A Leader’s Guide to DevOps Practices and Culture

Sep 8, 2020Download as PPTX, PDF0 likes293 views

VMware Tanzu

SpringOne 2020 A Leader’s Guide to DevOps Practices and Culture Tiffany Jachja: Tech Evangelist at Harness

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A Leader’s Guide to
DevOps Practices
and Culture
/
Tiffany Jachja
Technical Evangelist . Harness.io

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—
In this session:
What is DevOps?
Changing Culture
The DevOps Practices
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I am not here to be right,
I am here to get it right.
•/ Brené Brown
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The DevOps Lifecycle.
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People
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DevOps Incorporates Our People, Processes, and Technology.
Technology Process

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Mindset
Values
Principles
Practices
Tools
Getting to A DevOps Culture
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Articulating Change is not easy.
Getting to A DevOps Culture
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Mindset
Values
Principles
Practices
Tools

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Articulating Change is not easy.
Bottom Up and Top Down
Start small
Set principles early on
Getting to A DevOps Culture
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Mindset
Values
Principles
Practices
Tools

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DevOps Incorporates Our People, Processes, and Technology.
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Mindset
Values
Principles
Practices
Tools

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The Practices
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For individual products / services
Improving efficiency
Understanding value
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Value Stream Mapping
—
The flow of value.

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Information Flow
Material Flow
Lead Time
Process A Process B Process C Process D
Team #1 Team #3
2 days
1 day
2 hrs
VSM: Application #1
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Value Stream Mapping 101
—
• Getting the right people in the room
• Right to Left
• Who is the Customer
Information Flow:
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Value Stream Mapping 101
—
• Left to Right
• Macro view
• What and who
• % complete and accurate
Material Flow:
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• Every action takes time
• Measure of Lead Time
• Indicates areas of improvement
Time Flow:
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Value Stream Mapping 101
—

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Information Flow
Material Flow
Lead Time
Feature
Dev
QA Production Live
App Team.
50%
Ops Team
70%
2 days
1 day
2 hrs
VSM: Banking Application
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QA Team.
60%
1 day
4 days
4 days
01 month
1 day
Ops Team
70%

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Capturing Key Metrics
Outcomes over Outputs.
Team > Individual KPIs
DevOps Metrics
Delivery Health
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Continuous Delivery is the ability
to get changes of all types into
production, or into the hands
of users, safely, and quickly in
a sustainable way.
•/ Jez Humble
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THE
KPISEnabling Data Driven Decisions
Users
Readiness
Stability Agility
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THE
KPIS
Delivery
Coding
Planning
—
DevOps Metrics to
Start
Deployment Frequency
Change Failure Rate
Mean Time to Recovery
Deployment Lead Time
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Adopting New Technologies
Understanding the big picture
The right tool sets
Supporting DevOps
Commitment to upskilling
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Creating A Big Picture Diagram
• Platforms
• Environments (e.g: local, dev, prod)
• Existing technologies and frameworks
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THE
KEY
TAKE
AWAYS
People, Process, Technology
Understand, Measure, Improve
Outcomes over Outputs
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@tiffanyjachja
THANK
YOU
—
Any Questions?
/
Contact:
tiffany.jachja@harness.io
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A Leader’s Guide to DevOps Practices and Culture

1. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 P/1 A Leader’s Guide to DevOps Practices and Culture / Tiffany Jachja Technical Evangelist . Harness.io

2. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — In this session: What is DevOps? Changing Culture The DevOps Practices Confidential / © Harness Inc. 2020 P/2

3. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 I am not here to be right, I am here to get it right. •/ Brené Brown Confidential / © Harness Inc. 2020 P/3

4. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 The DevOps Lifecycle. Confidential / © Harness Inc. 2020 P/4

5. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 People Confidential / © Harness Inc. 2020 P/5 DevOps Incorporates Our People, Processes, and Technology. Technology Process

6. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Mindset Values Principles Practices Tools Getting to A DevOps Culture Confidential / © Harness Inc. 2020 P/6

7. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Articulating Change is not easy. Getting to A DevOps Culture Confidential / © Harness Inc. 2020 P/7 Mindset Values Principles Practices Tools

8. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Articulating Change is not easy. Bottom Up and Top Down Start small Set principles early on Getting to A DevOps Culture Confidential / © Harness Inc. 2020 P/8 Mindset Values Principles Practices Tools

9. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 DevOps Incorporates Our People, Processes, and Technology. Confidential / © Harness Inc. 2020 P/9 Mindset Values Principles Practices Tools

10. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 The Practices Confidential / © Harness Inc. 2020 P/10

11. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 For individual products / services Improving efficiency Understanding value Confidential / © Harness Inc. 2020 P/11 Value Stream Mapping — The flow of value.

12. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Information Flow Material Flow Lead Time Process A Process B Process C Process D Team #1 Team #3 2 days 1 day 2 hrs VSM: Application #1 Confidential / © Harness Inc. 2020 P/12

13. Confidential / © Harness Inc. 2020 P/13Confidential / © Harness Inc. 2020 P/13 Value Stream Mapping 101 — • Getting the right people in the room • Right to Left • Who is the Customer Information Flow: Confidential / © Harness Inc. 2020 P/13

14. Confidential / © Harness Inc. 2020 P/14Confidential / © Harness Inc. 2020 P/14 Value Stream Mapping 101 — • Left to Right • Macro view • What and who • % complete and accurate Material Flow: Confidential / © Harness Inc. 2020 P/14

15. Confidential / © Harness Inc. 2020 P/15Confidential / © Harness Inc. 2020 P/15 • Every action takes time • Measure of Lead Time • Indicates areas of improvement Time Flow: Confidential / © Harness Inc. 2020 P/15 Value Stream Mapping 101 —

16. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Information Flow Material Flow Lead Time Feature Dev QA Production Live App Team. 50% Ops Team 70% 2 days 1 day 2 hrs VSM: Banking Application Confidential / © Harness Inc. 2020 P/16 QA Team. 60% 1 day 4 days 4 days 01 month 1 day Ops Team 70%

17. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — Capturing Key Metrics Outcomes over Outputs. Team > Individual KPIs DevOps Metrics Delivery Health Confidential / © Harness Inc. 2020 P/17

18. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Continuous Delivery is the ability to get changes of all types into production, or into the hands of users, safely, and quickly in a sustainable way. •/ Jez Humble Confidential / © Harness Inc. 2020 P/18

19. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 THE KPISEnabling Data Driven Decisions Users Readiness Stability Agility Confidential / © Harness Inc. 2020 P/19

20. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 THE KPIS Delivery Coding Planning — DevOps Metrics to Start Deployment Frequency Change Failure Rate Mean Time to Recovery Deployment Lead Time Confidential / © Harness Inc. 2020 P/20

21. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — Adopting New Technologies Understanding the big picture The right tool sets Supporting DevOps Commitment to upskilling Confidential / © Harness Inc. 2020 P/21

22. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — Creating A Big Picture Diagram • Platforms • Environments (e.g: local, dev, prod) • Existing technologies and frameworks Confidential / © Harness Inc. 2020 P/22

24. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 THE KEY TAKE AWAYS People, Process, Technology Understand, Measure, Improve Outcomes over Outputs Confidential / © Harness Inc. 2020 P/24

25. Confidential / © Harness Inc. 2020 P/25Confidential / © Harness Inc. 2020 @tiffanyjachja THANK YOU — Any Questions? / Contact: [email protected] Confidential / © Harness Inc. 2020 P/25

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