

CMERouter(config-ephone)#
reset

• Resets a specific ephone


Router Configuration: Two Commands
(Cont.)

restart {all [time-interval] | mac-address}

CMERouter(config-ephone)#
restart

• Restarts the ephone


Setup Troubleshooting

Troubleshooting setup overview
• Verify that a correct IP address and scope options
are received on the IP phone
• Verify the correct files are in flash
• Debug the tftp server
• Verify phone firmware install
• Verify locale is correct
• Verify phone setup
• Review configuration


Verifying Cisco CallManager Express
Phone Configuration

Verify ephone-dn Configurations
show running-config
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
max-ephones 10
max-dn 10
auto assign 1 to 10
create cnf-files dialplan-pattern 1 2015559... extension-length 4 extension-pattern 1...
voicemail 9999
max-conferences 8
!
ephone-dn 1 dual-line
number 9000
!
ephone 1
mac-address 000F.2470.F8F8
button 1:1


Setup Tips (Cont.): Debug tftp events
command

Debug tftp events command
CMERouter#debug tftp events
Mar 2 19:32:59.333: TFTP: Looking for OS79XX.TXT
Mar 2 19:32:59.337: TFTP: Looking for SEP000F2470F8F8.cnf.xml
Mar 2 19:32:59.681: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 784 for
process 131
Mar 2 19:32:59.685: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for
process 131
Mar 2 19:33:02.713: TFTP: Looking for SEP000F2470F8F8.cnf.xml
Mar 2 19:33:02.713: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 784 for
process 131
Mar 2 19:33:02.745: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for
process 131

• Can verify if the SEP file for the phone is found
• Can verify the downloading of the correct firmware


Phone Configuration (Cont.)
Verify Phone Firmware Installation
debug ephone register
Mar 2 15:16:57.582: New Skinny socket accepted [1] (2 active)
Mar 2 15:16:57.582: sin_family 2, sin_port 49692, in_addr 10.90.0.11
Mar 2 15:16:57.582: skinny_add_socket 1 10.90.0.11 49692
Mar 2 15:16:57.766: %IPPHONE-6-REG_ALARM: 20: Name=SEP000F2470F8F8 Load=3.2(2.14) Last=Phone-Keypad
Mar 2 15:16:57.766: Skinny StationAlarmMessage on socket [1] 10.90.0.11 SEP000F2470F8F8
Mar 2 15:16:57.766: severityInformational p1=2368 [0x940] p2=184551946 [0xB000A0A]
Mar 2 15:16:57.766: 20: Name=SEP000F2470F8F8 Load=3.2(2.14) Last=Phone-Keypad
Mar 2 15:16:57.766: ephone-(1)[1] StationRegisterMessage (1/2/2) from 10.90.0.11
Mar 2 15:16:57.766: ephone-(1)[1] Register StationIdentifier DeviceName SEP000F2470F8F8
Mar 2 15:16:57.766: ephone-(1)[1] StationIdentifier Instance 1 deviceType 7
Mar 2 15:16:57.766: ephone-1[-1]:stationIpAddr 10.90.0.11
Mar 2 15:16:57.766: ephone-1[1]:phone SEP000F2470F8F8 re-associate OK on socket [1]
Mar 2 15:16:57.766: %IPPHONE-6-REGISTER: ephone-1:SEP000F2470F8F8 IP:10.90.0.11 has registered.
Mar 2 15:16:57.766: Phone 0 socket 1
Mar 2 15:16:57.766: Skinny Local IP address = 10.95.0.1 on port 2000
...
Mar 2 15:16:57.766: Skinny Phone IP address = 10.90.0.11 49692
Mar 2 15:16:57.766: ephone-1[1]:Date Format M/D/Y
Mar 2 15:16:57.766: ephone-1[1][SEP000F2470F8F8]:RegisterAck sent to ephone 1: keepalive period 30



Verify Locale-Specific Files
CMERouter1#show telephony-service tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-tones.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_States/7960-
dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_States/SCCP-
dictionary.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000F2470F8F8.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000F23FC9CF0.cnf.xml



Verify Cisco IP Phone Setup
CMERouter1#show ephone
ephone-1 Mac:000F.2470.F8F8 TCP socket:[1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:10.10.0.11 49692 Telecaster 7960 keepalive 29 max_line 6
button 1: dn 1 number 1000 CH1 IDLE CH2 IDLE

ephone-2 Mac:000F.23FC.9CF0 TCP socket:[2] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:10.10.0.13 52633 Telecaster 7960 keepalive 135 max_line 6
button 1: dn 2 number 1001 CH1 IDLE CH2 IDLE


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