4.4 Supportive services.pptx
- 1. UNIT V : SUPPORTIVE SERVICES IN HOSPITAL 5.1 Planning for Supportive Services - medical gases, HVAC, housekeeping, CSSD, Food and beverages
- 2. Supportive Services in Hospital • They support the work carried out by the doctors and nurses • These Services usually work at the back end but their contribution in the overall care of a patient is no where less than that of the clinical services. E.g.
- 3. Supportive Services in Hospital • The overall patient satisfaction greatly depends on the quality of hospital supportive services rendered & so …An administrator needs an ability to increase the efficiency and utilization of staff to meet the workload.
- 4. • Support services - Food and Nutrition Services to patients - Medical Records - Pathology - Blood bank - Radiology - Nuclear Medicine - Radiotherapy Department Supportive Services in Hospital
- 5. • Support services - Material Management - Central Sterile Services Maintaining cleanliness in the hospital (Environmental services) - Equipment distribution Supportive Services in Hospital
- 6. • Support services - IT - Mortuary - Ambulance - Biomed/clinical engineering - Pharmacy Supportive Services in Hospital
- 7. CSSD - Central Sterile Services Department • Performs sterilization/other actions on medical devices, equipment and consumables; for subsequent use by health workers. Supportive Services in Hospital
- 8. CSSD - Central Sterile Services Department • Laundry services are important in ensuring the collection and cleaning of soiled linen, processing for subsequent use. Supportive Services in Hospital
- 9. CSSD - Central Sterile Services Department • Maintenance of grounds, equipment and buildings is vital Supportive Services in Hospital
- 10. Types Of Medical Gases Used In Hospitals Medical Air • Refers to a clean supply of compressed air used in hospitals and healthcare facilities to distribute medical gas. • It is free of contamination and particles, has no oil or odors, and is dry to prevent water buildup in the facility's pipeline. • When a patient is in the operating room, whether it's an emergency or not, a surgeon relies on a medical air compressor to keep the patient comfortable and breathing. Supportive Services in Hospital
- 11. Types Of Medical Gases Used In Hospitals Oxygen • Medical gas required in every healthcare setting, and is used for resuscitation and inhalation therapy. • Carbon Dioxide a medical gas for less invasive surgeries like laparoscopy, arthroscopy, endoscopy, Supportive Services in Hospital
- 12. Types Of Medical Gases Used In Hospitals Nitrogen (Medical Liquid Nitrogen) • a medical gas used for cryosurgery removal of some cancers and skin lesions, and also for the storage of tissues, cells, and blood in cryogenic temperatures to avoid oxidation of the samples. Nitrous Oxide • medical gas commonly known as "laughing gas“. This medical gas is used in numerous surgical procedures as both an anesthetic and analgesic. Supportive Services in Hospital
- 13. Types Of Medical Gases Used In Hospitals • The hospital should always take medical gases supply from an agency with license to do so. • Ensure staff in their charge receive appropriate training specific to the compressed gases they are handling and using; • Wear proper Personal Protective Equipment (PPE) when performing lab operations/tasks involving compressed gases Supportive Services in Hospital
- 14. Types Of Medical Gases Used In Hospitals • Cylinders must always be secured to a trolley when being transported • Gas cylinders should always be used in a vertical position • Gas cylinders should not be stored for excessive periods of time. Supportive Services in Hospital
- 15. Materials management • Planning, purchasing and controlling the flow of materials within an organization. • Controls and maintain an uninterrupted supply of materials from the time the hospital acquires them to the time of disposal. • Thus suitable use of the material & wastage is reduced. • So basics … Supportive Services in Hospital
- 16. The 5 primary objectives are: 1. Right time 2. Right material 3. Right amount 4. Right price 5. Right sources & thus …
- 17. • Inventory planning is more important • Assess/analyze/forecast the demand
- 18. • HVAC, housekeeping, CSSD, Food and beverages,
- 19. HVAC Heating, Ventilation, AC (HVAC) • HVAC systems are playing a very important role in hospitals , by - maintaining temperature - humidity control - maintaining a germ-free environment • Thus it is more than just …comfort for patients and employees
- 20. HVAC Heating, Ventilation, AC (HVAC) • Important role esp.in ICU, preventing infections as well. • Some Medical equipment & Healthcare facilities are sensitive to temperature and humidity levels and requires perfect air control to function accurately.
- 21. Housekeeping • Hospitals are full of sick people wanting to get better, so having the cleanest surroundings possible is crucial.
- 22. Housekeeping • Germs like sickness & sickness likes germs! So , they feed off each other. • Keeping hospital rooms and common areas clean with regular housekeeping services is healthy for patients, visitors, hospital staff.
- 23. Housekeeping • Prevention & keep hospital free from infections • Housekeepers play an essential role in the overall environmental health of a hospital. • But …. Cleaning should happen before disinfecting. • Disinfectants are used to sanitize clean areas. • Disinfection won’t be adequate if the cleaning isn’t up to mark!
- 24. Food and beverages • Diet is an essential part while recuperating from a major illness or surgery. • All leading hospitals provide nutritious and healthy diet food based on the requirement of the patient in the hospital itself.
- 25. Food and beverages • The hospital catering services play a very crucial role in providing suitable diet/ food. • Hospital food environment Positively influence the , thereby improving the dietary intake of employees and visitors.
- 26. Food and beverages • Healthy food • Drinks (beverages) options So, insist on • certified ingredients • efficient handling and distribution of meal orders • expert management of food at appropriate temperatures • modern food preparation methods • specialized human resources.