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“A study of competitive analysis and business development of Amul 
Masti Dahi in Mumbai” 
“To study competitive analysis and business development of Am 
Rahul Agrawal
Objectives 
 To study the distribution pattern of Amul masti dahi w.r.t. 
retailers in mumbai city 
 To study market share of Amul dahi with its competitors 
 To execute Amul promotional campaign for “Amul kool” 
 To study the CSR activity
Profile 
• Founded in 1946 ,1Dec 
• Headquarters : Anand Gujarat 
• Key people : 
Utterly Butterly Delicious Amul
GCMMF Sales Turnover Rs (million) US$ (in million) 
1994-95 11140 355 
1995-96 13790 400 
1996-97 15540 450 
1997-98 18840 455 
1998-99 22192 493 
1999-00 22185 493 
2000-01 22588 500 
2001-02 23365 500 
2002-03 27457 575 
2003-04 28941 616 
2004-05 29225 672 
2005-06 37736 850 
2006-07 42778 1050 
2007-08 52554 1325 
2008-09 67113 1504 
2009-10 80053 1700 
2010-11 97742 2172 
2011-12 116680 2500 
2012-13 137350 2540 
2013-14 181434 3024
Branding
Tagline AMUL “The Taste of India” 
Achievements Most Trusted brand in the Food and Beverages in 2013 
GCMMF receives prestigious CNN-IBN innovating for a better tomorrow award 
2014 
Amul Bags International Dairy Federation Award @ Austria in 2010 
Milestones Largest distribution network for any FMCG 
Worlds largest veg cheese manufacturer 
Available in 40 countries of world 
Largest exporter of dairy products in the World 
.
Average monthly spend on food & groceries 
31 28 32 31 
18 
16 
30 29 
18 17 19 18 
16 16 15 16 16 16 
13 
14 
13 13 13 13 
9 12 9 9 10 9 
13 13 13 13 13 15 
120 
100 
80 
60 
40 
20 
0 
professional 
affluents 
traditional 
affluents 
urban aspirers large town next 
billion 
small town next 
billion 
strugglers 
home & personal care meat packaged food dairy vegetables & fruits staples 
Note: all figures in % 
Source : BCG consumer india survey, 2011
Literature Review 
•Nandini Goswami & Madhumita Mookerji on may 31st,2004 in 
their article “Branded Curd Find Its Way” published in the 
newspaper of The Economic Times . 
•Abhishek Law on October 4,2013 in their article “Mother 
Dairy Out To Win South Market with Curd” published in The 
Hindu Business Line . 
• Viveat Susan Pinto on March 2nd, 2012 in their article “Mother 
Dairy takes on Amul in Mumbai” published in the Newspaper 
Business Standard .
Literature Review 
According to CRISIL RESEARCH 
• December 4th,2013 - INDIA is worlds largest milk producer 
& consumer . 
• December 4th,2013 - Curd and yogurt to remain fastest 
selling products in the segment over medium term . 
• December 4th,2013 - Sizeable investments expected by 
2015-16
News 
• Highest ever growth 32% since inception 
• Target 30000 Cr by 2018-2019 
• To set 200cr Dairy plant @ Varanasi 
• To make Paneer & Ghee @ Waterloo 
village USA
21% 
30% 
Retailers under Mehul Agency 
Location wise 
0.36% 
3% 
46% 
baazar main Rd office 
/industrial 
railway residential 
area 
6% 
17% 
31% 
7% 
3% 
14% 
1% 
13.50% 
7% 
35 
Category wise
Infrastructure 
Deep Freezer 
198 
79 
N Y 
Total 
Visible Coolers 
152 
125 
N Y
About Amul Masti Dahi 
• No preservatives 
• Free from sugar 
• Value for Money
Organised market 
Unorganised market 
BRAND PRICE PER 
400gm INR 
Amul 40 
Nestle 55 
Danone 55 
Britannia 55 
Mother dairy 38 
Govardhan 55 
Chitale 45 
Unorganised 40-80 
Competitors
Research Methodology 
Research Design : Quantitative 
Universe retailers in Mumbai 
Sample : Retailers 280 
Quota Sample 
Nature Of research : Descriptive Research 
Data collection tool : Questionnaire
Why do retailers prefer Amul Masti Dahi 
Nominal 
data Attributes 
Final 
Ranking 
1 Margin 5 
2 Replaceme 
nt 
5 
3 Supply 3 
4 Packaging 4 
5 Taste 2 
6 demand 1
MARKET 
61.90 
% 
38.05 
% 
Amul 
Dahi 
Market size 
OTHERS 
1.Chitale 
2.Nestle 
3.Mahanand 
4.Danone 
5.Govardhan 
6.Mother 
Dairy
Factors Affecting Buying Behavior 
4.27 
Rating 
1.751.63 
2.93 
1.24 
2.63 
1 2 3 4 5 6 
1 brand name 
2 replacement 
3 margin 
4 schemes 
5 supply 
6 packaging 
BRAND 
MARGIN 
(%) SCHEM 
ES 
GOVARD 
HAN 
10-15 24+3 
CHITALE 10-12 24+2 
MAHANA 
ND 
10-12 24+2 
