SlideShare a Scribd company logo
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
A Picture Can Replace A
Thousand Words
Michael Rainey
Principal Consultant
Rittman Mead
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Requirements come from everywhere!
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Our Job? Translate - Consolidate - Design - Build!
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Our Job? Translate - Consolidate - Design - Build!
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Our Job? Translate - Consolidate - Design - Build!
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
But it’s not that easy...
•Business terminology
‣Synonyms - “Network ID” and “User ID”
‣Unqualified - “Add the account to the ledger table.” Which account?
‣Similar, but different meanings - “Employee ID” and “Employee Number”
‣Lack of data dictionary
•Misuse of terminology / miscommunication
‣“Can you please ETL some reports for us?”
•Misinterpreted, incorrect, or missing requirements
‣Too much guesswork during design / build phase
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Simplify the process...draw a picture!
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Simplify the process...draw a picture!
File Server
Target Server
Oracle BI Apps
Target Server
Source Server
Source DB
Extract Pump Replicat
Target
(Operational
Data Store)
Target
(Source
Dependent
Schema)
Target
(Staging)
Target
(Foundation)
Extract Pump Replicat
Replicat
Replicat
Pump
Pump
Stage Star
ETL ETL
Source Server
(Disaster Recovery)
Source DB
Data Guard
Target
(ADW)
Replicat
Pump
Trail Trail
File server is shared
storage with Disaster
Recovery source.
GoldenGate
Manager
GoldenGate
Manager
GoldenGate
Manager
GoldenGate
Manager
Star
ETL
GoldenGate
Manager
GoldenGate
Manager
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Why do pictures, models, diagrams work?
•Standardization
‣Identify shapes and their meanings
‣e.g. Business Process Model and Notation (BPMN)
!
•Pictures are less likely to be incorrectly interpreted
!
•Relationships and flow of activities are much easier to recognize
!
•Allows engagement with the business users
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Where else are visuals preferred?
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Where else are visuals preferred?
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Draw the business process
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Here’s how it works...
Determine
profitability of
current clients
Is client
profitable?
Start
Profitability of Clients
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Here’s how it works...
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Profitability of Clients
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Here’s how it works...
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Drop clientNo End
Profitability of Clients
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Here’s how it works...
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Drop clientNo End
End
Schedule visit
with client
Yes
Yes
...
Profitability of Clients
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Here’s how it works...
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Drop clientNo End
End
Schedule visit
with client
Yes
Yes
...
Profitability of Clients
Salesperson Client
Sales Mgr
Salesperson
Salesperson
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
But wait...how does this apply to me?
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Drop clientNo End
End
Schedule visit
with client
Yes
Yes
...
Profitability of Clients
Salesperson Client
Sales Mgr
Salesperson
Salesperson
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
But wait...how does this apply to me?
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Drop clientNo End
End
Schedule visit
with client
Yes
Yes
...
Profitability of Clients
Salesperson Client
Sales Mgr
There is a clear
reporting need to
complete this
activity.
Salesperson
Salesperson
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
But wait...how does this apply to me?
Determine
profitability of
current clients
Is client
profitable?
Start
Propose rate
increase to
client
Client
determines if
rate increase
acceptable
No
Rate
increase
accepted?
Drop clientNo End
End
Schedule visit
with client
Yes
Yes
...
Profitability of Clients
Salesperson Client
Sales Mgr
There is a clear
reporting need to
complete this
activity.
Salesperson
Salesperson
And we know
who to talk with…
www.rittmanmead.com inquiries@rittmanmead.com @rittmanmead www.facebook.com/rittmanmead
Conclusion
Draw A Picture
Ad

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A Picture Can Replace A Thousand Words

  • 1. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead A Picture Can Replace A Thousand Words Michael Rainey Principal Consultant Rittman Mead
  • 2. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Requirements come from everywhere!
  • 3. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Our Job? Translate - Consolidate - Design - Build!
  • 4. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Our Job? Translate - Consolidate - Design - Build!
  • 5. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Our Job? Translate - Consolidate - Design - Build!
  • 6. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead But it’s not that easy... •Business terminology ‣Synonyms - “Network ID” and “User ID” ‣Unqualified - “Add the account to the ledger table.” Which account? ‣Similar, but different meanings - “Employee ID” and “Employee Number” ‣Lack of data dictionary •Misuse of terminology / miscommunication ‣“Can you please ETL some reports for us?” •Misinterpreted, incorrect, or missing requirements ‣Too much guesswork during design / build phase
  • 7. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Simplify the process...draw a picture!
  • 8. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Simplify the process...draw a picture! File Server Target Server Oracle BI Apps Target Server Source Server Source DB Extract Pump Replicat Target (Operational Data Store) Target (Source Dependent Schema) Target (Staging) Target (Foundation) Extract Pump Replicat Replicat Replicat Pump Pump Stage Star ETL ETL Source Server (Disaster Recovery) Source DB Data Guard Target (ADW) Replicat Pump Trail Trail File server is shared storage with Disaster Recovery source. GoldenGate Manager GoldenGate Manager GoldenGate Manager GoldenGate Manager Star ETL GoldenGate Manager GoldenGate Manager
  • 9. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Why do pictures, models, diagrams work? •Standardization ‣Identify shapes and their meanings ‣e.g. Business Process Model and Notation (BPMN) ! •Pictures are less likely to be incorrectly interpreted ! •Relationships and flow of activities are much easier to recognize ! •Allows engagement with the business users
  • 10. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Where else are visuals preferred?
  • 11. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Where else are visuals preferred?
  • 12. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Draw the business process
  • 13. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Here’s how it works... Determine profitability of current clients Is client profitable? Start Profitability of Clients
  • 14. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Here’s how it works... Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Profitability of Clients
  • 15. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Here’s how it works... Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Drop clientNo End Profitability of Clients
  • 16. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Here’s how it works... Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Drop clientNo End End Schedule visit with client Yes Yes ... Profitability of Clients
  • 17. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Here’s how it works... Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Drop clientNo End End Schedule visit with client Yes Yes ... Profitability of Clients Salesperson Client Sales Mgr Salesperson Salesperson
  • 18. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead But wait...how does this apply to me? Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Drop clientNo End End Schedule visit with client Yes Yes ... Profitability of Clients Salesperson Client Sales Mgr Salesperson Salesperson
  • 19. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead But wait...how does this apply to me? Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Drop clientNo End End Schedule visit with client Yes Yes ... Profitability of Clients Salesperson Client Sales Mgr There is a clear reporting need to complete this activity. Salesperson Salesperson
  • 20. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead But wait...how does this apply to me? Determine profitability of current clients Is client profitable? Start Propose rate increase to client Client determines if rate increase acceptable No Rate increase accepted? Drop clientNo End End Schedule visit with client Yes Yes ... Profitability of Clients Salesperson Client Sales Mgr There is a clear reporting need to complete this activity. Salesperson Salesperson And we know who to talk with…
  • 21. www.rittmanmead.com [email protected] @rittmanmead www.facebook.com/rittmanmead Conclusion Draw A Picture