BRITANN 
IA 
10-12 12+2 
DANONE 12 12+2 
NESTLE 10-12 12+1 
MOTHER 
15 12+1 
DAIRY 
AMUL 10-12 NA
Sales of Mehul Agency 
3000 
2000 
1500 
1000 
500 
0 
2500 
200 gm May 
200 gm june 
Sale of Dahi 
400 gm may 
400 gm june 
1865 
2994 
489 
854 
* Fig in Pieces
A 
M 
U 
L 
K 
O 
O 
L 
D 
I 
S 
P 
L 
A 
Y 
C 
O 
N 
T 
E 
S 
T 
Roshan Bakery, 
Byculla 
Always Fresh , 
lovelane 
Janhit Dugdhalaya, 
KC 
Janta Dairy , 
Parel 
Shri ram dugdhalaya 
KC
Major Findings 
1. Supply Problem 8. Less Number of Salesman 
2. Bill Problem 9. No awareness of Amul Gulab Jamun , Amul Pro , Amul probiotic Dahi 
3. Shortage of Dahi 10. Infrastructure of Distributor and Retailers 
4. Old Stock 11. Damage products 
5. Change in Distributors 
6. Visibility 
7. Replacement
Recommendations 
1. Solve Distributor – Retailer Problems 
2. Availability Of Products 
3. Weekly Two Visits to All Retail Outlets 
4. Increase Salesman 
5. Refine Delivery Schedules
WEBLOGRAPHY 
https://www.crisilresearch.com/super16.jspx?serviceId=1101&State=ECONOMY#storyId#999990000616 
1#sectionId#743 
https://www.crisilresearch.com/super16.jspx?serviceId=1101&State=ECONOMY#storyId#999990000617 
3#sectionId#745 
https://www.crisilresearch.com/super16.jspx?serviceId=1101&State=ECONOMY#storyId#999990000618 
0#sectionId#753 
http://timesofindia.indiatimes.com/india/Amul-follows-Modi-to-set-up-Rs-200-crore-dairy-plant-in- 
Varanasi/articleshow/35134336.cms 
http://timesofindia.indiatimes.com/nri/us-canada-news/Amul-to-make-paneer-ghee-at-NRIs-dairy-plant-near- 
New-Jersey/articleshow/20451567.cms 
http://www.dnaindia.com/sport/report-amul-to-sponsor-india-in-commonwealth-asian-games-2001602 
http://en.wikipedia.org/wiki/Amul 
http://www.amul.com/m/awards 
http://www.imarcgroup.com/dairy-industry-in-india/ 
http://www.amul.com/m/gcmmf-receives-prestigious-cnn-ibn-innovating-for-a-better-tomorrow-award 
http://articles.economictimes.indiatimes.com/2011-01-17/news/28430569_1_lakh-litres-milk-marketing-federation- 
gujarat-co-operative 
http://articles.economictimes.indiatimes.com/2004-05-31/news/27395323_1_curd-mishti-nddb 
http://profit.ndtv.com/news/market/article-indian-dairy-industry-to-touch-rs-5-lakh-crore-by-2015- 
assocham-154300
http://www.thehindubusinessline.com/companies/mother-dairy-out-to-win-south-markets-with-curd-yogurt/ 
article5201624.ece 
http://www.business-standard.com/article/companies/mother-dairy-takes-on-amul-in-mumbai- 
112030200016_1.html 
http://profit.ndtv.com/news/corporates/article-amul-to-invest-rs-4-000-4-500-crore-in-two-years-on-expansion- 
388705 
The marketing whitebook 2013-2014 Pg No 77-83

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A study of competitive analysis and business development of Amul masti Dahi

  • 1. “A study of competitive analysis and business development of Amul Masti Dahi in Mumbai” “To study competitive analysis and business development of Am Rahul Agrawal
  • 2. Objectives  To study the distribution pattern of Amul masti dahi w.r.t. retailers in mumbai city  To study market share of Amul dahi with its competitors  To execute Amul promotional campaign for “Amul kool”  To study the CSR activity
  • 3. Profile • Founded in 1946 ,1Dec • Headquarters : Anand Gujarat • Key people : Utterly Butterly Delicious Amul
  • 4. GCMMF Sales Turnover Rs (million) US$ (in million) 1994-95 11140 355 1995-96 13790 400 1996-97 15540 450 1997-98 18840 455 1998-99 22192 493 1999-00 22185 493 2000-01 22588 500 2001-02 23365 500 2002-03 27457 575 2003-04 28941 616 2004-05 29225 672 2005-06 37736 850 2006-07 42778 1050 2007-08 52554 1325 2008-09 67113 1504 2009-10 80053 1700 2010-11 97742 2172 2011-12 116680 2500 2012-13 137350 2540 2013-14 181434 3024
  • 6. Tagline AMUL “The Taste of India” Achievements Most Trusted brand in the Food and Beverages in 2013 GCMMF receives prestigious CNN-IBN innovating for a better tomorrow award 2014 Amul Bags International Dairy Federation Award @ Austria in 2010 Milestones Largest distribution network for any FMCG Worlds largest veg cheese manufacturer Available in 40 countries of world Largest exporter of dairy products in the World .
  • 7. Average monthly spend on food & groceries 31 28 32 31 18 16 30 29 18 17 19 18 16 16 15 16 16 16 13 14 13 13 13 13 9 12 9 9 10 9 13 13 13 13 13 15 120 100 80 60 40 20 0 professional affluents traditional affluents urban aspirers large town next billion small town next billion strugglers home & personal care meat packaged food dairy vegetables & fruits staples Note: all figures in % Source : BCG consumer india survey, 2011
  • 8. Literature Review •Nandini Goswami & Madhumita Mookerji on may 31st,2004 in their article “Branded Curd Find Its Way” published in the newspaper of The Economic Times . •Abhishek Law on October 4,2013 in their article “Mother Dairy Out To Win South Market with Curd” published in The Hindu Business Line . • Viveat Susan Pinto on March 2nd, 2012 in their article “Mother Dairy takes on Amul in Mumbai” published in the Newspaper Business Standard .
  • 9. Literature Review According to CRISIL RESEARCH • December 4th,2013 - INDIA is worlds largest milk producer & consumer . • December 4th,2013 - Curd and yogurt to remain fastest selling products in the segment over medium term . • December 4th,2013 - Sizeable investments expected by 2015-16
  • 10. News • Highest ever growth 32% since inception • Target 30000 Cr by 2018-2019 • To set 200cr Dairy plant @ Varanasi • To make Paneer & Ghee @ Waterloo village USA
  • 11. 21% 30% Retailers under Mehul Agency Location wise 0.36% 3% 46% baazar main Rd office /industrial railway residential area 6% 17% 31% 7% 3% 14% 1% 13.50% 7% 35 Category wise
  • 12. Infrastructure Deep Freezer 198 79 N Y Total Visible Coolers 152 125 N Y
  • 13. About Amul Masti Dahi • No preservatives • Free from sugar • Value for Money
  • 14. Organised market Unorganised market BRAND PRICE PER 400gm INR Amul 40 Nestle 55 Danone 55 Britannia 55 Mother dairy 38 Govardhan 55 Chitale 45 Unorganised 40-80 Competitors
  • 15. Research Methodology Research Design : Quantitative Universe retailers in Mumbai Sample : Retailers 280 Quota Sample Nature Of research : Descriptive Research Data collection tool : Questionnaire
  • 16. Why do retailers prefer Amul Masti Dahi Nominal data Attributes Final Ranking 1 Margin 5 2 Replaceme nt 5 3 Supply 3 4 Packaging 4 5 Taste 2 6 demand 1
  • 17. MARKET 61.90 % 38.05 % Amul Dahi Market size OTHERS 1.Chitale 2.Nestle 3.Mahanand 4.Danone 5.Govardhan 6.Mother Dairy
  • 18. Factors Affecting Buying Behavior 4.27 Rating 1.751.63 2.93 1.24 2.63 1 2 3 4 5 6 1 brand name 2 replacement 3 margin 4 schemes 5 supply 6 packaging BRAND MARGIN (%) SCHEM ES GOVARD HAN 10-15 24+3 CHITALE 10-12 24+2 MAHANA ND 10-12 24+2 BRITANN IA 10-12 12+2 DANONE 12 12+2 NESTLE 10-12 12+1 MOTHER 15 12+1 DAIRY AMUL 10-12 NA
  • 19. Sales of Mehul Agency 3000 2000 1500 1000 500 0 2500 200 gm May 200 gm june Sale of Dahi 400 gm may 400 gm june 1865 2994 489 854 * Fig in Pieces
  • 20. A M U L K O O L D I S P L A Y C O N T E S T Roshan Bakery, Byculla Always Fresh , lovelane Janhit Dugdhalaya, KC Janta Dairy , Parel Shri ram dugdhalaya KC
  • 21. Major Findings 1. Supply Problem 8. Less Number of Salesman 2. Bill Problem 9. No awareness of Amul Gulab Jamun , Amul Pro , Amul probiotic Dahi 3. Shortage of Dahi 10. Infrastructure of Distributor and Retailers 4. Old Stock 11. Damage products 5. Change in Distributors 6. Visibility 7. Replacement
  • 22. Recommendations 1. Solve Distributor – Retailer Problems 2. Availability Of Products 3. Weekly Two Visits to All Retail Outlets 4. Increase Salesman 5. Refine Delivery Schedules
  • 23. WEBLOGRAPHY https://www.crisilresearch.com/super16.jspx?serviceId=1101&State=ECONOMY#storyId#999990000616 1#sectionId#743 https://www.crisilresearch.com/super16.jspx?serviceId=1101&State=ECONOMY#storyId#999990000617 3#sectionId#745 https://www.crisilresearch.com/super16.jspx?serviceId=1101&State=ECONOMY#storyId#999990000618 0#sectionId#753 http://timesofindia.indiatimes.com/india/Amul-follows-Modi-to-set-up-Rs-200-crore-dairy-plant-in- Varanasi/articleshow/35134336.cms http://timesofindia.indiatimes.com/nri/us-canada-news/Amul-to-make-paneer-ghee-at-NRIs-dairy-plant-near- New-Jersey/articleshow/20451567.cms http://www.dnaindia.com/sport/report-amul-to-sponsor-india-in-commonwealth-asian-games-2001602 http://en.wikipedia.org/wiki/Amul http://www.amul.com/m/awards http://www.imarcgroup.com/dairy-industry-in-india/ http://www.amul.com/m/gcmmf-receives-prestigious-cnn-ibn-innovating-for-a-better-tomorrow-award http://articles.economictimes.indiatimes.com/2011-01-17/news/28430569_1_lakh-litres-milk-marketing-federation- gujarat-co-operative http://articles.economictimes.indiatimes.com/2004-05-31/news/27395323_1_curd-mishti-nddb http://profit.ndtv.com/news/market/article-indian-dairy-industry-to-touch-rs-5-lakh-crore-by-2015- assocham-154300
  • 24. http://www.thehindubusinessline.com/companies/mother-dairy-out-to-win-south-markets-with-curd-yogurt/ article5201624.ece http://www.business-standard.com/article/companies/mother-dairy-takes-on-amul-in-mumbai- 112030200016_1.html http://profit.ndtv.com/news/corporates/article-amul-to-invest-rs-4-000-4-500-crore-in-two-years-on-expansion- 388705 The marketing whitebook 2013-2014 Pg No 77-83

Editor's Notes

  • #4: Aims to provide renumerative returns to farmers Serves the consumer quality product which are gud vfm Its not only a product it was a movement , economic freedom of the farmers It has given farmer the courage to dream , to hope , to live 1966 hired sylvester
  • #5: Gujarat cooperative milk marketing federation 1973, 17 district coop ., 3.23 mn milk producers , 23.2 mn ltrs per day handling and 4.79 bn ltrs handling per year , RS sodhi director n md 750 employees of marketing arm , pool consist of 3 mn milk producers
  • #6: Umbrella branding Not more than 1 percent of its annual budget others spend 6-7 % Ads conveying msgs on a daily headlines ,
  • #7: In 2013, Amul was named the Most Trusted brand in the Food and Beverages sector in The Brand Trust Report, published by Trust Research Advisory GCMMF for its innovative and unique contribution to nation-building and its role in creating a socio-economic revolution in rural India. The award was given to GCMMF (Amul) for the best environmental initiative in the "sustainability category" USA, West Indies, and countries in Africa, the Gulf Region, and SAARC neighbours, Singapore, The Philippines, Thailand, Japan and China, and others such as Mauritius, Australia, Hong Kong and a few South African , 50 sales office , 5000 distributors & 10 lakh retailers
  • #8: Proportion of spending on dairy segments are quite similar i.e 16 %
  • #9: INDIA acoounts 17% share for global milk production the aggregate fixed and incremental working capital requirement for the dairy and milk products industry over the next three years Dairy products being perishable in nature are most frequently purchased with a daily replenishment cycle , curd lassi , buttermilk yoghurt segment
  • #11: Amul premium segment icecream launched
  • #14: Curd made from Pasteurised Toned Milk
  • #15: 3% of the total organised milk